User Guide

The product prints slowly
If the product prints, but it seems slow, try the following solutions.
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Make sure the computer meets the minimum specications for this product. For a list of specications,
visit HP Customer Support .
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If the paper type setting is not correct for the type of paper you are using, change the setting to the
correct paper type.
●
If your computer or the product is connected to a wireless network, low signal quality or interference
might be delaying print jobs.
●
If Quiet Mode is on, turn it o. This mode slows down the print speed. For more information, see Quiet
Mode.
Plug-and-print USB issues
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The Memory Device Options menu does not open when you insert the USB accessory
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The le does not print from the USB storage device
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The le that you want to print is not listed in the Memory Device Options menu
The Memory Device Options menu does not open when you insert the USB accessory
1. You might be using a USB storage device or a le system that this product does not support. Save the
les on a standard USB storage device that uses File Allocation Table (FAT) le systems. The product
supports FAT12, FAT16, and FAT32 USB storage accessories.
2. If another menu is already open, close that menu and then reinsert the USB storage device.
3. The USB storage device might have multiple partitions. (Some USB storage device manufacturers install
software on the accessory that creates partitions, similar to a CD.) Reformat the USB storage device to
remove the partitions, or use a dierent USB storage device.
4. The USB storage device might require more power than the product can provide.
a. Remove the USB storage device.
b. Turn the product o and then on.
c. Use a USB storage device that has its own power supply or that requires less power.
5. The USB storage device might not be functioning correctly.
a. Remove the USB storage device.
b. Turn the product o and then on.
c. Try printing from another USB storage device.
The le does not print from the USB storage device
1. Make sure paper is in the tray.
2. Check the control panel for messages. If paper is jammed in the product, clear the jam.
132 Chapter 9 Solve problems ENWW