User Guide

The le that you want to print is not listed in the Memory Device Options menu
1. You might be trying to print a le type that the USB printing feature does not support. The product
supports .DOC, .DOCX, .JPEG, .JPG, .PDF, PNG, .PPT, .PPTX, and .TIFF le types.
2. You might have too many les in a single folder on the USB storage accessory. Reduce the number of
les in the folder by moving them to subfolders.
3. You might be using a character set for the le name that the product does not support. In this case, the
product replaces the le names with characters from a dierent character set. Rename the les using
ASCII characters.
Improve print quality
You can prevent most print-quality problems by following these guidelines.
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Check for genuine HP cartridges
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Use paper that meets HP specications
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Use the correct paper type setting in the printer driver
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Use the printer driver that best meets your printing needs
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Align the printhead
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Print a print-quality report
Check for genuine HP cartridges
Your cartridge may not be a genuine HP cartridge. For more information, see Counterfeit HP cartridges.
Replace it with a genuine HP cartridge.
Use paper that meets HP specications
Use dierent paper if you are having any of the following problems:
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The printing is too light or seems faded in areas.
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Specks of ink are on the printed pages.
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Ink smears on the printed pages.
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Printed characters seem misformed.
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Printed pages are curled.
Always use a paper type and weight that this product supports. In addition, follow these guidelines when
selecting paper:
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Use paper that is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles,
voids, staples, and curled or bent edges.
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Use paper that has not been previously printed on.
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Use paper that is designed for use in PageWide printers.
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Use paper that is not too rough. Using smoother paper generally results in better print quality.
ENWW Printing issues 133