User Guide

Fax storage is full. Canceling the fax receive.
Description
The amount of available memory for storing faxes is insuicient to store an incoming fax.
Recommended action
Clear faxes from memory. On the control panel, touch the Fax application folder. In the display, touch the
Setup icon. Then touch Tools, and touch Clear Fax Logs/Memory.
Fax storage is full. Canceling the fax send.
Description
During the fax job, the memory lled. All pages of the fax have to be in memory for a fax job to work correctly.
Only the pages that t into memory were sent.
Recommended action
●
Cancel the current job. Turn the product o and then on. Try sending the job again.
●
If the error reoccurs, cancel the job and turn the product o and then on a second time. The product
might not have enough memory for some jobs.
No dial tone.
Description
The product could not detect a dial tone.
Recommended action
●
Check for a dial tone on the phone line by touching the Start Fax button.
●
Unplug the telephone cord from both the product and the wall and replug the cord.
●
Make sure that you are using the telephone cord that came with the product.
●
Unplug the product telephone cord from the wall, plug in a telephone, and try making a voice call.
●
Make sure that the phone cord from the wall telephone jack is plugged into the line-in port.
●
Plug the product phone cord into a port for another phone line.
●
Check the phone line by printing the Run Fax Test . On the control panel, touch the Fax application folder,
and in the display, touch the Setup icon. Then, touch Tools and touch Run Fax Test. This test veries that
the phone cord is connected to the correct port and that the phone line has a signal. The product prints a
report with the results.
NOTE: This product is not designed to be connected to a digital PBX or VOIP system. Disable Dial Tone
Detection and try again.
If the error persists, visit HP Customer Support or review the support yer that came in the product box.
ENWW Fax issues 141