User Guide

No fax answer. Canceled send.
Description
Attempts to redial a fax number failed, or the No Answer Redial option was turned o.
Recommended action
●
Call the recipient to ensure that the fax machine is on and ready.
●
Check that you are dialing the correct fax number.
●
Check that the redial option is enabled.
●
Unplug the telephone cord from both the product and the wall and replug the cord.
●
Unplug the product telephone cord from the wall, plug in a telephone, and try making a voice call.
●
Make sure that the phone cord from the wall telephone jack is plugged into the line-in port.
●
Connect the product to a dierent phone line.
Plug the product phone cord into a jack for another phone line.
If the error persists, visit HP Customer Support or review the support yer that came in the product box.
No fax answer. Redial pending.
Description
The receiving fax line did not answer. The product attempts to redial after a few minutes.
Recommended action
●
Allow the product to retry sending the fax.
●
Call the recipient to ensure that the fax machine is on and ready.
●
Check that you are dialing the correct fax number.
●
If the product continues to redial, unplug the product telephone cord from the wall, plug in a telephone,
and try making a voice call.
●
Make sure that the phone cord from the wall telephone jack is plugged into the line-in port.
●
Plug the product phone cord into a jack for another phone line.
●
Try a dierent phone cord.
If the error persists, visit HP Customer Support or review the support yer that came in the product box.
No fax detected.
Description
The product answered the incoming call but did not detect that a fax machine was calling.
142 Chapter 9 Solve problems ENWW