User Guide

NOTE: This can reduce image quality.
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Use white paper for the original. Do not use colors such as gray, yellow, or pink.
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Increase the fax speed.
For more information, see Change the fax speed.
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Divide large fax jobs into smaller sections, and then fax them individually.
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Change the fax settings on the control panel to a lower resolution.
For more information, see Set the default resolution.
Fax quality is poor
Fax is blurry or light.
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Increase fax resolution when sending faxes. Resolution does not aect received faxes.
For more information, see Set the default resolution.
NOTE: Increasing resolution slows transmission speed.
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Turn on the Error Correction Mode setting from the control panel.
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Check the cartridges and replace if necessary.
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Ask the sender to darken the contrast setting on the sending fax machine, and then resend the fax.
Fax cuts o or prints on two pages
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Set the Default Paper Size setting. Faxes print on a single size of paper based on the Default Paper Size
settings.
For more information, see Congure fax settings.
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Set the paper type and size for the tray used for faxes.
NOTE: If the Default Paper Size setting is set to letter, a legal size original prints on two pages.
Connectivity issues
Solve USB direct-connect problems
If you have connected the product directly to a computer, check the USB cable.
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Verify that the cable is connected to the computer and to the product.
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Verify that the cable is not longer than 5 m (16.4 ft). Try using a shorter cable.
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Verify that the cable is working correctly by connecting it with another product. Replace the cable if
necessary.
ENWW Connectivity issues 147