Maintenance and Service Guide
“Out of Range” displays on screen.
Cause Solution
Video resolution and refresh rate are set higher than what
the monitor supports.
Restart the computer and enter Safe Mode. Change the settings to
a supported setting then restart the computer so that the new
settings take eect.
To enter Safe Mode:
1. Log into the computer using an Administrator account.
2. Type msconfig in the taskbar search box, and then select
mscong from the list of applications.
3. Click the Boot tab, select Safe boot and then click OK.
High pitched noise coming from inside a at panel monitor.
Cause Solution
Brightness and/or contrast settings are too high. Lower brightness and/or contrast settings.
Fuzzy focus; streaking, ghosting, or shadowing eects; horizontal scrolling lines; faint vertical bars; or unable to center the picture on
the screen (at panel monitors using an analog VGA input connection only).
Cause Solution
Flat panel monitor’s internal digital conversion circuits may be
unable to correctly interpret the output synchronization of
the graphics card.
1. Select the monitor’s Auto-Adjustment option in the monitor’s
on-screen display menu.
2. Manually synchronize the Clock and Clock Phase on-screen
display functions. To download a SoftPaq that will assist you
with the synchronization, go to the following Web site, select
the appropriate monitor, and download either SP32347 or
SP32202: http://www.hp.com/support
Graphics cable is not seated properly or has gone bad. 1. Check the graphics cable connections to the monitor and the
graphics card.
2. Replace the graphics cable.
Graphics card is not seated properly or is bad. 1. Reseat the graphics card.
2. Replace the graphics card.
Certain typed symbols do not appear correct.
Cause Solution
The font you are using does not support that particular symbol. Use the Character Map to locate and select the appropriate symbol.
You can copy the symbol from the Character Map into a document.
Type ch in the taskbar search box, and then select Character Map
from the list of applications.
Solving display problems 55