Getting Started

6. Select Refresh your PC.
7. Follow the on-screen instructions.
Recovery using Windows operating system media (purchased separately)
To order a Windows operating system DVD, contact support. Go to http://www.hp.com/support, select your
country or region, and follow the on-screen instructions.
CAUTION: Using Windows operating system media completely erases the hard drive contents and reformats
the hard drive. All les that you have created and any software that you have installed on the computer are
permanently removed. When reformatting is complete, the recovery process helps you restore the operating
system, as well as drivers, software, and utilities.
To initiate recovery using Windows operating system media:
NOTE: This process takes several minutes.
1. If possible, back up all personal les.
2. Restart the computer, and then follow the instructions provided with the Windows operating system
media to install the operating system.
3. When prompted, press any keyboard key.
4. Follow the on-screen instructions.
After the repair is completed and the Windows desktop appears:
1. Remove the Windows operating system media, and then insert the Driver Recovery media.
2. Install the Hardware Enabling Drivers rst, and then install Recommended Applications.
Using, updating, and maintaining your PC
From one location you can perform the following tasks:
View or change your computer name and other system settings
Add a device or printer and change other system settings
Get help and support for your specic model
Install HP support software for your computer
Purchase supplies and accessories for your computer
To access this location, point to the upper-right or lower-right corner of the Start screen to display the
charms, and then click Settings > Change PC Settings.
Using, updating, and maintaining your PC 21