Maintenance and Service Guide

5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 38
Component replacement procedures .................................................................................................................. 38
Bottom cover ..................................................................................................................................... 38
Solid-state drive (SSD) ...................................................................................................................... 40
Memory modules ............................................................................................................................... 41
WLAN/Bluetooth combo card ............................................................................................................ 43
WWAN module ................................................................................................................................... 45
Keyboard ........................................................................................................................................... 47
6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 50
Component replacement procedures .................................................................................................................. 50
Battery ............................................................................................................................................... 51
Heat sink assembly ........................................................................................................................... 53
RTC battery ........................................................................................................................................ 56
USB board .......................................................................................................................................... 57
RJ-45 board with bracket .................................................................................................................. 58
Power button board .......................................................................................................................... 59
Speaker assembly ............................................................................................................................. 60
Fingerprint reader assembly ............................................................................................................. 61
TouchPad ........................................................................................................................................... 62
TouchPad button board ..................................................................................................................... 64
NFC module ....................................................................................................................................... 65
Smart card reader .............................................................................................................................. 66
Fan ..................................................................................................................................................... 67
System board .................................................................................................................................... 69
Display assembly ............................................................................................................................... 73
Top cover ........................................................................................................................................... 83
7 Interpreting system validation diagnostic front panel LEDs and audible codes ................................................. 84
8 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................. 86
Using Computer Setup ......................................................................................................................................... 86
Starting Computer Setup .................................................................................................................. 86
Using a USB keyboard or USB mouse to start Computer Setup (BIOS) .......................... 86
Navigating and selecting in Computer Setup ................................................................................... 86
Restoring factory settings in Computer Setup ................................................................................. 87
Updating the BIOS ............................................................................................................................. 87
Determining the BIOS version ......................................................................................... 87
Downloading a BIOS update ........................................................................................... 88
Changing the boot order using the f9 prompt .................................................................................. 89
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