Maintenance and Service Guide

TPM BIOS settings (select products only) ........................................................................................................... 89
Using HP Sure Start (select products only) ......................................................................................................... 89
9 Using HP PC Hardware Diagnostics (UEFI) ....................................................................................................... 90
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 90
10 Backing up, restoring, and recovering ......................................................................................................... 92
Creating recovery media and backups ................................................................................................................ 92
Using HP Recovery media (select products only) ............................................................................. 92
Using Windows tools ......................................................................................................................... 93
Using the HP Cloud Recovery Download Tool (select products only) ............................................... 94
Restore and recovery ........................................................................................................................................... 94
Recovering using HP Recovery Manager ........................................................................................... 94
What you need to know before you get started ............................................................. 94
Using the HP Recovery partition (select products only) ................................................. 95
Using HP Recovery media to recover .............................................................................. 96
Changing the computer boot order ................................................................................ 96
Removing the HP Recovery partition (select products only) ......................................... 96
11 Specications ............................................................................................................................................ 97
Computer specications ...................................................................................................................................... 97
35.6-cm (14.0-in) display specications ............................................................................................................. 98
M.2 PCIe solid-state drive specications ............................................................................................................ 99
M.2 SATA solid-state drive specications ......................................................................................................... 100
12 Power cord set requirements .................................................................................................................... 101
Requirements for all countries .......................................................................................................................... 101
Requirements for specic countries and regions ............................................................................................. 101
13 Statement of memory volatility ................................................................................................................ 103
Nonvolatile memory usage ............................................................................................................................... 105
Questions and answers ..................................................................................................................................... 107
Using HP Sure Start (select models only) .......................................................................................................... 108
14 Recycling ................................................................................................................................................ 109
Index ........................................................................................................................................................... 110
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