Reference Guide

2
Set up a wireless connection (wireless models only)
As directed in the setup guide, download and install the HP printer software, and follow the instructions in the
software to connect the printer to your wireless network.
When the printer has successfully connected to your wireless network, the Wireless light
on the printer control
panel stops blinking and glows steady blue. If the light does not turn steady blue, try the following solutions.
Solve wireless problems
Problem Cause/Solution
The Wireless
light
is o.
Wireless connection mode is turned o. Try the following:
1. Press the Wireless button
on the printer control panel.
2. On the printer, when the Wi-Fi On/O message appears on the display, select On.
3. If the Wireless light
turns steady blue, wireless connection mode is on and the wireless
connection is established. You can now print wirelessly.
4. If the Wireless light
blinks blue, the printer is in wireless setup mode. Continue software
installation and follow the instructions in the software to set up a wireless connection. Also,
see the instructions below under “The Wireless light
is blinking blue.”
The Wireless
light
is
blinking blue.
Wireless connection mode is on but the wireless network connection is not set up yet. Try the
following solutions in order:
1. Verify that the printer is within the range (30 m or 100 ft) of the wireless network.
2. If you are using a USB cable to temporarily connect the printer and computer during set
up, do not connect the USB cable until the software prompts you to do so. If you connected
the cable before being prompted, unplug the cable and then restore the wireless network
settings as directed in the next step.
3. Restore the wireless network settings:
a. Remove the USB cable from the printer.
b. On the printer, press the Menu button
and select Network > Wi-Fi Default > Restore....
c. After the Wireless light
starts blinking blue, continue to install the software.
4. Restart the printer and the router.
5. Manually connect the printer to your wireless network. Use Wi-Fi Protected Setup (WPS) if
your router supports it. See the WPS instructions in the next section.
6. Uninstall and reinstall the HP printer software.
The Wireless
light
is
on, but you
cannot print
wirelessly.
The printer driver might not be installed. Try installing or reinstalling the printer driver, and then
try printing again.
If you still can’t print wirelessly, the printer and your computer or device might be connected to
dierent networks. Try the following:
1. Check the network that the computer is connected to.
2. Check the printer’s network name (SSID) info on the Conguration Report/Network
Summary. To print the report, press the Menu button
and select Network > Network
Conf....
3. Resolve any connection issues, and then continue to install the software.
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