User Guide

Useful to know | 10
Useful to know
The machine does not print.
• Open the print queue list and remove the document from the list (see "Canceling a print job"
on page 66).
• Remove the driver and install it again (see "Installing the software" on page 26).
• Select your machine as your default machine in your Windows.
Where can I purchase accessories or supplies?
• Inquire at a HP distributor or your retailer.
• Visit the HP website (https://store.hp.com/
). You can view product service information.
The status LED flashes or remains constantly on.
• Turn the product off and on again.
• Check the meanings of LED indications in this manual and troubleshoot accordingly (see
"Understanding the LEDs" on page 144).
A paper jam has occurred.
• Open and close the scanner (see "Front view" on page 18).
• Check the instructions on removing jammed paper in this manual and troubleshoot
accordingly (see "Clearing paper jams" on page 142).
Printouts are blurry.
• The toner level might be low or uneven. Shake the toner cartridge (see "Redistributing toner"
on page 128).
• Try a different print resolution setting (see "Opening printing preferences" on page 67).
• Replace the toner cartridge (see "Replacing the toner cartridge" on page 129).
Where can I download the machine’s driver?
• You can get help, support application, machine drivers, manuals, and order information from
the HP website (www.hp.com/support/laser130MFP
).