User Guide

Understanding display messages | 147
Understanding display messages
Messages appear on the control panel display to indicate the machine’s status or errors. Refer to
the tables below to understand the messages’ and their meaning, and correct the problem, if
necessary.
• If a message is not in the table, reboot the power and try the printing job again. If the
problem persists, call a service representative.
• When you call for service, provide the service representative with the contents of
display message.
• Some messages may not appear depending on the model and options installed.
• [error number] indicates the error number.
Paper Jam-related messages
Message Meaning Suggested solutions
Document jam.
Remove jam
The loaded original document has
jammed in the document feeder.
Clear the jam (see "Clearing
original document jams" on page
139).
Paper Jam
in tray
There is no paper in tray.
Clear the jam (see "In tray" on page
142).
Paper Jam
inside machine
Paper has jammed in the inside
machine.
Clear the jam (see "Inside the
machine" on page 143).