Getting Started Guide

Troubleshooting
■ Be sure that the wireless router (access point) is properly
connected to its power adapter and the cable modem, and the
lights are on.
■ Disconnect and then reconnect all cables, and turn the power
off and then back on.
✎
For information on setting up a home wireless network
connection, visit
http://www.hp.com/go/techcenter/wireless
(English only).
✎
For information on connecting to a WWAN, refer to the
HP Broadband Wireless Getting Started document, included
with the computer.
Help and Support Center
If the preceding questions and solutions did not address your
problem, access the Help and Support Center by selecting Start >
Help and Support. The Help and Support Center provides the
following assistance:
■ Information about the computer, such as model and serial
number, installed software, hardware components, and
specifications
■ Answers to questions about using the computer
■ Product information to help you learn to use the computer
and operating system features
■ Updates for the operating system, device drivers, and
software provided on the computer
■ Checkups for computer functionality
■ Automated and interactive troubleshooting, repair solutions,
and system recovery procedures
■ Links to community forums of IT experts
Getting Started 4–7