Frequently asked questions

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FAQ | HP Z Workstations
HP Remote Graphics Software (HP RGS)
1
What is HP RGS
1
?
HP RGS
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or HP Remote Graphics Software is software that allows you to access, share, and broadcast your Windows and
Linux® workstation and virtual workstation apps in amazing, high-speed clarity from any remote PC, Mac®, MacBook®,
Windows tablet or thin client� The application has been built from the ground up with HP’s workstation expertise
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and gives you workstation-class performance everywhere you work, with transfer speeds up to 60 fps for your most
demanding apps, to allow you to work like you’re local� HP RGS
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looks fantastic even at 4K� And with integrated
HP Velocity and advanced video compression you get a premium experience regardless of connectivity strength�
Does HP RGS
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work on non-HP hardware?
HP RGS
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should work on any hardware/software combo that meets the system requirements and support matrix in the
QuickSpecs� For support purposes, customers must be able to reproduce any issue on an HP system listed in the support
matrix with an HP factory installed image�
Who uses HP RGS
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?
HP RGS
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has been used as the gold standard for remote workstations and collaboration in many industries including

gas, product development, and more�
What is the sender or receiver for HP RGS
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?
There are two parts to HP RGS
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� The sender software, which gets installed on the workstation that is running your
professional applications, and the receiver part, which gets installed on the thin client, tablet or PC you will be connecting
from� The receiver is a free download for Windows, Linux®, and Mac® OS�
How does HP RGS
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work?
HP RGS
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works by analyzing the image of the remote workstation and sending an encrypted and encoded stream to the
client devices� The keyboard, mouse and USB devices on the client devices are sent back to the remote workstation�
The end result is complete control of a remote workstation that looks and feels as though you were physically working
from your workstation, with all of its applications, data, graphics and processing power�
This allows you to collaborate across the room, across town, or around the world� Stream your local workstation screen
across the cloud to your team’s individual devices for live, interactive edits and reviews or pull multiple remote feeds
to a single PC�

property in the data center� Add more security with login credentials, USB blocking, and local smart cards�
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What’s new in HP RGS 7
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?
HP RGS 7
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brings the workstation productivity to Window 8 or Windows 10 tablets� Features like gesture to hot-key
mapping, zoom, virtual mouse, HP Velocity and touch controls give you touch controls to Windows 7 and Linux®
applications that are not programmed for touch� Advanced touch recognition features even “teach” Windows 7
applications to recognize Windows 8 or Windows 10 gestures�
HP RGS
7�1 and later versions also comes the largest performance boost yet� Remote sessions can now perform at up
to twice the frame rate of HP RGS 7�0 resulting in a more real-time interactive experience for even the most graphics rich
applications�
How can I know if I will benet from a new version of HP RGS
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?
HP posts the release notes for each version at hp�com/go/rgs
can test out new versions of HP RGS
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
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to help you set up HP RGS
in your environment� Also remember that patch and minor updates are available for free�
For more details, refer to the HP RGS
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Datasheet and QuickSpecs.