User Guide
Table Of Contents
- Printer parts
- Load media and paper basics
- Connect your printer
- Printer management tools
- Manage cartridges
- Copy and scan
- Web Services
- Solve a problem
- Get help from the HP Smart app
- Get help in this guide
- Understand printer reports
- Solve problems using Web Services
- Maintain the printer
- Restore original factory defaults and settings
- HP support
- HP EcoSolutions (HP and the Environment)
- Technical information
- HP Company notices
- Specifications
- Regulatory notices
- Regulatory model number
- FCC statement
- Notice to users in Korea
- VCCI (Class B) compliance statement for users in Japan
- Notice to users in Japan about the power cord
- Noise emission statement for Germany
- European Union Regulatory Notice
- Visual display workplaces statement for Germany
- Declaration of conformity
- Regulatory wireless statements
- Environmental product stewardship program
- HP tips for reducing environmental impact
- Eco-Tips
- European Union Commission Regulation 1275/2008
- Paper
- Plastics
- Safety data sheets
- Recycling program
- HP inkjet supplies recycling program
- Power consumption
- Disposal of waste equipment by users
- Chemical substances
- Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan)
- The Table of Hazardous Substances/Elements and their Content (China)
- Restriction of hazardous substance (Ukraine)
- Restriction of hazardous substance (India)
- Restriction on hazardous substances statement (Turkey)
- EPEAT
- SEPA Ecolabel User Information (China)
- China Energy Label for Printer, Fax and Copier
- Battery disposal in Taiwan
- European Union Battery Directive
- Battery notice for Brazil
- California Perchlorate Material Notice
- Waste disposal for Brazil
- Index
● To determine if a rewall or antivirus program is preventing your computer from connecting to the printer
and nd resolutions, use the HP online rewall troubleshooter .
● For more information about troubleshooting wireless network connection issues, visit www.hp.com/go/
wirelessprinting
Fix Wi-Fi Direct connection
1. Make sure that Wi-Fi Direct is on. If it is o, press and hold (the Information button) for at least three
seconds to turn on all the button lights, and then press and hold , , and together.
2. From your wireless computer or mobile device, search for and connect to the Wi-Fi Direct name of your
printer.
If you are using a mobile device that does not support Wi-Fi Direct, make sure you have installed a
compatible printing app. For more information, visit the HP Mobile Printing website at www.hp.com/go/
mobileprinting. If a local version of this website is not available in your country/region or language, you
might be directed to the HP Mobile Printing website in another country/region or language.
NOTE: If your mobile device does not support Wi-Fi, you are not able to use Wi-Fi Direct.
3. If the Wi-Fi Direct connection security for the printer is set to Manual, do one of the following to connect to
the printer.
● Make sure to enter the correct Wi-Fi Direct password or PIN code when prompted.
● If (the Information button) is blinking white on the printer control panel, make sure to press it
within 30 seconds to conrm the connection.
4. Make sure that the number of Wi-Fi Direct connections has not reached the maximum of ve devices.
5. For more assistance with resolving Wi-Fi Direct problems or conguring Wi-Fi Direct, visit www.hp.com/go/
wpc-wirelessdirect.
Printer hardware issues
TIP: Run the HP Print and Scan Doctor to diagnose and automatically x printing, scanning, and copying issues.
The application is only available in some languages.
The printer shuts down unexpectedly
● Check the power and power connections.
● Make sure the printer's power cord is connected rmly to a functioning power outlet.
94 Chapter 9 Solve a problem ENWW