User Guide

Light behavior
Cause and Solution
Edge
lighting
Cartridge
access door
Ink cartridge light
corresponding cartridge. For more information about the single
cartridge mode, see Use single cartridge mode on page 60.
● The corresponding cartridge is installed improperly, or still has
plastic tape on it.
Remove the corresponding cartridge, make sure there is no plastic
tape on it, and then reinsert the cartridge securely. For more
information, see Replace the cartridges on page 58.
Amber
across the
large light
bar
On O O O The Cartridge access door is open. It must be closed to begin printing.
Amber
across the
large light
bar
Fast
blinking
Fast blinking,
alternating on
both cartridges
On O The carriage inside the printer has stalled.
Press (the Cancel button) to cancel the printing job. Open the
Cartridge access door and make sure the carriage is not obstructed.
Move the carriage to the right and close the Cartridge access door. If the
problem is still not resolved, see Jams and paper-feed issues on page 79
for more information.
Error Codes on control panel
Summary of supported error codes:
Error Codes Description
E0 Unusable cartridge
E1 Paper size mismatch error
E2 Sensor/Paper length mismatch error
E3 Ink carriage stall
E4 Paper jam
E5 Scanner failure
E6 General printer error
E9 Update error
98 Chapter 9 Solve a problem ENWW