User Guide
Table Of Contents
- Printer parts
- Load media and paper basics
- Connect your printer
- Printer management tools
- Manage cartridges
- Copy and scan
- Web Services
- Solve a problem
- Get help from the HP Smart app
- Get help in this guide
- Understand printer reports
- Solve problems using Web Services
- Maintain the printer
- Restore original factory defaults and settings
- HP support
- HP EcoSolutions (HP and the Environment)
- Technical information
- HP Company notices
- Specifications
- Regulatory notices
- Regulatory model number
- FCC statement
- Notice to users in Korea
- VCCI (Class B) compliance statement for users in Japan
- Notice to users in Japan about the power cord
- Noise emission statement for Germany
- European Union Regulatory Notice
- Visual display workplaces statement for Germany
- Declaration of conformity
- Regulatory wireless statements
- Environmental product stewardship program
- HP tips for reducing environmental impact
- Eco-Tips
- European Union Commission Regulation 1275/2008
- Paper
- Plastics
- Safety data sheets
- Recycling program
- HP inkjet supplies recycling program
- Power consumption
- Disposal of waste equipment by users
- Chemical substances
- Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan)
- The Table of Hazardous Substances/Elements and their Content (China)
- Restriction of hazardous substance (Ukraine)
- Restriction of hazardous substance (India)
- Restriction on hazardous substances statement (Turkey)
- EPEAT
- SEPA Ecolabel User Information (China)
- China Energy Label for Printer, Fax and Copier
- Battery disposal in Taiwan
- European Union Battery Directive
- Battery notice for Brazil
- California Perchlorate Material Notice
- Waste disposal for Brazil
- Index
To align the cartridges
a. Load letter or A4 unused plain white paper into the paper tray.
b. Open the printer software. For more information, see Open the HP printer software (Windows)
on page 38.
c. In the printer software, click Print & Scan and then click Maintain Your Printer to access the printer
toolbox.
The printer toolbox appears.
d. Click Align Cartridges on the Device Services tab.
The printer prints an alignment page.
e. Follow the onscreen instructions to align the cartridges. Recycle or discard the cartridge alignment
sheet later.
6. Print a diagnostics page if the cartridges are not low on ink.
To print a diagnostics page
a. Load letter or A4 unused plain white paper into the paper tray.
b. Open the printer software. For more information, see Open the HP printer software (Windows)
on page 38.
c. In the printer software, click Print & Scan and then click Maintain Your Printer to access the printer
toolbox.
d. Click Print Diagnostic Information on the Device Reports tab to print a diagnostics page.
e. Examine the color blocks on the diagnostics page.
If any of the color blocks show white lines, are faded, or are missing completely, continue to the next
step.
Figure 9-1 Color blocks without defects
Figure 9-2 Example of color blocks with defects
7. Clean the cartridges.
92 Chapter 9 Solve a problem ENWW