HP DesignJet T100 and T500 Printer Series - User Guide

Ink marks on the paper ......................................................................................................................................................... 97
Black ink comes o when you touch the print .................................................................................................................. 98
Edges of objects are stepped or not sharp ........................................................................................................................ 98
Edges of objects are darker than expected ....................................................................................................................... 98
Vertical lines of dierent colors ........................................................................................................................................... 99
White spots on the print ........................................................................................................................................................ 99
Colors are inaccurate ............................................................................................................................................................. 99
Colors are fading .................................................................................................................................................................... 99
Image is incomplete (clipped at the bottom) .................................................................................................................. 100
Image is clipped ................................................................................................................................................................... 100
Some objects are missing from the printed image ........................................................................................................ 100
If you still have a problem .................................................................................................................................................. 101
13 Troubleshooting ink cartridge and printhead issues ................................................................................................................... 102
Cannot insert an ink cartridge ........................................................................................................................................... 103
Ink cartridge status messages .......................................................................................................................................... 103
Cannot insert the printhead ............................................................................................................................................... 103
14 Troubleshooting data communication issues ............................................................................................................................... 104
Communication failures between computer and printer .............................................................................................. 105
Wired network issues .......................................................................................................................................................... 106
Wireless network issues ..................................................................................................................................................... 106
Mobile Printing issues ......................................................................................................................................................... 109
Network conguration page .............................................................................................................................................. 109
15 Troubleshooting general printer issues ......................................................................................................................................... 111
Printer does not start .......................................................................................................................................................... 112
Printer does not print .......................................................................................................................................................... 112
Printer seems slow .............................................................................................................................................................. 112
Front panel is frozen ........................................................................................................................................................... 113
Cannot access the Embedded Web Server ...................................................................................................................... 113
Alerts ...................................................................................................................................................................................... 113
16 Front-panel error messages ............................................................................................................................................................ 114
17 HP Customer Care ............................................................................................................................................................................. 116
Introduction .......................................................................................................................................................................... 117
HP Professional Services .................................................................................................................................................... 117
Customer Self Repair .......................................................................................................................................................... 118
Contact HP Support ............................................................................................................................................................. 118
18 Printer specications ......................................................................................................................................................................... 120
Functional specications .................................................................................................................................................... 121
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