HP DesignJet T100 and T500 Series Printers - Introductory Information

Introductory Information
4
English
Message or code Recommendation
Loaded paper is too wide. Manual unload required. Remove the paper manually and load paper of the correct
size.
Paper too far from lateral load line. Please try again. Remove and reload the paper.
Please manually unload roll paper and try again. Rewind the roll manually.
Single sheet is loaded with too much skew. Press Eject to
unload paper.
Remove and reload the paper.
The current job has been cancelled because the roll is out of
paper. Load the roll and send the job again.
Load a new roll.
You are printing a multipage job. Load another sheet to
continue printing or cancel the job.
Load another single sheet.
Multi-sheet tray is out of paper. Load paper in multi-sheet
tray and press OK to continue printing or cancel the job.
Load paper into the multi-sheet tray.
End of roll has been reached. It is not possible to load the roll. Load a new roll.
Missing or failed printhead Remove and reinsert the same printhead, or try cleaning
the electrical connections. If necessary, insert a new
printhead.
Note: The error message does not permit returning to the
home screen to start the printhead replacement. Instead,
press Show more.
Relled or depleted cartridge detected Check the cartridge.
Used cartridges might not have enough ink to complete
startup. Open ink door to replace the cartridges.
A new printhead has been inserted without a new set of ink
cartridges. Replace the cartridges not marked as new.
Wrong le format The le format is incorrect or not supported. The printer
cannot process the job, which will be discarded.
Out of memory The printer cannot complete the job. Resend the job,
selecting Send job as bitmap in the driver: go to the
Advanced tab, then Document options > Printer features.
01.1:10 Restart the printer.
02:10 There may be a paper or carriage jam. Check and clear the
paper path if necessary.
03.0:10 The battery of the real-time clock has expired; contact HP
Support.
08:10, 11:10, 17:10 Restart the printer.
21:10 There may be a paper or carriage jam. Check and clear the
paper path if necessary.
21.1:10 Restart the printer.
41:10, 41.1:10, 42:10, 42.1:10, 45:10 There may be a paper or carriage jam. Check and clear the
paper path if necessary.
51.1:10, 55:10 Restart the printer.
79:04 Restart the printer. If the problem persists, update the
rmware.
85.1:10, 85.2:10 Restart the printer.