HP Jetdirect en3700 ew2400 620n Administrator's Guide
Administrator’s Guide HP Jetdirect Print Servers Models: 620n en3700 ew2400
© 2003-2014 Copyright Hewlett-Packard Development Company, L.P. © 2014 Copyright Hewlett-Packard Company All rights reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained in this document is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Table of Contents 1. Introducing the HP Jetdirect Print Server Introduction ............................................................................. 7 Supported Print Servers.......................................................... 8 Supported Network Protocols ................................................. 8 Security Protocols .................................................................. 10 Supplied Manuals .................................................................. 12 HP Support .....
. Configuring for LPD Printing Introduction ......................................................................... 154 LPD Setup Overview ........................................................... 156 LPD on UNIX Systems........................................................ 158 LPD on Windows NT/2000/Server 2003 Systems .............. 162 LPD on Windows XP Systems............................................. 167 LPD on Mac OS Systems..................................................... 169 6.
B. The HP Jetdirect EIO Control Panel Menu Introduction ..........................................................................245 Classic Control Panel ...........................................................246 Graphical Control Panel ......................................................249 C.
1 Introducing the HP Jetdirect Print Server Introduction HP Jetdirect print servers allow you to connect printers and other devices directly to a network. By attaching a device directly to a network, you can install it in a convenient location and share it with multiple users. In addition, a network connection allows data transfers to or from the device at network speeds. HP Jetdirect EIO internal print servers are installed in HP printers that have a compatible enhanced input/output (EIO) slot.
Supported Print Servers The features and capabilities of HP Jetdirect print servers depend on the print server’s product model and its operating firmware version. See Table 1.1. Table 1.1 Supported Products Model Product Number Printer Connect Network Connect Network Protocols and Features Firmware Version*** ew2400 J7951A USB 2.0 10/100TX wired, or 802.11g wireless Limited* V.28.xx.nnnnnnnn en3700 J7942A USB 2.0 10/100TX Full** V.28.xx.
Table 1.2 Supported Network Protocols Supported Network Protocols Network Printing Environments* Product Support TCP/IP Microsoft Windows 98/Me/NT4.0/2000/XP (32- and 64-bit), Direct Mode printing J7951A (ew2400)*** Novell NetWare 5, 6.
Security Protocols SNMP (IP and IPX) SNMP (Simple Network Management Protocol) is used by network management applications for device management. HP Jetdirect print servers support SNMP and standard MIB-II (Management Information Base) objects on both IP and IPX networks. HP Jetdirect ew2400 print servers support an SNMP v1/v2c agent only. Full-featured HP Jetdirect print servers (such as 620n and en3700) support an SNMP v1/v2c agent, and an SNMP v3 agent for enhanced security.
Full-featured print servers support the following EAP/802.1X method: ● PEAP (Protected Extensible Authentication Protocol). PEAP is a mutual authentication protocol that uses digital certificates for network server authentication and passwords for client authentication. For additional security, the authentication exchanges are encapsulated within TLS (Transport Layer Security). Dynamic encryption keys are used for secure communications.
Supplied Manuals The manuals listed below are supplied with your print server or with printers that have factory-installed print servers. ● ● Start or Use guides, or equivalent printer documentation (shipped with printers that have factory-installed HP Jetdirect print servers). This manual, the HP Jetdirect Print Server Administrator’s Guide for the applicable Jetdirect product models. HP Support HP Online Support Click your way to a quick solution! The HP Web site: http://www.hp.
Firmware upgrades for supported HP Jetdirect print servers may be installed over a network using one of the following firmware installation tools: ● HP Jetdirect Download Manager (Windows). HP Jetdirect Download Manager can be downloaded from HP online support at: http://www.hp.com/go/dlm_sw ● HP Web Jetadmin may be used on supported systems. For more information on HP Web Jetadmin, visit: http://www.hp.
HP Support By Phone Highly trained technicians are ready to take your call. For the most recent HP support telephone numbers and available services worldwide, visit: http://www.hp.com/support/support_assistance Note For toll-free support in the USA and Canada, call 1-800-HPINVENT or 1-800-474-6836. Note Telephone fees are the responsibility of the caller. Rates may vary. Contact your local telephone company for current rates.
2 HP Software Solutions Summary Introduction HP provides a variety of software solutions to set up or manage your HP Jetdirect-connected network devices. See Table 2.1 to help you determine which software is best for you. Note For more information on these and other solutions, visit HP online support at: http://www.hp.
Table 2.1 Software Solutions Operating Environment Function Remarks HP Jetdirect Printer Installer for UNIX HP-UX 10.x-10.20, 11.x Solaris 2.6, 7, 8 (SPARCsystems only) Fast and easy installation of HP Jetdirect-connected printers. ● Not supported on value-based products, such as ew2400 Remote installation, configuration, and management of HP Jetdirect-connected print servers, non-HP printers that support the standard MIBs, and printers with embedded Web servers.
Table 2.1 Software Solutions (3 of 3) Operating Environment Function Remarks HP IP/IPX Printer Gateway for NDPS NetWare 5.x, 6.x Simplified installation, printing, and bidirectional management of HP Jetdirect-connected printers under Novell Distributed Print Services (NDPS). ● Frees up user licenses ● Allows disabling of SAPs to reduce network traffic ● Not supported on value-based products, such as ew2400 ● May be downloaded from HP’s Website. ● May be downloaded from HP’s Website.
ENWW HP Software Solutions Summary 18
HP Jetdirect Printer Installer for UNIX The HP Jetdirect Printer Installer for UNIX contains support for HP-UX and Solaris systems. The software installs, configures and provides diagnostics capabilities for HP printers connected to TCP/IP networks using full-featured HP Jetdirect print servers. Value-based print servers, such as HP Jetdirect ew2400 print servers, are not supported. The software is distributed through the following methods: ● HP online support at: http://www.hp.
HP Web Jetadmin HP Web Jetadmin is an enterprise management tool that allows you to remotely install, configure and manage a wide variety of HP and non-HP network printing devices simply through a standard Web browser. HP Web Jetadmin can be used to proactively manage both individual or groups of devices.
Installing HP Web Jetadmin Before installing the HP Web Jetadmin software, you must have administrator or root privileges on the local system: 1. Download the installation files from HP online support at http://www.hp.com/go/webjetadmin. 2. Follow the instructions on the screen to install the HP Web Jetadmin software. Note Installation instructions are also contained in the HP Web Jetadmin install file.
Configuring and Modifying a Device Using your browser, navigate to HP Web Jetadmin’s URL. For example: http://systemname.domain:port/ Note In place of systemname.domain, the IP address of the host computer on which HP Web Jetadmin is installed can be used. Follow the instructions on the appropriate home page to find and manage your printer. Removing HP Web Jetadmin Software To remove HP Web Jetadmin software from your Web server, use the uninstall program provided with the software package.
Internet Printer Connection Software Full-featured HP Jetdirect print servers (such as 620n or en3700) support the Internet Printing Protocol (IPP). Value-based print servers (such as ew2400) are not supported. Using the appropriate software on your system, you can create an IPP print path from your system to a supported HP Jetdirect-connected printer over the Internet. Note For incoming print path requests, the network administrator must configure the firewall to accept incoming IPP requests.
2. To install the software and set up the print path to the printer, follow the instructions provided with the software. Contact your network administrator to get the IP address or URL of the printer to complete the setup. HP Software System Requirements ● Computer running Microsoft Windows NT 4.0 (Intel-based) or Windows 2000 ● IPP-enabled HP Jetdirect print server (such as HP Jetdirect 620n or en3700) HP Software Supported Proxies Web proxy with support for HTTP v1.
4. Select Connect to a printer on the Internet and enter the print server’s URL: http://IP_address[/ipp/port#] where IP_address is the IP address configured on the HP Jetdirect print server. [/ipp/port#] identifies the port number, which is port 1 for single-port 620n and en3700 print servers (default is /ipp/port1). Example: http://192.160.45.40 An IPP connection to HP Jetdirect 620n/en3700 print server with IP address 192.160.45.40. (“/ipp/port1” is assumed and not required.) Then click Next. 5.
HP IP/IPX Printer Gateway for NDPS NDPS (Novell Distributed Print Services) is a printing architecture developed by Novell in partnership with Hewlett-Packard. NDPS simplifies and streamlines the administration of network printing. It eliminates the need to set up and link print queues, printer objects, and print servers. Administrators can use NDPS to manage networked printers within supported NetWare environments.
To Get the Software The HP IP/IPX Printer Gateway is included with all current versions of NDPS. Novell NetWare 5.x and 6.x includes NDPS. To obtain the most recent software version, or to obtain the related documentation: ■ Visit http://www.hp.com/go/hpgate_sw ■ Select and follow the instructions for downloading drivers and software. System requirements and Novell Client support are included in the documentation supplied with the software.
HP LaserJet Utilities for Mac OS Note The HP LaserJet Utilities for Mac OS allow you to configure and manage your HP Jetdirect-connected printers on networks that use the AppleTalk (EtherTalk) protocol. On TCP/IP networks, you can use Mac OS system utilities to discover and install your printer: ● On Mac OS 9.x systems, use the Apple Desktop Printer Utility to set up LPR/LPD printing. ● On Mac OS X 10.x systems, use the Print Center to select IP Printing or Rendezvous to install your printer.
Note Automatic virus detection programs might interfere with the installation of this software. Turn off any such programs that are active on your Mac OS computer before proceeding with the installation process. For more information about configuring your printer driver, see the online documentation provided on the CD-ROM that came with the printer. Configuring the Printer The HP LaserJet Utility allows printer settings such as printer name and preferred zone to be configured from your Mac OS system.
Verifying Network Configuration To verify your current network configuration, print a Jetdirect configuration page. If you have not printed a configuration page from your printer, see your printer documentation for instructions (see Chapter 9 for more information). If your printer has a control panel, make sure a READY message appears on the control panel for at least 1 minute, then print the page. The current configuration is listed under “AppleTalk” on the configuration page.
1. Select the Settings icon from the scrolling icon list. The Please select a setting: dialog appears. 2. Select Printer Name in the list. 3. Click Edit. The Set Printer Name dialog box appears. 4. Type the new name. 5. Click OK. Note If you try to name your printer the same name as another printer, an alert dialog box appears directing you to select another name. To select another name, repeat steps 4 and 5. 6. If your printer is on an EtherTalk network, continue with the next section, “Selecting a Zone.
3. Select your preferred network zone from the Select a Zone: list and click Set Zone. 4. To exit, select Quit from the File menu. Notify everyone on your network of the new zone for your printer so they can select the printer in the Chooser. Selecting Your Printer 1. Select the Chooser from the Apple menu. 2. Select the printer icon for use with your printer.
7. Set Background Printing to ON or OFF. If background printing is turned OFF when you send a print job to the printer, status messages appear on your screen and you have to wait until the messages clear before continuing your work. If background printing is turned ON, the messages are redirected to the PrintMonitor and you can continue working while the printer is printing your job. 8. Exit the Chooser.
3 TCP/IP Configuration Introduction To operate properly on a TCP/IP network, the HP Jetdirect print server must be configured with valid TCP/IP network configuration parameters, such as an IP address that is valid for your network. For general information on TCP/IP networks, see Appendix A.
Default IP Address When in a factory-default state (for example, when shipped from the factory or after a cold-reset), the HP Jetdirect print server has no IP address. A default IP address may or may not be assigned depending on the network environment. Default IP Address Will Not Be Assigned A default IP address will not be assigned if a server-based method (such as BOOTP or DHCP) is successful.
With link-local addresses, subnetting is not used. The subnet mask will be 255.255.0.0, and cannot be changed. Link-local addresses will not route off the local link, and access to or from the Internet will not be available. The default gateway address will be the same as the link-local address. If a duplicate address is sensed, the HP Jetdirect print server will automatically reassign its address, if necessary, in accordance with standard link-local addressing methods.
DHCP Requests Enable/Disable When a default IP address is assigned, you can configure the print server to send, or not send, periodic DHCP requests. DHCP requests are used to retrieve IP configuration settings from a DHCP server on the network. By default, this parameter is enabled, allowing DHCP requests to be transmitted. However, this parameter may be disabled through supported configuration tools such as Telnet, a Web browser, and SNMP management applications. HP Jetdirect Wireless Print Server.
TCP/IP Configuration Tools When a network connection has been established, an HP Jetdirect print server can be configured with valid TCP/IP parameters for your network in the following ways: ● Using Software. You can use installation, setup, and management software running on supported systems. For more information see Chapter 2, “HP Software Solutions Summary”. ● BOOTP/TFTP.
● arp and ping commands. (For print servers configure with Legacy default IP address 192.0.0.192 only) You can use the arp and ping commands from your system. For more information, see “Using the arp and ping Commands”. ● Telnet. You can set configuration parameters using Telnet. In order to set configuration parameters, set up a Telnet connection from your system to the HP Jetdirect print server using the default IP address. Once configured, the print server saves the configuration when powered off/on.
Using BOOTP/TFTP Note For HP Jetdirect wireless print servers, this section assumes that a wireless connection to your network has been established. BOOTP (Bootstrap Protocol) and TFTP (Trivial File Transfer Protocol) provide a convenient way to automatically configure the HP Jetdirect print server for TCP/IP network operation. When powered on, the Jetdirect print server sends a BOOTP request message onto the network.
Why Use BOOTP/TFTP? Using BOOTP/TFTP to download configuration data has the following benefits: ● Enhanced configuration control of the HP Jetdirect print server. Configuration by other methods, such as a printer control panel, are limited to select parameters. ● Ease of configuration management. Network configuration parameters for the entire network can be in one location. ● Ease of HP Jetdirect print server configuration.
Configuring the BOOTP Server For the HP Jetdirect print server to obtain its configuration data over the network, the BOOTP/TFTP servers must be set up with the appropriate configuration files. BOOTP is used by the print server to obtain entries in the /etc/bootptab file on a BOOTP server, while TFTP is used to obtain additional configuration information from a configuration file on a TFTP server.
Bootptab File Entries An example of a /etc/bootptab file entry for an HP Jetdirect print server is provided below: picasso:\ :hn:\ :ht=ether:\ :vm=rfc1048:\ :ha=0001E6123456:\ :ip=192.168.40.39:\ :sm=255.255.255.0:\ :gw=192.168.40.1:\ :lg=192.168.40.3:\ :T144=“hpnp/picasso.cfg”: Note that the configuration data contains “tags” to identify the various HP Jetdirect parameters and their settings. Entries and tags supported by the HP Jetdirect print server are listed in Table 3.1. Table 3.
Table 3.1 Tags Supported in a BOOTP/DHCP Boot file (2 of 4) Item RFC 2132 Option Description sm 1 The subnet mask tag. The subnet mask will be used by the HP Jetdirect print server to identify the portions of an IP address that specify the network/subnetwork number and the host address. gw 3 The gateway IP address tag. This address identifies the IP address of the default gateway (router) that the HP Jetdirect print server will use for communications with other subnets.
Table 3.1 Tags Supported in a BOOTP/DHCP Boot file (3 of 4) Item RFC 2132 Option Description tv 59 DHCP T2 timeout, specifying the DHCP lease rebind time (seconds). T69 69 The IP address (in hexadecimal) of the preferred outgoing e-mail SMTP (Simple Mail Transport Protocol) server, for use with supported Scan devices. T144 -- An HP-proprietary tag that specifies the relative path name of the TFTP configuration file. Long path names may be truncated.
Table 3.1 Tags Supported in a BOOTP/DHCP Boot file (4 of 4) Item RFC 2132 Option Description T149 -- Interlock Mode option. An HP-proprietary tag that specifies whether an acknowledgement (ACK) on all TCP packets is required before the printer is allowed to close a Port 9100 print connection. A Port Number and Option value are specified, in the form:
# # Example of an HP Jetdirect TFTP Configuration File # # Allow only Subnet 192.168.10 access to peripheral. # Up to 10 ‘allow’ entries can be written through TFTP. # Up to 10 ‘allow’ entries can be written through Telnet # or embedded Web server. # ‘allow’ may include single IP addresses. # allow: 192.168.10.0 255.255.255.0 # # # Disable Telnet # telnet-config: 0 # # Enable the embedded Web server # ews-config: 1 # # Detect SNMP unauthorized usage # auth-trap: on # # Send Traps to 192.168.10.
Table 3.2 lists supported TFTP commands (HP Jetdirect firmware version V.28.xx or later). Table 3.3 describes the TFTP parameters. Table 3.
Table 3.
Table 3.3 TFTP Configuration File Parameters (1 of 12) General passwd: (passwd-admin:) A password (up to 16 alphanumeric characters) that allows administrators to control changes of HP Jetdirect print server configuration parameters through Telnet, HP Web Jetadmin, or embedded Web server. The password may be cleared by a cold reset. sys-location: (host-location:, location:) Identifies the physical location of the printer (SNMP sysLocation object). Only printable ASCII characters are allowed.
Table 3.3 TFTP Configuration File Parameters (2 of 12) TCP/IP Main host-name: (sys-name:, name:) Specifies the node name that will appear on the Jetdirect configuration page. Default is NPIxxxxxx, where xxxxxx is the last six digits of the LAN hardware address. parm-file: Specifies the path and file name whose contents are sent to the printer for printing each time the print server is powered on. The path and filename entry is limited to 64 alphanumeric characters.
Table 3.3 TFTP Configuration File Parameters (3 of 12) ipp-printing: (ipp-config:, ipp:) Enables or disables the ability to print through IPP: 0 disables, 1 (default) enables. lpd-printing: (lpd-config:, lpd:) Enables or disables LPD (Line Printer Daemon) printing services on the Jetdirect print server. 0 disables, 1 (default) enables. banner: A port-specific parameter that specifies printing an LPD banner page. 0 disables banner pages. 1 (default) enables banner pages.
Table 3.3 TFTP Configuration File Parameters (4 of 12) TCP/IP Access Control allow: netnum [mask] Makes an entry into the host access list stored on the HP Jetdirect print server. Each entry specifies a host or network of hosts that are allowed to connect to the printer. The format is “allow: netnum [mask]” where netnum is a network number or host IP address, and mask is an address mask of bits applied to the network number and host address to verify access. Up to 10 access list entries are allowed.
Table 3.3 TFTP Configuration File Parameters (5 of 12) slp-keep-alive: Specifies a time period for the print server to send multicast packets on the network to prevent being deleted from network device tables. Some infrastructure devices, such as switches, may delete active devices from their device tables due to inactivity on the network. To enable this feature, set a value from 1 to 1440 minutes. Set 0 to disable this feature.
Table 3.3 TFTP Configuration File Parameters (6 of 12) idle-timeout: The number of seconds that an idle print data connection is allowed to remain open. Since the card supports only a single TCP connection, the idle timeout balances the opportunity of a host to recover or complete a print job against the ability of other hosts to access the printer. The acceptable values range from 0 to 3600 (1 hour). If “0” is typed, the timeout mechanism is disabled. The default is 270 seconds.
Table 3.3 TFTP Configuration File Parameters (7 of 12) default-ip: Specifies the IP address to use when the print server is unable to obtain an IP address from the network during a forced TCP/IP reconfiguration (for example, when powered off/on or manually configured to use BOOTP/DHCP). DEFAULT_IP: sets the legacy default IP address 192.0.0.192. AUTO_IP: sets a link-local IP address 169.254.x.x. The initial setting is determined by the IP address obtained when first powered on.
Table 3.3 TFTP Configuration File Parameters (8 of 12) get-cmnty-name: (get-community-name:) Specifies a password that determines which SNMP GetRequests the HP Jetdirect print server will respond to. This is optional. If a user-specified get community name is set, the print server will respond to either a user-specified community name or the factory-default. The community name must be ASCII characters. The maximum length is 255 characters.
Table 3.3 TFTP Configuration File Parameters (9 of 12) ipx-unit-name: A user-assigned alphanumeric name assigned to the print server (31 characters maximum). By default, the name will be NPIxxxxxx, where xxxxxx are the last six digits of the LAN hardware address. ipx-frametype: Specify the IPX frame type setting available for your print server model: AUTO (default), EN_SNAP, EN_8022, EN_8023, EN_II.
Table 3.3 TFTP Configuration File Parameters (10 of 12) DLC/LLC dlc/llc-config: (dlc/llc:) Enables or disables DLC/LLC protocol operation on the print server: 0 disables, 1 (default) enables. Other Settings link-type: (10/100 Fast Ethernet) Sets the print server’s link speed (10 or 100 Mbps) and communication mode (Full- or Half-Duplex). Selections are AUTO, 100FULL, 100HALF, 10FULL, 10HALF. For AUTO (default), the print server uses autonegotiation to determine the link speed and mode.
Table 3.3 TFTP Configuration File Parameters (11 of 12) usb-mode: Specifies the communication mode over the USB port on the HP Jetdirect print server. ● Auto (default): Automatically negotiates and sets the highest communication mode possible for the attached printer or device. ● MLC: (Multiple Logical Channels) An HP-proprietary communication mode that allows multiple channels of simultaneous print, scan and status communications.
Table 3.3 TFTP Configuration File Parameters (12 of 12) Support support-name: (support-contact:) Typically used to identify the name of a person to contact for support of this device. support-number: Typically used to specify a phone number or extension to call for support of this device. support-url: A Web URL for product information on this device over the Internet or an intranet. tech-support-url: A Web URL for technical support over the Internet or an intranet.
Using DHCP Note For HP Jetdirect wireless print servers, this section assumes that a wireless connection to your network has been established. Dynamic Host Configuration Protocol (DHCP, RFC 2131/2132) is one of several auto configuration mechanisms that the HP Jetdirect print server uses.
UNIX Systems For more information on setting up DHCP on UNIX systems, see the bootpd man page. On HP-UX systems, a sample DHCP configuration file (dhcptab) may be located in the /etc directory. Since HP-UX presently does not provide Dynamic Domain Name Services (DDNS) for its DHCP implementations, HP recommends that you set all print server lease durations to “infinite”. This ensures that print server IP addresses remain static until dynamic domain name services are provided.
Windows NT 4.0 Server To set up a DHCP scope on a Windows NT 4.0 server, perform the following steps: 1. At the Windows NT server, open the Program Manager window and double-click the Network Administrator icon. 2. Double-click the DHCP Manager icon to open this window. 3. Select Server and select Server Add. 4. Type the server IP address, then click OK to return to the DHCP Manager window. 5. In the list of DHCP servers, click on the server you have just added, then select Scope and select Create. 6.
8. Skip this step if you have assigned unlimited leases in the previous step. Otherwise, select Scope and select Add Reservations to set up your printers as reserved clients. For each printer, perform the following steps in the Add Reserved Clients window to set up a reservation for that printer: a. Type the selected IP address. b. Obtain the MAC address or hardware address from the configuration page, and type this address in the Unique Identifier box. c. Type the client name (any name is acceptable). d.
c. You must now provide the IP address of the WINS server by doing the following: ● Select Value, then Edit Array. ● From the IP Address Array Editor, select Remove to delete any undesired addresses previously set. Then type in the IP address of the WINS server and select Add. ● Once the address appears in the list of IP addresses, select OK. This returns you to the DHCP Options window.
6. Enter the range of IP addresses for this scope (beginning IP address and ending IP address). Also, enter the subnet mask. then click Next. Note If subnetting is used, the subnet mask defines which portion of an IP address specifies the subnet and which portion specifies the client device. For more information, see Appendix A. 7. If applicable, enter the range of IP addresses within the scope to be excluded by the server. Then click Next. 8. Set the IP address lease duration for your DHCP clients.
11. Configure your printer with a reserved IP address within the DHCP scope: a. In the DHCP tree, open the folder for your scope and select Reservations. b. Click the Action menu and select New Reservation. c. Enter the appropriate information in each field, including the reserved IP address for your printer. (Note: the MAC address for your HP Jetdirect-connected printer is available on the HP Jetdirect configuration page.) d. Under “Supported types”, select DHCP only, then click Add.
1. (For internal print servers) If you use the printer control panel to set Manual or BOOTP configuration, then DHCP will not be used. 2. You can use Telnet to set Manual (status indicates “User Specified”) or BOOTP configuration, then DHCP will not be used. 3. You can manually modify the TCP/IP parameters through a supported Web browser using the Jetdirect embedded Web server or HP Web Jetadmin.
Using RARP Note For HP Jetdirect wireless print servers, this section assumes that a wireless connection to your network has been established. This section describes how to configure the print server using the Reverse Address Resolution Protocol (RARP) on UNIX and Linux systems. This setup procedure enables the RARP daemon running on your system to respond to a RARP request from the HP Jetdirect print server and to supply the IP address to the print server. 1. Turn the printer off. 2.
7. Edit the /etc/ethers file (/etc/rarpd.conf file in HP-UX 10.20) to add the LAN hardware address/station address (from the configuration page) and the node name for the HP Jetdirect print server. For example: 00:01:E6:a8:b0:00 laserjet1 Note If your system uses Network Information Service (NIS), you need to incorporate changes to the NIS host and ethers databases. 8. Turn the printer on. 9. To verify that the card is configured with the correct IP address, use the ping utility.
Using the arp and ping Commands Note For HP Jetdirect wireless print servers, this section assumes that a wireless connection to your network has been established. You can configure an HP Jetdirect print server with an IP address using an ARP (Address Resolution Protocol) command from a supported system. The protocol is not routable, that is, the workstation from which the configuration is made must be located on the same network segment as the HP Jetdirect print server.
Depending on the system, the LAN hardware address may require a specific format. For example: ● For Windows NT 4.0, 2000, XP, Server 2003 arp -s 192.168.45.39 00-01-E6-a2-31-98 ping 192.168.45.39 ● For UNIX arp -s 192.168.45.39 00:01:E6:a2:31:98 ping 192.168.45.39 Note Once the IP address has been set on the print server, additional arp and ping commands will be ignored. Once the IP address is configured, arp and ping cannot be used unless the print server is reset to factory values (see Chapter 8).
Using Telnet Note For HP Jetdirect wireless print servers, this section assumes that a wireless connection to your network has been established. This section describes how to configure the print server using Telnet. Although a Telnet connection may be protected by an administrator password, Telnet connections are not secure. For networks with high security levels, Telnet connections can be disabled on the print server using other tools (for example, TFTP, embedded Web server, or HP Web Jetadmin software).
To use the route command, you will also need the IP address of your workstation.
A Typical Telnet Session Initiating a typical Telnet session is illustrated below.
To set configuration parameters, you must set up a Telnet session from your system to the HP Jetdirect print server. 1. Type the following at the system prompt: telnet where is the IP address listed on the Jetdirect configuration page. See Chapter 9. 2. A connection to the HP Jetdirect print server will be displayed. If the server responds with “connected to IP address”, press Enter twice to make sure that the Telnet connection is initialized. 3.
Command Line Interface (Default) Using the Telnet command line interface, you can set configuration parameters using the following procedures: Note During a Telnet session, enter ? to view available configuration parameters, the correct command format, and a list of commands. To list additional (or advanced) commands, enter the command advanced before entering ?. To display current configuration information, enter /. 1.
Telnet Commands and Parameters. Table 3.4 lists the available Telnet commands and parameters. Note If a parameter is supplied dynamically (for example, from a BOOTP or DHCP server), its value cannot be changed using Telnet without first setting Manual configuration. To set Manual configuration, see the ip-config command. Whenever you are manually changing an IP address, you should also reconfigure the subnet mask and default gateway at the same time. Table 3.
Table 3.4 Telnet Commands and Parameters (2 of 18) sys-location Alpha-numeric string (up to 255 characters), typically used to identify a location. sys-contact Alpha-numeric string (up to 255 characters), typically used to identify the name of a network or device administrator. ssl-state Sets the print server’s security level for Web communications: 1 (default): Forced redirection to the HTTPS port. Only HTTPS (secure HTTP) communications can be used. 2: Disable forced redirection to HTTPS.
Table 3.4 Telnet Commands and Parameters (3 of 18) wep-key Specify a static WEP (Wired Equivalent Privacy) encryption key. The print server can store up to four WEP keys using four key positions (Key 1, 2, 3, 4). To enter a WEP key, specify the key position followed by the encryption key value. For example, wep-key 1 0123456789net assigns Key 1 with a 128-bit WEP key specified by the value 0123456789net.
Table 3.4 Telnet Commands and Parameters (4 of 18) wpa-auth-type This command is not compatible with the Shared Key authentication option in the auth-type command. Use this command to specify WPA-PSK authentication. PSK: WPA-PSK provides enhanced authentication where an authentication server is not used. Instead, a Pre-shared key provides device authentication. A Pre-shared key is generated when you specify a network pass-phrase using the psk-passphrase command.
Table 3.4 Telnet Commands and Parameters (5 of 18) TCP/IP Main Command Description host-name Alphanumeric string (up to 32 characters), to assign or change the name of the network device. For example, “host-name printer1” assigns the name “printer1” to the device. The default host name is NPIxxxxxx, where xxxxxx are the last six digits of the LAN hardware (MAC) address.
Table 3.4 Telnet Commands and Parameters (6 of 18) Config Server (Read-only parameter) The IP address of the server (such as a BOOTP or DHCP server) that last configured the IP address on the HP Jetdirect print server. TFTP Server (Read-only parameter) The IP address of the TFTP server that provided TFTP parameters to the HP Jetdirect print server. TFTP Filename (Read-only parameter) The path and TFTP filename on the TFTP server. For example, domain-name The domain name for the device.
Table 3.4 Telnet Commands and Parameters (7 of 18) interlock Specifies whether an acknowledgement (ACK) on all TCP packets is required before the printer is allowed to close a Port 9100 print connection. A Port Number and Option value are specified. For HP embedded print servers, the default Port Number is 1. Option value 0 (default) disables interlock, 1 enables. For example, mult-tcp-conn (Restrict Multiple Ports) Enables or disables multiple TCP connections.
Table 3.4 Telnet Commands and Parameters (8 of 18) TCP/IP Access Control Command Description allow Makes an entry into the host access list stored on the HP Jetdirect print server. Each entry specifies a host or network of hosts that are allowed to connect to the printer. The format is “allow netnum [mask]” where netnum is a network number or host IP address, and mask is an address mask of bits applied to the network number and host address to verify access. Up to 10 access list entries are allowed.
Table 3.4 Telnet Commands and Parameters (9 of 18) slp-config Enables or disables the Service Location Protocol (SLP) operation on the print server: 0 disables, 1 (default) enables. SLP is used by selected HP software applications (through UDP port 427) to automate device discovery. slp-keep-alive Specifies a time period for the print server to send multicast packets on the network to prevent being deleted from network device tables.
Table 3.4 Telnet Commands and Parameters (10 of 18) ipv4-multicast Enables or disables the receipt and transmission of IP version 4 multicast packets by the print server. 0 disables, 1 (default) enables. idle-timeout An integer (1to 3600) that specifies the number of seconds an idle print data connection is allowed to remain open. For example, idle-timeout 120 assigns 120 seconds as the desired idle timeout value. The default is 270 seconds.
Table 3.4 Telnet Commands and Parameters (11 of 18) gw-disable Specifies whether or not to automatically assign the device IP address as the gateway when a network gateway is not configured. 0: A gateway using the device IP address will be assigned. 1: A gateway is not assigned. The gateway address 0.0.0.0 will be configured.
Table 3.4 Telnet Commands and Parameters (12 of 18) phone-home-config Specifies privacy settings on the print server during embedded Web server access. This command controls whether statistical data on product use may be sent to HP. For HP to collect data, Internet access is required. 2: Prompt the user to allow sending data on initial access to the Networking tab of the embedded Web server. This is the factory-default and cold-reset value. Once changed, this value cannot be re-selected.
Table 3.4 Telnet Commands and Parameters (13 of 18) set-cmnty-name default-get-cmnty Specifies a password that determines which SNMP SetRequests (control functions) the HP Jetdirect print server will respond to. The community name of an incoming SNMP SetRequest must match the print server’s “set community name” for the print server to respond. (For additional security, you may limit configuration access through the print server’s host access list.) Community names must be ASCII characters.
Table 3.4 Telnet Commands and Parameters (14 of 18) ipx-frametype Specifies the IPX frame type settings available for your print server model: AUTO (default), EN_SNAP, EN_8022, EN_8023, EN_II. For more information, see Chapter 9. ipx-sapinterval Specifies the time interval (1 to 3600 seconds) that the HP Jetdirect print server waits between Service Advertising Protocol (SAP) broadcasts on the network. The default is 60 seconds. 0 disables SAP broadcasts.
Table 3.4 Telnet Commands and Parameters (15 of 18) Status (Read-only parameter) Indicates the current AppleTalk configuration status. READY: Indicates the HP Jetdirect print server is awaiting data. DISABLED: Indicates that AppleTalk was manually disabled. INITIALIZING: Indicates that the print server is registering the node address or name. An additional status message may also be displayed.
Table 3.4 Telnet Commands and Parameters (16 of 18) webscan-config (Web Scan Config) Enables or disables the Web Scan feature on the print server when connected to a supported device. 0 disables, 1 (default) enables. scan-idle-timeout Specifies the number of seconds (1 - 3600) that an idle scan connection is allowed to remain open. 0 disables the timeout. The default is 300 seconds. scan-email-config (Email Scan Config) Enable or disable the scan-to-email feature in the Web Scan server.
Table 3.4 Telnet Commands and Parameters (17 of 18) status-page-lang link-type Specifies the printer job language (PJL) that the print server will use to send the Jetdirect configuration/status page to the printer. ● Auto (default): The PDL is auto-detected when the print server is powered on or after a cold-reset.
Table 3.4 Telnet Commands and Parameters (18 of 18) support-number Typically used to specify a phone or extension number to call for support of this device. support-url A Web URL address for product information on this device over the Internet or an intranet. tech-support-url A Web URL address for technical support over the Internet or an intranet. Menu Interface An optional Menu interface is displayed when you type menu at the Telnet command prompt.
Figure 3.1 Example: Using the Menu Interface Main Menu ------------------------------1. General Menu 2. TCP/IP Menu... 3. SNMP Menu... 4. IPX/SPX Menu 5. AppleTalk Menu 6. DLC/LLC Menu 7. Other Settings 8. Support Settings 9. Wireless Settings ?. Help e. Exit Menu 0. Exit Telnet Enter Selection => 2 For the TCP/IP Menu, select 2. TCP/IP Menu ------------------------------1. 2. 3. 4. 5. 6. 0.
Using Telnet to Erase the Existing IP Settings To erase the IP address during a Telnet session, use the following command line entries: 1. Type cold-reset, then press Enter. 2. Type quit, then press Enter to exit Telnet. 3. Power the print server off/on. Note This procedure resets all TCP/IP parameters, but only affects the TCP/IP subsystem. Parameters for other subsystems such as IPX/SPX or AppleTalk are not affected. To reset all parameters to factory default values, refer to Chapter 8.
Using the Printer Control Panel When supported by the printer, HP Jetdirect internal print servers provide a configuration menu that can be accessed from the printer’s control panel. Using this menu, you can enable or disable network protocols and set basic network parameters. Note For instructions on using the control panel for your printer, refer to your printer documentation.
Moving to Another Network Note For HP Jetdirect wireless print servers, this section assumes that a wireless connection to your network has been established. Moving an HP Jetdirect wireless print server to another network will require a new wireless connection to that network. When moving an HP Jetdirect print server that is configured with an IP address to a new network, make sure that the IP address does not conflict with addresses on the new network.
4 Using the Embedded Web Server Introduction HP Jetdirect print servers contain an embedded Web server that can be accessed from a compatible Web browser over an intranet. The embedded Web server provides access to configuration and management pages for the HP Jetdirect print server and the attached network device (such as a printer or multifunction, all-in-one device). Tabs across the upper portion of your browser window provide access to device and networking pages.
HP Jetdirect Home Tab Figure 4.1 Typical HP Jetdirect Home Tab Networking Tab Menu items in left margin Figure 4.2 HP Jetdirect Networking Tab For network parameter descriptions, see “Networking Tab”.
Requirements Compatible Web Browsers To access the embedded Web server, you must use a compatible Web browser. In general, the embedded Web server can be used with Web browsers that support HTML 4.01 and cascading style sheets. Hewlett-Packard tests a number of current and older browsers using a variety of systems. In general, we recommend using the following browsers: ● ● Microsoft Internet Explorer 5.0 or greater Netscape Navigator 6.
Viewing the Embedded Web Server Note For HP Jetdirect wireless print servers, this section assumes that a wireless connection to your network has been established. If a wireless network connection has not yet been established, you can use the embedded Web server to configure the HP Jetdirect wireless print server with wireless settings for your network. Before you can use the embedded Web server, the HP Jetdirect print server must be configured with an IP address.
1. Run a supported Web browser. 2. Enter the IP address of the print server as the URL. Figure 4.3 Entering the IP Address 3. If prompted with security alerts, click Yes to proceed. For initial access, the embedded Web server uses standard HTTP. However, it can be configured to appear as a secure site, using an X.509-compliant certificate installed on the print server for identification. When properly configured, encrypted browser communications through HTTPS (secure HTTP) may be used for secure access.
Operating Notes ● If you enter or change a configuration parameter value, click Apply to enable your change, or click Cancel to erase your change. ● Changes to the IP address will close the connection to the embedded Web server. To re-establish a connection, use the new IP address. CAUTION ● Changes to the IP address on the HP Jetdirect print server may result in printing failures for clients that have been configured to print to this printer using the previous IP address.
HP Jetdirect Home Tab The Home tab will display the HP Jetdirect home page if a Web server in the attached device cannot be accessed or does not exist. The HP Jetdirect home page displays a generic printer graphic to represent the attached device. The HP Jetdirect print server’s product model, firmware version, and network addresses are displayed along with any device information that can be retrieved. Table 4.1 provides a summary of the items displayed on the HP Jetdirect home page. Table 4.
Table 4.1 HP Jetdirect Home Page Items (2 of 2) Item Description Host Name Specifies the IP host name assigned to the device and stored on the HP Jetdirect print server. See TCP/IP on the Networking Tab. System Up Time The length of time since either the HP Jetdirect print server or the network device was last powered off/on. System Contact A text string (stored on the HP Jetdirect print server) for the name of a person to contact for this device. See TCP/IP on the Networking Tab.
Networking Tab The Networking tab provides access to HP Jetdirect network configuration parameters and status. The menu items in the left margin provide access to configuration and status pages. Table 4.2 Networking Menu Items CONFIGURATION section ● Network Settings ● Privacy Settings ● Other Settings ● Select Language SECURITY section ● Settings ● Mgmt. Protocols ● Authorization ● Wireless ● 802.
● Use Telnet to disable this functionality before pressing No. a. Telnet to the IP address of the Jetdirect print server. b. If prompted for a user name and password, enter “Admin” for the user name. Then enter the password assigned to the print server. c. Enter the following Telnet command “phone-home-config: 0” d. To exit and save your settings, enter the command “quit”. The Telnet program will ask if you wish to save this information. Be sure to type “Y” for Yes.
connection to your network. Click Apply to set, or Cancel to ignore, your configuration entries. To reset to factory-default values, click Reset to defaults. Alternatively, you may choose to click the Use Wizard button at the top of the 802.11 page to configure your wireless network connection. This button will launch a configuration wizard that will guide you through the required 802.11 wireless configuration parameters and, depending on your choices, will bypass unnecessary parameters.
Table 4.3 802.11 Configuration Parameters (1 of 4) Item Description Ad Hoc (peer-to-peer) “Ad Hoc” (or peer-to-peer) is a wireless communication topology in which the wireless devices on a network communicate directly with each other. Access Points are not used. Other terms used for Ad Hoc mode include Independent Basic Service Set (IBSS), and “computer-to-computer" mode. The factory-default mode configured on the HP Jetdirect print server is Ad Hoc.
Table 4.3 802.11 Configuration Parameters (2 of 4) Item Description Open System (No authentication) Select this authentication method if your wireless network does not require device authentication or security to access the network. However, your network may still use WEP encryption keys for data privacy.
Table 4.3 802.11 Configuration Parameters (3 of 4) Item Description Static (WEP) Select Static (WEP) if your wireless network uses WEP (Wired Equivalent Privacy) keys for basic access control and data privacy. Under the control of your network administrator, each wireless device on the network must be configured with the same key. Encrypt transmit data using: Select the current active key. The HP Jetdirect print server can store up to four WEP keys using four key positions (Key 1, 2, 3, 4).
Table 4.3 802.11 Configuration Parameters (4 of 4) Item Description TCP/IP settings To minimize reconnections to the print server for initial network configuration, the 802.11 page allows you to configure the following basic TCP/IP settings at the same time that you configure your wireless connection settings: ● IP Configuration Method ● IP address ● Subnet Mask ● Default Gateway For a description of these parameters, see TCP/IP below.
Table 4.4 TCP/IP Settings (2 of 3) Item Description Subnet Mask If subnetting is used, use this field to manually assign a subnet mask. A subnet mask is a 32-bit number that, when applied to an IP address, determines which bits specify the network and subnet, and which bits uniquely specify the node. For more information on subnet masks, see Appendix A. Default Gateway Identifies the IP address of a router or computer that is used to connect to other networks or subnetworks.
Table 4.4 TCP/IP Settings (3 of 3) Item Description TTL/SLP Specifies the IP multicast Time To Live (TTL) discovery setting for Service Location Protocol (SLP) packets. The default value is 4 hops (the number of routers from the local network). The range is 1-15. If set to -1, multicast capability is disabled. For print servers configured for Auto IP (link-local) addresses, this field will be ignored. TTL on outbound packets will always be set to 255 and limited to the link-local network.
IPX/SPX The IPX/SPX tab allows you to configure IPX/SPX (Internet Packet Exchange/Sequenced Packet Exchange) parameters on the HP Jetdirect print server for operation on a Novell NetWare or IPX/SPX-compatible network (such as a Microsoft network). See Table 4.5 for a description of items on this page. If you are using direct-mode printing over IPX/SPX on a Microsoft network, do not disable IPX/SPX.
Table 4.5 IPX/SPX Settings (2 of 2) Item Description SAP Interval Specifies the time interval (in seconds) that the HP Jetdirect print server waits to send Service Advertising Protocol (SAP) messages, which are broadcast to advertise its service capabilities on a Novell NetWare network. To disable SAP messages, use the value “0”. Print Server Name Specify a NetWare printer name for the HP Jetdirect print server (alphanumeric characters only).
AppleTalk The AppleTalk tab allows you to configure selected AppleTalk settings on the HP Jetdirect print server. See Table 4.6 for a description of items on this page. The AppleTalk parameters displayed include the AppleTalk printer types that are advertised on the network. Note The HP Jetdirect print server supports AppleTalk Phase 2 only. Table 4.6 AppleTalk Settings Item Description AppleTalk Enable checkbox Enable (check) or disable (clear) the AppleTalk protocol on the print server.
SNMP You can specify or change the SNMP (Simple Network Management Protocol) parameters provided. See Table 4.7. CAUTION If you use HP Web Jetadmin to manage your devices, you should use HP Web Jetadmin to seamlessly configure SNMP v3 and other security settings on the print server. Using the embedded Web server to create the SNMP v3 account will erase any existing SNMP v3 accounts. In addition, the SNMP v3 account information will need to be implemented on the SNMP management application.
Table 4.7 SNMP Settings (2 of 2) Item Description Disable SNMPv1/v2 This option disables the SNMP v1/v2c agents on the print server, which is recommended for secure environments. If SNMP v1/v2c is disabled, some port monitors or discovery utilities may not operate properly. Enable SNMPv3 (Full-featured HP Jetdirect print servers only) This option enables (check) or disables (clear) the SNMP v3 agent on the print server.
Misc. Settings The Miscellaneous Settings parameters allow you to set a variety of advanced protocols and features, as described below. See Table 4.8. Table 4.8 Miscellaneous Settings (1 of 5) Item Description SLP Config Enable or disable SLP (Service Location Protocol), used by selected client application software to automatically discover and identify the HP Jetdirect print server. Telnet Config Enable or disable access to HP Jetdirect configuration parameters using Telnet.
Table 4.8 Miscellaneous Settings (2 of 5) Item Description Link settings (For wired 10/100TX networks only) Set the network link speed(10 or 100 Mbps) and communication mode (full- or half-duplex) for HP Jetdirect 10/100TX print servers. The available settings are listed below. CAUTION: If you change the link setting, network communications with the print server and network device may be lost.
Table 4.8 Miscellaneous Settings (3 of 5) Item Description Scan Idle Timeout Specifies the number of seconds that an idle connection for scanning is allowed to remain open. The maximum is 3600, and the default is 300. If set to 0, the timeout is disabled and the connection will remain open until closed by the network system that is accessing the device. Locally Administered Address Specifies a locally administered address (LAA) that replaces the factory-assigned LAN Hardware (MAC) address.
Table 4.8 Miscellaneous Settings (4 of 5) Item Description Disable listening on these ports For security purposes, two fields allow you to disable services on the printer that use the network. In each field, you must specify the port numbers that are used for network communications with those services. Up to five ports may be specified in each field (for example, [5, 10, 40, 20, 50]). The valid range for port numbers is 1 through 65535.
Table 4.8 Miscellaneous Settings (5 of 5) Item Description mDNS Domain Name (Read-only parameter) Specifies the mDNS domain name assigned to the device, in the form .local. If a user-specified host name has not been assigned, the default host name NPIxxxxxx is used, where xxxxxx are the last 6 digits of the LAN hardware (MAC) address. mDNS Highest Priority Service Specifies the mDNS highest priority service to use for printing.
Firmware Upgrade For print servers that support firmware upgrades, this page allows you to upgrade the print server with new features. Note HP Jetdirect ew2400 print servers will have limited upgrade capabilities. A network cable must be used. A firmware upgrade through a wireless connection is not supported. The firmware upgrade file for the print server must be available on your system. To identify and retrieve the appropriate upgrade file, visit HP online support at: http://www.hp.
or after the print job. You can define up to eight named strings, and you can set up each queue so that any of these named strings precedes the print data (“prepend string name”) or follows the print data (“append string name”). LPD Queue Parameters for setting up LPD queues are described below. See Table 4.9. Table 4.9 LPD Queue Parameters (1 of 3) Item Description Queue Name Name of the user-defined queue. This name can be up to 32 characters long, and can consist of any displayable ASCII characters.
Table 4.9 LPD Queue Parameters (2 of 3) Item Description Queue Type Processing instruction for the queue. Choose from these four queue types: ● RAW -- No processing. The line printer daemon treats the data in a raw queue as a print job that has already been formatted in PCL, PostScript, or HP-GL/2, and sends it to the printer without modification. (Note that any user-defined prepend or append string will be added to the job in the appropriate position.) ● TEXT -- Carriage return added.
Table 4.9 LPD Queue Parameters (3 of 3) Item Description Value The content of the string. The String Name parameter names the string; the Value parameter defines its content. When a string name is specified for a prepend or append string (in the table at the top of the browser window), the line printer daemon sends the value of that string to the printer before or after the print data (as appropriate). Character values can be anywhere in the extended ASCII range of 0 to 255 (hex 00 to FF).
Example. If you had an LPD printer and wanted to reset it at the start of each print job, you could set up a user-defined print queue named “clear_printer” that issues a PCL reset command (Escape-E) at the beginning of each job. You could set this up as follows: First, set up the print queue: a. Name a string: Type "reset_string" into the String Name field in row 1. b. Define the string's value: Type "\1BE" (Escape-E) into the Value field in row 1. (Alternatively, you could type "\1B\45".) c.
USB Settings If the HP Jetdirect print server provides a USB connection to the network device (such as a USB printer), a link to USB configuration parameters will be displayed. See Table 4.10. Table 4.10 USB Settings USB Item Description USB Speed (Read-only parameter, for USB 2.0 print servers only). Specifies the autonegotiated communication speed over the USB connection between the print server and the device. Desired Communication Mode ● Full Speed: 12 Mbits/sec as specified in the USB v2.
Support Info Use this page to configure links for Support assistance. You can designate a Support person and phone number of an administrator for this device, as well as URL addresses for Web-based product and technical support. Refresh Rate The refresh rate is the time period (in seconds) that the diagnostic pages will be automatically updated. The value '0' disables the refresh rate.
Status The Status page displays the current security configuration settings of the print server. The settings that will be displayed depend on the features supported by the print server. Wizard Note If you use HP Web Jetadmin to manage your devices, you should not use this wizard. Instead, use HP Web Jetadmin to configure your network security settings to ensure they are properly set for your network. The Wizard page allows you to run the HP Jetdirect Security Configuration Wizard.
Table 4.11 Wizard Security Levels (1 of 2) Security Level Description Basic Security This option requires that you configure an administrator password for configuration management. The administrator password is shared with other management tools, such as Telnet and SNMP applications. However, some management tools, such as Telnet, use plain-text communications and are not secure. The Administrator Account page is used to enter the administrator password.
Table 4.11 Wizard Security Levels (2 of 2) Security Level Description Custom Security This option proceeds through all available security settings supported by your print server. For more information on specific parameters and selections, see the tabs on the Mgmt. Protocols and Authorization menu pages under SECURITY. The Administrator Account page is used to enter the administrator password. The Web Mgmt.
Authorization The Authorization page provides tabs that allow you to control access to the device, as well as to device configuration and management features. In addition, you may configure certificates for client and server authentication. Admin. Account Use this page to set an administrator password for controlled access to Jetdirect configuration and status information. The administrator password is shared by Jetdirect configuration tools, such as the embedded Web server, Telnet, and HP Web Jetadmin.
Printer Password Synchronization. Many EIO printers provide password-protected access to printer configuration and status settings. The password is set through security Web pages provided by the printer. For these printers, the administrator password for the printer and the Jetdirect EIO print server are synchronized so that the same password is used to access both printer and networking configuration pages.
By factory default, a self-signed Jetdirect certificate is preinstalled. This allows the embedded Web server to use HTTPS and appear as a secure site when accessed by a Web browser. Click View to view the contents of an installed Jetdirect certificate, or click Configure to update or install a new one. See Configuring Certificates. When installed, a Jetdirect certificate will be saved across a cold-reset, which is used to restore the print server to factory-default values. ● CA Certificate.
If you improperly exit Certificates configuration (for example, by failing to use the Cancel button), an Operation Failed screen may appear. If so, wait approximately two minutes before entering the wizard again. Note Table 4.12 Certificate Configuration Screens (1 of 4) Certificate Options Choose from the options listed. Update Pre-Installed Certificate. Use this option to update the preinstalled, self-signed certificate. When updated, the preinstalled certificate is overwritten.
Table 4.12 Certificate Configuration Screens (2 of 4) Install CA Certificate. (Full-featured print servers only) This option is provided when you click Configure for a CA certificate, which must be installed for selected authentication protocols. Using this option, you are prompted for information in the following screen: ● Install Certificate Import Certificate and Private Key. This option allows you to import a previously acquired and known certificate as the Jetdirect certificate.
Table 4.12 Certificate Configuration Screens (3 of 4) Certificate Information Use this page to enter information for requesting a certificate from a Certificate Authority. Common Name. (Required) For HP Jetdirect print servers, specify the fully qualified domain name or a valid IP address for the device. Examples: ● Domain Name: myprinter.mydepartment.mycompany.com ● IP address: 192.168.2.116 The Common Name will be used to uniquely identify the device.
Table 4.12 Certificate Configuration Screens (4 of 4) Import Certificate and Private Key Use this screen to import a Jetdirect certificate and private key. Import a Jetdirect certificate and private key. When imported, the existing certificate and private key will be overwritten. The file format must be PKCS#12 encoded (.pfx) and cannot exceed 4 KBytes. To import a certificate and private key, specify the name and path of the file that contains the certificate and private key.
Access Control Use this tab to display the Access Control List (ACL) on the HP Jetdirect print server. An access control list (or host access list) specifies individual host systems, or networks of host systems, that will be allowed to access the print server and the attached network device. Up to 10 entries can be included on the list. If the list is empty (no hosts are listed), any supported system can access the print server. CAUTION Use caution when using this feature.
Examples. See the table of sample entries below: IP Address Mask Description 192.0.0.0 255.0.0.0 Allow all hosts with network number 192. 192.1.0.0 255.1.0.0 Allow all hosts on network 192, subnet 1. 192.168.1.2 Allow the host with IP address 192.168.1.2. The mask 255.255.255.255 is assumed and is not required. To add an entry into the access control list, use the IP Address and Mask fields to specify a host, and click (check) the Save checkbox for that entry. Then click Apply.
Although not recommended, you may choose to accept both HTTPS and HTTP communications that are not secure by disabling (clearing) the Encrypt All Web Communication checkbox. To support the use of HTTPS communications, a Jetdirect certificate must be installed. A factory-default, self-signed certificate is preinstalled for initial use. Click the Configure button to update the preinstalled certificate, or to install a new one. For more information, see Configuring Certificates.
CAUTION If you use HP Web Jetadmin to manage your devices, you should use HP Web Jetadmin to seamlessly configure SNMP v3 and other security settings on the print server. Using the embedded Web server to create the SNMP v3 account will erase any existing SNMP v3 accounts. In addition, the SNMP v3 account information will need to be implemented on the SNMP management application.
Other Use this tab to enable or disable various protocols supported by the print server for printing, print services, and management. See Table 4.13. Table 4.13 Other Protocols (1 of 2) Item Description Enable Print Protocols Enable or disable network protocols supported by the print server: IPX/SPX, AppleTalk, DLC/LLC. For example, you should disable unused protocols to prevent printer access using those protocols. For network environments that use these protocols, see Chapter 1.
Table 4.13 Other Protocols (2 of 2) Item Description Enable Management Protocols Enable or disable Telnet access and the use of FTP to upgrade firmware on the print server. Telnet and FTP are not secure protocols and device passwords may be intercepted. Enable or disable RCFG, a remote IPX configuration protocol used by older management tools to configure Novell NetWare parameters. Disabling RCFG does not affect direct mode printing using IPX/SPX.
Table 4.14 802.1X Configuration Settings (1 of 2) Item Description Enable Protocols Enable (check) the supported protocols used for 802.1X authentication on your network. ● PEAP: (Protected Extensible Authentication Protocol). PEAP uses digital certificates for network server authentication and passwords for client authentication. PEAP requires an EAP User Name, EAP Password, and CA Certificate. Dynamic encryption keys are also used. User Name Specify an EAP/802.
Table 4.14 802.1X Configuration Settings (2 of 2) Item Description Authentication Behavior: Reauthenticate on Apply Enable (check) or disable (clear) this checkbox to control authentication when you click Apply on this page, assuming valid configuration entries have been made. Note: This parameter does not apply to security or other configuration wizards. Changes to parameters through a wizard will always cause the print server to reauthenticate.
Other Links Help The Help page in the Networking tab provides a quick summary of the HP Jetdirect embedded Web server features. In the Help page, a link to an HP support document containing updated information is provided (Internet access is required). Support The information displayed on the Support page depends on the values configured in the Support Info tab in the Other Settings menu.
5 Configuring for LPD Printing Introduction The HP Jetdirect print server contains an LPD (Line Printer Daemon) Server module to support LPD printing. This chapter describes how to configure the HP Jetdirect print server for use with various systems that support LPD printing.
About LPD Line Printer Daemon (LPD) refers to the protocol and programs associated with line-printer spooling services that may be installed on various TCP/IP systems. Some of the widely used systems in which the HP Jetdirect print server functionality supports LPD include: ● ● ● ● ● ● ● Berkeley-based (BSD) UNIX systems HP-UX Solaris IBM AIX Linux Windows NT/2000 Mac OS The UNIX configuration examples in this section show the syntax for BSD-based UNIX systems. The syntax for your system may vary.
Requirements for Configuring LPD Before you can use LPD printing, your printer must be properly connected to the network through the HP Jetdirect print server, and you must have print server status information. This information is listed on the HP Jetdirect printer configuration page. If you have not printed a configuration page from your printer,see your printer documentation for instructions. You must also have the following: ● An operating system that supports LPD printing.
Step 2. Setting Up Print Queues You must set up a print queue for each printer or printer personality (PCL or PostScript) you use on your system. Also, different queues are required for formatted and unformatted files. The queue names text and raw in the following examples (see rp tag) have special meanings. Table 5.
LPD on UNIX Systems Configuring Print Queues for BSD-based Systems Edit the /etc/printcap file to include the following entries: printer_name|short_printer_name:\ :lp=:\ :rm=node_name:\ :rp=remote_printer_name_argument:\ (this should be text, raw, binps, auto, or user-defined) :lf=/usr/spool/lpd/error_log_filename:\ :sd=/usr/spool/lpd/printer_name: where printer_name identifies the printer to the user, node_name identifies the printer on the network, and remote_printer_name_argument is the print queue desig
Example: Printcap Entries for PostScript, PCL, or HP-GL/2 Printers lj1_raw|raw1:\ :lp=:\ :rm=laserjet1:\ :rp=raw:\ :lf=/usr/spool/lpd/lj1_raw.log:\ :sd=/usr/spool/lpd/lj1_raw: If your printer does not support automatic switching between PostScript, PCL, and HP-GL/2 languages, use the printer's control panel (if the printer has one) to select the printer language or rely on the application to select the printer language via commands embedded in the print data.
Configuring Print Queues Using SAM (HP-UX systems) On HP-UX systems you can use the SAM utility to configure remote print queues for printing “text” (ASCII) files or “raw” (PCL, PostScript, or other printer language) files. Before you execute the SAM program, select an IP address for the HP Jetdirect print server and set up an entry for it in the /etc/hosts file on your system running HP-UX. 1. Start the SAM utility as a superuser. 2. Select Peripheral Devices from the Main menu. 3.
10. Click OK and select Exit from the List menu. 11. Select Exit Sam. Note By default, the lpsched is not running. Make sure you turn the scheduler on when you set up your print queues. Printing a Test File To verify that the printer and print server connections are correct, print a test file. 1. At the UNIX system prompt type: lpr -Pprinter_name file_name where printer_name is the designated printer and file_name refers to the file to be printed.
LPD on Windows NT/2000/Server 2003 Systems This section describes how to configure Windows NT/2000 networks to use the HP Jetdirect LPD (Line Printer Daemon) services. The process consists of two parts: ● ● Installing TCP/IP software (if not already installed). Configuring a network LPD printer. Installing TCP/IP Software This procedure lets you check whether you have TCP/IP installed on your Windows NT system, and to install the software if necessary.
If TCP/IP Protocol is listed in the Protocols tab, and Microsoft TCP/IP Printing is listed in the Services tab, you have already installed the necessary software. (Proceed to “Configuring a Network Printer for Windows NT 4.0 Systems.”) If not, go to step 2. 2. If you have not previously installed the software: ■ Windows 2000/Server 2003—In the Local Area Connection Properties window, click Install.
Configuring a Network Printer for Windows 2000/Server 2003 Systems Set up the default printer by performing the following steps. 1. Verify that the Print Services for Unix is installed (required for LPR port availability): a. On Windows 2000, click Start, Setup, and Control Panel. Double-click the Network and Dial-up Connections folder. On Server 2003: Click Start, All Programs, Accessories, Communications, and open the Network Connections folder. b.
c. Note Then click OK. The HP Jetdirect print server treats text files as unformatted text or ASCII files. Files that are raw are formatted files in PCL, PostScript, or HP-GL/2 printer languages. If the queue type is binps, the PostScript interpreter is instructed to interpret the print job as binary PostScript data. 7. Select the Manufacturer and Printer model. (If necessary, click Have Disk and follow the instructions to install the printer driver.) Click Next. 8.
Configuring a Network Printer for Windows NT 4.0 Systems At the Windows NT 4.0 system, set up the default printer by performing the following steps. 1. Click Start, select Settings, and click Printers. The Printers window opens. 2. Double-click Add Printer. 3. Select My Computer, then click Next. 4. Click Add Port. 5. Select LPR Port, and click New Port. 6. In the Name or address of server providing lpd box, type the IP address or DNS name of the HP Jetdirect print server.
Verifying the Configuration From within Windows NT, print a file from any application. If the file prints correctly, the configuration was successful. If the print job is not successful, try printing directly from DOS using the following syntax: lpr -S -P filename where ipaddress is the IP address of the print server, queuename is the name “raw” or “text” and filename is the file you wish to print. If the file prints correctly, the configuration was successful.
6. Select Other Network File and Print Services and click Next. (If you select Details before selecting Next, you will see “Print Services for UNIX (R)” as a component of Other Network File and Print Services.) The files being loaded will be shown. 7. Close the Network Connections window. LPR port is now an option in the Properties of a printer under Ports, Add Port. Configuring a Network LPD Printer Adding a New LPD Printer 1. Open the Printers folder (from the desktop, click Start, Printers and Faxes).
10. If desired, enter a location and other information for this printer. Click Next. 11. Click Yes to print a test page, then click Next. 12. Click Finish to close the wizard. Creating an LPR Port for an Installed Printer 1. Click Start, Printers and Faxes. 2. Right-click the Printer icon, and select Properties. 3. Select the Ports tab and Add Port. 4. Select LPR Port from the Printer Ports dialog box, and select New Port. 5.
Assigning an IP Address Before you can set up a printer for LPR printing, assign an IP address to the printer or print server. Use the HP LaserJet Utility to configure the printer IP address as follows: 1. Double-click HP LaserJet Utility in the HP LaserJet folder. 2. Click the Settings button. 3. Select TCP/IP from the scrolling list and then click Edit. 4. Select the desired option.
10. Enter a name and location for the desktop printer icon and click OK. The default name is the printer's IP address, and the default location is on the desktop. 11. Exit the program. For the latest information on using the HP Jetdirect LPD services from Mac OS systems, search for “LPR printing” at Apple Computer's Tech Info Library Web site at http://til.info.apple.com.
6 FTP Printing Introduction FTP (File Transfer Protocol) is a basic TCP/IP connectivity utility to transfer data between systems. FTP printing is a way to use FTP to send print files from a client system to an HP Jetdirect-connected printer. In an FTP printing session, the client connects and sends a print file to the HP Jetdirect FTP server which in turn passes the print file to the printer.
Print Files The HP Jetdirect FTP server transfers print files to the printer but does not interpret them. For proper printing, print files must be in a language recognized by the printer (such as PostScript, PCL, or unformatted text). For formatted print jobs, you must first print to a file from your application using the driver for the selected printer, then transfer the print file to the printer through an FTP session. For formatted print files, use binary (image) type transfers.
Control Connection Using standard FTP, a control connection is opened by the client to the FTP server on the HP Jetdirect print server. FTP control connections are used to exchange commands between the client and the FTP server. The HP Jetdirect print server supports up to four control connections (or FTP sessions) simultaneously. If the number of allowed connections is exceeded, a message indicating that service is not available will be displayed. FTP control connections use TCP port 21.
FTP Login To start an FTP session, enter the following command from a MS-DOS or UNIX command prompt: ftp where is the valid IP address or node name configured for the HP Jetdirect print server. See Figure 6.1 Figure 6.1 FTP Login Example If the connection is successful, a Ready message will be displayed. After a successful connection, the user is prompted for a login name and password. The default is the client’s login name. The Jetdirect FTP server will allow any user name.
Ending the FTP Session To end an FTP session, type quit or bye. Prior to ending an FTP session, a Ctrl C command is recommended to ensure the data connection is closed. Note Commands Table 6.1 summarizes commands available to the user during an FTP printing session. Table 6.1 User Commands for HP Jetdirect FTP Server (1 of 2) Command Description user specifies a user. Any user will be accepted and can print to the selected port.
Table 6.1 User Commands for HP Jetdirect FTP Server (2 of 2) Command Description Ctrl C Press the Ctrl and C keyboard keys simultaneously to abort the FTP service command and any transfer of data. The data connection is closed. rhelp remotehelp This command depends on your client system (use rhelp on UNIX, or remotehelp on Windows NT/2000/Server 2003) and displays a list of FTP system commands supported by the print server. (Note: The commands displayed are not user commands.
Example of an FTP Session This is an example of a typical FTP printing session: C:\> ftp 192.168.45.39 Connected to 192.168.45.39. 220 JD FTP Server Ready User <192.168.45.39:>: susan_g 001 Username Ok, send identity as password Password: 230- Hewlett-Packard FTP Print Server Version 2.
7 Security Features Introduction Security features are provided that can help to minimize unauthorized access to network configuration parameters and other data stored on HP Jetdirect print servers. The features may differ depending on the version of firmware resident on the print server. CAUTION Although these features can help to minimize unauthorized access to stored data and configuration parameters on HP Jetdirect print servers, the prevention of unauthorized access cannot be guaranteed.
Table 7.1 Summary of HP Jetdirect Security Features (1 of 3) Secure Embedded Web Server Management ● A preinstalled, self-signed digital certificate provides HTTPS (secure HTTP) access to the embedded Web server from your Web browser. HTTPS (secure HTTP) provides secure, encrypted communications with your browser. ● Digital certificates issued by a trusted third party can be installed on the print server, allowing it to be configured as a trusted site.
Table 7.1 Summary of HP Jetdirect Security Features (2 of 3) IP Access Control List ● Specifies up to 10 host systems, or networks of host systems, that are allowed access to the HP Jetdirect print server and the attached network device. ● Access is generally limited to host systems specified in the list. ● By factory default, host systems that use HTTP (for example, using the embedded Web server or IPP) are not checked against entries in the Access List and are allowed access.
Table 7.1 Summary of HP Jetdirect Security Features (3 of 3) SNMP v3 (For full-featured print servers only) ● An SNMP v3 agent on the HP Jetdirect print server provides secure, encrypted communications with an SNMP v3 management application, such as HP Web Jetadmin. ● The print server supports creation of an SNMP v3 account when it is enabled through the embedded Web server. The account information can be integrated on SNMP v3 management applications.
Using Security Features Access to HP Jetdirect configuration parameters can be controlled through combined use of the available security features. Table 7.2 provides examples of various settings and the associated level of access control. Table 7.2 Settings for Access Control (1 of 2) Settings ● Accessible through HTTP (embedded Web server), SNMP v1/v2c applications, or Telnet Level of Access Control Low Best suited for trusted environments.
Table 7.2 Settings for Access Control (2 of 2) Settings Level of Access Control ● Unused protocols disabled High ● HTTPS access enabled using certificates issued by trusted sources High security for non-trusted, professionally managed environments. ● Full-featured Jetdirect print servers configured for EAP/802.
8 Troubleshooting the HP Jetdirect Print Server Introduction This chapter describes how to diagnose and correct problems associated with the HP Jetdirect print server.
Resetting to Factory Defaults Parameters on the HP Jetdirect print server (for example, the IP address) can be reset to factory default values using the following procedures: CAUTION For HP Jetdirect wireless print servers, resetting to factory default settings may cause the print server to lose its wireless connection to your network. Reconfiguration of wireless network settings and reinstallation of the print server may be required. A Jetdirect X.
Note ● When you attempt to reset to factory default values, print a Jetdirect configuration page to confirm that factory-reset values have been assigned. HP Jetdirect External Print Servers Reset the HP Jetdirect external print server by holding down the Test button on the print server while connecting the power cord. After a cold reset, your network systems may lose their connection to the printer.
General Troubleshooting Troubleshooting Chart - Assessing the Problem Figure 8.
Procedure 1: Verifying that the Printer is On and Online Check the following items to make sure the printer is ready to print. 1. Is the printer plugged in and turned on? Make sure the printer is plugged in and turned on. If the problem persists, you may have a defective power cable, power source, or printer. 2. Is the printer online? The online Ready light should be lit.
Procedure 2: Printing an HP Jetdirect Configuration Page The HP Jetdirect configuration page is an important troubleshooting tool. The information on this page reveals the status of your network and the HP Jetdirect print server. The ability to print a configuration page provides an indication that the printer is operating correctly. See Chapter 9 for information on the HP Jetdirect configuration page.
Procedure 3: Resolving Printer Display Error Messages Check the following information to resolve network-related error messages that appear on the printer control panel display. This information assumes you have already printed a configuration page. 1. For LaserJet printers or MFPs, does the control panel display a Service Error message, such as 49.XXXX, 79.XXXX or 8X.XXXX error? ■ ■ ■ ■ ■ ■ ■ Refer to your printer manuals to interpret the error message.
3. Does a 40 ERROR appear on the printer’s control panel display? The HP Jetdirect print server detected a break in the data communications. When this error occurs, the printer goes offline. A break in communications may result from the physical network connection being disrupted or the server going down.
Procedure 4: Resolving Printer Communication Problems with the Network Check the following items to verify that the printer is communicating with the network. This information assumes you have already printed a Jetdirect configuration page. 1. Are there any physical connection problems between the workstation or file server and the HP Jetdirect print server? Verify network cabling, connections, and router configurations. Verify that network cable lengths meet network specifications.
5. Have any software applications been added to the network? Make sure they are compatible and that they are installed correctly with the correct printer drivers. 6. Are other users able to print? The problem may be workstation-specific. Check the workstation network drivers, printer drivers, and redirection (capture in Novell NetWare). 7. If other users are able to print, are they using the same network operating system? Check your system for proper network operating system setup. 8.
11. If you are on a TCP/IP network, can you use Telnet to print directly to the printer? Use the following Telnet command: telnet where is the IP address assigned to the HP Jetdirect print server and is 9100, the default printing port of the print server. In the Telnet session, type in data and press Enter. The data should print to the printer (a manual form feed may be required). 12.
Troubleshooting Wireless Print Servers Unable to Communicate During Initial Setup If you are using wireless communications to set up the print server, verify the following: ● Your wireless computer is configured to match the default wireless network settings on the HP Jetdirect print server: ■ ■ ■ Note Communication Mode: Ad Hoc Network Name (SSID): hpsetup Encryption (WEP): The Network Name (SSID) is case-sensitive. Be sure to specify “hpsetup” using lowercase characters.
Unable to Communicate After Initial Setup If you have successfully configured the HP Jetdirect wireless print server with a network connection to your network, but your network computers are unable to communicate with the printer (including a “ping” command), try the following: ● Print a Jetdirect configuration page and verify all configuration settings for your network.
Improving Reception and Performance Wireless LAN radio signals can penetrate many indoor structures and can reflect around obstacles. However, wireless communication range and performance depends on a variety of factors, including the number of users, the quality and physical placement of the wireless hardware, and the sources of radio signal interference (for example, microwave ovens and cordless telephones use similar frequencies that may interfere with wireless LAN signals).
● Reduce or remove sources of interference. Metallic objects can absorb or attenuate radio signals, and devices such as microwave ovens and cordless phones operate using similar radio frequencies. ● Reduce the distance between the printer and the Access Point or wireless PC. This can be accomplished by: ■ ■ ■ ● moving the printer moving the Access Point or wireless PC adding an additional Access Point (Infrastructure mode only) Elevate the Access Point’s antenna.
Troubleshooting an LPD UNIX Configuration Note For HP Jetdirect wireless print servers, this section assumes that a wireless connection to your network has been established. The troubleshooting steps below describe how to troubleshoot printing problems you may have with the HP Jetdirect print server. 1. Print a Jetdirect configuration page. 2. Verify that the IP configuration values are correct. If they are not, reconfigure the HP Jetdirect print server. 3.
7. If the test file prints but is formatted incorrectly, do the following: ■ Check :rp tag in printcap file. Example 1 (suggested name for an ASCII or text printer): text | lj1_text:\ :lp=:\ :rm=laserjet1:\ :rp=text:\ :lf=/usr/spool/lpd/ERRORLOG:\ :sd=/usr/spool/lpd/lj1_text: Example 2 (suggested name for PostScript, PCL, or HP-GL/2 printers): raw | lj1_raw:\ :lp=:\ :rm=laserjet:\ :rp=raw:\ :lf=/usr/spool/lpd/ERRORLOG:\ :sd=/usr/spool/lpd/lj1_raw: 8.
9 HP Jetdirect Configuration Page Introduction The HP Jetdirect configuration page is an important tool for managing or troubleshooting HP Jetdirect print servers. This page provides identification information (such as the HP Jetdirect model, firmware version, and LAN hardware address), as well as status and configuration parameters of supported network protocols. Network statistics gathered by the print server are also provided.
Configuration Page Format A typical Jetdirect configuration page is illustrated in Figure 9.1. The configuration page information provided will vary depending on the print server. Figure 9.
The Jetdirect configuration page is divided into sections, as identified in the following table. For each section, the detailed parameter descriptions and settings, including error messages, are provided in the remainder of this chapter. Section Name Description HP Jetdirect Configuration or General Information Identifies the HP Jetdirect print server and provides general status. For information on items in this section, see Table 9.1. (For error messages, see Table 9.11.
Configuration Page Messages HP Jetdirect Configuration/General Information Information in this section provides general HP Jetdirect print server configuration as described in Table 9.1. For error messages, see Table 9.11. Table 9.1 HP Jetdirect Configuration (1 of 2) Message Description STATUS: Current state of the HP Jetdirect print server. I/O CARD READY, or READY: The HP Jetdirect print server has successfully connected to the network and is awaiting data.
Table 9.1 HP Jetdirect Configuration (2 of 2) Message Description PORT SELECT: (Ethernet only) Specifies the port on the HP Jetdirect print server that has been detected for use: NONE: The print server is not connected to the network. RJ-45: The RJ-45 network port is connected. LAA The Locally Administered Address (LAA) identifies the user-specified LAN hardware address of a print server, which may be required by some network administrators.
USB Printer Settings This section applies to HP Jetdirect external print servers with USB printer connections only. USB information on the HP Jetdirect configuration page is described in Table 9.2. For non-HP devices, some information may not be available. Table 9.2 USB Settings Message Description Device Name Name of the attached USB printing device, supplied by the manufacturer. Manufacturer Manufacturer of the attached printing device.
802.11 Wireless Settings Wireless status, configuration parameters and error messages are listed in Table 9.3. Table 9.3 802.11 Wireless Settings (1 of 3) Message Description Status Current 802.11 wireless configuration status. Ready: A wireless connection to the network has been established. ● Infrastructure Mode: Associated with an Access Point and authenticated on the network.
Table 9.3 802.11 Wireless Settings (2 of 3) Message Communication Mode Description ● AUTHENTICATION IN PROGRESS: Link-level authentication is in progress. In Infrastructure mode, server-based authentication may also be in progress. ● AUTHENTICATION FAILED. The Jetdirect print server could not access the network because of an authentication error. The error depends on the authentication method used. Verify the authentication method using the “Authentication Type” field.
Table 9.3 802.11 Wireless Settings (3 of 3) Message Description Channel Specifies the radio frequency channel that the print server sensed and configured for communication on the network. Because it was automatically sensed from the network, this channel may differ from the user-configured channel (which is only used for broadcasts if the specified network/SSID is not found). Channel number values 1 through14 may be displayed. The allowed channels are country/region-dependent.
Security Settings Information in this section of the Jetdirect configuration page is described in Table 9.4. Table 9.4 Security Settings (1 of 3) Message Description 802.1X Identifies whether the print server has been configured with EAP/802.1X client authentication settings. Specified: 802.1X authentication has been configured. Not Specified: 802.1X authentication has not been configured. Admin Password: Specifies whether an IP Administrator password has been configured on the print server.
Table 9.4 Security Settings (2 of 3) Message Description SNMP Versions: Specifies the SNMP versions enabled on the print server. Disabled: All SNMP versions are disabled on the print server. No SNMP access is allowed. 1;2: SNMP v.1 and SNMP v.2c are supported, and SNMP v.3 is disabled, or not supported. 1;2;3-na/np: SNMP v.1, v.2c, and v.3 are enabled. v.3 is enabled with the minimum security of no authentication (“na”) and no privacy (“np”). 1;2;3-a/np: SNMP v.1, v.2c, and v.3 are enabled. v.
Table 9.4 Security Settings (3 of 3) Message Description Access List: Identifies whether a host access control list is configured on the HP Jetdirect print server. A host access control list specifies the IP address of individual systems, or IP network of systems, that are allowed access to the print server and device. Specified: A host access list is configured on the HP Jetdirect print server. Not Specified: A host access list is not configured on the print server. All systems are allowed access.
Network Statistics Information in this section of the Jetdirect configuration page is described in Table 9.5. Table 9.5 Network Statistics Message Description TOTAL PACKETS RECEIVED: Total number of frames (packets) received by the HP Jetdirect print server without error. This includes broadcast, multicast packets, and packets specifically addressed to the print server. This number does not include packets specifically addressed to other nodes.
TCP/IP Protocol Information Information in this section of the Jetdirect configuration page is described in Table 9.6. For error messages, see Table 9.11. Table 9.6 TCP/IP Configuration Information (1 of 4) Message STATUS: Description Current TCP status. READY: Indicates the HP Jetdirect print server is awaiting data over TCP/IP. DISABLED: Indicates that TCP/IP was manually disabled.
Table 9.6 TCP/IP Configuration Information (2 of 4) Message Description DEFAULT GATEWAY: The IP address of the gateway used when sending packets off the local network. Only one default gateway may be configured. During initialization, a temporary value 0.0.0.0 is displayed. If not provided, the IP address of the Jetdirect print server is used. NOT SPECIFIED: Indicates that a default gateway is not configured.
Table 9.6 TCP/IP Configuration Information (3 of 4) Message Description TFTP SERVER: The IP address of the system where the TFTP configuration file is located. During initialization, the temporary address 0.0.0.0 is displayed. NOT SPECIFIED: Indicates that a TFTP server has not been not been set. CONFIG FILE: The name of the HP Jetdirect configuration file. The file pathname may be truncated to fit on two lines. NOT SPECIFIED: Indicates that a file was not specified in the BOOTP reply from the host.
Table 9.6 TCP/IP Configuration Information (4 of 4) Message Description WEB JETADMIN URL: If the HP Jetdirect print server is found on the network by HP Web Jetadmin, the URL of the host system used for HP Web Jetadmin services is displayed. The URL is limited to two lines and may be truncated. NOT SPECIFIED: Indicates that the URL of the Web Jetadmin host system could not be identified or is not configured.
IPX/SPX Protocol Information Information in this section of the Jetdirect configuration page is described in Table 9.7. For error messages, see Table 9.11. Table 9.7 IPX/SPX Configuration Information (1 of 2) Message STATUS: Description Indicates the current IPX/SPX protocol status. READY: Indicates the HP Jetdirect print server is awaiting data over IPX/SPX. DISABLED: Indicates that IPX/SPX was manually disabled. INITIALIZING: Indicates that the print server is registering the node address or name.
Table 9.7 IPX/SPX Configuration Information (2 of 2) Message Description NETWORK The first column (Network) indicates the network number associated with a protocol frame type used for communication between a server and the HP Jetdirect print server. XXXXXX XXXXXX XXXXXX XXXXXX FRAME TYPE XXXXX XXXXX XXXXX XXXXX UNKNOWN: Indicates that the HP Jetdirect print server is still trying to determine which network number to use.
Novell NetWare Parameters Information in this section of the Jetdirect configuration page is described in Table 9.8. For error messages, see Table 9.11. Table 9.8 Novell NetWare Configuration Information (1 of 2) Message Description STATUS: Indicates the current Novell NetWare configuration status. READY: Indicates the HP Jetdirect print server is awaiting data. DISABLED: Indicates that IPX/SPX was manually disabled. INITIALIZING: Indicates that the print server is registering the node address or name.
Table 9.8 Novell NetWare Configuration Information (2 of 2) Message Description ATTACHED SERVER: The Attached Server field identifies the Jetdirect discovery method [NSQ] (Nearest Service Query) or [GSQ] (General Service Query) and the name of the proxy file server used to locate the configured bindery servers. NOT SPECIFIED or blank: A NetWare server has not been configured.
AppleTalk Protocol Information Information in this section of the Jetdirect configuration page (Ethernet Only) is described in Table 9.9. For error messages, see Table 9.11. Table 9.9 AppleTalk Configuration Information Message STATUS: Description Indicates the current AppleTalk configuration status. READY: Indicates the HP Jetdirect print server is awaiting data. DISABLED: Indicates that AppleTalk was manually disabled.
DLC/LLC Protocol Information Information in this section of the Jetdirect configuration page is described in Table 9.10. Table 9.10 DLC/LLC Configuration Information Message Description STATUS: Indicates the current DLC/LLC protocol status. READY: Indicates the HP Jetdirect print server is awaiting data. DISABLED: Indicates that DLC/LLC was manually disabled. INITIALIZING: Indicates that the print server is registering the node address or name. An additional status message may also be displayed.
Error Messages Error codes and messages that may appear in the Status sections of the Jetdirect configuration page are described in Table 9.11. Table 9.11 Error Messages (1 of 11) Error Code and Message Description 02 LAN ERROR INTERNAL LOOPBACK During self-test, the HP Jetdirect print server detected an internal loopback test error. The print server may be faulty. If the error persists, replace the HP Jetdirect print server.
Table 9.11 Error Messages (2 of 11) Error Code and Message Description 09 SCANNING FOR SSID (802.11 Wireless) The print server is scanning on all channels for devices on the specified SSID (network name). Check your specified SSID, or check status of the Access Point (Infrastructure mode) or other wireless devices. The print server will continue to scan for the specified SSID. 0A LAN ERROR NO SQE (Wired Ethernet) Check the network connections.
Table 9.11 Error Messages (3 of 11) Error Code and Message Description 14 DISCONNECTED The Novell NetWare protocol is disconnected. Check the server and the print server. 15 CONFIGURATION ERROR (Ethernet) The configuration information for the NetWare functions is not stored correctly on the HP Jetdirect print server. Use the installation software, embedded Web server, or other tools to reconfigure the print server. If this error persists, there may be a problem with the HP Jetdirect print server.
Table 9.11 Error Messages (4 of 11) Error Code and Message Description 1B PRINTER NUMBER IN USE The NetWare printer number assigned to the printer is already in use by another printer. Assign an unused printer number. This may also occur when a printer is powered off/on, in which case the error goes away after the print server times out and detects the lost connection. 1C PRINT SERVER NOT DEFINED The file server does not have a print server object that corresponds to the specified NetWare node name.
Table 9.11 Error Messages (5 of 11) Error Code and Message Description 21 UNABLE TO SET PASSWORD A failure was detected when the HP Jetdirect print server tried to set the password for the print server object. (Whenever the HP Jetdirect print server is able to log in without a password, it sets the password automatically.) This indicates a networking or security problem. Create a new print server object.
Table 9.11 Error Messages (6 of 11) Error Code and Message Description 27 UNEXPECTED PSERVER DATA RCVD The print server sent some data when the HP Jetdirect print server had not given its permission to do so. This indicates a possible print server problem, possibly a software problem. 28 OUT OF BUFFERS The HP Jetdirect print server was unable to allocate a buffer from its internal memory.
Table 9.11 Error Messages (7 of 11) Error Code and Message Description 34 NDS ERR: UNRESOLVD PRNTR OBJ The printer object cannot be located in the NDS directory. 35 NDS ERR: INVALID SRVR VERS The current version of the NetWare file server is not supported. 36 NDS ERR: NO PRINTER OBJECTS No printer objects are assigned to the print server object configured to this HP Jetdirect print server. 37 NDS ERR: MAX PRINT OBJECTS Too many printer objects are assigned to the print server object.
Table 9.11 Error Messages (8 of 11) Error Code and Message Description 42 INVALID IP ADDRESS The IP address specified for the HP Jetdirect print server (through BOOTP) is an invalid IP address for specifying a single node. Check your Bootptab file for proper entries. 43 INVALID SUBNET MASK The IP subnet mask specified for the HP Jetdirect print server (through BOOTP) is an invalid subnet mask. Check your Bootptab file for proper entries.
Table 9.11 Error Messages (9 of 11) Error Code and Message Description 50 TFTP LOCAL ERROR The TFTP transfer of the configuration file from the host to the HP Jetdirect print server failed with the local print server encountering some form of inactivity timeout, or excessive retransmissions situation. 51 TFTP RETRIES EXCEEDED The overall retrying of the TFTP transfer of the configuration file from the host to the HP Jetdirect print server has exceeded a retry limit.
Table 9.11 Error Messages (10 of 11) Error Code and Message Description 5C DHCP BAD REPLY A bad reply was received from the DHCP server. Check your DHCP server settings for this print server. 5D DHCP LEASE DURATION TOO SHORT The DHCP lease times for this print server’s TCP/IP configuration settings are too short. Reconfigure the DHCP lease times on the DHCP server.
Table 9.11 Error Messages (11 of 11) Error Code and Message Description 86 FOR MULTILANGUAGES UPGRADE AGAIN When upgrading a supported print server that contains a firmware version prior to X.24.00, it will be necessary to perform the firmware upgrade again if you want the print server to support management tools (for example, the embedded Web server) using non-English languages. F1 TRYING TO CONNECT TO SERVER The HP Jetdirect print server is trying to connect to the NetWare server(s).
A TCP/IP Overview Introduction This appendix is intended to provide information to help you gain a basic understanding of TCP/IP. Similar to a common language that people use to communicate with each other, TCP/IP (Transmission Control Protocol/Internet Protocol) is a suite of protocols designed to define the way computers and other devices communicate with each other over a network. TCP/IP is rapidly becoming the most used set of protocols.
Transmission Control Protocol (TCP) TCP handles breaking the data into packets and recombining the packets on the receiving end by providing a connection-oriented, reliable, and guaranteed delivery service to another node on the network. When data packets are received at their destination, TCP calculates a checksum for each packet to verify the data is not corrupt. If the data in the packet has been corrupted during transmission, TCP discards the packet and requests that the packet be resent.
IP Address: (Network Portion) Network addresses are managed by an organization in Norfolk, Virginia recognized as InterNIC. InterNIC has been contracted by the National Science Foundation to manage the Internet addresses and domains. Network addresses are distributed to organizations that are in turn responsible for making sure all attached devices or hosts on the network are properly numbered.
IP Address Structure and Class An IP address is comprised of 32 bits of information and divided into 4 sections containing 1 byte each section or 4 bytes total: xxx.xxx.xxx.xxx For efficiency in routing, networks were broken down into three classes, so routing can begin simply by identifying the leading byte of information in the IP address. The three IP addresses that InterNIC assigns are class A, B, and C. The network class determines what each of the four IP address sections identify as shown in Table A.
Configuring IP Parameters TCP/IP configuration parameters (such as IP address, subnet mask, default gateway) can be configured on the HP Jetdirect print server in a variety of ways. These values can be configured manually (for example, through Telnet, the embedded Web server, the arp and ping commands, and HP management software), or they can be automatically downloaded using DHCP or BOOTP each time the print server is turned on. For configuration methods, see Chapter 3.
Subnets When an IP network address for a particular network class is assigned to an organization, no provision is made for more than one network being present at that location. Local network administrators use subnets to partition a network into several different subnetworks. Splitting a network into subnets can result in better performance and improved use of limited network address space. Subnet Mask The subnet mask is a mechanism used to divide a single IP network into several different subnetworks.
Gateways Gateways (routers) are used to connect networks together. Gateways are devices that act as translators between systems that do not use the same communication protocols, data formatting, structures, languages, or architectures. Gateways repackage the data packets and change the syntax to match that of the destination system. When networks are divided into subnets, gateways are required to connect one subnet to another.
The syslog server may not receive all syslog events from the HP Jetdirect print server: ● ● ● UDP does not guarantee delivery of messages. The HP Jetdirect print server attempts to eliminate duplicate messages (to minimize unnecessary network traffic). The volume of messages sent by the HP Jetdirect print server is configurable. Methods to configure HP Jetdirect syslog parameters include BOOTP, DHCP, Telnet, the embedded Web server, and management software.
Typical logfile entries of syslog messages are illustrated below: Oct 22 08:10:33 jd08 printer: error cleared Oct 22 15:06:07 jd04 printer: powered up Oct 22 15:07:56 jd04 printer: offline or intervention needed Oct 22 15:08:58 jd04 printer: error cleared Oct 24 17:52:27 jd37 printer: powered up Oct 24 18:28:13 jd37 printer: printer is disconnected Oct 24 18:37:46 jd07 printer: error cleared Oct 24 18:38:42 jd37 printer: powered up Oct 25 07:50:16 jd04 printer: toner/ink low NWW TCP/IP Overview 244
B The HP Jetdirect EIO Control Panel Menu Introduction When supported by the printer, HP Jetdirect EIO internal print servers contain a configuration menu that can be accessed from the printer’s control panel. The keystrokes to access this menu from the printer control panel depend on the printer. Refer to the printer manuals for more information.
Classic Control Panel Classic control panels can typically display two lines of 16 characters each. As described in Table B.1, the HP Jetdirect control panel menu allows you to enable or disable network protocols, and configure selected network parameters. On the control panel display, an asterisk (*) is used to identify the selected value. Table B.1 HP Jetdirect Classic Control Panel Menu (1 of 3) Menu Item Description CFG NETWORK= Selects whether or not you want to access the Jetdirect menu.
Table B.1 HP Jetdirect Classic Control Panel Menu (2 of 3) Menu Item Description CFG TCP/IP= Selects whether you want to access the TCP/IP menu and set TCP/IP protocol parameters. NO (default): Bypass the TCP/IP menu items. YES: Access the TCP/IP menu items. ● BOOTP=YES* enables configuration by a BootP Server. ● DHCP=YES* enables configuration by a DHCP Server.
Table B.1 HP Jetdirect Classic Control Panel Menu (3 of 3) Menu Item Description CFG LINK= Selects whether you want to manually configure the HP Jetdirect print server’s network link. NO (default): Bypass the link configuration menu items. YES: Access the link configuration menu items. The link speed and communication mode must match the network.
Graphical Control Panel Graphical control panels typically display 18 characters on a line, and as many as four lines at a time. In addition, scrolling may be supported to allow display of additional lines. MENUS + XXXXXXXXXX + XXXXXXXXXXXX + XXXXXXXX ? On graphical control panels, a numeric keypad and navigation buttons are used to access HP Jetdirect menu items. For a description of menu items and options, see Table B.2. Table B.
Table B.2 Menu Item HP Jetdirect Graphical Control Panel Menu (2 of 4) Options Description of settings DHCP RELEASE This menu appears if CONFIG METHOD was set to DHCP and a DHCP lease for the print server exists. DHCP RENEW MANUAL SETTINGS DEFAULT IP ENWW ● NO (default): The current DHCP lease is saved. ● YES: The current DHCP lease along with the leased IP address are released. This menu appears if CONFIG METHOD was set to DHCP and a DHCP lease for the print server exists.
Table B.2 Menu Item HP Jetdirect Graphical Control Panel Menu (3 of 4) Options Description of settings PRIMARY DNS Specify the IP address (n.n.n.n) of a Primary DNS Server. SECONDARY DNS Specify the IP address (n.n.n.n) of a Secondary Domain Name System (DNS) Server. PROXY SERVER Specifies the proxy server to be used by embedded applications in your printer/MFP. A proxy server is typically used by network clients for Internet access.
Table B.2 Menu Item SECURE WEB HP Jetdirect Graphical Control Panel Menu (4 of 4) Options Description of settings For configuration management, specify whether the embedded Web server will accept communications using HTTPS (Secure HTTP) only, or both HTTP and HTTPS. HTTPS REQUIRED: For secure, encrypted communications, only HTTPS access is accepted. The print server will appear as a secure site. HTTPS OPTIONAL: Access using either HTTP or HTTPS is permitted.
C OpenSSL Statements OpenSSL License Copyright © 1998-2004 The OpenSSL Project. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2.
Original SSLeay License Copyright © 1995-1998 Eric Young (eay@cryptsoft.com). All rights reserved. This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscape’s SSL. This library is free for commercial and non-commercial use as long as the following conditions are adhered to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code.
Index A Access List configuration page entry 213 embedded Web server 145 security features 181 Telnet configuration 86 TFTP configuration file 53 Ad Hoc Mode embedded Web server 112 Telnet 80 Administrator Password 211 embedded Web server 108, 138 Security features 180 Telnet configuration 79 TFTP configuration file 50 Apple Chooser 32, 194 AppleTalk Control panel configuration 246, 251 installing software 28 Name 30, 223 Network number 223 Node number 223 software configuration 29 STATUS 223 Telnet configu
Index Communication Mode embedded Web server 112 Telnet 80 Community name configuration page 212 embedded Web server 121 security features 181 Telnet 90 TFTP configuration 57 CONFIG BY 216 CONFIG FILE 217 configuration HP Web Jetadmin 22 LPD printing 154 software solutions 15 TCP/IP networks 35 Telnet commands 79 TFTP parameters 50 wireless 110 CONFIGURATION ERROR 227 configuration page embedded web server 152 printing 190 configuration page messages 802.
Index embedded Web server HP Web Jetadmin 103 HTTPS security 146, 180 LPD setup 128 NetWare objects 106 TFTP configuration file 55 upgrading firmware 128 using 101 viewing 104 web browsers 103 Encryption embedded Web server 114 SNMP v3 147 supported ciphers 147 ERR NEGOTIATING BUFFER SIZE 228 error messages 225 802.
Index HP Web Jetadmin 20 installing 21 removing 22 with embedded Web server 103 HTTPS configuration page 213 embedded Web server 105, 146 redirection from control panel 248 redirection from Telnet 80 redirection from TFTP 50 I I/O Card, STATUS message 205 idle timeout current setting 217 embedded Web server 116 printer control panel 99 Telnet 88 TFTP configuration file 55 IEEE 802.
Index link configuration classic control panel 248 embedded Web server 124 graphical control panel 252 Telnet 95 TFTP 59 locally administered address (LAA) 93, 108, 125, 206 LPD (Line Printer Daemon), See LPD printing LPD printing Mac OS 169 setup overview 156 TFTP configuration 52 UNIX 158 troubleshooting 200 Windows NT/2000 162 LPD Queues embedded Web server 128 Telnet 85 user defined 128, 157 M MAC address, See hardware address Manufacturing ID 206 messages 802.
Index network AppleTalk (Mac OS) 28 configuration page 202 Error messages 225 HP software solutions 15 security parameters 211 statistical parameters 214 supported protocols 9 TCP/IP overview 236 NETWORK FRAME TYPE RCVD 220 Network Name (SSID) embedded Web server 112 Telnet configuration 80 NIS (Network Information Service) 41 NO QUEUE ASSIGNED 227 NODE NAME 221 NOT CONFIGURED 227 Novell NetWare Configuration page 221 embedded web server 106 Error messages 225 STATUS 221 NOVRAM ERROR 231 O Open System auth
Index Q queue names LPD printing 85, 129, 157 Queue poll interval 222 Telnet 92 TFTP 58 R RARP Server, identifying 216 RARP, using 70 RCFG (NetWare) 137, 150 refresh rate embedded Web server 134 Telnet web-refresh 56, 88 renaming the printer, AppleTalk networks 30, 120 requirements embedded web server 103 Internet Printer Connection software 24 LPD configuration 156 reset security classic control panel 248 embedded Web server 135 graphical control panel 252 Telnet 80 TFTP 50 resetting to factory defaults
Index subnet mask 215 bootptab file parameter 44 overview 241 printer control panel 99 TFTP host access list 53 Windows configuration 67 subnets 241 supported network protocols 8 syslog parameters 243 embedded Web server 116 Telnet configuration 86 TFTP configuration 53 syslog server Bootptab file parameter 44 identifying 217 printer control panel 99 T TCP/IP 34 configuration methods 34 configuration page 215 Control panel configuration 246, 249 embedded Web server 115 LPD setup 156 overview 236 STATUS mes
Index V Validity Period certificates 142 W Web Jetadmin URL See also, HP Web Jetadmin configuration page entry 218 embedded Web server link 153 WEP embedded Web server 114 Telnet configuration 81 WINS server 217 DHCP and 62 Wired Equivalent Privacy, See WEP wireless connection setup embedded Web server 110 Telnet 80 wireless print servers configuration page messages 208 default IP configuration 37 Telnet 80 troubleshooting 196 X XMIT COLLISIONS 214 XMIT LATE COLLISIONS 214 Z zone, AppleTalk embedded Web
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