HP ProBook 6360b Notebook PC Maintenance and Service Guide
© Copyright 2011 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation in the United States and other countries. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice
Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ................................................................................................................ 8 Display .................................................................................................................................................. 8 Top components .........
Plastic parts ....................................................................................................... 42 Cables and connectors ..................................................................................... 43 Drive handling ................................................................................................... 43 Grounding guidelines ......................................................................................................... 44 Electrostatic discharge damage .
Using Computer Setup ..................................................................................................................... 104 Navigating and selecting in Computer Setup ................................................................... 104 Restoring factory settings in Computer Setup ................................................................. 105 Computer Setup menus ...................................................................................................................
9 Recycling ..................................................................................................................................................... 131 Battery .............................................................................................................................................. 131 Display .............................................................................................................................................. 131 Index ..............................
1 Product description Category Description Product Name HP ProBook 6360b Notebook PC Processors Intel® Core™ i7 processor, Dual Core 2nd Generation Intel Core i7-2620M, 2.70GHz (Turbo up to 3.40GHz) 4MB L3 Cache, 4 threads Intel Core i5 processors, Dual Core 2nd Generation Intel Core i5-2540M, 2.60-GHz (Turbo up to 3.30) processor 3-MB L3 cache, 4 threads 2nd Generation Intel Core i5-2520M, 2.50-GHz (Turbo up to 3.20) processor 3-MB L3 cache, 4 threads 2nd Generation Intel Core i5-2410M, 2.
Category Description Memory Two customer-accessible/upgradeable memory module slots supporting up to 16 GB of RAM Supports dual-channel memory PC3-10600, 1333-MHz, DDR3 Supports the following configurations: Hard drives ● 16384 (8192 × 2) — Qual Only ● 8192 (4096 × 2) ● 8192 (8192 × 1) ● 6144 (4096 × 1) + (2048 x 1) ● 4096 (2048 × 2) ● 4096 (4096 × 1) ● 3072 (2048 × 1) + (1024 x 1) ● 2048 (2048 × 1) Supports 7mm or 9.5mm, 6.35cm (2.5”) SATA hard drives Supports 2.
Category Description Supports the following 12.7-mm SATA optical drives: ● DVD±RW SuperMulti DL LightScribe Drive ● Blu-ray ROM DVD±RW SuperMulti DL LightScribe Drive ● DVD-ROM Drive Supports the following 9.5-mm SATA hard drive: ● Microphone 320-GB, 7200-rpm Webcam: Integrated dual-array microphone Non-Webcam: Integrated mono microphone Audio HD audio Stereo speakers. Produce SRS Premium Sound. Webcam Integrated 720p HD webcam Modem 56K V.
Category Description Supports the following WWAN modules: ● Qualcomm Gobi 3000 HSPA/CDMA with GPS ● Ericsson 5521 HSPA+ with GPS Integrated personal area network (PAN) options by way of Bluetooth® module: Supports “no PAN” option Broadcom Bluetooth External media card ExpressCard (54mm) slot NOTE: This slot can be configured with either an ExpressCard or Smart Card reader.
Category Description Supports BB09 Ultra Extended Life Notebook Battery Support for 6-cell, 2.80-Ah (62-Wh) battery HP Fast Charge Technology (does NOT support 9-cell, 3.00-Ah (100-Wh) Li-ion battery) Security Integrated fingerprint reader Integrated Smart Card reader slot NOTE: This slot can be configured with either an ExpressCard or Smart Card reader (optional). Security cable slot Trusted platform module (TPM) V.1.
Category Description Windows 7 Home Premium 32 with Microsoft Office 2010 Professional Windows 7 Home Premium 32 with Microsoft Office 2010 Home & Business Windows 7 Home Premium 32 with Microsoft Office 2010 Personal Windows 7 Home Premium 32 with Microsoft Office 2010 pre-loaded (purchase of a Product Key required to activate a full Office 2010 suite) Windows 7 Home Basic 32 with Microsoft Office 2010 pre-loaded (purchase of a Product Key required to activate a full Office 2010 suite) Windows 7 Starter 3
Category Description Hard drive/SSD Memory module Optical drive Mini-PCI components (WLAN, WWAN, Bluetooth, Flashcache, SIM) 7
2 External component identification Display Component Description (1) Turns off the display or initiates Sleep if the display is closed while the power is on. Internal display switch NOTE: The display switch is not visible from the outside of the computer. (2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN).
Component Description (5) Webcam light (select models only) On: The webcam is in use. (6) Webcam (select models only) Records video and captures still photographs. To use the webcam, select Start > All Programs > HP > HP Webcam. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.
Top components Pointing devices (select models only) Component Description (1) Pointing stick Moves the pointer and selects or activates items on the screen. (2) Left pointing stick button Can be used with the pointing stick and functions like the left button on an external mouse. (3) TouchPad on/off button Turns the TouchPad on and off. (4) TouchPad Moves the pointer and selects or activates items on the screen. NOTE: Vertical scrolling is supported on the right edge of the TouchPad.
Lights Component Description (1) ● Amber: The TouchPad is off. ● Off: The TouchPad is on. TouchPad on/off light (2) Caps lock light On: Caps lock is on. (3) Power light* ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off. ● On: The computer is on.
Buttons, switches, and fingerprint reader Component Description (1) TouchPad on/off button Turns the TouchPad on and off. (2) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to exit Hibernation.
Component Description (4) ● When the computer is off or in Hibernation, press the button to open HP QuickWeb. ● When the computer is in Microsoft Windows, press the button to open the default Web browser. ● When the computer is in HP QuickWeb, press the button to open the default Web browser. QuickWeb button NOTE: For more information, refer to “HP QuickWeb” in this guide and to the HP QuickWeb software Help.
Keys 14 Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) Function keys Execute frequently used system functions when pressed in combination with the fn key. (3) fn key Turns the embedded numeric keypad on and off when pressed in combination with the num lk key. (4) Windows logo key Displays the Windows Start menu. (5) Windows applications key Displays a shortcut menu for items beneath the pointer.
Front components Component Description (1) Display release latch Opens the computer. (2) Wireless light ● An integrated wireless device, such as a WLAN device, the HP Mobile Broadband Module (select models only), and/or a Bluetooth device, is on. ● Amber: All wireless devices are off. ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ● Amber: A battery is charging.
Left-side components Component Description (1) Attaches an optional security cable to the computer. Security cable slot NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) RJ-45 (network) jack Connects a network cable. (3) USB ports (2) Connect optional USB devices. (4) ExpressCard slot Supports optional ExpressCards. NOTE: This slot can be configured with either an ExpressCard or Smart Card reader.
Rear components The vent enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Bottom components Component Description (1) Battery release latch Releases the battery from the battery bay. (2) Docking connector Connects an optional docking device. (3) Bottom cover release latch Releases or locks the bottom cover. (4) SIM slot Contains a wireless subscriber identity module (SIM) (select models only). The SIM slot is located inside the battery bay. (5) Battery bay Holds the battery. (6) Accessory battery connector Connects an optional accessory battery.
Wireless antennas (select models only) The antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLANs). (2) WWAN antennas (2)* Send and receive wireless signals to communicate with wireless wide area networks (WWANs). *The antennas are not visible from the outside of the computer.
3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. 20 ● Product name (1). This is the product name affixed to the front of the computer. ● Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product. ● Part number/Product number (p/n) (3). This number provides specific information about the product's hardware components.
Computer major components Computer major components 21
Item Description Spare part number (1) Display assembly (includes 2 WLAN antenna transceivers and cables and 2 WWAN antenna transceivers and cables (select models only)) (2) Keyboard Keyboard without pointing stick (2 button TouchPad) 22 For use in Belgium 639477-A41 For use in Brazil 639477-201 For use in Bulgaria 639477-261 For use in the Czech Republic and Slovakia 639477-A81 For use in Denmark 639477-081 For use in France 639477-051 For use in French Canada 639477-121 For use in Ge
Item Description Spare part number Keyboard with pointing stick (includes pointing stick and pointing stick cable) (3) For use in Belgium 639478-A41 For use in Brazil 639478-201 For use in Bulgaria 639478-261 For use in the Czech Republic and Slovakia 639478-A81 For use in Denmark 639478-081 For use in France 639478-051 For use in French Canada 639478-121 For use in Germany 639478-041 For use in Greece 639478-DJ1 For use in Hungary 639478-211 For use in Iceland 639478-DD1 For use
Item (4) Description Spare part number Top cover includes fingerprint reader and TouchPad (4 button) 641736–001 Top cover includes TouchPad (4 button) 641737–001 Processor Intel Core i7 processor, Dual Core 2nd Generation Intel Core i7-2620M, 2.70GHz (Turbo up to 3.40GHz) 4MB L3 Cache, 4 threads 631252-001 Intel Core i5 processors, Dual Core 2nd Generation Intel Core i5-2540M, 2.60-GHz (Turbo up to 3.30) processor 3-MB L3 cache, 4 threads 631255-001 2nd Generation Intel Core i5-2520M, 2.
Item Description Spare part number Intel Wi-Fi Link 1000, 802.
Item Description Spare part number Broadcom 4313 BGN 802.
Item Description Spare part number 73-Wh battery 634089-001 6-cell Li-ion battery 62-Wh battery 628668-001 55-Wh HP Long Life battery 628670-001 55-Wh battery 628666-001 3-cell Li-ion battery 31-Wh battery 628664-001 (16) Base enclosure (includes rubber feet) 639468-001 (17) Bottom cover 646077-001 (18) Hard drive (includes hard drive bracket and screws) (19) (20) 750-GB, 7200-rpm 633252-001 500-GB, 7200-rpm 634926-001 320-GB, 7200-rpm 641672-001 320-GB, 7200-rpm, Self-Encryptin
Display components Item Description (1) Display bezel For use with computer models with a webcam 639469-001 For use with computer models without a webcam 639470-001 (2) Webcam module 641735-001 (3) Display hinges (Hinge kit includes left and right hinges, brackets, and covers) 639476-001 (4) Display cable kit includes LCD cable, LCD cable (system board to color mapping board), LCD cable (color mapping board to panel) (5) 28 Spare part number For use with computer models with a webcam 639
Item Description Spare part number Display panel (not illustrated) 647671-001 Display Panel Support Kit (not illustrated), includes: 657833-001 ● WLAN antennas ● WWAN antennas ● Camera cable ● Display panel rear cover Plastics Kit Item Description Spare part number Plastics Kit: 639482-001 (1) Base enclosure (2) Bottom cover ExpressCard slot protective insert (not illustrated) LCD hinge covers (left and right; not illustrated) Plastics Kit 29
Cable Kit Item 30 Description Spare part number Cable Kit: 639473-001 (1) RJ-11 connector cable (2) Bluetooth module cable (3) TouchPad cable (4) Power connector cable (5) ExpressCard cable Chapter 3 Illustrated parts catalog
Hinge Kit Item Description Spare part number Hinge Kit: 639476-001 (1) Left hinge assembly (2) Right hinge assembly LCD hinge covers (left and right; not illustrated) Hinge Kit 31
Mass storage devices Item Description (1) Optical drive (2) 32 Spare part number DVD±RW SuperMulti DL LightScribe Drive 647673-001 Blu-ray ROM DVD±RW SuperMulti DL LightScribe Drive 647674-001 DVD-ROM Drive 647672-001 Hard drive (includes bracket and screws) 750-GB, 7200-rpm 633252-001 500-GB, 7200-rpm 634926-001 320-GB, 7200-rpm 641672-001 320-GB, 7200-rpm, Self-Encrypting Drive (SED) 626978-001 250-GB, 7200-rpm 635225-001 256-GB solid-state drive (SSD) 649658-001 160-GB solid-sta
Miscellaneous parts Description Spare part number AC adapter 65-W AC adapter 609939-001 90-W AC adapter 609940-001 90-W AC adapter for use in India 609947-001 65-W AC adapter for use in India 609948-001 Power cords: For use in Argentina 490371-D01 For use in Australia 490371-011 For use in Brazil 490371-202 For use in Denmark 490371-081 For use in Europe, the Middle East, and Africa 490371-021 For use in India 490371-D01 For use in Israel 490371-BB1 For use in Italy 490371-061 For
Description Spare part number Screw Kit 647676-001 ● Phillips PM2.0×5.0 captive screw ● Black Phillips PM2.5×12.0 captive screw ● Silver Phillips PM2.5×12.0 captive screw ● Phillips PM2.0×7.0 captive screw ● Phillips PM2.0×4.0 screw ● Phillips PM3.0×3.0 screw ● Phillips PM2.5×5.0 screw ● Phillips PM2.5×3.0 screw ● Phillips PM2.0×3.0 screw ● Black Phillips PM2.5×6.0 screw ● Black Phillips PM2.0×5.0 screw ● Torx T8M2.5×7.0 screw ● Torx T8M2.5×8.0 screw ● Torx T8M2.0×8.
Sequential part number listing Spare part number Description 390632-001 Mouse, optical, USB 434594-001 Mouse, travel, USB 455084-001 HP Basic Carrying Case 490371-001 Power cord for use in North America 490371-011 Power cord for use in Australia 490371-021 Power cord for use in Europe, the Middle East, and Africa 490371-031 Power cord for use in the United Kingdom 490371-061 Power cord for use in Italy 490371-081 Power cord for use in Denmark 490371-111 Power cord for use in Switzerland
36 Spare part number Description 582564-002 Broadcom 4322 AGN 802.
Spare part number Description 621565-001 2-GB memory module (PC3-10600, 1333-MHz, DDR3) 621569-001 4-GB memory module (PC3-10600, 1333-MHz, DDR3) 626978-001 320-GB, 7200-rpm, Self-Encrypting Drive (SED) 628664-001 3-cell, 31-Wh Li-ion battery 628666-001 6-cell, 55-Wh Li-ion battery 628668-001 6-cell, 62-Wh Li-ion battery 628670-001 6-cell, 55-Wh HP Long Life Li-ion battery 628824-001 Modem module for use in all countries and regions NOTE: The modem module spare part kit does not include a m
Spare part number Description 639469-001 Display bezel for use with computer models with a webcam 639470-001 Display bezel for use with computer models without a webcam 639471-001 Display cable kit, includes LCD cable, LCD cable (system board to color mapping board), LCD cable (color mapping board to panel). For use with computer models with a webcam. 639472-001 Display cable kit, includes LCD cable, LCD cable (system board to color mapping board), LCD cable (color mapping board to panel).
Spare part number Description 639477-BG1 Keyboard without pointing stick for use in Switzerland 639477-141 Keyboard without pointing stick for use in Turkey 639477-031 Keyboard without pointing stick for use in the United Kingdom 639477-291 Keyboard without pointing stick for use in Japan 639477-AD1 Keyboard without pointing stick for use in South Korea 639477-AB1 Keyboard without pointing stick for use in Taiwan 639477-281 Keyboard without pointing stick for use in Thailand 639478-001 Keyb
40 Spare part number Description 639478-031 Keyboard with pointing stick for use in the United Kingdom (includes keyboard and pointing stick cables) 639478-291 Keyboard with pointing stick for use in Japan (includes keyboard and pointing stick cables) 639478-AD1 Keyboard with pointing stick for use in South Korea (includes keyboard and pointing stick cables) 639478-AB1 Keyboard with pointing stick for use in Taiwan (includes keyboard and pointing stick cables) 639478-281 Keyboard with pointing s
Spare part number Description 651038-001 RTC battery 651649-001 HDD Hardware Kit 651656-001 Smart Card reader 651913-001 Fingerprint reader board (includes fingerprint reader board cable) 653339-001 Intel Core i3-2330M, 2.
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 95 screws and screw locks, in 15 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement. Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. ● Product name (1).
Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 639483-001. There are 5 rubber feet that attach to the base enclosure/bottom cover in the locations illustrated below.
Battery Description Spare part number 9-cell, 100-Wh Li-ion battery 631243-001 9-cell, 73-Wh Li-ion battery 634089-001 6-cell, 62-Wh Li-ion battery 628668–001 6-cell, 55-Wh Li-ion battery 628666-001 6-cell, 55-Wh HP Long Life Li-ion battery 628670-001 3-cell, 31-Wh Li-ion battery 628664-001 Before disassembling the computer, follow these steps: 1. Shut down the computer.
SIM NOTE: This section applies only to computer models with WWAN capability. NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer. Before removing the SIM, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
Bottom cover NOTE: The optional screw is located on the inside of the bottom cover. Description Spare part number Bottom cover 646077-001 Before removing the bottom cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
WLAN module CAUTION: The WLAN module and the WWAN module are not interchangeable. 52 Description Spare part number Intel Wi-Fi Link 1000, 802.
Description Spare part number Broadcom 4322 AGN 802.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 49). 5. Remove the bottom cover (see Bottom cover on page 51). Remove the WLAN module: 1. Turn the computer upside-down, with the front toward you. 2. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.
Reverse this procedure to install the WLAN module.
Optical drive NOTE: All optical drive spare part kits include an optical drive bezel. Description Spare part number DVD±RW SuperMulti DL LightScribe Drive 647673-001 Blu-ray ROM DVD±RW SuperMulti DL LightScribe Drive 647674-001 DVD-ROM Drive 647672-001 Before removing the optical drive, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
4. Remove the optical drive (3) from the computer. 5. If it is necessary to replace the optical drive bracket, position the optical drive with the rear toward you. 6. Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive. 7. Remove the optical drive bracket (2). Reverse this procedure to install an optical drive.
Upgrade bay Description Spare part number 320-GB, 7200-rpm, Self-Encrypting Drive (SED) 626978-001 Upgrade bay insert 666230-001 Before removing a drive from the upgrade bay, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
5. Remove the optical drive (3) from the computer. 6. Remove the assembly from the base enclosure. Reverse this procedure to install the hard drive into the upgrade bay.
Hard drive NOTE: All hard drive spare part kits include a hard drive bracket and screws. Description Spare part number 750-GB, 7200-rpm hard drive 633252-001 500-GB, 7200-rpm hard drive 634926-001 320-GB, 7200-rpm hard drive 641672-001 250-GB, 7200-rpm hard drive 635225-001 160-GB solid-state drive (SSD) 649657-001 128-GB solid-state drive (SSD) 649658-001 Before disassembling the computer, follow these steps: 1. Shut down the computer.
4. Use the plastic tab to lift the connector side of the hard drive up at an angle (3) and remove the drive (4) from the hard drive bay. 5. If it is necessary to replace the hard drive bracket, remove the four Phillips PM3.0×5.0 hard drive bracket screws (1) from each side of the hard drive. 6. Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive.
Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 639473-001. See Cable Kit on page 30 for more Cable Kit spare part number information. Description Spare part number Bluetooth module 537921-001 Before removing the Bluetooth module, follow these steps: 1. Shut down the computer.
Expansion memory modules NOTE: There are two memory slots. Expansion memory is installed in a compartment containing a single slot (slot 2) on the bottom of the computer and the primary memory is installed in a compartment containing a single slot (slot 1) under the keyboard. Slot 2 cannot be populated if slot 1 is not populated.
Remove the expansion memory module: 1. Position the computer upside-down, with the front toward you. 2. Spread the retaining tabs (1) on each side of the expansion memory module slot to release the memory module. (The edge of the module opposite the slot rises away from the computer.) 3. Remove the expansion memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot.
Keyboard For use in: Spare part number For use in: Spare part number Keyboards with pointing stick (includes pointing stick cable): Belgium 639478-A41 Latin America 639478-161 Brazil 639478-201 The Netherlands and Europe 639478-B31 Bulgaria 639478-261 Norway 639478-091 Czech Republic and Slovakia 639478-A81 Portugal 639478-131 Denmark 639478-081 Russia 639478-251 France 639478-051 Saudi Arabia 639478-171 French Canada 639478-121 Slovenia 639478-BA1 Germany 639478-041 Spain
66 3. Release the keyboard by pressing down on the keyboard release cut-out (2). 4. Turn the computer right-side up, with the front toward you. 5. Open the computer as far as possible. 6. Lift the top edge of the keyboard, and then rotate the keyboard forward until it rests upside-down on top of the TouchPad. 7. Release the zero insertion force (ZIF) connector to which the keyboard cable (1) is attached, and then disconnect the keyboard cable from the system board.
8. Release the ZIF connector to which the pointing stick cable (2) is attached, and then disconnect the pointing stick cable from the system board. 9. Remove the keyboard. Reverse this procedure to install the keyboard.
WWAN module CAUTION: The WWAN module and the WLAN module are not interchangeable. NOTE: Ericsson modules are only available in EMEA on certain computers. Description Spare part number HP F5521 Broadband Module (WWAN) 632155-001 HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001 Before removing the WWAN module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
3. Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion. Figure 4-1 Ericsson module antenna locations Figure 4-2 Qualcomm module antenna locations NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.
Reverse this procedure to install the WWAN module. Modem module NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 639473-001. See Cable Kit on page 30 for more Cable Kit spare part number information. Description Spare part number Modem module for use in all countries and regions 628824-001 Before removing the modem module, follow these steps: 1. Shut down the computer.
4. Disconnect the modem module cable (3) from the modem module. Reverse this procedure to install the modem module.
Primary memory module NOTE: There are two memory slots. Expansion memory is installed in a compartment containing a single slot (slot 2) on the bottom of the computer and the primary memory is installed in a compartment containing a single slot (slot 1) under the keyboard. Slot 2 cannot be populated if slot 1 is not populated.
Remove the primary memory module: 1. Spread the retaining tabs (1) on each side of the primary memory module slot to release the memory module. (The edge of the module opposite the slot rises away from the computer.) 2. Remove the primary memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a primary memory module.
Fan Description Spare part number Fan 639474-001 Before removing the fan, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4.
The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side of the computer.
2. Remove the four Torx T8M2.0x8.0 screws (1) that secure the heat sink to the base enclosure. 3. Lift the right side of the heat sink (1) to disengage it from the system board. 4. Rotate and lift the heat sink counter-clockwise (2) to clear the base enclosure, and then remove it from the computer. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink (1) each time the heat sink is removed.
Reverse this procedure to install the heat sink. Processor NOTE: All processor spare part kits include replacement thermal material. Description Spare part number Intel Core i7 processor, Dual Core 2nd Generation Intel Core i7-2620M, 2.70GHz (Turbo up to 3.40GHz) 4MB L3 Cache, 4 threads 631252-001 Intel Core i5 processors, Dual Core 2nd Generation Intel Core i5-2540M, 2.60-GHz (Turbo up to 3.30) processor 3-MB L3 cache, 4 threads 631255-001 2nd Generation Intel Core i5-2520M, 2.
Before removing the processor, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 49). 5.
Base enclosure Description Spare part number Base enclosure 639468-001 Before removing the base enclosure, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
4. Remove the Four Torx T8M2.5×7.0 screws from the back of the unit that secure the display assembly to the computer. 5. Position the computer upside-down, with the front toward you. 6. Remove the following covers and Torx screws: (1) Four rubber screw covers (2) Eight Torx T8M2.5×7.
7. Remove the following Phillips screws: (1) Three Phillips PM2.0×3.0bh screws in the battery bay (2) Two Phillips PM2.0×3.0 screws in the ODD drive bay 8. Lift the base enclosure (1) up and forward. 9. Disconnect the speaker cable (2). 10. Remove the base enclosure. CAUTION: When installing the base enclosure, be sure that the wireless antenna cables routed out of the display assembly are routed and arranged properly.
Speaker assembly Description Spare part number Speaker assembly (kit) 639484-001 Before removing the speaker assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
2. Remove the Bluetooth cable (1) by unplugging it from the system board (2). 3. Remove the two Phillips PM2.5×5.0 screws (1) that secure the speaker assembly to the base enclosure. 4. Remove the tape (2) from the speaker cable. 5. Slide the large speaker to the left (3) until the cutout in the speaker lines-up with the metal clip. 6. Remove the speaker assembly (4) from the base enclosure. Reverse this procedure to install the speaker assembly.
Display assembly All display assemblies include 2 WLAN antenna transceivers and cables, and 2 WWAN antenna transceivers and cables (select models only). A Display Panel Support Kit is available using spare part number 657833-001. The kit includes: ● WLAN antennas ● WWAN antennas ● Camera cable ● Display panel rear cover Before removing the display assembly, follow these steps: 1. Shut down the computer.
3. Push the display panel cable through the pass-thru cutout in the base enclosure (3). 4. Position the computer upside-down, with the front toward you.
5. Remove the following: (1) Display panel cable and tape from top cover (2) Display panel cable from clips in top cover (3) Two WLAN cables from routing out of hole in top cover and clips in upper right side of top cover (4) Two WLAN cables and tape from top cover (5) Two WLAN cables from clips in top cover 6. 86 Turn the computer right-side up, with the front toward you.
7. Pull the display assembly out away from the base enclosure and lift the display assembly (1) straight up and remove it. CAUTION: When installing the display assembly, be sure that the wireless antenna cables routed out of the display right hinge are routed and arranged properly. Failure to follow these routing instructions can result in degradation of the computer's WLAN and WWAN performance. 8.
10. Remove the display bezel (3). The display bezel is available using spare part numbers 639469-001 (for use with computer models with a webcam), and 639470-001 (for use with computer models equipped without a webcam). 11. If it is necessary to replace the webcam module from the display enclosure, disconnect the webcam cable from the module (1), gently pull the webcam module away from the double-sided tape on the display enclosure (2), and then remove the webcam (3).
15. Remove the display panel (4). The display panel is available using spare part number 647671-001. 16. If it is necessary to remove the display panel cable, remove the tape (1) covering the display panel cable along with the cable from the back of the display. Disconnect the video board cable (2). Also, it is necessary to disconnect the webcam/microphone cable and tape that secures this cable to the display, and then lift the cable and tape away from the display panel (3).
18. If it is necessary to remove the WWAN antenna transceivers (1) and cables, remove them from the display enclosure back cover by lifting them (2) from the clips in the display enclosure back cover. 19. If it is necessary to remove the WLAN antenna transceivers (1) and cables, remove them from the display enclosure back cover by lifting them (2) from the clips in the display enclosure back cover. 20. If it is necessary to replace the display panel hinges, remove the six Phillips PM2.0×3.
21. Remove the display hinges (2). The left and right display hinges are available using spare part number 639476-001. Reverse this procedure to reassemble and install the display assembly. System board NOTE: All system board spare part kits include replacement thermal material.
4. Remove the battery (see Battery on page 49). 5. Remove the following components: a. Hard drive (see Hard drive on page 60) b. Optical drive (see Optical drive on page 56) c. Keyboard (see Keyboard on page 65) d. Modem module (see Modem module on page 70) e. Fan (see Fan on page 74) f. Heat sink (see Heat sink on page 75) g. Base enclosure (see Base enclosure on page 79) h.
6. Disconnect the power connector cable (9) from the system board (10). 7. Position the system board upside-down (top cover upside-down) 8. Remove the two Phillips PM2.5×5.0 screws (1) that secure the system board to the top cover. 9. Lift up the front edge (2) of the system board. 10. Disconnect the ExpressCard cable (3) swinging ZIF connector from the system board (4). 11. Remove the system board from the chassis (5).
Reverse the preceding procedure to install the system board. RTC battery Description Spare part number RTC battery 651038-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
2. Pull the battery out of the socket and remove it from the system board. Reverse this procedure to install the RTC battery. Power button board NOTE: The power button board assembly spare includes the power button cable. Description Spare part number Power button board assembly 639481-001 Before removing the Power button board assembly, follow these steps: 1. Shut down the computer.
e. Fan (see Fan on page 74) f. Heat sink (see Heat sink on page 75) g. Base enclosure (see Base enclosure on page 79) h. Display assembly (see Display assembly on page 84) i. System board (see System board on page 91) Remove the Power button board assembly: 1. Position the top cover upside-down, with the front toward you. 2. Remove the single Phillips PM2.5×3.0 screw (1) that secures the assembly to the top cover. 3. Remove the Power button board and cable (2) from the top cover.
4. Remove the battery (see Battery on page 49). 5. Remove the following components: a. Hard drive (see Hard drive on page 60) b. Optical drive (see Optical drive on page 56) c. Keyboard (see Keyboard on page 65) d. Modem module (see Modem module on page 70) e. Fan (see Fan on page 74) f. Heat sink (see Heat sink on page 75) g. Base enclosure (see Base enclosure on page 79) h. Display assembly (see Display assembly on page 84) i.
Fingerprint reader board NOTE: The Fingerprint reader board assembly spare includes the fingerprint reader cable. Description Spare part number Fingerprint reader board assembly 651913-001 Before removing the Fingerprint reader board assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
4. Remove the Fingerprint reader board and cable (3) from the top cover. Reverse this procedure to install the Fingerprint reader board assembly. ExpressCard assembly Description Spare part number ExpressCard assembly 639479-001 Before removing the ExpressCard assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
f. Heat sink (see Heat sink on page 75) g. Base enclosure (see Base enclosure on page 79) h. Display assembly (see Display assembly on page 84) i. System board (see System board on page 91) Remove the ExpressCard assembly: 1. Position the top cover upside-down, with the front toward you. 2. Remove the three Phillips PM2.5×5.0 screws (1) that secure the assembly to the top cover. 3. Lift the tab of the assembly (2) until it disengages from the opening in the top cover. 4.
4. Remove the battery (see Battery on page 49). 5. Remove the following components: a. Hard drive (see Hard drive on page 60) b. Optical drive (see Optical drive on page 56) c. Keyboard (see Keyboard on page 65) d. Modem module (see Modem module on page 70) e. Fan (see Fan on page 74) f. Heat sink (see Heat sink on page 75) g. Base enclosure (see Base enclosure on page 79) h. Display assembly (see Display assembly on page 84) i.
Power connector cable NOTE: The power connector cable is included in the Cable Kit, spare part number 639473-001. Before removing the power connector cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
3. Remove the power connector cable from the enclosure. Reverse this procedure to install the power connector cable.
5 Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer. NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled. To start Computer Setup, follow these steps: 1.
NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. 2. Press f10 to enter BIOS Setup. 3. Select the File, Security, Diagnostics, or System Configuration menu. To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions.
Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this System Information ● View identification information for the computer and the batteries in the system. ● View specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version.
Security menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select To do this Administrator Tools Setup BIOS Administrator Password Set up a BIOS administrator password. User Management (requires a BIOS administrator password) Create New BIOS User Account ● Select from a list of BIOS users. ● Select from a list of ProtectTools users. Password Policy (requires a BIOS administrator password) Revise password policy criteria.
System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select To do this Language Change the Computer Setup language. Boot Options ● Set a Startup Menu delay (in seconds). ● Set the Multiboot Express Boot Popup delay (in seconds). ● Enable/disable Custom Logo (disabled by default). ● Enable/disable Display Diagnostic URL (enabled by default). ● Enable/disable CD-ROM boot (disabled by default).
Select To do this NOTE: model. Availability of these options varies by computer ● Enable/disable secondary battery fast charge (enabled by default). ● Enable/disable HP QuickLook (enabled by default). ● Enable/disable Preboot Authentication on HP QuickLook Boot (enabled by default). ● Enable/disable HP QuickWeb (enabled by default). ● Enable/disable HP QuickWeb: Write Protect (disabled by default). ● Enable/disable Virtualization Technology (select models only; disabled by default).
Select To do this Built-In Device Options ● Enable/disable the wireless button state (enabled by default). ● Enable/disable embedded WLAN device radio (select models only; enabled by default). ● Enable/disable the embedded Bluetooth device radio (enabled by default). ● Enable/disable the Network Interface Controller (NIC) (enabled by default). ● Enable/disable LAN/WLAN switching (disabled by default). ● Set the wake on LAN state.
Select To do this Port Options NOTE: All port options are enabled by default. ● Enable/disable the serial port. ● Enable/disable the parallel port. ● Enable/disable the flash media reader. ● Enable/disable the USB port. CAUTION: Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator. AMT Options ● Enable/disable the 1394 port. ● Enable/disable the ExpressCard slot. ● Enable/disable the Smart Card reader slot.
6 Specifications Computer specifications Metric U.S. Length 22.0 cm 8.7 in Width 32.2 cm 12.7 in Height (front to rear) 3.4 to 3.6 cm 1.32 to 1.41 in Weight (equipped with 33.8-cm (13.3-in) HD display, DVD drive, 1-GB DIMM, 250-GB hard drive, 3-cell battery) 1.95kg 4.30 lbs Dimensions Input power Operating voltage 18.5 V dc @ 3.5 A – 65 W Operating current 3.
Metric Nonoperating U.S. 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 33.8-cm (13.3-in) HD display specifications Metric U.S. Height 21.0 cm 8.25 in Width 35.9 cm 14.15 in Diagonal 33.8 cm 13.
Hard drive specifications 750-GB* 500-GB* 320-GB* 250-GB* Height 9.5 mm 9.5 mm 9.5 mm 9.
DVD±RW SuperMulti DL LightScribe Drive specifications Applicable disc Center hole diameter Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CDROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVDROM (DVD-5, DVD-9, DVD-10, DVD-18), DVDR, DVD-RW, DVD+R, DVD+RW, DVD-RAM CD-R and CD-RW DVD+R, DVD+RW, DVD-R, DVDRW, DVD-RAM 1.5 cm (0.59 in) Disc diameter Standard disc 12 cm (4.72 in) Mini disc 8 cm (3.
Blu-ray ROM DVD±RW SuperMulti DL LightScribe Drive Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CDTEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVDROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM, HDROM (Single Layer), HD-ROM (Dual Layer), HD DVD-R, HD DVD-R for Dual Layer, HD DVD-RW CD-R and CD-RW DVD+R, DVD+R(9), DVD+RW, DVD-R, DVD-R(9),DVD-RW, DVD-RAM Access
DVD-ROM Drive specifications Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital Audio, CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, Form 1 and Form 2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disc diameter Standard disc 12 cm (4.72 in) Mini disc 8 cm (3.15 in) Disc thickness 1.2 mm (0.047 in) Track pitch 0.
Specification information in Device Manager Device Manager allows you to view and control the hardware attached to the computer, as well as provides hardware specification information. You can also add hardware or modify device configurations using Device Manager. NOTE: Windows 7 and Windows Vista include the User Account Control feature to improve the security of your computer.
7 Backup and recovery Windows 7 To protect your information, use Windows Backup and Restore to back up individual files and folders, back up your entire hard drive (select models only), create system repair discs (select models only), or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
Note the following when backing up: ● Store personal files in the Documents library, and back it up regularly. ● Back up templates that are stored in their associated programs. ● Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to reset your preferences. To create a screen shot: 1. Display the screen you want to save. 2.
Performing a recovery In case of system failure or instability, the computer provides the following tools to recover your files: ● Windows recovery tools: You can use Windows Backup and Restore to recover information you have previously backed up. You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly. ● f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image.
NOTE: For additional information on recovering information using the Windows tools, perform a search for these topics in Help and Support. Using f11 CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled.
6. Select Repair your computer. 7. Follow the on-screen instructions. Windows Vista To protect your information, use the Backup and Restore Center to back up individual files and folders, back up your entire hard drive (select models only), or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
The screen image is added to the document. 4. ● Save the document. When backing up to discs, use any of the following types of discs (purchased separately): CD-R, CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend on the type of optical drive installed in your computer. NOTE: DVDs and DVDs with double-layer (DL) support store more information than CDs, so using them for backup reduces the number of recovery discs required.
NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Windows Help and Support for more information. To recover your information using Startup Repair, follow these steps: CAUTION: Using Startup Repair completely erases hard drive contents and reformats the hard drive.
Using a Windows Vista operating system DVD (purchased separately) If you are unable to boot (start up) your computer, you must purchase a Windows Vista operating system DVD to reboot the computer and repair the operating system. Make sure that your most recent backup (stored on discs or on an external drive) is easily accessible. To order a Windows Vista operating system DVD, go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions.
Backing up your information Recovery after a system failure is as complete as your most current backup. You should create your initial backup immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. You can back up individual files or folders to an optional external hard drive or to a network drive.
Recovering your information To recover information you previously backed up, follow these steps: 1. If possible, back up all personal files. 2. Select Start > All Programs > Accessories > System Tools > Backup. The Backup or Restore Wizard opens. 3. Click Restore files and settings, and then click Next. 4. Follow the on-screen instructions. NOTE: For additional information on initiating a recovery in Windows, perform a search for this topic in Help and Support.
8 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China CCC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1.
9 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. CAUTION: The procedures in this chapter can result in damage to display components.
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel (3).
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside-down. 8. Remove all screws that secure the display panel frame to the display panel. 9. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame.
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up.
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside-down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 17. Remove the backlight frame from the display panel.
18. Remove the backlight from the backlight frame. 19. Disconnect the display panel cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight.
Index Symbols/Numerics 1394 port, identifying 17 A AC adapter, spare part numbers 33, 36 AMT options 111 AMT Setup Prompt (Ctrl-P) 111 Firmware Progress Event Support 111 Firmware Verbosity 111 Initiate Intel CIRA 111 Terminal Emulation Mode 111 Unconfigure AMT on next boot 111 USB Key Provisioning Support 111 antennas 19 disconnecting 54, 68 WLAN 19 WWAN 19 Anti Theft 107 applications key, Windows 14 audio, product description 3 audio-in (microphone) jack identifying 17 audio-out (headphone) jack identi
Security menu 107 System Configuration menu 108 computer specifications 112 connector, power 17 connectors, service considerations 43 creating a backup 119 D device configurations 108 discs Driver Recovery 127 Operating System 127, 128 disk sanitizer 107 display assembly removal 84 spare part numbers 22, 84 display bezel removal 87 spare part numbers 28, 38, 88 display component recycling 131 display components, spare part numbers 28 display hinge removal 89 spare part number 28, 91 display hinge kit spare
K keyboard product description 4 removal 65 spare part numbers 22, 38, 39, 65 keypad keys, identifying 14 keys esc 14 fn 14 function 14 keypad 14 num lk 14 Windows applications 14 Windows logo 14 L language, changing in Computer Setup 108 latch display release 15 latch, battery release 18 latch, Bottom cover release 18 Left hinge assembly, illustrated 31 legacy support, USB 104, 108 lights battery 15 caps lock 11 drive 15 HP QuickWeb 11 local area network (LAN) 15 mute 11 num lock 11 power 11, 15 webcam 9 w
processors 1 product name 1 security 5 serviceability 6 webcam 3 wireless 3 product name 1 Q QuickWeb button, identifying 13 R recovery partition 122, 125 release latch, battery 18 release latch, Bottom cover 18 removal/replacement preliminaries 42 procedures 47 restore security defaults 111 restore the factory settings 106 restoring hard drive 122, 125 Right hinge, illustrated 31 RJ-11 (modem) jack identifying 17 RJ-11 connector cable illustrated 30 removal 100 RJ-45 (network) jack identifying 16 RTC batte
W webcam 9 product description 3 spare part number 40 webcam light, identifying 9 webcam, identifying 9 Windows 7 operating system DVD 122 Windows applications key, identifying 14 Windows Backup utility 126, 127 Windows logo key, identifying 14 Windows recovery 128 Windows Vista operating system DVD 126 wireless antennas disconnecting 54, 68 location 19 wireless antennas, identifying 8 wireless button, identifying 12 wireless light, identifying 15 wireless lights 11 wireless, product description 3 Wireless/