User guide

Solution 1: Load the stack of envelopes correctly
Solution: Load a stack of envelopes in the input tray according to the image
below.
Make sure that you remove all paper from the input tray before loading the
envelopes.
Cause: A stack of envelopes was loaded incorrectly.
If this did not solve the issue, try the next solution.
Solution 2: Check the envelope type
Solution: Do not use shiny or embossed envelopes or envelopes that have
clasps or windows.
Cause: The wrong type of envelope was loaded.
If this did not solve the issue, try the next solution.
Solution 3: Tuck the flaps to avoid paper jams
Solution: To avoid paper jams, tuck the flaps inside the envelopes.
Cause: The flaps might get caught in the rollers.
Borderless printing
• Borderless printing produces unexpected results
Borderless printing produces unexpected results
Solution: Try printing the image from the photo imaging software that came with
the printer.
Cause: Printing a borderless image from a non-HP software application produced
unexpected results.
Chapter 8
84 Solve a problem