HP ENVY Sleekbook 6 and HP ENVY Ultrabook 6 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
© Copyright 2012 Hewlett-Packard Development Company, L.P. AMD, the AMD Arrow logo, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation.
iv Safety warning notice
Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 6 Display ................................................................................................................................... 6 Button, speakers, and subwoofer ...............................................................
Base enclosure ........................................................................................................ 43 Battery ................................................................................................................... 44 Hard drive ............................................................................................................. 46 RTC battery ............................................................................................................
15.6-inch display specifications ............................................................................................... 85 7 Backing up, restoring, and recovering ............................................................................ 86 Windows 8 ........................................................................................................................... 86 Creating recovery media and backups ......................................................................
viii
1 Product description Category Description Product Name HP ENVY Sleekbook 6 HP ENVY Sleekbook 6 √ √ HP ENVY Ultrabook 6 Processors HP ENVY Ultrabook 6 AMD® A10-4655M 2.00-GHz (SC turbo up to 2.80GHz) processor (4.00-MB L2 cache, 1333-MHz FSB, DDR3, quad core, 25 W) √ AMD A8-4555M 1.60-GHz (SC turbo up to 2.40GHz) processor (4.00-MB L2 cache, 1333-MHz FSB, DDR3, dual core 17 W) √ AMD A6-4455M 2.10-GHz (SC turbo up to 2.60GHz) processor (1.
Category Description Chipset AMD A70M fusion controller hub (FCH) HP ENVY Sleekbook 6 √ √ Intel HM77 Express Chipset Graphics Internal graphics: ● AMD Radeon™ HD 7620G on computer models equipped with an A10-4655M processor ● AMD Radeon HD 7600G on computer models equipped with an AMD A8-4555M processor ● AMD Radeon HD 7500G on computer models equipped with an AMD A6-4455M processor ● AMD Radeon HD 7400G on computer models equipped with an AMD A4-4355M processor HP ENVY Ultrabook 6 √ Suppor
Category Description HP ENVY Sleekbook 6 HP ENVY Ultrabook 6 Memory (continued) DDR3L-1600MHz single channel support √ √ Supports up to 16384-GB of system RAM √ √ Supports the following configurations: √ √ √ √ mSATA SSD configurations: √ √ ● 32-GB SSD √ √ ● 128-GB SSD External USB optical drive (computer USB ports support 2A current) √ √ SATA √ √ 12-7 mm tray load √ √ Supports the following external optical drives: √ √ Dual array digital microphones √ √ Two integrated
Category Description HP ENVY Sleekbook 6 HP ENVY Ultrabook 6 Audio and video (continued) HP TrueVision high-definition webcam (fixed, no tilt, 1280×720 by 30 frames per second) √ √ Ethernet Integrated 10/100/1000 GB network interface card (NIC) √ √ Wireless Integrated WLAN options by way of wireless module √ √ Two WLAN antennas built into display assembly √ √ Supports the following WLAN formats: √ √ Push-push insertion/removal √ √ HP Multi-Format Digital Media Reader supports the fo
Category Description HP ENVY Sleekbook 6 HP ENVY Ultrabook 6 Keyboard/pointing devices 97% Duracoat, island-style black keyboard, no spillresistance (in black finish) √ √ TouchPad with multi-touch gestures √ √ Taps enabled as default √ √ Supports the following HP AC adapters: √ √ √ √ Security lock √ √ Support for Intel AT-p Ready √ √ Windows 8 Professional 64-bit √ √ Windows 8 Standard 64-bit √ √ 97% Duracoat, island-style black keyboard, no spillresistance (in black and silve
2 External component identification Display Component Description (1) Turns off the display and initiates Sleep if the display is closed while the power is on. Internal display switch NOTE: The internal display switch is not visible from the outside of the computer. 6 (2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLANs). (3) Internal microphones (2) Record sound. (4) Webcam light On: The webcam is in use.
Component Description (5) Records video, captures still photographs, and allows video conferences and online chat by means of streaming video. HP TrueVision HD Webcam To use the webcam, select Start > All Programs > Communication and Chat > CyberLink YouCam. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.
Button, speakers, and subwoofer Component (1) Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button down briefly to exit Hibernation. CAUTION: Pressing and holding down the power button will result in the loss of unsaved information.
Component Description (2) Speakers (2) Produce sound. (3) HP Triple Bass Reflex Subwoofer Provides superior bass sound. Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with the b key, the spacebar, or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Action keys Execute frequently used system functions.
Lights Component (1) Description Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power. NOTE: For select models, the Intel® Rapid Start Technology feature is enabled at the factory.
TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on or off. (2) TouchPad light ● On: The TouchPad is off. ● Off: The TouchPad is on. (3) TouchPad zone Moves the on-screen pointer and selects or activates items on the screen. (4) Left TouchPad button Functions like the left button on an external mouse. (5) Right TouchPad button Functions like the right button on an external mouse.
Left side Component Description (1) RJ-45 (network) jack Connects a network cable. (2) HDMI port Connects an optional video or audio device, such as a highdefinition television, or any compatible digital or audio device. (3) USB 3.0 ports (2) Connect optional USB 3.0 devices and provide enhanced USB power performance. NOTE: For details about different types of USB ports, see the User Guide.
Component (5) Description Hard drive light ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information about HP 3D DriveGuard, see the User Guide. (6) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation.
Right side Component (1) Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. (3) Audio-out (headphone) jack Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable.
Bottom Component Description Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag, which is located on the bottom of the computer. 16 Item Description Function (1) Product name This is the product name affixed to the front of the computer. (2) Serial number (s/n) This is an alphanumeric identifier that is unique to each product.
Computer major components Item Component Spare part number (1) 15.
Item Component Spare part number Full high-definition (FHD) display assembly In midnight black finish for use only on computer models equipped with an Intel processor 712246-001 In midnight black and natural silver finish for use only on computer models equipped with an Intel processor 712247-001 High-definition (HD) display assembly (2) In midnight black and natural silver finish for use on all computer models 702682-001 In midnight black finish for use only on computer models equipped with an I
Item Component Spare part number For use only on computer models equipped with an Intel processor in Spain 698682-071 For use only on computer models equipped with an Intel processor in Switzerland 698682-BG1 For use only on computer models equipped with an Intel processor in Turkey 698682-141 For use only on computer models equipped with an Intel processor in the United States 698682-001 Keyboard without backlight in midnight black finish: For use only on computer models equipped with an Intel p
Item (5) 20 Component Spare part number For use only on computer models equipped with an Intel processor in Slovenia 698681-BA1 For use only on computer models equipped with an Intel processor in Taiwan 698681-AD1 For use only on computer models equipped with an Intel processor in South Korea 698681-AB1 For use only on computer models equipped with an Intel processor in Thailand 698681-281 For use only on computer models equipped with an Intel processor in the United Kingdom and Singapore 6986
Item Component Spare part number For use only on computer models equipped with an AMD A4-4355M 1.70-GHz (SC turbo up to 2.30-GHz) processor (1.0-MB L2 cache, 1333-MHz DDR3, dual core 17-W) and the Windows 8 Standard operating system 694436-501 For use only on computer models equipped with an Intel Dual Core i7-3537U 2.00-GHz (SC turbo up to 3.10-GHz) processor (1600-MHz FSB, 4.
Item 22 Component Spare part number For use only on computer models equipped with an Intel Dual Core i5-3317U 1.70-GHz (SC turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), the 7670M chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Professional operating system 708972-601 For use only on computer models equipped with an Intel Dual Core i5-3317U 1.70-GHz (SC turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.
Item (12) Component Spare part number For use only on computer models equipped with an Intel Dual Core i3-3217U 1.80-GHz processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA memory, and the Windows 8 Professional operating system 713701-601 For use only on computer models equipped with an Intel Dual Core i3-3217U 1.80-GHz processor (1600-MHz FSB, 3.
Item Component Spare part number (13) Fan (includes cable) 686580-001 (14) Audio/USB board 686597-001 (15) 4-cell, 60-WHr, 4.1-AHr, Li-ion battery 681951-001 (16) Hard drive (7.0-mm [2.5-in], SATA): NOTE: The hard drive spare kit does not include the hard drive bracket, hard drive connector cable, or screws.
Mass storage devices Item Component (1) Hard drive (7.0-mm [2.5-in], SATA) Spare part number NOTE: The hard drive spare kit does not include the hard drive bracket, hard drive connector cable, or screws. These components are included in the Hard Drive Hardware Kit, spare part numbers 708268-001 (for use on all computer models) and 686594-001 (for use only on computer models equipped with an Intel processor).
Item Component (4) Optical drive (includes bezel and bracket): Spare part number Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive 659941-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 659940-001 Miscellaneous parts Component Spare part number AC adapter: 65-W, non-PFC, RC, V, 2-wire for use on all computer models 693715-001 65-W, non-PFC, EM, 2-wire for use only on computer models equipped with an Intel processor 707750-001 Power cord (3-pin, black, 1.
Sequential part number listing Spare part number Description 490371-001 Power cord for use on all computer models in North America (3-pin, black, 1.83-m) 490371-011 Power cord for use only on computer models equipped with an Intel processor in Australia (3-pin, black, 1.83-m) 490371-021 Power cord for use on all computer models in Europe (3-pin, black, 1.83-m) 490371-031 Power cord for use on all computer models in the United Kingdom and Singapore (3-pin, black, 1.
Spare part number Description 655795-005 Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 657325-005 Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.
Spare part number Description 688003-001 Power button board (includes cable) 688004-001 Media Card Reader assembly 689855-001 Base enclosure in ruby red finish for use only on computer models equipped with an AMD processor 690019-005 Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.
30 Spare part number Description 698679-041 Keyboard in midnight black finish for use only on computer models equipped with an Intel processor and the Windows 8 operating system in Germany (includes keyboard cable) 698679-051 Keyboard in midnight black finish for use only on computer models equipped with the Windows 8 operating system in France (includes keyboard cable) 698679-061 Keyboard in midnight black finish for use only on computer models equipped with an Intel processor and the Windows 8 ope
Spare part number Description 698680-251 Keyboard with backlight in midnight black finish for use only on computer models equipped with the Windows 8 operating system in Russia (includes keyboard cable and backlight cable) 698680-A41 Keyboard with backlight in midnight black finish for use only on computer models equipped with an Intel processor and the Windows 8 operating system in Belgium (includes keyboard cable and backlight cable) 698680-B31 Keyboard with backlight in midnight black finish for u
32 Spare part number Description 698681-BA1 Keyboard in midnight black and natural silver finish for use only on computer models equipped with an Intel processor and the Windows 8 operating system in Slovena (includes keyboard cable) 698681-BB1 Keyboard in midnight black and natural silver finish for use only on computer models equipped with an Intel processor and the Windows 8 operating system in Israel (includes keyboard cable) 698681-D61 Keyboard in midnight black and natural silver finish for us
Spare part number Description 707750-001 65-W, non-PFC, EM, 2-wire AC adapter for use only on computer models equipped with an Intel processor 708268-001 Hard Drive Hardware Kit (includes hard drive bracket, hard drive connector cable, and screws) 708970-501 System board for use only on computer models equipped with an Intel Dual Core i3-3217U 1.80GHz processor (1600-MHz FSB, 3.
34 Spare part number Description 708975-601 System board for use only on computer models equipped with an Intel Dual Core i3-3217U 1.80GHz processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), the 7670M chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Professional operating system (includes processor and replacement thermal material) 708976-501 System board for use only on computer models equipped with an Intel Dual Core i7-3517U 1.90GHz (SC turbo up to 3.
Spare part number Description 713692-501 System board for use only on computer models equipped with an Intel Dual Core i5-3317U 1.70GHz (SC turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), the 8750M chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Standard operating system (includes processor and replacement thermal material) 713692-601 System board for use only on computer models equipped with an Intel Dual Core i5-3317U 1.70GHz (SC turbo up to 2.
36 Spare part number Description 713703-501 System board for use only on computer models equipped with an Intel Dual Core i3-2377M 1.50GHz processor (1333-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA memory, and the Windows 8 Standard operating system (includes processor and replacement thermal material) 713703-601 System board for use only on computer models equipped with an Intel Dual Core i3-2377M 1.50GHz processor (1333-MHz FSB, 3.
4 Removal and replacement procedures CAUTION: This computer does not have user-replaceable parts. Only HP authorized service providers should perform the removal and replacement procedures described here. Accessing the internal part could damage the computer or void the warranty.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them. Before touching an electronic component, discharge static electricity by using the guidelines described in this section. Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible. If you remove a component, place it in an electrostatic-safe container.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 77 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Service label When ordering parts or requesting information, provide the computer serial number and model number provided on the service label, which is found on the bottom of the computer.
Base enclosure Description Spare part number In ruby red finish for use only on computer models equipped with an AMD processor 689855-001 In midnight black finish for use only on computer models equipped with an Intel processor and a full high-definition display assembly 712249-001 In ruby red finish for use only on computer models equipped with an Intel processor and a full high-definition display assembly 712248-001 In midnight black finish for use only on computer models equipped with an Intel pr
2. Remove the bottom enclosure. NOTE: To remove the bottom enclosure, use a thin, non-conductive tool such as the HP Tool Shroud separator, available on the HP website. Battery Description Spare part number 4-cell, 60WHr 4.1AH Li-ion battery 681951-001 Before removing the battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
2. Disconnect the battery cable. 3. Move the battery cable to the side (1), and then remove the 6 Phillips PM 2.5×4.2 screws (2) that secure the battery to the computer. 4. Remove the battery from the computer (3).
Reverse this procedure to install the battery. Hard drive Description Spare part number 500 GB, 5400 rpm 683802-005 320 GB, 7200 rpm 634862-005 320 GB, 5400 rpm 645193-005 128 GB mSATA solid-state drive 687101-001 32 GB mSATA solid-state drive 687100-001 Before removing the hard drive or SSD, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
2. Remove the hard drive (3). 3. Remove the hard drive connector cable (1). Remove the 4 screws (2) securing the hard drive bracket to the hard drive, and then remove the hard drive bracket (3). 4. Remove the hard drive (3).
▲ Remove the screw (1), and then remove the mSATA solid-state drive (2). Reverse these procedures to reassemble and install the hard drive.
RTC battery Description Spare part number RTC battery 686922-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
2. Hold down the media card reader board (2), and remove the RTC battery (3). (The RTC battery is also attached to the system board by foam material rather than double-sided adhesive.) Reverse this procedure to install the RTC battery on computer models. When installing the RTC battery, make sure the “+” sign faces up.
TouchPad module Description Spare part number In midnight black finish for use on all computer models (includes bracket and cable) 688001-001 In natural silver finish for use only on computer models equipped with an Intel processor (includes bracket and cable) 691643-001 Before removing the TouchPad button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
5. Lift up on the rear edge, slide backwards, and then remove the TouchPad button board and cable (4). Reverse this procedure to install the TouchPad button board and cable.
WLAN module Description Spare part number Intel Centrino Wireless-N 1030 + Bluetooth Combo Adapter 670290-005 Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-005 Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter 657325-005 Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.
3. Remove the WLAN module by pulling the module away from the slot at an angle (3). NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors. Memory module Description Spare part number 4-GB memory module (PC3, 12800, 1600-MHz) 641369-005 2-GB memory module (PC3, 12800, 1600-MHz) 652972-005 8-GB memory module (PC3, 12800, 1600-MHz) 670034-005 Before removing a memory module, follow these steps: 54 1.
6. Remove the top cover (see Top cover on page 76). 7. Disconnect the battery cable (see Battery on page 44). Remove the memory module: 1. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The memory module tilts up.) CAUTION: To prevent damage to the memory module, hold it by the edges only. Do not touch the components on the memory module. 2. Slide the memory module forward (2). 3. Remove the memory module (3).
Fan Description Spare part number Fan 686580-001 Before removing the fan: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number For use only on computer models equipped with an AMD A10-4655M processor (2.00-GHz, SC turbo up to 2.80-GHz; 4.00-MB L2 cache, 1333-MHz FSB, DDR3, quad core, 25 W) and the Windows 8 Professional operating system 708978-601 For use only on computer models equipped with an AMD A10-4655M processor (2.00-GHz, SC turbo up to 2.80-GHz; 4.
58 Description Spare part number For use only on computer models equipped with an Intel Dual Core i7-3517U 1.90-GHz (SC turbo up to 3.00-GHz) processor (1600-MHz FSB, 4.00-MB L3 cache, 17 W), the 7670M chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Professional operating system 708976-601 For use only on computer models equipped with an Intel Dual Core i7-3517U 1.90-GHz (SC turbo up to 3.00-GHz) processor (1600-MHz FSB, 4.
Description Spare part number For use only on computer models equipped with an Intel Dual Core i5-3317U 1.70-GHz (SC turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA memory, and the Windows 8 Standard operating system 708971-501 For use only on computer models equipped with an Intel Dual Core i3-3227U 1.90-GHz processor (1600-MHz FSB, 3.
Description Spare part number For use only on computer models equipped with an Intel Dual Core i3-2377M 1.50-GHz processor (1333-MHz FSB, 3.00-MB L3 cache, 17 W), the 7670M chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Professional operating system 708974-601 For use only on computer models equipped with an Intel Dual Core i3-2377M 1.50-GHz processor (1333-MHz FSB, 3.
● Fan (see Fan-Heat sink on page 62) ● Heat sink (see Fan-Heat sink on page 62) ● WLAN module see (WLAN module on page 53). ● Hard drive (see Hard drive on page 46). ● USB/Audio (see USB/Audio) Remove the system board: 1. 2.
3. Remove the system board (2) by sliding it up and to the right at an angle. Reverse this procedure to install the system board.
Before removing the fan, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the base enclosure (see Base enclosure on page 43). 5.
Media card reader assembly (smart card reader) Description Spare part number Media card reader assembly (smart card reader) 688004-001 Before removing the media reader assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Subwoofer Description Spare part number Subwoofer 686599-001 Before removing the USB/Audio board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
USB/Audio board Description Spare part number USB/Audio board 686597-001 Before removing the USB/Audio board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Power connector cable Description Spare part number Power connector cable (includes bracket) 686593-001 Before removing the power connector cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
4. Remove the power connector cable (3). Reverse this procedure to install the power connector cable and bracket.
Speakers Description Spare part number Speaker Kit (includes left and right speakers and cable) 686598-001 Before removing the speakers, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Power button board Description Spare part number Power button board 688003-001 Before removing the Power button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
3. Remove the Power button board (2). NOTE: The Power button board's cable is attached to the board.
Keyboard NOTE: The keyboard spare part kit includes a keyboard cable.
For use in country or region Spare part number For use in country or region Spare part number For use on all computer models in France 698679-051 For use only on computer models equipped with an Intel processor in Romania 698679-271 For use only on computer models equipped with an Intel processor in Germany 698679-041 For use only on computer models equipped with an Intel processor in Slovenia 698679-BA1 For use only on computer models equipped with an Intel processor in India 698679-D61 For u
For use in country or region Spare part number For use in country or region Spare part number For use only on computer models equipped with an Intel processor in Italy 698681-061 For use only on computer models equipped with an Intel processor in the United Kingdom and Singapore 698681-031 For use only on computer models equipped with an Intel processor in Japan 698681-291 For use only on computer models equipped with an Intel processor in the United States 698681-001 Before removing the keyboar
3. Remove the single screw (1), and then release the keyboard and keyboard bracket from the top cover (2). 4. Remove the 1 Phillips PM 2.5x3 screw securing the keyboard to the bracket (1), disconnect the keyboard cable (2) (pushing it through the bracket), and then remove the keyboard from the bracket (3). Reverse this procedure to install the keyboard.
Top cover Description Spare part number In midnight black finish for use on all computer models (includes power button board and cable and TouchPad and TouchPad cable) 686097-001 In natural silver finish for use only on computer models equipped with an Intel processor (includes power button board and cable and TouchPad and TouchPad cable) 690198-001 Before removing the top cover, follow these steps: 1. Shut down the computer.
5 Setup Utility (BIOS) and System Diagnostics Windows 8 Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn +esc (if you are already in Windows) or by using Setup Utility (BIOS). 1. Start Setup Utility (BIOS). 2. Use the arrow keys to select Main. 3.
3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update. 4. Double-click the file that has an .exe extension (for example, filename.exe). The BIOS installation begins. 5. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive.
Ubuntu Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory. NOTE: Use extreme care when making changes in Setup Utility. Errors can prevent the computer from operating properly.
Displaying system information 1. Start Setup Utility. 2. Select the Main menu. System information such as the system time and date, and identification information about the computer is displayed. 3. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit Discarding Changes, and then press enter. Restoring factory default settings in Setup Utility 1. Start Setup Utility. 2. Use the arrow keys to select Exit > Load Setup Defaults, and then press enter. 3.
Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed by using Setup Utility. 1. Start Setup Utility. 2. If the system information is not displayed, use the arrow keys to select the Main menu. BIOS and other system information is displayed. 3.
NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. To start System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2.
6 Specifications Computer specifications Metric U.S. Width 29.16 cm 11.48 in Depth 2.15 cm 8.46 in Height (front to back) 2.11 to 3.19 cm 0.83 to 1.26 in With 6-cell battery 1.60 kg 3.53 lb With 3-cell battery 1.46 kg 3.22 lb Dimensions Weight Input power Operating voltage and current 19.5V dc @ 3.
15.6-inch display specifications Metric U.S. Height 16.50 cm 6.50 in Width 25.34 cm 11.60 in Diagonal 33.66 cm 13.30 in Number of colors 262,144 Contrast ratio 200:1 (typical) Brightness 200 nits (typical) Dimensions Pixel resolution Pitch 0.197 mm × 0.197 mm Format 1366 × 768 Configuration RGB vertical stripe Backlight LED Character display 80 × 25 Total power consumption 2.0 W Viewing angle ±65° horizontal, ±50° vertical (typical) 15.
7 Backing up, restoring, and recovering Windows 8 Your computer includes tools provided by HP and the operating system to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state or even back to the original factory state, all with simple steps.
See the “Creating HP Recovery media” section. 2. As you add hardware and software programs, create system restore points. A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time. A system restore point contains information that Windows uses, such as registry settings.
● The creation process can take up to an hour or more. Do not interrupt the creation process. ● If necessary, you can exit the program before you have finished creating all of the recovery DVDs. HP Recovery Manager will finish burning the current DVD. The next time you start HP Recovery Manager, you will be prompted to continue, and the remaining discs will be burned. To create HP Recovery media: 1. From the Start screen, type recovery, and then select HP Recovery Manager. 2.
Minimized Image Recovery installs only drivers and hardware-enabling applications. Other applications included in the image continue to be available for installation through the Drivers and Applications Reinstall option in HP Recovery Manager. For more information, see the “Recovering using HP Recovery Manager” section. ● If you want to recover the computer's original factory partitioning and content, you can choose the System Recovery option from the HP Recovery media.
Remove everything and reinstall Windows Sometimes you want to perform detailed reformatting of your computer, or you want to remove personal information before you give away or recycle your computer. The process described in this section provides a speedy, simple way to return the computer to its original state. This option removes all personal data, apps, and settings from your computer, and reinstalls Windows. IMPORTANT: This option does not provide backups of your information.
What you need to know ● HP Recovery Manager recovers only software that was installed at the factory. For software not provided with this computer, you must either download the software from the manufacturer's website or reinstall the software from the media provided by the manufacturer. ● Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues. ● HP Recovery media must be used if the computer hard drive fails.
Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly. 1. If possible, back up all personal files. 2. Insert the first HP Recovery disc you created into the optical drive on your computer or into an optional external optical drive, and then restart the computer.
Ubuntu Recovery after a system failure is as good as your most recent backup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. Performing a system recovery The Deja Dup Restore Tool allows you to repair or restore the computer to its original factory state. You can create an image restore DVD using a DVD±RW optical drive. You can also create a restore image on a USB storage device.
To create the restore image: 1. Click the System menu icon at the far right of the top panel, and then click System Settings > Backup. 2. Select Storage from the panel on the left side of the window, click the down-arrow next to Backup location, and select the USB device from the drop-down list. NOTE: If the USB device is not listed in the drop-down list for Backup Location, select Local Folder, and then click the Choose Folder button.
NOTE: Before you back up your information, be sure you have designated a location to save the backup files. 1. Click the System menu icon at the far right of the top panel, and then click System Settings > Backup icon. 2. Select Folders from the panel on the left side of the window, and beneath Folders to back up, select the folders to back up. 3. Select Storage from the panel on the left side of the window, click the down-arrow next to Backup Location, and select Ubuntu One from the drop-down list.
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ 1 Japan JIS 3 The Netherlands KEMA 1 New Zealand SANZ 1 Norway NEMKO 1 The People's Republic of China CCC 4 Saudi Arabia SASO 7 Singapore PSB 1 So
98 Country/region Accredited agency Applicable note number The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used. 2. The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor.
9 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP website at http://www.hp.com/recycle.
Index A AC adapter 14 AC adapter, spare part numbers 26, 29, 33 action keys identifying 9 antenna spare part number 28 Antenna Kit, spare part number 28 audio, product description 3 audio-in (microphone) jack 14 audio-out (headphone) jacks 14 audio/USB board spare part number 24, 28 B base enclosure removal 43 spare part numbers 24, 43 base enclosure, spare part numbers 28, 29, 34 battery removal 44 spare part number 24, 28 spare part numbers 44 Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive precautio
I integrated webcam light, identifying 7 internal display switch, identifying 6 internal microphones, identifying 6 J jacks audio-in (microphone) 14 audio-out (headphone) 14 network 12 RJ-45 (network) 12 K keyboard product description 5 removal 72 spare part numbers 18, 19, 29, 30, 31, 32, 72 keyboard bracket spare part number 20, 28 keys action 9 esc 9 fn 9 Windows applications 9 Windows logo 9 L lights AC adapter 14 caps lock 10 hard drive 13 mute 10 power 10, 13 TouchPad 11 webcam 7 wireless 10 M mass st
solid-state drive, spare part numbers 28 speaker spare part number 20 Speaker Kit spare part number 20 Speaker Kit, spare part number 28, 69 speakers removal 69 spare part number 28, 69 speakers, identifying 9 specifications computer 84 display 85 subwoofer spare part number 24, 28 system board removal 57 spare part numbers 20, 29, 33, 34, 35, 36, 57 T tools required 37 top cover removal 76 spare part numbers 18, 28, 29, 76 TouchPad assembly spare part numbers 28, 29 TouchPad button board removal 51 spare p
