User guide

8-20 Troubleshooting
C4705-90000
     
    
Certain plotter failures that can occur will prevent the plotter from reaching the “STATUS /
Ready for Media” state. If one of these problems occurs, switch the plotter OFF. Press and hold
down the ENTER and the UP ARROW buttons while switching the plotter ON. This will allow
access to the service tests.
    
         !        
     !  
    
            
!  
          
                
If no button is pressed for 1.5 minutes, the front panel will return to the “Status” menu.
In some cases a quick press of a button may not be recognized by the processor. When pressing a
button, be sure to press it deliberately and all the way to the bottom of its travel.
If the plotter hangs up during a test, switch the plotter OFF and restart from step 1.
In some cases the plotter may revert to the “STATUS” message upon exiting a test. To return to
the service menu, perform the above steps.