User guide
Troubleshooting
C4705-90000
8-31
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SERVICE TESTS
11 Pen ID
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If the value (##.##) of the Black Pen R is between 26.0 and 31.5 then press Enter.
If the value of the Black Pen R is not between 26.0 and 31.5 then the cartridge has failed the
test. To resolve the problem, try one of the following:
1 Check the part number of the cartridge. Is it the correct one for this plotter?
2 Clean the interconnect pad in the carriage or the cartridge that failed the test.
3 Replace the cartridge that failed the test.
4 Perform the pen continuity test page 8Ć30.
5 Replace the carriage page 6Ć34.
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As each color cartridge is tested, the Pen R and id value is displayed on the front-panel. If the
Pen R values given are not between 23.3 and 32.8, then, to resolve the problem, try one of the
troubleshooting tips given in step 2.
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