User Guide
© Copyright 2018 HP Development Company, L.P. Chrome, Google Cloud Print, and Google Drive are trademarks of Google LLC. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice
Table of contents 1 Getting to know your computer ...................................................................................................................... 1 Right side ............................................................................................................................................................... 1 Left side ..............................................................................................................................................................
Setting up your computer after a reset or recovery ........................................................................................... 18 Erase and reformat the recovery media .............................................................................................................. 18 6 More HP resources ....................................................................................................................................... 19 More HP resources .....................................
1 Getting to know your computer Your computer features top-rated components. This chapter provides details about your components, where they are located, and how they work. Right side Component (1) Description Audio-out (headphone)/Audio-in (microphone) combo jack Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional standalone microphones.
Component (5) Description USB Type-C power connector and port ● Blinking amber: The battery has an error. ● Off: The battery is not charging. Connects an AC adapter that has a USB Type-C connector, supplying power to the computer and, if needed, charging the computer battery. – and – Connects a USB device that has a Type-C connector, such as a cell phone, camera, activity tracker, or smartwatch, and provides data transfer.
Left side Component (1) Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) USB Type-C port with HP Sleep and Charge Connects a USB device that has a Type-C connector, provides data transfer, and even when the computer is off, charges most products such as a cell phone, camera, activity tracker, or smartwatch.
Display Component Description (1) WLAN antennas* Send and receive wireless signals to communicate with wireless local area networks (WLANs). (2) Internal microphones (2) Record sound. (3) Camera light On: The camera is in use. (4) Camera Allows you to video chat, record video, and record still images. *The antennas are not visible from the outside of the computer, and antenna location varies. For optimal transmission, keep the areas immediately around the antennas free from obstructions.
Speakers Component Description (1) Speaker Produces sound. (2) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is in the Sleep state, press the button briefly to exit Sleep (select products only). ● When the computer is on and you want to turn it off, press and hold the button to lock the screen, and then continue to press the button until the computer turns off.
Keyboard area TouchPad Component Description TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. NOTE: 6 For more information, see Using TouchPad and touch screen gestures on page 11.
Special keys Component Description (1) esc key Activates certain computer functions when pressed in combination with other keys, such as Tab or Shift. (2) Action keys Execute frequently used system functions.
Action keys An action key performs the function indicated by the icon on the key. To determine which keys are on your product, see Special keys on page 7. ▲ To use an action key, press and hold the key. For more information on action keys and keyboard shortcuts, go to https://support.google.com/chromebook/ answer/183101. Select your language at the bottom of the page. Icon Key Description Back Displays the previous page in your browser history. Forward Displays the next page in your browser history.
Bottom Components Description Vents Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. Labels may be in paper form or imprinted on the product.
Component (1) HP product name (2) Model number (3) Product ID (4) Serial number (5) Warranty period Component 10 (1) HP product name (2) Product ID (3) Serial number (4) Warranty period ● Regulatory label(s)—Provide(s) regulatory information about the computer. ● Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use.
2 Navigating the screen You can navigate the computer screen in one or more of the following ways: ● Use touch gestures directly on the computer screen. ● Use touch gestures on the TouchPad. Using TouchPad and touch screen gestures The TouchPad helps you navigate the computer screen and control the pointer using simple touch gestures. To navigate a touch screen (select products only), touch the screen directly using gestures described in this chapter.
Scrolling (TouchPad only) Scrolling is useful for moving up, down, or sideways on a page or image. Scrolling to the left or the right with two fingers will scroll the screen, if there is more content viewable to either side, or will move back and forth through web browser history. ● Place two fingers slightly apart on the TouchPad zone, and then drag them up, down, left, or right. NOTE: ● Scrolling speed is controlled by finger speed.
One-finger swipe (touch screen only) Swiping up with one finger will hide or show your shelf. The shelf contains a list of popular shortcuts to apps so that you can find them easily. ● Place your finger on the bottom of the screen, quickly slide your finger up a short distance, and then lift it. Two-finger pinch zoom (touch screen only) Use the two-finger pinch zoom to zoom out or in on images or text. ● Zoom out by placing two fingers apart on the touch screen and then moving your fingers together.
3 Power and battery Factory-sealed battery The battery in this product cannot be easily replaced by users themselves. Removing or replacing the battery could affect your warranty coverage. If a battery is no longer holding a charge, contact support. When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. Charging the battery 1. Connect the AC adapter to the computer. 2.
4 Printing Printing Use one of the following methods to print from your computer: ● Print from Google ChromeTM using the HP Print for Chrome app. ● Print with Google Cloud PrintTM Web printing service. NOTE: If you use HP Print for Chrome, the printer cannot be registered with Google Cloud Print. Printing from Google Chrome To print from Google Chrome, use the HP Print for Chrome app. You can install the HP Print for Chrome app from the Chrome Web Store. For more information, see the HP website. 1.
5 Backing up, resetting, and recovering Backing up You can back up your data to an optional USB flash drive or SD memory card or through Google DriveTM. For detailed information about creating a backup, go to http://www.support.google.com. Resetting A factory reset erases all the information on your computer hard drive, including all the files in the Downloads folder. Before you reset, make sure to back up your files to an optional USB flash drive, SD memory card, or through Google Drive.
NOTE: For more information about performing a system recovery on your computer, go to http://www.support.google.com. Before beginning the recovery process, you need the following: ● A USB flash drive or SD memory card with a capacity of 4 GB or greater. All data is erased from this storage device when the recovery media is created, so back up any files from the device before you begin. ● A computer with Internet access. You must also have administrative rights to the computer. ● Computer AC adapter.
3. Wait while Chrome verifies the integrity of the recovery media. NOTE: If you need to cancel the recovery during the verification process, press and hold the power button until the computer turns off. Do not disrupt the system recovery process after the verification step is complete. NOTE: If an error message displays, you might need to run the Chrome Recovery Utility again, or use a different USB flash drive or SD memory card. 4.
6 More HP resources More HP resources To locate resources that provide product details, how-to information, and more, use this table. Resource Contents Setup Instructions ● Overview of computer setup and features HP support ● Online chat with an HP technician For HP support, go to http://www.hp.com/support, and follow the instructions to find your product.
7 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source that is supplied and approved by HP for use with this computer.
Operating environment Factor Metric U.S.
8 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.
9 Accessibility Accessibility HP is working to weave diversity, inclusion and work/life into the fabric of our company, so it is reflected in everything we do. Here are some examples of how we are putting differences to work to create an inclusive environment focused on connecting people to the power of technology throughout the world. Finding the technology tools you need Technology can unleash your human potential.
HP is a founding member, and we joined to participate with other organizations to advance the field of accessibility. This commitment supports our company’s accessibility goal of designing, producing, and marketing products and services that can be effectively used by people with disabilities. IAAP will make our profession strong by globally connecting individuals, students, and organizations to learn from one another. If you are interested in learning more, go to http://www.accessibilityassociation.
● Assistive Technologies sorted by impairment type ● Assistive Technologies sorted by product type ● Assistive Technology vendors with product descriptions ● Assistive Technology Industry Association (ATIA) Standards and legislation Standards Section 508 of the Federal Acquisition Regulation (FAR) standards was created by the US Access Board to address access to information and communication technology (ICT) for people with physical, sensory, or cognitive disabilities.
● United Kingdom ● Australia ● Worldwide United States Section 508 of the Rehabilitation Act specifies that agencies must identify which standards apply to the procurement of ICT, perform market research to determine the availability of accessible products and services, and document the results of their market research. The following resources provide assistance in meeting Section 508 requirements: ● www.section508.gov ● Buy Accessible The U.S.
Europe EU Mandate 376 ETSI Technical Report ETSI DTR 102 612: "Human Factors (HF); European accessibility requirements for public procurement of products and services in the ICT domain (European Commission Mandate M 376, Phase 1)" has been released.
Useful accessibility resources and links The following organizations may be good resources for information about disabilities and age-related limitations. NOTE: This is not an exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you may encounter on the Internet. Listing on this page does not imply endorsement by HP.
Contacting support NOTE: ● Customers who are deaf or hard of hearing that have questions about technical support or accessibility of HP products: – ● Support is in English only. Use TRS/VRS/WebCapTel to call (877) 656-7058 Monday through Friday, 6 a.m. to 9 p.m. Mountain Time. Customers with other disabilities or age-related limitations who have questions about technical support or accessibility of HP products, choose one of the following options: – Call (888) 259-5707 Monday through Friday, 6 a.m.
Index A AC adapter light 1 accessibility 23 accessibility needs assessment action keys 8 back 8 brightness down 8 brightness up 8 forward 8 full screen 8 identifying 7 mute 8 next window 8 reload 8 volume down 8 volume up 8 assistive technology (AT) finding 24 purpose 23 AT (assistive technology) finding 24 purpose 23 audio-in (microphone) jack, identifying 1 audio-out (headphone) jack, identifying 1 B back action key 8 backing up 16 battery charging 14 factory sealed 14 light 1 Bluetooth label 10 brightnes
S scrolling touch screen gesture 12 scrolling TouchPad gesture 12 Section 508 accessibility standards 25, 26 security cable slot, identifying 3 serial number, computer 9 service labels, locating 9 slots, microSD memory card reader 1 speakers, identifying 5 standards and legislation, accessibility 25 support 19 swiping touch screen gesture 13 system recovery Chrome operating system 17 Chromebook Recovery Utility 17 recovery media 17 WLAN label 10 T tap gestures 11 touch screen gestures one-finger scrollin