Hardware Reference Guide
© Copyright 2018, 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
About This Guide This guide provides basic information for upgrading your computer model. WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death. CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury. IMPORTANT: Indicates information considered important but not hazard-related (for example, messages related to property damage).
iv About This Guide
Table of contents 1 Product features ........................................................................................................................................... 1 Standard configuration features ........................................................................................................................... 1 Front panel components .......................................................................................................................................
Appendix A Battery replacement ..................................................................................................................... 51 Appendix B Electrostatic discharge .................................................................................................................. 55 Preventing electrostatic damage ........................................................................................................................ 55 Grounding methods .................................
Index .............................................................................................................................................................
viii
1 Product features Standard configuration features Features may vary depending on the model. For support assistance and to learn more about the hardware and software installed on your computer model, run the HP Support Assistant utility. NOTE: This computer model can be used in a tower orientation or a desktop orientation.
Front panel components Drive configuration may vary by model. Some models have a bezel blank covering one or more drive bays. Table 1-1 Front panel components Components Components 1 5.
Rear panel components Table 1-2 Rear panel components Components Components 1 Audio-out jack for powered audio devices 6 Audio-in jack 2 Dual-Mode DisplayPort connectors (2) 7 RJ-45 (network) jack 3 Optional port 8 Serial port (optional) 4 USB ports (2) 9 Power cord connector 5 USB SuperSpeed ports (4) NOTE: Your model may have additional optional ports available from HP.
Serial number location Each computer has a unique serial number and a product ID number that are located on the exterior of the computer. Keep these numbers available for use when contacting customer service for assistance.
2 Hardware upgrades Serviceability features The computer includes features that make it easy to upgrade and service. A Torx T15 or flat-bladed screwdriver is needed for some of the installation procedures described in this chapter. Warnings and cautions Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and warnings in this guide.
IMPORTANT: Regardless of the power-on state, voltage is always present on the system board as long as the system is plugged into an active AC outlet. To prevent damage to internal components, you must disconnect the AC power cord from the power source before opening the computer. Removing the computer access panel To access internal components, you must remove the access panel: 6 1. Prepare for disassembly. See Preparing for disassembly on page 5. 2.
Replacing the computer access panel Be sure that the access panel release lever is locked into place, and then place the access panel on the computer (1) and slide the panel forward (2). The release lever will automatically move back to the right and secure the access panel.
Removing the front bezel 1. Prepare for disassembly. See Preparing for disassembly on page 5. 2. Remove the computer access panel. See Removing the computer access panel on page 6. 3. Lift up the three tabs on the top of the bezel (1), and then rotate the bezel off the chassis (2). Removing bezel blanks On some models, bezel blanks cover the optical drive bays. You must remove the bezel blank before installing an optical drive. To remove a bezel blank: 8 1. Prepare for disassembly.
4. To remove a 5.25-inch optical drive bezel blank, press inward on the two tabs on the right side of the blank (1), and then rotate the blank off the front bezel (2). To remove a slim optical drive bezel blank, press inward on the tab on the right side of the blank (1), and then rotate the blank away from the front bezel (2) and slide the left side of the blank out of the slot on the front bezel (3).
Replacing the front bezel Insert the three hooks on the bottom of the bezel into the rectangular holes on the chassis (1), and then rotate the top of the bezel onto the chassis (2) and snap it into place. Removing and installing the optional front bezel dust filter Some models are equipped with an optional front bezel dust filter. You must periodically clean the dust filter so that the dust collected on the filter does not impede airflow through the computer.
2. To remove the dust filter, use your fingers to separate the filter from the front bezel at the tab locations shown below. 3. Use a soft brush or cloth to clean dust from the filter. If the filter is heavily soiled, rinse the filter clean with water and dry thoroughly. 4. To replace the dust filter, press the filter firmly onto the front bezel at the tab locations shown below. 5. Reconnect the power cord and any external devices, and then turn on the computer.
System board connections Refer to the following illustration and table to identify the system board connectors for your model. Table 2-1 System board connections 12 Item System board connector System board label Color Component 1 PCI Express ×16 downshifted to a ×4 X4PCIEXP White Expansion card 2 PCI Express ×1 X1PCIEXP2 Black Expansion card 3 PCI Express ×1 X1PCIEXP1 Black Expansion card 4 PCI Express ×16 X16PCIEXP Black Expansion card 5 SATA 3.
Table 2-1 System board connections (continued) Item System board connector System board label Color Component 15 SATA 3.0 SATA0 Dark blue Primary hard drive 16 SATA 3.0 SATA2 Light blue Any SATA device other than the primary hard drive Upgrading system memory The computer comes with double data rate 4 synchronous dynamic random access memory (DDR4-SDRAM) dual inline memory modules (DIMMs). The memory sockets on the system board are populated with at least one preinstalled memory module.
● The system will operate in flex mode if the total memory capacity of the DIMMs in Channel A is not equal to the total memory capacity of the DIMMs in Channel B. In flex mode, the channel populated with the least amount of memory describes the total amount of memory assigned to dual channel and the remainder is assigned to single channel. For optimal speed, the channels should be balanced so that the largest amount of memory is spread between the two channels.
3. Open both latches of the memory module socket (1), and insert the memory module into the socket (2). Press the module down into the socket, ensuring that the module is fully inserted and properly seated. Make sure that the latches are in the closed position (3). NOTE: A memory module can be installed in only one way. Match the notch on the module with the tab on the memory socket. Populate the black DIMM sockets before the white DIMM sockets.
Removing or installing an expansion card The computer has two PCI Express ×1 expansion sockets, one PCI Express ×16 expansion socket, and one PCI Express ×16 expansion socket that is downshifted to a ×4 socket. NOTE: You can install a PCI Express ×1, ×4, ×8, or ×16 expansion card in the PCI Express ×16 socket. For dual graphics card configurations, the first (primary) card must be installed in the PCI Express ×16 socket that is NOT downshifted to a ×4. To remove, replace, or add an expansion card: 1.
● The other two slot covers must be removed with a screwdriver. Insert a screwdriver into the slots on the rear of the slot cover (1) and rock the slot cover back and forth (2) to break it free from the chassis.
b. If you are removing a PCI Express ×1 card, hold the card at each end and carefully rock it back and forth until the connectors pull free from the socket. Lift the card straight up (1) then away from the inside of the chassis (2) to remove it. Be sure not to scrape the card against other components. c.
IMPORTANT: After removing an expansion card, you must replace it with a new card or expansion slot cover for proper cooling of internal components during operation. 8. To install a half-length expansion card, hold the card just above the expansion socket on the system board then move the card toward the rear of the chassis (1) so that the bottom of the bracket on the card slides into the small slot on the chassis. Press the card straight down into the expansion socket on the system board (2).
20 c. To install a full-length expansion card, hold the card just above the expansion socket on the system board then move the card toward the rear of the chassis (1) so that the bottom of the bracket on the card slides into the small slot on the chassis. Press the card straight down into the expansion socket on the system board (2). d. Rotate the drive cage down. e. Connect the power and data cables to the rear of the drives in the drive cage.
10. Rotate the slot cover retention latch back in place to secure the expansion card. 11. Connect external cables to the installed card, if needed. Connect internal cables to the system board, if needed. 12. Replace the computer access panel. 13. Reconnect the power cord and any external devices, and then turn on the computer. 14. Lock any security devices that were disengaged when the access panel was removed. 15. Reconfigure the computer, if necessary.
Drive positions Table 2-2 Drive positions Drive positions 1 5.25-inch half-height drive bay 2 2.5-inch hard drive bay 3 3.5-inch secondary hard drive bay 4 9.5 mm slim optical drive bay 5 3.5-inch primary hard drive bay NOTE: The drive configuration on your computer may be different than the drive configuration shown above.
Removing and installing drives When installing drives, follow these guidelines: ● The primary Serial ATA (SATA) hard drive must be connected to the dark-blue primary SATA connector on the system board labeled SATA0. ● Connect secondary hard drives and optical drives to any of the light-blue SATA connectors on the system board (labeled SATA1, SATA2, and SATA3). ● You must install mounting screws for hard drives and 5.
Removing a 5.25-inch drive NOTE: All removable media should be taken out of a drive before removing the drive from the computer. 1. Prepare for disassembly. See Preparing for disassembly on page 5. 2. Remove the computer access panel. See Removing the computer access panel on page 6. 3. Remove the front bezel. See Removing the front bezel on page 8. 4. Disconnect the power cable (1) and data cable (2) from the rear of the drive.
Installing a 5.25-inch drive 1. Prepare for disassembly. See Preparing for disassembly on page 5. 2. Remove the computer access panel. See Removing the computer access panel on page 6. 3. Remove the front bezel. If you are installing a drive in a bay covered by a bezel blank, remove the bezel blank. See Removing bezel blanks on page 8 for more information. 4. If you are installing an optical drive, install four M3 metric mounting screws (not provided) in the lower holes on each side of the drive.
26 5. If you are installing a 5.25-inch drive in a vacant drive bay, you may need to remove the metal shield covering the front of the bay. Insert a screwdriver into the slots on the front of the shield (1) and rock the shield back and forth (2) to break it free from the chassis. 6. Slide the drive into the drive bay, making sure to align the mounting screws with the mounting slots, until the drive snaps into place.
7. Connect the power cable (1) and data cable (2) to the rear of the optical drive. 8. Connect the opposite end of the data cable to one of the light-blue SATA connectors on the system board. NOTE: Refer to System board connections on page 12 for an illustration of the system board drive connectors. 9. Replace the front bezel and computer access panel. 10. Reconnect the power cord and any external devices, and then turn on the computer. 11.
Removing a 9.5 mm slim optical drive IMPORTANT: computer. All removable media should be taken out of a drive before removing the drive from the 1. Prepare for disassembly. See Preparing for disassembly on page 5. 2. Remove the computer access panel. See Removing the computer access panel on page 6. 3. Disconnect the power cable (1) and data cable (2) from the rear of the drive. IMPORTANT: When removing the cables, pull the tab or connector instead of the cable itself to avoid damaging the cable. 4.
Installing a 9.5 mm slim optical drive 1. Prepare for disassembly. See Preparing for disassembly on page 5. 2. Remove the computer access panel. See Removing the computer access panel on page 6. 3. If you are installing a slim optical drive in a bay covered by a bezel blank, remove the front bezel and then remove the bezel blank. See Removing bezel blanks on page 8 for more information. 4.
6. Connect the power cable (1) and data cable (2) to the rear of the optical drive. 7. Connect the opposite end of the data cable to one of the light-blue SATA connectors on the system board. NOTE: Refer to System board connections on page 12 for an illustration of the system board drive connectors. 8. Replace the front bezel if it was removed. 9. Replace the computer access panel. 10. Reconnect the power cord and any external devices, and then turn on the computer. 11.
3. Disconnect the power cable (1) and data cable (2) from the rear of the hard drive. 4. Rotate the drive cage up.
32 5. Remove the drive by pulling the release tab away from the drive (1) and sliding the drive out of the bay (2). 6. Remove the four mounting screws (two on each side) from the old drive. You will need these screws if you install a new drive.
Installing a 3.5-inch hard drive 1. Prepare for disassembly. See Preparing for disassembly on page 5. 2. Remove the computer access panel. See Removing the computer access panel on page 6. 3. Install mounting screws on the sides of the hard drive using standard 6-32 silver-and-blue mounting screws. NOTE: 6-32 mounting screws can be purchased from HP. If you are replacing a drive, transfer the mounting screws from the old drive to the new drive.
– 34 Secure the drive to the bay adapter bracket by installing four black M3 adapter bracket screws through the underside of the bracket and into the drive.
– 4. Install four 6-32 silver-and-blue mounting screws in the adapter bracket (two on each side of the bracket). Rotate the drive cage up.
36 5. Slide the drive into the drive bay, making sure to align the mounting screws with the mounting slots, until the drive snaps into place. 6. Rotate the drive cage down.
7. Connect the power cable (1) and data cable (2) to the rear of the hard drive. 8. If installing a new drive, connect the opposite end of the data cable to the appropriate system board connector. NOTE: You must connect the primary hard drive data cable to the dark-blue connector labeled SATA0 to avoid any hard drive performance problems. If you are adding a second hard drive, connect the data cable to one of the light-blue SATA connectors. 9. Replace the computer access panel. 10.
Removing a 2.5-inch hard drive 38 1. Prepare for disassembly. See Preparing for disassembly on page 5. 2. Remove the computer access panel. See Removing the computer access panel on page 6. 3. Disconnect the power cable (1) and data cable (2) from the rear of the hard drive. 4. Pull the release lever at the rear of the drive outward (1) and lift the rear of the drive up (2). Then slide the front of the drive back until it stops and pull the drive up and out of the drive bay (3).
Installing a 2.5-inch hard drive 1. Prepare for disassembly. See Preparing for disassembly on page 5. 2. Remove the computer access panel. See Removing the computer access panel on page 6. 3. Install four black-and-blue M3 mounting screws (two on each side of the drive). NOTE: M3 metric mounting screws can be purchased from HP. When replacing a drive, transfer the four mounting screws from the old drive to the new drive.
4. Align the front mounting screws on the drive with the J-slots on the sides of the drive bay. Press the front of the drive into the drive bay, and then slide the drive forward (1). Then press the rear of the drive down into the drive bay (2) so that the drive is secured in place. 5. Connect the power cable (1) and data cable (2) to the rear of the hard drive. NOTE: If the 2.
Removing and installing an M.2 SSD storage card NOTE: cards. There are two M.2 SSD sockets on the system board. The computer supports 2230 and 2280 M.2 SSD 1. Prepare for disassembly. See Preparing for disassembly on page 5. 2. Remove the computer access panel. See Removing the computer access panel on page 6. 3. Disconnect the power and data cables from the rear of the drives in the drive cage. 4. Rotate the drive cage up. 5. To remove an M.
6. To install an M.2 SSD card, slide the pins on the card into the system board connector while holding the card at approximately a 30° angle (1). Press the other end of the card down (2), and then secure the card with the screw (3). 7. Rotate the drive cage down. 8. Connect the power and data cables to the rear of the drives in the hard drive cage. 9. Replace the computer access panel. 10. Reconnect the power cord and any external devices, and then turn on the computer. 11.
Installing a security lock The security locks displayed below and on the following pages can be used to secure the computer.
HP Business PC Security Lock V2 The HP PC Security Lock V2 is designed to secure all of the devices at your workstation. 44 1. Attach the security cable fastener to a desktop using the appropriate screws for your environment (screws not provided) (1), and then snap the cover onto the base of the cable fastener (2). 2. Loop the security cable around a stationary object.
3. Slide the security cable through the security cable fastener. 4. Pull the two scissor hands of the monitor lock apart and insert the lock into the security slot on the rear of the monitor (1), close the scissor hands together to secure the lock in place (2), and then slide the cable guide through the center of the monitor lock (3).
46 5. Slide the security cable through the security guide installed on the monitor. 6.
7. Slide the security cable through the holes in the accessory cable fastener. 8. Screw the lock to the chassis using the screw provided.
9. Insert the plug end of the security cable into the lock (1) and press the button in (2) to engage the lock. Use the key provided to disengage the lock. 10. When you have completed all steps, all of the devices at your workstation will be secured.
Front bezel security The front bezel can be secured in place by installing a security screw provided by HP. To install the security screw: 1. Prepare for disassembly. See Preparing for disassembly on page 5. 2. Remove the computer access panel. See Removing the computer access panel on page 6. 3. Remove the silver 6-32 security screw located on the chassis. 4. Make sure that the front bezel is installed on the chassis.
50 5. Install the security screw through the hole in the center retainer tab on the front bezel to secure the bezel in place. 6. Replace the computer access panel. 7. Reconnect the power cord and any external devices, and then turn on the computer. 8. Lock any security devices that were disengaged when the access panel was removed.
A Battery replacement The battery that comes with the computer provides power to the real-time clock. When replacing the battery, use a battery equivalent to the battery originally installed in the computer. The computer comes with a 3-volt lithium coin cell battery. WARNING! The computer contains an internal lithium manganese dioxide battery. There is a risk of fire and burns if the battery is not handled properly. To reduce the risk of personal injury: Do not attempt to recharge the battery.
b. Slide the replacement battery into position, positive side up. The battery holder automatically secures the battery in the proper position. Type 2 a. 52 To release the battery from its holder, squeeze the metal clamp that extends above one edge of the battery (1). When the battery pops up, lift it out (2).
b. To insert the new battery, slide one edge of the replacement battery under the holder’s lip with the positive side up (1). Press the other edge down until the clamp snaps over the other edge of the battery (2). Type 3 a. Pull back the clip (1) that is holding the battery in place, and remove the battery (2). b. Insert the new battery and position the clip back into place. NOTE: After the battery has been replaced, use the following steps to complete this procedure. 5.
54 7. Reset the date and time, your passwords, and any special system setups using Computer Setup. 8. Lock any security devices that were disengaged when the computer access panel was removed.
B Electrostatic discharge A discharge of static electricity from a finger or other conductor may damage system boards or other staticsensitive devices. This type of damage may reduce the life expectancy of the device. Preventing electrostatic damage To prevent electrostatic damage, observe the following precautions: ● Avoid hand contact by transporting and storing products in static-safe containers. ● Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
C Computer operating guidelines, routine care and shipping preparation Computer operating guidelines and routine care Follow these guidelines to properly set up and care for the computer and monitor: 56 ● Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and cold. ● Operate the computer on a sturdy, level surface. Leave a 10.2 cm (4-inch) clearance on all vented sides of the computer and above the monitor to permit the required airflow.
Optical drive precautions Be sure to observe the following guidelines while operating or cleaning the optical drive. Operation ● Do not move the drive during operation. This may cause it to malfunction during reading. ● Avoid exposing the drive to sudden changes in temperature, as condensation may form inside the unit. If the temperature suddenly changes while the drive is on, wait at least one hour before you turn off the power. If you operate the unit immediately, it may malfunction while reading.
D Accessibility Accessibility HP is working to weave diversity, inclusion and work/life into the fabric of our company, so it is reflected in everything we do. Here are some examples of how we are putting differences to work to create an inclusive environment focused on connecting people to the power of technology throughout the world. Finding the technology tools you need Technology can unleash your human potential.
International Association of Accessibility Professionals (IAAP) IAAP is a not-for-profit association focused on advancing the accessibility profession through networking, education, and certification. The objective is to help accessibility professionals develop and advance their careers and to better enable organizations to integrate accessibility into their products and infrastructure. HP is a founding member, and we joined to participate with other organizations to advance the field of accessibility.
If you need additional support with the accessibility features on your HP product, see Contacting support on page 63.
Legislation and regulations Accessibility of IT and information has become an area of increasing legislative importance. This section provides links to information on key legislation, regulations, and standards.
Ontario, the Legislative Assembly, every designated public sector organization, and to every other person or organization that provides goods, services, or facilities to the public or other third parties and that has at least one employee in Ontario; and accessibility measures must be implemented on or before January 1, 2025. For more information, go to Accessibility for Ontarians with Disability Act (AODA) .
NOTE: This is not an exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you may encounter on the Internet. Listing on this page does not imply endorsement by HP.
● Customers who are deaf or hard of hearing that have questions about technical support or accessibility of HP products: – ● 64 Use TRS/VRS/WebCapTel to call (877) 656-7058 Monday through Friday, 6 a.m. to 9 p.m. Mountain Time. Customers with other disabilities or age-related limitations who have questions about technical support or accessibility of HP products, choose one of the following options: – Call (888) 259-5707 Monday through Friday, 6 a.m. to 9 p.m. Mountain Time.
Index A access panel removal 6 replacement 7 accessibility 58 accessibility needs assessment assistive technology (AT) finding 59 purpose 58 AT (assistive technology) finding 59 purpose 58 B battery replacement 59 51 C computer operating guidelines 56 customer support, accessibility 63 D disassembly, preparation 5 drives cable connections 23 installation 23 locations 22 dust filter 10 E electrostatic discharge, preventing damage 55 expansion card installation 16 removal 16 F front bezel blank removal 8 r
V ventilation guidelines 56 66 Index
