Maintenance and Service Guide
display panel 1
graphics 1
keyboard 4
memory 2
microphone 3
operating system 5
pointing device 4
ports 4
power requirements 5
primary storage 2
processors 1
product name 1
security 5
sensors 4
serviceability 6
video 3
wireless networking 3
product name 1
product name and number, 
computer 18
R
raw panel
spare part number 24
recovery 162
discs 163
HP Recovery partition 163
media 163
USB ash drive 163
recovery media
creating using HP Cloud Recovery 
Download Tool 162
creating using Windows tools
162
regulatory information
regulatory label 19
wireless certication labels 19
Remote HP PC Hardware Diagnostics 
UEFI settings
customizing 160
using 160
removal/replacement
procedures 34, 45
removing personal data from volatile 
system memory 171
restoring 162
right side components 7
RJ-45 (network)
product description 3
RJ-45 (network) jack, identifying 7
RJ-45 (network) lights, identifying
7
RJ-45 board with bracket
removal 53
spare part number 21, 53
RTC battery
removal 51
spare part number 21, 51
S
screw kit, spare part number 28
security cable slot, identifying 9
security, product description 5
sensors
product description 4
serial number, computer 18
service labels, locating 18
serviceability, product description 6
setup utility
navigating and selecting 153
restoring factory settings 153
sharing or presenting light, 
identifying 12
SIM card slot, identifying 7
slots
security cable 9
SIM card 7
smart card 9
smart card reader
removal 60
spare part number 60
smart card reader board
spare part numbers 21
smart card slot, identifying 9
solid-state drive
removal 36
spare part numbers 22, 36
specications 167
speaker assembly
removal 55
spare part number 55
speakers, identifying 14
special keys, using 15
specications
computer 164
display 165
M.2 solid-state drive 166
solid-state drive 167
static electricity 31
Sure Start
using 156
system board
removal 63
spare part number 21
spare part numbers 63
system memory, removing personal 
data from volatile 171
system restore point, creating 162
T
Thunderbolt port with HP Sleep and 
Charge
identifying USB Type-C 8
top cover
removal 77
spare part number 21, 77
touchpad
buttons 11
removal 56
spare part number 21, 56
touchpad button board
removal 58
spare part number 21, 58
touchpad zone
identifying 11
TPM settings 155
transporting guidelines 33
traveling with the computer 19
U
USB board
removal 52
spare part number 21, 52
USB SuperSpeed port with HP Sleep 
and Charge, identifying 9
USB SuperSpeed port, identifying 7
USB Type-C power connector and 
Thunderbolt port with HP Sleep and 
Charge, identifying 8
V
vents, identifying 9, 14, 16
video, product description 3
W
Windows
backup 162
recovery media 162
system restore point 162
180 Index










