Maintenance and Service Guide
Table Of Contents
- Product description
- Components
- Illustrated parts catalog
- Removal and replacement procedures preliminary requirements
- Removal and replacement procedures for Customer Self-Repair parts
- Removal and replacement procedures for authorized service provider parts
- Interpreting system validation diagnostic front panel LEDs and audible codes
- Troubleshooting guide
- Resources
- General troubleshooting steps
- Identify the issue
- Analyze the issue
- Resolve the issue
- Verify solution
- Helpful Hints
- Common issues and possible solutions
- Additional information
- Acronyms
- Blinking lights and boot error codes
- Processor not executing code
- BIOS recovery code unable to find valid BIOS recovery image
- Memory module error
- Graphics Controller Error (No Controller)
- Failure - System Board Error
- Intel Trusted Execution Technology (TXT) Error
- Sure Start unable to find valid BIOS Boot Block image
- Sure Start has identified a problem (Manual Recovery Policy Set)
- POST error messages and user actions
- Routine maintenance for performance improvement
- Common blue screen error messages
- Use Windows Debugging Tool
- Display issue: pixel anomalies
- Cable management
- Connector types
- Computer Setup (BIOS), TPM, and HP Sure Start
- Using HP PC Hardware Diagnostics
- Backing up, restoring, and recovering
- Specifications
- Power cord set requirements
- Statement of memory volatility
- Recycling
- Index
Miscellaneous parts
Table 3-5 Miscellaneous parts and their descriptions
Component Spare part number
Screw Kit L18441-001
Bracket Kit (includes î†ngerprint reader bracket) L63367-001
AC adapter (non-PFC, 4.5 mm)
65 W HP Smart AC adapter, 3 prong 710412-001
65 W HP Smart AC adapter, EM 913691-850
65 W USB Type-C, nPFC, 1.8 m L32392-001
45 W HP Smart AC adapter, 2 prong 742436-001
45 W USB Type-C, nPFC, wall mount, 1.8 m L32390-001
45 W HP Smart AC adapter, nPFC, 4.5 mm 741727-001
Power cord (3 pin, C5, black, 1.0 m, for use in:
Denmark L19360-001
Europe L19361-001
26 Chapter 3 Illustrated parts catalog