Maintenance and Service Guide
Table Of Contents
- Product description
- Components
- Illustrated parts catalog
- Removal and replacement procedures preliminary requirements
- Removal and replacement procedures for Customer Self-Repair parts
- Removal and replacement procedures for authorized service provider parts
- Interpreting system validation diagnostic front panel LEDs and audible codes
- Troubleshooting guide
- Resources
- General troubleshooting steps
- Identify the issue
- Analyze the issue
- Resolve the issue
- Verify solution
- Helpful Hints
- Common issues and possible solutions
- Additional information
- Acronyms
- Blinking lights and boot error codes
- Processor not executing code
- BIOS recovery code unable to find valid BIOS recovery image
- Memory module error
- Graphics Controller Error (No Controller)
- Failure - System Board Error
- Intel Trusted Execution Technology (TXT) Error
- Sure Start unable to find valid BIOS Boot Block image
- Sure Start has identified a problem (Manual Recovery Policy Set)
- POST error messages and user actions
- Routine maintenance for performance improvement
- Common blue screen error messages
- Use Windows Debugging Tool
- Display issue: pixel anomalies
- Cable management
- Connector types
- Computer Setup (BIOS), TPM, and HP Sure Start
- Using HP PC Hardware Diagnostics
- Backing up, restoring, and recovering
- Specifications
- Power cord set requirements
- Statement of memory volatility
- Recycling
- Index

Pointing stick module
Table 6-9 Pointing stick module description and part number
Description Spare part number
Pointing stick module (includes buttons, board, and bracket) L16643-001
Before removing the pointing stick module, follow these steps:
1. Prepare the computer for disassembly (Preparation for disassembly on page 32).
2. Remove the bottom cover (see Bottom cover on page 32).
3. Remove the battery (see Battery on page 44).
Remove the pointing stick module:
1. Disconnect the pointing stick module cable from the ZIF connector on the touchpad (1).
2. Remove the four Phillips M2.0 × 2.0 screws (2) that secure the module to the computer, and then
remove the module from the computer (3).
Reverse this procedure to install the pointing stick module.
56 Chapter 6 Removal and replacement procedures for authorized service provider parts