Maintenance and Service Guide
Table Of Contents
- Product description
- Components
- Illustrated parts catalog
- Removal and replacement procedures preliminary requirements
- Removal and replacement procedures for Customer Self-Repair parts
- Removal and replacement procedures for authorized service provider parts
- Interpreting system validation diagnostic front panel LEDs and audible codes
- Troubleshooting guide
- Resources
- General troubleshooting steps
- Identify the issue
- Analyze the issue
- Resolve the issue
- Verify solution
- Helpful Hints
- Common issues and possible solutions
- Additional information
- Acronyms
- Blinking lights and boot error codes
- Processor not executing code
- BIOS recovery code unable to find valid BIOS recovery image
- Memory module error
- Graphics Controller Error (No Controller)
- Failure - System Board Error
- Intel Trusted Execution Technology (TXT) Error
- Sure Start unable to find valid BIOS Boot Block image
- Sure Start has identified a problem (Manual Recovery Policy Set)
- POST error messages and user actions
- Routine maintenance for performance improvement
- Common blue screen error messages
- Use Windows Debugging Tool
- Display issue: pixel anomalies
- Cable management
- Connector types
- Computer Setup (BIOS), TPM, and HP Sure Start
- Using HP PC Hardware Diagnostics
- Backing up, restoring, and recovering
- Specifications
- Power cord set requirements
- Statement of memory volatility
- Recycling
- Index
Fingerprint reader assembly
Table 6-14 Fingerprint reader and bracket descriptions and part numbers
Description Spare part number
Fingerprint reader assembly (includes cable) L64673-001
Fingerprint reader bracket L63367-001
Before removing the ngerprint reader assembly, follow these steps:
1. Prepare the computer for disassembly (Preparation for disassembly on page 32).
2. Remove the bottom cover (see Bottom cover on page 32).
3. Remove the battery (see Battery on page 44).
4. Remove the keyboard (see Keyboard on page 40).
5. Remove the RJ-45 board and bracket (see RJ-45 board with bracket on page 51).
6. Remove the fan (see Fan on page 59).
7. Remove the system board (see System board on page 61).
Remove the ngerprint reader assembly:
1. Remove the Phillips M2.0 × 2.0 screw (1) that secures the ngerprint reader bracket to the computer.
2. Lift the bracket from the ngerprint reader assembly (2).
3. Use a tool to loosen the ngerprint reader board (3), and then remove the assembly from the computer
(4).
Reverse this procedure to install the ngerprint reader assembly.
64 Chapter 6 Removal and replacement procedures for authorized service provider parts