User's Manual

Figure 9-1 Print quality page
Table 9-19 Print quality page
Section Toner cartridge
1 Yellow
2 Cyan
3 Black
4 Magenta
● If dots or streaks appear in only one of the groups, replace the toner cartridge that correlates with that
group.
● If dots appear in more than one group, print a cleaning page. If this does not solve the problem, determine
if the dots are always the same color; for example, if magenta dots appear in all ve color bands. If the dots
are all the same color, replace that toner cartridge.
● If streaks appear in multiple color bands, contact HP. A component other than the toner cartridge is
probably causing the problem.
122 Chapter 9 Solve problems ENWW