User's Manual
Table 9-5 The Attention and Toner lights are blinking
Error code State of the printer Action
Er/07 The toner cartridge is missing or incorrectly 
installed.
Install or reinstall the toner cartridge.
Er/11 The toner cartridge is incompatible with the 
printer, possibly due to a missing or 
damaged memory chip.
Replace the toner cartridge.
Er/13 Multiple supplies are incompatible with the 
printer, possibly due to a missing or 
damaged memory chip.
Replace the supplies.
Er/14 The toner cartridge has been protected on 
another printer.
Replace the toner cartridge.
Er/16 Multiple supplies have been protected on 
another printer.
Replace the supplies.
Er/17 An unauthorized toner cartridge is installed. Replace the toner cartridge.
Er/19 Unauthorized supplies are installed. Replace the supplies.
Er/20 The cartridge sensor has experienced an 
error.
Replace the toner cartridge.
ENWW Interpret control-panel light patterns (LED control panels only) 89










