HP Color LaserJet Pro MFP M182-M185 Warranty and Legal Guide www.hp.com/videos/LaserJet www.hp.
HP Color LaserJet Pro MFP M182-M185 Warranty and Legal Guide
Copyright and License Trademark Credits © Copyright 2019 HP Development Company, L.P. ENERGY STAR® and the ENERGY STAR® mark are registered U.S. marks. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Table of contents 1 Service and support .................................................................................................................................................................................. 1 HP limited warranty statement .............................................................................................................................................. 2 UK, Ireland, and Malta ............................................................................................
Customer self-repair warranty service ............................................................................................................................... 18 Customer support .................................................................................................................................................................. 19 2 Environmental product stewardship program ....................................................................................................................
GS statement (Germany) .................................................................................................................................. 35 Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia) ............................................. 36 Product stability ................................................................................................................................................. 36 Telecom (fax) statements ...........................................
vi ENWW
1 ENWW Service and support ● HP limited warranty statement ● HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement ● Long life consumable and maintenance kit limited warranty statement ● HP policy on non-HP supplies ● HP anticounterfeit Web site ● Data stored on the toner cartridge ● End User License Agreement ● Customer self-repair warranty service ● Customer support 1
HP limited warranty statement ● UK, Ireland, and Malta ● Austria, Belgium, Germany, and Luxemburg ● Belgium, France, and Luxemburg ● Italy ● Spain ● Denmark ● Norway ● Sweden ● Portugal ● Greece and Cyprus ● Hungary ● Czech Republic ● Slovakia ● Poland ● Bulgaria ● Romania ● Belgium and the Netherlands ● Finland ● Slovenia ● Croatia ● Latvia ● Lithuania ● Estonia ● Russia HP PRODUCT DURATION OF LIMITED WARRANTY* HP Color LaserJet Pro MFP M182-M185 One-year
distributors; and, b) with this HP Limited Warranty, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or equivalent in performance to new.
United Kingdom: The HP Limited Warranty benefits apply in addition to any legal rights to a guarantee from seller of nonconformity of goods with the contract of sale. These rights expire six years from delivery of goods for products purchased in England or Wales and five years from delivery of goods for products purchased in Scotland. However various factors may impact your eligibility to receive these rights. For further information, please consult the following link: Consumer Legal Guarantee (www.hp.
France: HP France SAS, société par actions simplifiée identifiée sous le numéro 448 694 133 RCS Evry, 1 Avenue du Canada, 91947, Les Ulis G.D. Luxembourg: Hewlett-Packard Luxembourg S.C.A., 75, Parc d'Activités Capellen, Rue Pafebruc, L-8308 Capellen Belgique: HP Belgium BVBA, Hermeslaan 1A, B-1831 Diegem France: Les avantages de la garantie limitée HP s'appliquent en complément des droits dont vous disposez au titre des garanties légales applicables dont le bénéfice est soumis à des conditions spécifiques.
G.D. Luxembourg et Belgique: Les avantages de la garantie limitée HP s'appliquent en complément des droits dont vous disposez au titre de la garantie de non-conformité des biens avec le contrat de vente. Cependant, de nombreux facteurs peuvent avoir un impact sur le bénéfice de ces droits. Vos droits en tant que consommateur au titre de ces garanties ne sont en aucune façon limités ou affectés par la garantie limitée HP.
den begrænsede HP-garanti. Se nedenstående link for at få yderligere oplysninger: Forbrugerens juridiske garanti (www.hp.com/go/eu-legal) eller du kan besøge De Europæiske Forbrugercentres websted (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Forbrugere har ret til at vælge, om de vil gøre krav på service i henhold til HP's begrænsede garanti eller hos sælger i henhold til en toårig juridisk garanti.
Greece and Cyprus Η Περιορισμένη εγγύηση HP είναι μια εμπορική εγγύηση η οποία παρέχεται εθελοντικά από την HP.
Slovakia Obmedzená záruka HP je obchodná záruka, ktorú spoločnosť HP poskytuje dobrovoľne. Meno a adresa subjektu HP, ktorý zabezpečuje plnenie vyplývajúce z Obmedzenej záruky HP vo vašej krajine: Slovenská republika: HP Inc Slovakia, s.r.o., Galvaniho 7, 821 04 Bratislava Výhody Obmedzenej záruky HP sa uplatnia vedľa prípadných zákazníkových zákonných nárokov voči predávajúcemu z vád, ktoré spočívajú v nesúlade vlastností tovaru s jeho popisom podľa predmetnej zmluvy.
Romania Garanția limitată HP este o garanție comercială furnizată în mod voluntar de către HP. Numele și adresa entității HP răspunzătoare de punerea în aplicare a Garanției limitate HP în țara dumneavoastră sunt următoarele: Romănia: HP Inc Romania SRL, 5 Fabrica de Glucoza Str.
Slovenija: Hewlett-Packard Europe B.V., Amsterdam, Meyrin Branch, Route du Nant-d'Avril 150, 1217 Meyrin, Switzerland Ugodnosti omejene garancije HP veljajo poleg zakonskih pravic, ki ob sklenitvi kupoprodajne pogodbe izhajajo iz dveletne garancije prodajalca v primeru neskladnosti blaga, vendar lahko na izpolnjevanje pogojev za uveljavitev pravic vplivajo različni dejavniki. Omejena garancija HP nikakor ne omejuje strankinih z zakonom predpisanih pravic in ne vpliva nanje.
(http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Vartotojai turi teisę prašyti atlikti techninį aptarnavimą pagal HP ribotąją garantiją arba pardavėjo teikiamą dviejų metų įstatymais nustatytą garantiją. Estonia HP piiratud garantii on HP poolt vabatahtlikult pakutav kaubanduslik garantii.
Long life consumable and maintenance kit limited warranty statement This HP product is warranted to be free from defects in materials and workmanship until the earlier of a) the printer providing a low-life indicator on the control panel, or b) within the warranty period of the printer purchase. Replacement Preventative Maintenance kits or LLCs products carry a 90 day parts only limited warranty.
Data stored on the toner cartridge The HP toner cartridges used with this product contain a memory chip that assists in the operation of the product.
Software Product into Your Computer's temporary memory (RAM) for purposes of using the Software Product. Storage. You may copy the Software Product into the local memory or storage device of the HP Product. c. Copying. You may make archival or back-up copies of the Software Product, provided the copy contains all of the original Software Product's proprietary notices and that it is used only for back-up purposes. d. Reservation of Rights.
shall not remove any product identification, copyright notices or proprietary restrictions from the Software Product. 6. LIMITATION ON REVERSE ENGINEERING. You may not reverse engineer, decompile, or disassemble the Software Product, except and only to the extent that the right to do so is mandated under applicable law notwithstanding this limitation or it is expressly provided for in this EULA. 7. TERM. This EULA is effective unless terminated or rejected.
13. CAPACITY AND AUTHORITY TO CONTRACT. You represent that you are of the legal age of majority in your state of residence and, if applicable, you are duly authorized by your employer to enter into this contract. 14. APPLICABLE LAW. This EULA is governed by the laws of the State of California, U.S.A. 15. ENTIRE AGREEMENT.
To initiate a support request or warranty claim, please call 13 10 47 (within Australia) or +61 2 8278 1039 (if dialing internationally) or visit www8.hp.com/au/en/contact-hp/phone-assist.html for the most current list of phone support numbers.
where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective part may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used.
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2 ENWW Environmental product stewardship program ● Protecting the environment ● Ozone production ● Power consumption ● Toner consumption ● Paper use ● Plastics ● HP LaserJet print supplies ● Paper ● Material restrictions ● Battery information ● Disposal of waste equipment by users (EU and India) ● Electronic hardware recycling ● Brazil hardware recycling information ● Chemical substances ● Product Power Data per European Union Commission Regulation 1275/2008 ● SEPA Ecolabel
Protecting the environment HP is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment.
HP LaserJet print supplies Original HP Supplies were designed with the environment in mind. HP makes it easy to conserve resources and paper when printing. And when you are done, we make it easy and free to recycle.1 All HP cartridges returned to HP Planet Partners go through a multiphase recycling process where materials are separated and refined for use as raw material in new Original HP cartridges and everyday products.
NOTE: NOTE for CR type only: Perchlorate material - special handling may apply. See http://dtsc.ca.gov/ hazardouswaste/perchlorate. Weight: ~3 g Location: On motherboard User Removable: No 廢電池請回收 For recycling information, you can contact http://www.hp.com/recycle or contact your local authorities or the Electronics Industries Alliance: http://www.eiae.org. Disposal of waste equipment by users (EU and India) This symbol means do not dispose of your product with your other household waste.
Brazil hardware recycling information Este produto eletrônico e seus componentes não devem ser descartados no lixo comum, pois embora estejam em conformidade com padrões mundiais de restrição a substâncias nocivas, podem conter, ainda que em quantidades mínimas, substâncias impactantes ao meio ambiente. Ao final da vida útil deste produto, o usuário deverá entregá-lo à HP. A não observância dessa orientação sujeitará o infrator às sanções previstas em lei.
能效等级分为三个等级，等级 1 级能效最高。 根据产品类型和打印速度标准决定能效限定值。 2. 能效信息 2.1 LaserJet 打印机和高性能喷墨打印机 ● 典型能耗 典型能耗是正常运行 GB21521 测试方法中指定的时间后的耗电量。 此数据表示为每周千瓦时 (kWh)。 标签上所示的能效数字按涵盖根据“复印机、打印机和传真机能源效率标识实施规则”选择的登记装置中 所有配置的代表性配置测定而 得。因此，本特定产品型号的实际能耗可能与标签上所示的数据不同。 有关规格的详细信息，请参阅 GB21521 标准的当前版本。 Restriction on Hazardous Substances statement (India) This product, as well as its related consumables and spares, complies with the reduction in hazardous substances provisions of the "India E-waste Rule 2016.
Substances Table (China) Material Safety Data Sheet (MSDS) Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be obtained by accessing the HP Web site at www.hp.com/go/msds. EPEAT Many HP products are designed to meet EPEAT. EPEAT is a comprehensive environmental rating that helps identify greener electronics equipment. For more information on EPEAT go to www.epeat.net. For information on HP's EPEAT registered products go to www.hp.
Substances Table (Taiwan) 28 Chapter 2 Environmental product stewardship program ENWW
For more information To obtain information about these environmental topics: ● Product environmental profile sheet for this and many related HP products ● HP’s commitment to the environment ● HP’s environmental management system ● HP’s end-of-life product return and recycling program ● Material Safety Data Sheets Visit www.hp.com/go/environment. Also, visit www.hp.com/recycle.
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3 ENWW Regulatory information ● Regulatory statements ● Telecom (fax) statements ● Wireless statements 31
Regulatory statements ● Regulatory model identification numbers ● European Union Regulatory Notice ● FCC regulations ● Canada - Industry Canada ICES-003 Compliance Statement ● VCCI statement (Japan) ● Power cord instructions ● Power cord statement (Japan) ● Laser safety ● Laser statement for Finland ● Nordic Statements (Denmark, Finland, Norway, Sweden) ● GS statement (Germany) ● Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia) ● Product stability Regulatory m
Products bearing the CE marking comply with one or more of the following EU Directives as may be applicable: Low Voltage Directive 2014/35/EU, EMC Directive 2014/30/EU, Eco Design Directive 2009/125/EC, RED 2014/53/EU, RoHS Directive 2011/65/EU. Compliance with these directives is assessed using applicable European Harmonized Standards. The full Declaration of Conformity can be found at the following website: www.hp.
Connect the power cord between the product and a grounded AC outlet. CAUTION: To prevent damage to the product, use only the power cord that is provided with the product. Power cord statement (Japan) Laser safety The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States.
VARO ! Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömällelasersäteilylle laitteen ollessa toiminnassa. Älä katso säteeseen. VARNING ! Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning. Betrakta ej strålen. Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista: Aallonpituus 775-795 nm Teho 5 m W Luokan 3B laser.
Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia) Product stability Do not extend more than one paper tray at a time. Do not use paper tray as a step. Keep hands out of paper tray when closing. All trays must be closed when moving the printer.
Telecom (fax) statements ● Fax Cord Statement ● EU Statement for Telecom Operation ● New Zealand Telecom Statements ● Additional FCC statement for telecom products (US) ● Telephone Consumer Protection Act (US) ● Industry Canada CS-03 requirements ● Japan Telecom Mark ● Belarus Fax Cord Statement Product may or may not have fax cord enclosed. If not provided to reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord.
Additional FCC statement for telecom products (US) This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the back of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. The REN is used to determine the quantity of devices, which may be connected to the telephone line.
certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together.
証明書番号 (XXX XXXXXXXX) は、HP アナログ ファックス アクセサリにあります。 Belarus В соответствии с Постановлением Совета Министров Республики Беларусь от 24 мая 2017 года № 383 (об описании и порядке применения знака соответствия к техническому регламенту Республики Беларусь) продукция, требующая подтверждения соответствия техническому регламенту Республики Беларусь, размещенная на рынке Республики Беларусь, должна быть маркирована знаком соответствия ТР BY.
Wireless statements ● European regulatory notice ● FCC compliance statement—United States ● Australia statement ● Brazil ANATEL statement ● Canadian statements ● Products with 5 GHz Operation Industry of Canada ● Exposure to Radio Frequency Radiation (Canada) ● European Union regulatory notice ● China CMIIT Wireless Statement: ● Notice for use in Japan ● Notice for use in Russia ● Mexico statement ● Taiwan statement ● Taiwan NCC statement ● Korean statement ● Thailand Wireless
CAUTION: The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential for human contact during normal operation is minimized. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20 cm (8 in) during normal operation. This device complies with Part 15 of FCC Rules.
Néanmoins, les précautions d'utilisation du périphérique doivent être respectées afin de limiter tout risque de contact avec une personne European Union regulatory notice The telecommunications functionality of this product may be used in the following EU and EFTA countries/ regions: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portug
Taiwan statement 在 5.25-5.35 秭赫頻帶內操作之無線資訊傳輸設備，限於室內使用。 Taiwan NCC statement 應避免影響附近雷達系統之操作。 Korean statement 무선 전용제품: 해당 무선설비는 전파혼신 가능성이 있음으로 인명안전과 관련된 서비스는 할 수 없음.
Index A anticounterfeit supplies 1, 13 K Korean EMC statement 31, 32 B batteries included L laser safety statements 31, 32, 34 license, software 1, 14 21, 23 C cartridges non-HP 1, 13 recycling 21, 23 warranty 1, 12 counterfeit supplies 1, 13 customer support online 1, 19 D disposal, end-of-life M material restrictions 21, 23 Material Safety Data Sheet (MSDS) 21, 27 memory chip, toner cartridge description 1, 14 mercury-free product 21, 23 N non-HP supplies 21, 23 1, 13 E electronic hardware recyc
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