User Manual
Table Of Contents
- Printer overview
- Paper trays
- Supplies, accessories, and parts
- Manage the printer
- Use HP Web Services applications (touchscreen models only)
- Change the printer connection type (Windows)
- Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)
- Configure IP network settings
- Printer security features
- Energy-conservation settings
- HP Web Jetadmin
- Update the firmware
- Solve problems
- Customer support
- Control panel help system (touchscreen models only)
- Restore the factory-set defaults
- A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel
- Printer does not pick up paper or misfeeds
- Clear paper jams
- Improve print quality
- Introduction
- Update the printer firmware
- Print from a different software program
- Check the paper-type setting for the print job
- Check toner-cartridge status
- Print a cleaning page
- Visually inspect the toner cartridge or cartridges
- Check paper and the printing environment
- Try a different print driver
- Check the EconoMode settings
- Adjust Print Density
- Calibrate the printer to align the colors
- Adjust color settings (Windows)
- Print and interpret the print quality page
- Resolving print quality problems
- Solve wired network problems
- Introduction
- Poor physical connection
- The computer is using the incorrect IP address for the printer
- The computer is unable to communicate with the printer
- The printer is using incorrect link and duplex settings for the network
- New software programs might be causing compatibility problems
- The computer or workstation might be set up incorrectly
- The printer is disabled, or other network settings are incorrect
- Solve wireless network problems
- Introduction
- Wireless connectivity checklist
- The printer does not print after the wireless configuration completes
- The printer does not print, and the computer has a third-party firewall installed
- The wireless connection does not work after moving the wireless router or printer
- Cannot connect more computers to the wireless printer
- The wireless printer loses communication when connected to a VPN
- The network does not appear in the wireless networks list
- The wireless network is not functioning
- Perform a wireless network diagnostic test
- Reduce interference on a wireless network
- Index
1. 2-line control panels: On the printer control panel, press the OK button.
Touchscreen control panels: From the Home screen on the printer control panel, swipe until the Setup
menu displays. Touch the Setup icon to open the menu.
2. Select the following menus:
a. System Setup
b. Print Quality
c. Color Calibration
d. Calibrate Now
3. 2-line control panels only: Select OK to start the calibration process.
4. A Calibrating message will display on the printer control panel. The calibration process takes a few minutes
to complete. Do not turn the printer o until the calibration process has nished. Wait while the printer
calibrates, and then try printing again.
Adjust color settings (Windows)
When printing from a software program, follow these steps if colors on the printed page do not match colors on
the computer screen, or if the colors on the printed page are not satisfactory.
Change the color options
1. From the software program, select the Print option.
2. Select the printer, and then click the Properties or Preferences button.
3. Click the Color tab.
4. Click the Print in Grayscale option to print a color document in black and shades of gray. Use this option to
print color documents for photocopying or faxing. Also use this option to print draft copies or to save color
toner.
5. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK button
to print the job.
Print and interpret the print quality page
NOTE: The steps vary according to the type of control panel.
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102 Chapter 6 Solve problems ENWW