User Manual
Table Of Contents
- Printer overview
- Paper trays
- Supplies, accessories, and parts
- Manage the printer
- Use HP Web Services applications (touchscreen models only)
- Change the printer connection type (Windows)
- Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)
- Configure IP network settings
- Printer security features
- Energy-conservation settings
- HP Web Jetadmin
- Update the firmware
- Solve problems
- Customer support
- Control panel help system (touchscreen models only)
- Restore the factory-set defaults
- A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel
- Printer does not pick up paper or misfeeds
- Clear paper jams
- Improve print quality
- Introduction
- Update the printer firmware
- Print from a different software program
- Check the paper-type setting for the print job
- Check toner-cartridge status
- Print a cleaning page
- Visually inspect the toner cartridge or cartridges
- Check paper and the printing environment
- Try a different print driver
- Check the EconoMode settings
- Adjust Print Density
- Calibrate the printer to align the colors
- Adjust color settings (Windows)
- Print and interpret the print quality page
- Resolving print quality problems
- Solve wired network problems
- Introduction
- Poor physical connection
- The computer is using the incorrect IP address for the printer
- The computer is unable to communicate with the printer
- The printer is using incorrect link and duplex settings for the network
- New software programs might be causing compatibility problems
- The computer or workstation might be set up incorrectly
- The printer is disabled, or other network settings are incorrect
- Solve wireless network problems
- Introduction
- Wireless connectivity checklist
- The printer does not print after the wireless configuration completes
- The printer does not print, and the computer has a third-party firewall installed
- The wireless connection does not work after moving the wireless router or printer
- Cannot connect more computers to the wireless printer
- The wireless printer loses communication when connected to a VPN
- The network does not appear in the wireless networks list
- The wireless network is not functioning
- Perform a wireless network diagnostic test
- Reduce interference on a wireless network
- Index
Clear paper jams in the rear door and the fuser area
Use the following procedure to clear jams in the rear door and fuser area. When a jam occurs, the control panel
might display a message and an animation that assists in clearing the jam
CAUTION: CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it.
1. Open the rear door.
ENWW Clear paper jams 87