Maintenance and Service Guide

Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ................................................................................................... 118
Installing HP PC Hardware Diagnostics Windows ........................................................................... 118
Using HP PC Hardware Diagnostics UEFI ........................................................................................................... 118
Starting HP PC Hardware Diagnostics UEFI .................................................................................... 119
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive ............................................ 119
Downloading the latest HP PC Hardware Diagnostics UEFI version ............................ 119
Downloading HP PC Hardware Diagnostics UEFI by product name or number
(select products only)
................................................................................................... 119
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ........................................... 120
Downloading Remote HP PC Hardware Diagnostics UEFI ............................................................... 120
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ............... 120
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or
number .......................................................................................................................... 120
Customizing Remote HP PC Hardware Diagnostics UEFI settings .................................................. 120
Appendix A Battery replacement ................................................................................................................... 122
Appendix B Power cord set requirements ....................................................................................................... 125
General Requirements ....................................................................................................................................... 125
Japanese Power Cord Requirements ................................................................................................................. 125
Country-Specic Requirements ........................................................................................................................ 126
Appendix C Statement of memory volatility ................................................................................................... 127
Nonvolatile memory usage ............................................................................................................................... 129
Questions and answers ..................................................................................................................................... 131
Using HP Sure Start (select models only) .......................................................................................................... 132
Appendix D Specications ............................................................................................................................. 133
Index ........................................................................................................................................................... 134
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