Maintenance and Service Guide
Nonvolatile 
Memory Type Amount (Size)
Does this 
memory 
store 
customer 
data?
Does this 
memory 
retain data 
when power 
is removed?
What is 
the purpose of 
this memory?
How is data input into this 
memory?
How is this memory write-
protected?
the on-screen 
instructions.
Intel Management 
Engine Firmware 
(present only in 
select Elite or Z 
models. For more 
information, go to 
http://www.hp.com/
support. Select 
Find your product, 
and then follow 
the on-screen 
instructions.)
1.5 MBytes or 7 
MBytes
Yes Yes Stores 
Management 
Engine Code, 
Settings, 
Provisioning 
Data and iAMT 
third-party data 
store.
Management Engine Code is 
programmed at the factory. 
Code is updated via Intel 
secure rmware update utility. 
Unique Provisioning Data can 
be entered at the factory or by 
an administrator using 
the Management Engine 
(MEBx) setup utility. The third 
party data store contents can 
be populated by a remote 
management console or local 
applications that have been 
registered by an administrator 
to have access to the space.
The Intel chipset is 
congured to enforce 
hardware protection to 
block all direct read/write 
access to this area. An 
Intel utility is required for 
updating the rmware. 
Only rmware updates 
digitally signed by Intel 
can be applied using this 
utility.
Bluetooth ash 
(select products 
only)
2 Mbit No Yes Stores 
Bluetooth 
conguration 
and rmware.
Bluetooth ash is 
programmed at the factory. 
Tools for writing data to this 
memory are not publicly 
available but can be obtained 
from the silicon vendor.
A utility is required for 
writing data to this 
memory and is made 
available through newer 
versions of the driver 
whenever the ash 
requires an upgrade.
802.11 WWAN 
EEPROM
4 Kbit to 8 Kbit No Yes Stores 
conguration 
and calibration 
data.
802.11 WWAN EEPROM is 
programmed at the factory. 
Tools for writing data to this 
memory are not made public.
A utility is required for 
writing data to this 
memory and is typically 
not made available to 
the public unless a 
rmware upgrade is 
necessary to address a 
unique issue.
Webcam (select 
products only)
64 Kbit No Yes Stores webcam 
conguration 
and rmware.
Webcam memory is 
programmed using a utility 
from the device manufacturer 
that can be run from 
Windows.
A utility is required for 
writing data to this 
memory and is typically 
not made available to 
the public unless a 
rmware upgrade is 
necessary to address a 
unique issue.
Fingerprint reader 
(select products 
only)
512 KByte ash Yes Yes Stores 
ngerprint 
templates.
Fingerprint reader memory is 
programmed by user 
enrollment in HP ProtectTools 
Security Manager.
Only a digitally signed 
application can make 
the call to write to 
the ash.
68 Chapter 11 Statement of memory volatility










