User Manual

8/20q Fibre Channel Switch QuickTools switch management user guide 85
Table 17 describes the fields in the Call Home Editor—Tech Support Center Profile dialog box.
Table 17 Call Home Editor—Tech Support Center Profile dialog box fields
Field Description
Name The name automatically assigned to the profile. This profile
can not be changed or deleted, but the settings can be
modified.
Level The severity level of the event (Alarm, Critical, Warning).
The level of events processed by the profile to produce
e-mails that will be sent to the e-mail addresses listed in the
profile.
Format The format used to compile and e-mail a message in
response to an incoming event that is processed by the
profile. Formats allowed include:
• ShortText includes the minimum amount of detail
required to describe the event and identify the switch
sending the message; it is the intended format for
reading on mobile electronic devices.
• FullText includes the same information as ShortText and
provides additional information to identify switch
location and contact information for switch
administrators; it is the intended format for reading via
standard e-mail clients.
• The Tsc1 format is similar to the ShortText format but is
compiled to simplify machine processing of e-mail
messages.
Max Size
(650—2,000,000)
The maximum number of bytes allowed for an e-mail
message compiled for the profile. Most e-mail messages are
relatively small, under 2KB. However, e-mails that are
produced by a capture operation can be as large as 1MB
due to the inclusion of file attachments.
E-mail Subject The subject line in the e-mail that will be sent. The string that
is appended to the string generated by CallHome for the
e-mail message subject line.
Enable Capture Enables or disables the capture operations for the profile.
Only the Tech Support Center profile is allowed to define
and execute capture operations on the switch.
Time of Day The time of day, in HH:MM format, when the capture
operation will be executed on the switch. Only the Tech
Support Center profile is allowed to define and execute
capture operations on the switch. The default is 02:30.
Day of Week The day of the week–specified as Sunday, Monday,
Tuesday, Wednesday, Thursday, Friday or Saturday–when
the capture operation will be executed on the switch. The
default is Monday.
Interval (1—26 weeks) The number of weeks that must pass between executions of
the capture operation. The default is 1.
Address The e-mail address of the recipient being added to the Tech
Support Center profile. A maximum of 10 addresses is
allowed and displayed in the Addresses window.