Intelliprint 8008N User Guide Color Laser Printer
Table of Contents Chapter 1 Introduction 1.1 About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 1.1.1 Warnings, Cautions and Notes . . . . . . . . . . . . . . . . . . . . . . 1-2 1.2 Safety Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 1.2.1 General Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 1.3 Outline of Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 1.3.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2.8 Ensuring reliable Printer Operation . . . . . . . . . . . . . . . . . . . . . 2.8.1 Adding Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.8.2 Turning On the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.8.3 Printing a Demo Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.8.4 Turning Off the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.9 Interface Cable . . . .
Table of Contents 4.9 Interface Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16 4.10 PS Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19 4.11 PCL Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20 4.12 System Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25 4.13 Quality Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide Chapter 7 Replacing Consumables and Replacable Parts 7.1 Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 7.2 Replacing Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4 7.2.1 Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . 7-4 7.2.2 Replacing the Belt Cartridge . . . . . . . . . . . . . . . . . . . . . . . . 7-6 7.2.
Chapter 1 Introduction 1.1 About This Manual 1-2 1.2 Safety Summary 1-3 1.3 Outline of Product 1-6 1.4 Specifications of Product 1-8 1.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 1.1 About This Manual This manual is intended to provide guidance for the proper installation, operation, and maintenance of your printer. Please read this manual carefully to ensure proper use of the printer. Keep the CD-ROM in a safe place, where it can be retrieved readily when needed. The following documentation conventions are used in this manual for ease in understanding and use. 1.1.
Chapter 1 Introduction 1.2 Safety Summary 1.2.1 General Safety Guidelines Before operating the printer, read the following instructions carefully: z Follow all the operating procedures provided in this manual. z Pay special attention to and follow all the hazard warnings on the printer and in the manual. Failure to do so can cause injury to yourself or damage to the printer. z Do not make perform any operation or action in any way other than provided in this manual.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide z No foreign material get into the printer. – Do not spill any liquid into the ventilation slits of the printer. Do not get foreign material such as a metal or flammable article into the printer. Otherwise, it may cause fire or an electric shock. z Touch with dry hands. – Do not touch the printer or the power plug with wet hands. Otherwise, you may suffer an electric shock, or the printer may malfunction. z No excessive moisture or dust.
Chapter 1 Introduction z Install the printer in a stable place. – Do not place the printer in an imbalance position or on a slope, or in other unstable places. Otherwise, the printer may fall over, causing injury. z Do not install the printer where subjected to high temperatures. – If you place the printer where subjected to direct sunshine, or near a heat source such as a stove, the printer may become overheated, causing trouble. z Keep the printer away from a radio or TV set.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 1.3 Outline of Product 1.3.
Chapter 1 Introduction No. Name of Parts Outline of Functions 1 Top Cover Assy Stores the printed output. If required the additional 2 paper supports can be also used to support the paper. The plate at the top can be raised and secured.The paper stopper on the front can be pulled out, the upright support raised and then adjusted back to the required paper size. 2 Operator Panel To configure and advise the status of the printer.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 1.4 Specifications of Product 1.4.1 General Specification Printer No. Name of Parts Outline of Functions 1 Printing Method Semiconductor laser and electrophotography 2 Print Speed a) Monochrome b) 4 Colors Cassette feed and simplex continuous print: 31 sheets per minute (A4 size) 8 sheets per minute (A4 size) 3 Warming-Up Time (ambient temperature of 20°C) 50 to 80 seconds.
Chapter 1 Introduction 1.4.2 Paper Feeder (Optional) No. Name of Parts Outline of Functions 1 Cassette Capacity Paper: 500 sheets 2 Printable Media A4, Letter, B5 and Executive 3 External Dimension 460 (W) × 467 (D) × 185 (H) (mm) 18.1 (W) × 18.4 (D) × 7.3 (H) (inches) 4 Weight Approximately 6 kg/13.2 lb 1.4.3 Duplex Unit (Optional) No. Name of Parts Outline of Functions 1 Printable Media Letter, A4 2 Rated Voltage 24 V DC supplied from the printer engine.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 1.5 Environmental Condition (a) Under Operation: 10.0 to 32.5°C, 20 to 80%Relative Humidity with No Condensation, 0 to 2,500 metres (8200 feet). (b) Under Non-Operation: 5 to 35°C, 10 to 80% RH with No Condensation. (c) Storage and Transportation Environment of Printer The following defines the storage and transportation environment of the printers that have been packed according to the manufacturers specification.
Chapter 2 Installation 2.1 Checking Your Package 2-3 2.2 Procedure for Installation 2-5 2.3 Checking where to Install the Printer 2-6 2.4 Checking the Power Source 2-8 2.5 Installing the Printer 2-10 2.6 Preparing the Printer 2-11 2.7 Connecting the Power Cord 2-17 2.8 Ensuring reliable Printer Operation 2-18 2.9 Interface Cable 2-23 2.10 Selecting a Display Language 2-24 2.11 Adjusting Color Alignment 2-25 2.12 Installing Printer Drivers and Locating User Documentation 2-27 2.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide I don’t know what to do? For situations like this, please read on… Installing Belt cartridge 2-14 Replacing Fusing unit 7-11 Paper jam 6-13 Paper jam 6-10 Installing Toner cartridges 2-11 Loading Paper 3-4 2-2 Paper jam 6-8 Replacing Waste toner pack 7-9
Chapter 2 Installation 2.1 Checking Your Package Before installing the printer, check that all the items are contained in the package. Should any components be missing or damaged, contact your dealer. Printer Power cord Type is dependent on country. Accessory kit Starter kit Quick Start Guide Belt cartridge Software set (CD-ROM) The printer includes toner cartridges K, Y, M and C (one of each), a waste toner pack and a fuser unit, all are consumables.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2.1.1 Accessories and Consumables 2-4 z The software (CD-ROM) contains the printer drivers, user manual and other utilities.
Chapter 2 Installation 2.2 Procedure for Installation CAUTION! Have two or more persons carry the printer. Pay attention not to hurt your back or drop the printer; otherwise, you may suffer from injury. The printer weighs about 29 kg/63.9 lb excluding consumables and options. X Check where to install the printer. X Check the power source. (page 2-6) (page 2-8) X Install the printer. (page 2-10) X Preparing the printer. (page 2-11) X Connect the power cord.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2.3 Checking where to Install the Printer Before installing the printer, check the environment and space for the installation. 2.3.1 Installation Environment Install the printer on a stand or desk in a suitable environment as shown below. The following gives the ranges of temperature and humidity acceptable for printer operation. z Acceptable environment – Temperature: 10°C to 32.
Chapter 2 Installation 2.3.2 Installation Space Secure enough space around the printer as illustrated below (top view) to ensure printer reliability, safety and ease of operation. 118 cm/46.5“ 35 cm/13.8“ with Duplex Unit 25 cm/9.8“ without Duplex Unit (from printer’s rear edge) Duplex unit 122 cm/48“ 20 cm/ 7.9“ 50 cm/19.7“ 35 cm/13.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2.4 Checking the Power Source Check the power source for the printer. 2.4.1 Input Power Requirements Printer model EU: z Supply voltage: 220 – 240 VAC z Frequency: 50 Hz ±2 Hz Printer model US: z z Supply voltage: 120 VAC ±10% Frequency: 60 Hz ±2 Hz WARNING! Connect the printer to a dedicated wall outlet in compliance with the specifications of the printer.
Chapter 2 Installation z Stop operation immediately if your printer emits smoke, excessive heat, unusual noise or smell, or if water or any fluid is spilt onto the printer. These conditions can cause fire. z Immediately turn off and unplug the printer, and contact your Customer Support centre. z If the power cable is broken or insulated wires are exposed, ask your Customer Support Center for a replacement. Using a damaged cord can cause fire or electric shocks.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2.5 Installing the Printer CAUTION! Have two or more persons carry the printer. Pay attention not to hurt your back or drop the printer; otherwise, you may suffer from injury. The printer weighs about 29 kg/63.9 lb excluding its consumables and options. Do not grasp the polyethylene bag that covers the printer to take it out of its packing box. Otherwise, you may loose your grip and drop the printer, causing injury.
Chapter 2 Installation 2.6 Preparing the Printer Install the consumables into the printer. 2.6.1 Toner Cartridges The symbol for these parts is . Remove the shipping cover. Note: Handle the toner cartridge with its label facing upward. Do not install the cartridge upside-down or reverse it. Install the cyan (C), magenta (M), yellow (Y) and black (K) toner cartridges as shown below. 1. Unlock the lever on the front cover and open the front cover. Front cover Lever Toner cartridge 2.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 3. Pull the tape to completely remove the white shipping cover from the printer. Store the cover and tape with the printer packaging. Ensure that the cover immediately in front of the yellow label, held down by tape, is not dislodged. 4. Take the cyan toner cartridge (C) and shake it three or four times in the direction of arrows to level out the toner inside the cartridge. Toner cartridge Protector 5.
Chapter 2 Installation 8. To prepare for the installation of the OPC belt, open the door again and pull each toner cartridge out about an inch.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2.6.2 Belt Cartridge Install the belt cartridge in the printer as illustrated below. Pay attention to the following notes: Note: Do not touch the photosensitive belt or place it down where it can be scratched. The photosensitive belt is very sensitive to light. If this belt is exposed to light of 800 lux or more for 2 minutes or more, it deteriorates, causing troubles in the images printed.
Chapter 2 Installation 4. With the photosensitive belt facing front, hold the black handle at the top of the unit, slide the belt cartridge down into the printer along the guide until it stops. Once the unit is down, push down on both ends of the handle to ensure the belt is fully down. 5. Pull the lock levers back to lock the unit into place. 6. Hold the top cover and bring it down until it locks into place. X Do not allow the cover to drop down. 7.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2.6.3 Fuser unit shipping parts Remove the Fuser shipping parts as illstrated below. Fuser unit Back cover 1. Pull the lever on the back cover to unlock the back cover, and open the back cover until it stops. X Keep the back cover fully open during the replacement work. Lever 2.
Chapter 2 Installation 2.7 Connecting the Power Cord WARNING! Should the printer generate abnormal heat, smoke, strange noises or offensive odor, immediately disconnect the power plug from the wall outlet. Continuing to use the printer may cause fire or electric shock. Only use the power cord supplied with the printer. Using another power cord may cause fire or electric shock. Check that no dust adheres to the power plug. Fully insert the power plug into the wall outlet making sure it has no play.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2.8 Ensuring reliable Printer Operation Ensure that the printer is at room temperature. This is particular important in winter. Operating the printer when it is colder than the room temperature can cause paper jam or bad images. 2.8.1 Adding Paper Before turning on the printer, add paper into the paper tray as shown below. 1. Pull out the paper tray from the printer. Paper tray Side plate End plate 2-18 2.
Chapter 2 Installation Height limit by media type 4. Fan the paper and add it into the paper tray. Pay attention to the following: X Check that the four corners of the paper stack is at the same level in the paper tray. Paper X Supply an appropriate amount of paper so that it does not exceed its height limit. 5. Re-insert the paper tray into the printer (see Chapter 3.2.1, “Print Media Guidelines”).
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2.8.2 Turning On the Printer WARNING! Should the printer generate abnormal heat, smoke, strange noise or offensive odors, immediately turn off the printer, and disconnect the power plug from the wall socket. Continuing to use the printer may cause fire or electric shock. 1. Press the printer mains power to turn the printer power on. Main power switch 2. If the printer power does not turn on, see Chapter 6.
Chapter 2 Installation 2.8.3 Printing a Demo Page Print a Demo Page according to the procedure below. 1. Ensure that the control panel is displaying Ready. 2. Press MENU key. 3. Press PREVIOUS until the display shows Functions. 4. Press SELECT key. 5. Press NEXT until the display shows Print Demo. 6. Press SELECT key. Ready Menu Job Library Menu Functions Functions Print Demo Printing Demo Page 7. The Demo Page will print and the printer returns to Ready Mode.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2.8.4 Turning Off the Printer Main power switch 2-22 1. Check that the printer is not printing The panel should only be showing either ready or not ready. 2. Turn off the mains power switch.
Chapter 2 Installation 2.9 Interface Cable 2.9.1 Connecting the Interface Cable Turn off the printer, and connect an appropriate interface cable to the correct connector on the rear of the printer. Parallel interface connector This connector is used for parallel connection of the printer. LAN interface connector This connector is used for 10BASE-T or 100BASE-TX LAN connection of the printer. USB interface connector This connector is used for USB cable connection of the printer.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2.10 Selecting a Display Language The default language for all LCD display messages and the Configuration Summary and Test Page is English. You can change the language to Espanol, Italiano, Deutsch or Francais. Additional entries included are Portugal, Dutch, Danish, Norwegian, Swedish, Greek, Polish, Russian, Turkish and Brazilian.
Chapter 2 Installation 2.11 Adjusting Color Alignment This allows adjustment of the horizontal (K-H) and vertical (K-V) images on an A4 or letter based page. The horizontal adjustment is for the default source tray currently selected in the paper menu. It allows centering of printed images for this tray to be set. There will also be an extra entry when an optional duplex unit is fitted and duplex is enabled in the paper menu.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2.11.2 Perform the Adjustments Adjustments The K (black) plane must be aligned to the edge of the page. 1. Select the desired tray (press MENU >> PAPER MENU >> DEFAULT SOURCE). 2. Select the resolution to 600 DPI (press MENU >> QUALITY MENU >> RESOLUTION = 600). 3. Print the Alignment Page (press MENU >> COLOR MENU >> ALIGNMENT >> ALIGNMENT PAGE). Set the K-V Adjustment 1. Press MENU >> COLOR MENU >> ALIGNMENT >> K-V Adj. 2.
Chapter 2 Installation 2.12 Installing Printer Drivers and Locating User Documentation 2.12.1 Installing Printer Drivers and other Software for Windows Follow the installation wizards on the CD. If using a plug and play port follow the Local port Installation Instructions on the CD. 2.12.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2.13 Printing a Configuration Summary Your printer can print a configuration summary that lists the currently selected status of menu options, media selections in trays, options installed and other relevant information about your printer. To print a Configuration Summary, follow these steps: 1. From the Ready status, press MENU, the control panel display will read: Menu Job Library 2.
Chapter 2 Installation 2-29
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2-30
Chapter 2 Installation 2.14 Printing PCL and PostScript Font Lists Your printer has the capability of printing lists of all installed PCL or PostScript fonts. To print a Font List, follow these steps: 1. From the Ready status, press MENU, the control panel display will read: Menu Job Library 2. Press PREVIOUS or NEXT until the display reads: Menu Functions 3. Press SELECT, the display will read: Functions Reset Printer 4. Press NEXT or PREVIOUS until the display reads: Functions Print Fonts 5.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2.15 Notes on Moving the Printer CAUTION! Have two or more persons carry the printer. Pay attention not to hurt your back or drop the printer; otherwise, you may suffer from injury. The printer itself weighs about 29 kg/63.9 lb. 2-32 z When carrying the printer: – Remove the Paper Feeder option and the Duplex Unit option, if any, from the printer before carrying it. – When carrying the printer, keep it horizontal.
Chapter 3 Basic Printer Operations 3.1 Turning On and Off 3-2 3.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 3.1 Turning On and Off WARNING! If the printer generates abnormal heat, smoke, strange noises or offensive odors, immediately turn off the printer, and disconnect the power plug from the wall outlet. Continuing to use the printer may cause fire or electric shock. 3.1.1 Turning On the Printer When you turn off the printer, wait 20 seconds or more before turning it back on. 1. Press the printer mains power to turn the printer power on.
Chapter 3 Basic Printer Operations Initializing Ready 3.1.2 Turning Off the Printer Main power switch 1. Check that the printer is not printing The panel should only be showing either ready or not ready. 2. Turn off the mains power switch.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 3.2 Loading Paper Trays with Print Media 3.2.1 Print Media Guidelines Print Media Specifications The tables below show the specifications for print media based on feeder and print mode. Inbuilt feeder in Simplex Print Media type Media specifications Plain paper For laser printer. Weight: 60 to 90 g/m2. Thick paper Tray capacity Media size (W x L in mm) About 250 sheets A4 (210 x 297) A5(148.
Chapter 3 Basic Printer Operations Optional feeder in Simplex Print Media type Media specifications Tray capacity Media size (W x L in mm) Plain paper For laser printer. Weight: 60 to 90 g/m2 (16 to 24 lbs). Thick paper For laser printer. Weight: 90 to 105 g/m2 (24 to 28 lbs). A4 (210 x 297) B5 (ISO) (176 x 250) B5 (JIS) (182 x 257) Letter (215.9 x 279.4) Executive (184.2 x 266.7) About 500 sheets All media should be tested prior to purchase of the printer.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide z Label media where there is no label material being used to fill in between the labels. z Slippery media z Rough media, e.g., low-grade paper and traditional Japanese paper z Poorly cut media z Carbon and coated media z Media covered with a lot of powder or containing a high proportion of calcium carbonate z Previously used labels Notes on print media 3-6 z Do not use media for ink jet printer.
Chapter 3 Basic Printer Operations 3.2.2 Selection of Feeder and Duplexer If you have installed an optional duplexer or feeder you will have to add these options within your printer driver. . Select the options on the left side of the screen and click the Add button to add this as an installed option within the printer driver.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide Select one of the Paper Source settings on the printer driver according to your required input tray. An example is shown below. You may also specify the input tray from within some application programmes. 1. Open the printer properties and click the Page Setup tab. 2. Specify the correct paper size 3. Select Paper Source according to your requirement. X Auto Select: Automatically selects the input tray containing media of the specified size.
Chapter 3 Basic Printer Operations 3.2.3 Duplex Printing To print with the Duplex Unit option on both sides of the sheet, it is necessary to specify the duplex print on the printer driver according to the procedure below. See the printer driver help of Windows or Macintosh installation chapter for further information. 1. Open the printer properties and click the Page Setup tab. 2. Check the Duplex Print checkbox. 3. Click the OK button to validate your settings.
Chapter 4 Control Panel Functions 4.1 Functions of LCD and Lamps 4-2 4.2 Functions of Control Panel Keys 4-3 4.3 Navigating the Control Panel Menus 4-4 4.4 Menu Structure 4-6 4.5 Status Menu 4-7 4.6 Job Library 4-8 4.7 Job Accounting 4-10 4.8 Paper Menu 4-11 4.9 Interface Menu 4-14 4.10 PS Menu 4-17 4.11 PCL Menu 4-18 4.12 System Menu 4-22 4.13 Quality Menu 4-24 4.14 Color Menu 4-25 4.15 Date/Time Menu (option) 4-27 4.16 Functions Menu 4-29 4.17 FLASH Menu 4-30 4.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 4.1 Functions of LCD and Lamps This chapter explains the control panel and its functions, and also demonstrates how to navigate through the control panel menus and submenus that allow you to view and change the printer settings. Web access to the printer is also discussed. 4.1.
Chapter 4 Control Panel Functions 4.2 Functions of Control Panel Keys The control panel buttons allow you to access and navigate menus, and also assist you in recovering from printer errors. The table below explains the functions of the eight pushbuttons. START/STOP key Push this button to start or stop the printer, or to exit the menu system. MENU key Push this button to enter the menu system..
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 4.3 Navigating the Control Panel Menus When you press the MENU button on the control panel, you enter the printer’s menu system. At that point, the first line of the display contains the text “Menu”, indicating that you are in the menu system. The second line of the display lists the active menu, which you can change by pressing the NEXT or PREVIOUS button.
Chapter 4 Control Panel Functions The following figure shows the sequence of pushbuttons and display messages that would allow you to change the number of copies printed. This example illustrates the basic relationship between menus and submenus and demonstrates how the NEXT, PREVIOUS, SELECT and RETURN buttons help you to navigate through the menus. Menu Menu Paper Menu Menu Interface Menu Menu Paper Menu Copies 2 Copies 1 Paper Menu Copies Copies 3 Paper Menu Copies Menu Paper Menu 1.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 4.4 Menu Structure The following figure shows the structure of the control panel main menus and submenus.
Chapter 4 Control Panel Functions 4.5 Status Menu In addition to the main menus listed above, the printer also provides a status menu that allows you to view the current printer settings. Push the STATUS button to enter the Status Menu.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 4.6 Job Library 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text “Job Library” is shown on the second line of the display. 3. Press the SELECT button to enter the Job Library menu. 4. Press the NEXT button to move through the submenus: Print or Delete. 5. Press the SELECT button to enter a submenu. 6. Use the procedures in the following table to access and change the system settings.
Chapter 4 Control Panel Functions Submenu Default Setting Available Settings Delete Job1 Job Name PIN Procedure for Changing Setting 1. Press NEXT or PREVIOUS to scroll through the Print Job Names. 2. Press SELECT to choose the desired Print Job to Delete. This step is necessary if the job is a PRIVATE job. 1. Press NEXT or PREVIOUS to increase or decrease each digit of the four-digit number. 2. Press SELECT to set one digit and move to the next digit. 3.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 4.7 Job Accounting The Job Accounting Menu provides access to functions and settings related to this feature. Use the following procedure to enter the Job Accounting Menu to change the settings or access the functions: 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text “Job Accounting” is shown on the second line of the display. 3. Press the SELECT button to enter the Job Accounting menu. 4.
Chapter 4 Control Panel Functions 4.8 Paper Menu Note: It is important in order to maximize the life and reliability of both the printer and consumables that the media type setings in the menu matches the type of media which is present in the tray. In addition some media types cannot be fed from the optional tray 2 or be used with the optional duplex unit. The Paper Menu provides access to the printer settings for various paper-handling functions. Use the following procedure to enter the paper menu: 1.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide Submenus Default Setting Available Settings Media Size/ Type This submenu allows you to set the media type, media size, and set auto-sensing on or off for all the trays. Tray 1 Type: Plain Tray 2 (optional) Type: Plain Media Type Thick 1, Plain, Transparency, Prepunched, Letterhead, Colored, Pre-printed, Bond, Label, Thick 2, Thick 3, Card stock, Postscard, Envelope 4-12 Media Size Tray 1 A4 , letter, Custom (simplex width 100 to 215.
Chapter 4 Control Panel Functions Submenus Default Setting Available Settings Procedure for Changing Setting Tray Linking On This submenu allows you to turn the tray linking function on or off. On Off 1. Press NEXT or PREVIOUS to toggle between ON and OFF. 2. Press SELECT to save this setting. Blank Pages Print This submenu allows you to choose to either print or not print blank pages of a document. Print Do Not Print 1. Press NEXT or PREVIOUS to toggle between PRINT and DO NOT PRINT. 2.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 4.9 Interface Menu The Interface Menu provides access to the printer interface settings. Use the following procedure to enter the interface menu: 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text “Interface Menu” is shown on the second line of the display. 3. Press the SELECT button to enter the Interface menu. 4.
Chapter 4 Control Panel Functions Submenus Default Setting Available Settings Procedure for Changing Setting Network 1 Setup This submenu allows you to set up the Network interface. Interpreter: Auto Switch Interpreter: Auto Switch PCL PostScript 3 Format: Raw Normal Binary Network Address: 1. Press NEXT or PREVIOUS to move among the submenus. 2. Press SELECT to choose a submenu. 3. Press NEXT or PREVIOUS to scroll through the settings. 4. Press SELECT to save this setting.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide Submenus Default Setting Spooling The spool ing feature allows print jobs to be automatically spooled to the Hard Disk or Flash memory. This is a diagnostic tool. Start Spooling: Spool and Print Spool Only Stop Spooling: Disables spooling Playback: Used to read a file from the user Flash Delete: Use to delete a spool file from the User Flash. Destination: User Flash Disk USB Setup This submenu allows you to set up the USB interface.
Chapter 4 Control Panel Functions 4.10 PS Menu The PS Menu provides access to the PostScript settings. Use the following procedure to enter the PS Menu: 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text “PS Menu” is shown on the second line of the display. 3. Press the SELECT button to enter the PS menu. 4. Press the NEXT button to move through the submenu: Print PS Errors. 5. Press the SELECT button to enter a submenu. 6.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 4.11 PCL Menu The PCL Menu provides access to the PCL settings. Use the following procedure to enter the PCL menu: 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text “PCL Menu” is shown on the second line of the display. 3. Press the SELECT button to enter the PCL menu. 4.
Chapter 4 Control Panel Functions Submenus Default Setting Available Settings Procedure for Changing Setting Pitch This submenu allows you to change the pitch of text. This item changes based on whether a fixed pitch or scalable font is selected. 10.00 0.08 – 100.00 1. Press NEXT or PREVIOUS to increase or decrease the pitch. 2. Press SELECT to save this setting. Symbol Set This submenu allows you to choose a symbol set.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide Submenus Default Setting Available Settings Procedure for Changing Setting Macro Filter This submenu allows you to turn the macro filter on or off. Off On Off 1. Press NEXT or PREVIOUS to toggle between ON and OFF. 2. Press SELECT to save this setting. Lines Per Page This submenu allows you to change the number of lines per page. 60 5 – 128 1. Press NEXT or PREVIOUS to increase or decrease the lines per page. 2.
Chapter 4 Control Panel Functions Submenus Default Setting Available Settings Procedure for Changing Setting Print Area This submenu allows you to set the print area. Normal Normal Expanded 1. Press NEXT or PREVIOUS to toggle between the NORMAL and EXPANDED settings. 2. Press SELECT to save this setting.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 4.12 System Menu The system menu provides access to system settings. Use the following procedure to enter the system menu: 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text “System Menu” is shown on the second line of the display. 3. Press the SELECT button to enter the System menu. 4.
Chapter 4 Control Panel Functions Submenus Default Setting Available Settings Procedure for Changing Setting Wait Timeout This submenu allows you to increase or decrease the length of time (in seconds) that the printer will remain in the waiting state – a job is being processed, no end-of-file has been detected and there is no more data to process. This setting applies to both PCL and PostScript print jobs. 00020 0 – 99999 1.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 4.13 Quality Menu The Quality Menu provides access to the printer settings that are related to print quality. Use the following procedure to enter the Quality Menu: 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text “Quality Menu” is shown on the second line of the display. 3. Press the SELECT button to enter the Quality menu. 4. Press the NEXT button to move through the submenus: Resolution and Toner Saver.
Chapter 4 Control Panel Functions 4.14 Color Menu The Color Menu contains the settings related to the quality of printed color. Use the following procedure to enter the Color Menu: 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text “Color Menu” is shown on the second line of the display. 3. Press the SELECT button to enter the Color menu. 4. Press the NEXT button to move through the submenus: Rendering Intent, Color Matching and Alignment. 5.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide Submenus Default Setting Available Settings Procedure for Changing Setting Color Matching This submenu allows you to enable automatic color correction when printing color documents in RGB format. On Off With this setting set to Off, RGB colors are internally converted to their CMYK equivalent and are then placed on the paper. It is possible that the colors that print will be different than what you see on your screen.
Chapter 4 Control Panel Functions 4.15 Date/Time Menu (option) Note: This menu selection will only appear if the Real Time Clock Option has been installed. Please contact your dealer for more information on this feature. The Date/Time Menu provides access to the printer settings that are related to print quality. Use the following procedure to enter the Date/Time Menu: 1. Press the MENU button on the control panel. 2.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide Submenus Available Settings Procedure for Changing Setting Second This submenu allows you to set the time in seconds. 1 – 59 1. Press NEXT or PREVIOUS to scroll through the seconds. 2. Press SELECT to choose and set the second. Offset from GMT This submenu allows you to set time for a different time zone in hours, minutes and seconds. -12 through + 12 1. Press NEXT or PREVIOUS to scroll through the submenus. 2.
Chapter 4 Control Panel Functions 4.16 Functions Menu The Functions Menu provides access to several printer functions that can supply you with information about the printer and its settings. Use the following procedure to enter the Functions Menu: 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text “Functions Menu” is shown on the second line of the display. 3. Press the SELECT button to enter the Functions menu. 4.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 4.17 FLASH Menu Note: This menu selection will only appear if an optional hard disk drive or Flash DIMM has been installed. See “Installing DRAM Memory DIMMS” for more details. The FLASH Menu provides access to the printer settings that are related to the FLASH DIMM. This menu appears when a User Flash is installed in the printer. Use the following procedure to enter the FLASH Menu: 1. Press the MENU button on the control panel. 2.
Chapter 4 Control Panel Functions 4.18 DISK Menu Note: This menu selection will only appear if an optional hard disk drive or compact flash has been installed. See “User Flash, Compact Flash and Hard Disk Options” for more details. The Disk Menu provides access to the printer settings that are related to the optional Hard Disk. Use the following procedure to enter the Disk Menu: 1. Press the MENU button on the control panel. 2.
Chapter 5 Extended Features 5.1 About this Chapter 5-2 5.2 Installing DRAM Memory DIMMS 5-3 5.3 User Flash, Compact Flash and Hard Disk Options 5-5 5.4 Collating, Saved Jobs and Job Accounting 5-13 5.5 Using the Custom Paper Size Feature 5-21 5.6 Custom Page size and Microsoft Word, Word 2000, and Word 2003 5-23 5.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 5.1 About this Chapter This chapter describes the procedures for installation of DRAM Memory DIMMs, Flash, Compact Flash and the Hard Disk Options and describes how to use the extended features associated with these options. Instructions to access the Printer Web Site and Printer Drivers are described in this chapter.
Chapter 5 Extended Features 5.2 Installing DRAM Memory DIMMS 1. Ensure that the printer power switch is set to the OFF [O] position. 2. Disconnect the power cord from the wall outlet. 3. Remove 2 screws from the top and bottom edge of the controller bracket and gently pull bracket towards you to remove from printer. 4. Carefully insert a DRAM DIMM which is compatible with your printer into DRAM DIMM slot as shown below.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 5-4 5. Reinstall the controller, being sure to insert into the black plastic guide rails and gentley push the controller into position until flush with the printer chasis. Reinsert screws removed in Step 3 procedure. 6. Connect the power cord to the wall outlet.Turn the printer power switch to the ON [ I ] position.
Chapter 5 Extended Features 5.3 User Flash, Compact Flash and Hard Disk Options 1. Carefully review the safety precautions in the front of this guide before starting this installation procedure. 2. Ensure that the printer power switch is set to the OFF [ O ] position. Disconnect the power cord from the wall outlet. 3. Remove 2 screws from the top and bottom edge of the controller bracket and gently pull bracket towards you to remove from printer.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 4. Hard Disk/Compact Flash Installation: Locate the area of the controller identified as “Hard Disk/Compact Flash”. Align the hard disk/compact flash within the designated connector opening and gently push in to ensure the hard disk is connected securely within the connector on the controller assembly. User Flash Installation: Align the key on the connector with the socket as shown below. 5.
Chapter 5 Extended Features 5.3.1 Using the Hard Disk Option and User Flash DIMM Module This section discusses the available control panel menus when the Hard Disk or User Flash option is installed. Power-on files and the storage of files on the Hard Disk and User Flash option are also discussed.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide Operator Panel MENU Structure When the Hard Disk/Compact Flash or User Flash option is installed, the printer control panel menu structure is enhanced as shown in the following table. The shaded areas denote additional features and settings relevant to the Hard Disk or Flash option.
Chapter 5 Extended Features Using the Disk Menu Manipulation of files stored on the hard disk option can be accomplished using the Disk Menu. Disk Menu Print Delete Format Disk Disk Summary Print This selection will read the selected file from the Hard Disk and print it as if it were being received from one of the input ports. Delete This selection will delete the selected disk file or directory from the hard drive. To delete an entire directory, you must first delete all the files within that directory.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide Flash Summary This selection will print a page containing information about the FLASH SIMM including a list of all the current existing files and directories. Using the FLASH SIMM or Hard Disk Option as a PostScript Device In order to allow PostScript programs to access the FLASH SIMM and/or hard disk options, a full implementation of a PostScript storage device is provided.
Chapter 5 Extended Features z initializedisk z dosysstart z setdosysstart Device Parameter Sets When installed, a device parameter set will be supported for either or both FLASH SIMM and hard disk options. The parameter sets can be referenced using the device names %flash% or %disk0%.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide Each time the printer is powered on, if the StartupMode parameter is set to 1, either or both the optional storage devices will be searched for a file called Sys/ Start, a file named Start in a path called Sys. If this file is found, it will be read and parsed by the PostScript interpreter.
Chapter 5 Extended Features 5.4 Collating, Saved Jobs and Job Accounting The features discussed in this section are designed to work with the Hard Disk or Compact Flash Option. However, if no Hard Disk Option is installed, but a User Flash Option is installed, these features will utilize the User Flash Option. If both the Hard Disk Option and a User Flash Option are installed, these features will default to the Hard Disk Option.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 5-14 1. On your desktop, go to the Start menu, left click on Settings, left click on Printers, and then click on your printer driver icon, right click and follow the menu to the Properties menu. 2. Click on the Device Settings button. Scroll down and make sure a Hard Disk option is installed. In the case of the PCL driver also enable the Mopier button as shown. Then click the OK button. 3.
Chapter 5 Extended Features Saved Jobs Feature You can create saved jobs using the drivers that support this feature. The drivers that support this feature are as follows: z PCL - Windows XP and 2000 z PostScript - Windows 2000 and Windows XP (using non Adobe driver) To enable the saved job features you must enable the Hard disk option in the Postscript driver and PCL driver. In addition you should enable Job storage if using the PCL driver. See previous section.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide If using the PCL driver select Print, Preferences, Options, Job Storage Settings. If the box is greyed out check that you have enabled Hard Drive and Job storage enabled in set up printer properties.
Chapter 5 Extended Features Working with Saved Jobs There are two ways to work with Saved Jobs. One is through the front panel menus, the other is through the printer web pages. Front Panel Access The Job Library Menu provides access to the printer settings that are related to the optional Hard Disk. Use the following procedure to enter the Job Library Menu to Print or Delete jobs that are Saved in the Job Library, including jobs that have a PIN number: 1. Press the MENU button on the control panel. 2.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide Menu Submenus Procedure for Changing Setting Job Library (Saved Job with PIN) Print (To print a saved job with a PIN) 1. Press NEXT or PREVIOUS to scroll through Print or Delete options. 2. Press SELECT to choose Print. Print User Folder 1 1. Press NEXT or PREVIOUS to scroll through the User Folder Names. 2. Press SELECT to choose the desired User Folder. Print Job1 1. Press NEXT or PREVIOUS to scroll through the Print Job Names. 2.
Chapter 5 Extended Features Menu Submenus Procedure for Changing Setting Job Library (Delete Saved Job with PIN) Delete (To delete a saved job with a PIN) 1. Press NEXT or PREVIOUS to scroll through Print or Delete options. 2. Press SELECT to choose Delete. Delete User Folder 1 1. Press NEXT or PREVIOUS to scroll through the User Folder Names. 2. Press SELECT to choose the desired User Folder. Delete Job1 1. Press NEXT or PREVIOUS to scroll through the Print Job Names. 2.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 5.4.1 Job Accounting Feature The printer supports a job accounting feature which will store certain information about each print job received by the printer. There are two ways to work with this feature. One is through the front panel menu. Note: Please see “Accessing the Printer Web Page” on page 5-25 for more information on the Job Accounting Feature.
Chapter 5 Extended Features 5.5 Using the Custom Paper Size Feature Use the front panel to select the correct custom size paper for Tray 1. Within the Paper menu, Media Size/Type , Tray 1, you first need to turn auto sense to off, then set the width and height of the paper to be used. Then select use Custom paper size to on. Then you should select the custom size paper within the driver. An example below is shown using the Postscript driver. 5.5.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 12. Press NEXT or PREVIOUS to increase or decrease each digit of the three-digit number to set the length of your paper. When the length of paper is correct, press the SELECT button. Set Custom paper to on also in the paper menu for tray 1. 13. Press RETURN until you exit out of all the submenus and return to READY. 5.5.
Chapter 5 Extended Features 5.6 Custom Page size and Microsoft Word, Word 2000, and Word 2003 When you specify a PostScript custom page size in the Paper Size box in the advanced printer properties for a supported printer, the custom size setting appears to be ignored if you have configured Microsoft Word to use the PostScript Custom Page Size setting. Word defaults to the default size of 8.5 by 11 inches. Word is limited to a maximum length of 22 inches. 5.6.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide WINDOWS 2000 and XP z In CONTROL PANEL, double-click PRINTERS. z Right-click the printer you want to select and then click PROPERTIES. z On the GENERAL tab, click PREFERENCES. z On the PAPER QUALITY tab, click ADVANCED, and then in the PAPER SIZE drop down menu, select the custom form size. Click OK. To use the new form from a program, follow these steps: z z In the program, click PRINT. z In the PRINT dialog box, click PROPERTIES.
Chapter 5 Extended Features 5.7 Accessing the Printer Web Page You can access the printer web page by going to the internet browser and typing the IP address of your network printer (http://IP ADDRESS). You can directly access the printer control panel on the web and it allows you to view and change the printer settings.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide Main Page of Printer Web Site Submenu 1 of Printer Web Site Submenu 2 of Printer Web Site Printer Setup You can view and change printer configuration.
Chapter 5 Extended Features Main Page of Printer Web Site Only appears if the Real Time Clock Option is installed.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide Main Page of Printer Web Site Printer Status Displays printer option and consumables status. You can view the current settings for the Input options on your printer and the Output options installed. Administration Displays security and factory defaults. Allows you to set up support and supplies web links.
Chapter 5 Extended Features Main Page of Printer Web Site Submenu 1 of Printer Web Site Submenu 2 of Printer Web Site User Flash Files You can view contents of folder, retrieve files or delete print files. Format User Flash Allows you to format your User Flash. Print User Flash Summary Prints a summary page of the files stored in the User Flash. Hard Disk Files You can view contents of folder, retrieve files or delete print files. Format Hard Disk Allows you to format your Hard Disk.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide Main Page of Printer Web Site Submenu 1 of Printer Web Site Job Library Takes you to the job library where you can view all user folders and print jobs. Also allows access to print or delete all files stored in your job library on your Hard Disk or User Flash Option. Allows you to save private jobs with a PIN. View contents of user folder. Retrieve files. Delete or print selected files. E-Forms Allows you to view all E-Forms stored.
Chapter 6 Troubleshooting and Maintenance 6.1 Control Panel LCD Messages 6-3 6.2 Media Jams 6-6 6.3 Actions on Print Quality Problems 6-21 6.4 Cleaning the printer to ensure good print quality and reliable media feed 6-28 6.5 Checking for new printer drivers 6-39 6.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide Caution! Reference is made throughout this chapter not to touch the transfer belt. This is shown below. It is important also that when handling the belt cartridge that the green belt is not touched. When it is outside of the printer it should be put down onto a flat surface so that it will not be damaged and paper must be put over it to ensure light cannot fall onto its surface.
Chapter 6 Troubleshooting and Maintenance 6.1 Control Panel LCD Messages LCD Message (Line 1) LCD Message (Line 2) Cause of Error Message Required Action TONER Y MISSING – SEE NOTE 1 REPLACE TONER Yellow toner cartridge is missing. Install Yellow toner cartridge. If cartridge is already installed, make sure the toner cartridge is fully seated and tabs are pressed into the locked position. TONER M MISSING - SEE NOTE 1 REPLACE TONER Magenta toner cartridge is missing.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide LCD Message (Line 1) Cause of Error Message Required Action TONER K LOW - SEE NOTE 3 The supply of BLACK toner is running low. Do not replace cartridge at this time. Make sure a replacement BLACK toner is available. The toner will soon run out. TONER Y EMPTY – SEE NOTE 1 REPLACE TONER Yellow toner cartridge is empty. Replace Yellow toner cartridge. TONER M EMPTY – SEE NOTE 1 REPLACE TONER Magenta toner cartridge is empty.
Chapter 6 Troubleshooting and Maintenance LCD Message (Line 1) LCD Message (Line 2) Cause of Error Message Required Action Paper jam. Open the back cover of printer, the duplex cover, and the inner paper guide to remove paper. PAPER JAM - SEE NOTE 1 JAM-E DUPLEX SERVICE ERROR X CALL SERVICE Press the next key and note the number. Power the printer off, wait 20 seconds, power the printer back on.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6.2 Media Jams If a media jam occurs in the printer, the LCD message in the control panel displays the location of the jam. Take actions according to the message. Notes on media removal 6-6 z You can resolve the media jam only by carefully drawing out the media in accordance with the correct procedure. Do not attempt to forcibly remove the media, which may cause failure of the printer.
Chapter 6 Troubleshooting and Maintenance 6.2.1 Media Jam Locations Fuser unit JAM-C Media Exit JAM-C Duplex Unit (upper) JAM-E Media path Duplex Unit (lower) JAM-D Transfer belt JAM-B Feeder JAM-A 6.2.2 Determining Media Jam Locations by LCD Messages When media jam has occurred, the LCD on the control panel shows a message. Determine the locations of the jam according to the message and diagram above.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6.2.3 z “JAM-A Tray, Rear”: A media jam has occurred between the feeder and the transfer belt. To resolve the jam, remove the paper tray and open the back cover of the printer. z “JAM-B Rear”: A media jam has occurred near the transfer belt. To resolve the jam, open the back cover of the printer. z “JAM-C Rear”: A media jam has occurred between the transfer belt and the fuser unit. To resolve the jam, open the back cover of the printer.
Chapter 6 Troubleshooting and Maintenance 2. Carefully pull the jammed media toward yourself. X Do not forcibly pull the media when it is not likely to come out. X Look into the holder for the paper tray, and visually check out to see if any media or its fragments are left. If you succeed in pulling out the media, go to step (3). If not, remove the media from the rear of the printer in accordance with removal procedure for JAM-B. 3.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide Item Possible cause Action Media The print media has become damp since it is left for a long period without being used. Use media fresh from the package. Page Thin or thick media out Use media that meets of specifications has been specifications. used. 3-5 3-4 Removal Procedure for JAM-B CAUTION! During and immediately after printing, avoid touching the fuser unit and the area around it because they remain hot enough to cause burns.
Chapter 6 Troubleshooting and Maintenance 3. Support the back cover as you push it forward until it locks.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide If JAM-B occurs often If JAM-B occurs often, check out the cause and take necessary actions according to the table below. Item Possible cause Action Back cover The back cover is not firmly shut. Open the back cover and close it again. Inside of the printer There remains a jammed media. Remove the remaining media. Media The print media has Use media fresh from the become damp since it is package.
Chapter 6 Troubleshooting and Maintenance Removal Procedure for JAM-C The procedure for resolving JAM-C instructs you, after removing the first jammed sheet, to search for more sheets. There may be cases when a few sheets of media remain inside the printer. In some circumstances, for example when a duplex unit has been fitted, it is possible to have several sheets in the printer at different locations at the same time.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 4. Remove the jammed media by pulling it down from the fuser unit. X The toner on the media is not fixed. Pay attention not to soil your hands and clothes. X Do not touch the transfer belt. Otherwise, the print quality may be degraded. Jammed media Release levers 6-14 Back cover 5. Return the two green release levers. 6. Close the back cover.
Chapter 6 Troubleshooting and Maintenance If JAM-C occurs often If JAM-C occurs often, check out the cause and take necessary actions according to the table below. Item Possible cause Action Back cover The back cover is not firmly shut. Open the back cover and close it again. Inside of the There remains a jammed Remove the remaining printer media. media. Page – 6-13 Fuser unit The media is stuck on the fuser roller. Remove the media.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide Removal Procedure for JAM-D The procedure for resolving JAM-D instructs you, after removing the first jammed sheet, to search for more sheets. There may be cases when a few sheets of media remain inside the printer. In some circumstances, for example when a duplex unit has been fitted, it is possible to have several sheets in the printer at different locations at the same time.
Chapter 6 Troubleshooting and Maintenance Back cover 4. Pull the lever on the Back cover to unlock the back cover, and open the back cover supporting it until it has hinged fully back. Keep the back cover fully open. 5. Remove the jammed media. Lever X The toner on the paper is not fixed. Pay attention not to soil your hands or clothes. X Never touch the transfer Belt. Otherwise, printing quality may be degraded. Jammed media Back cover Back cover 6.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide If JAM-D occurs often If JAM-D occurs often, check out the cause and take necessary actions according to the table below. Item Possible cause Action Duplex cover The duplex cover is not Open the duplex cover and firmly shut. close it again. There remains a jammed media. Media 6-18 Remove the remaining media. Page – 6-16 There remains a Open the paper reverse jammed media deep in unit and remove the the duplex unit. remaining media.
Chapter 6 Troubleshooting and Maintenance Removal Procedure for JAM-E The procedure for resolving JAM-E instructs you, after removing the first jammed sheet, to search for more sheets. There may be cases when a few sheets of media remain inside the printer. In some circumstances, for example when a duplex unit has been fitted, it is possible to have several sheets in the printer at different locations at the same time.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide If no jammed media can be found in steps (3): Open the back cover according to the removal procedure for JAM-C, and find out the jammed media (Page 6-13). If JAM-E occurs often If JAM-D occurs often, check out the cause and take necessary actions according to the table below. Item Possible cause Action Inside of the There remains a jammed Remove the remaining printer media. media. Duplex cover The duplex cover is not firmly shut.
Chapter 6 Troubleshooting and Maintenance 6.3 Actions on Print Quality Problems Below are given some possible print problem and possible cures. z Overall print is lighter than normal print, fill area on graphics show blank areas, white stripes appear in the printout, or small characters or hairlines do not print sharp. Possible cause Action Page A toner cartridge is becoming This symptom may occur when printempty. ing a large image. Replace the appropriate toner cartridge.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide z Printing is too dark, black stripes appear, the image or background is dirty, or black characters or lines are blurry. Possible cause Action Page The charging roller on the belt Clean the charging roller. cartridge is dirty. 6-28 The photosensitive belt is damaged or deteriorated. Replace the belt cartridge. 7-6 The printer contains jammed media. Remove the jammed media. 6-6 The media is damp.
Chapter 6 Troubleshooting and Maintenance Example of incorrect print Recommended Action If all colors are missing then clean the scanner glass as foreign particles have contaminated it. If the problem is with one color remove the developer and check if there is a matching missing line on the developer. If there is shake the cartridge from side to side and replace into the printer. White lines down the page. Power the printer off. Remove and check the charging belt and reinstall.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide Example of incorrect print Recommended Action Check that the back cover is closed. Check that the transfer roller is installed correctly. If the problem is with one particular color check the contacts at the end are clean. Try replacing the cartridge. No printout or one missing color Check that the cleaner for the Transfer belt is correctly positioned. Check that the cleaner cover is correctly in place.
Chapter 6 Troubleshooting and Maintenance Example of incorrect print Recommended Action Check that media is suitable. Check that the printer driver setting is suitable for the media. Check if plain paper shows the same problem. Check that fuser shipping parts have been removed. Image can be rubbed off after coming out of printer. If the lines are from one color replace that developer. Check that there are no scratches on the belt cartridge.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide Example of incorrect print Recommended Action Replace the matching toner cartridge. Regular spots down the page This is caused by the printer being interrupted during a calibration. If it does not clear after a 5 pages. Check the transfer belt cleaning roller and cover. Clean the transfer roller with a lint free cloth. Streakes on right 5 cm from the right hand side and 1 cm wide.
Chapter 6 Troubleshooting and Maintenance Example of incorrect print Recommended Action Check that printer is level. If the problem is related to one color remove that cartridge and shake it. Clean the end contacts on the cartridge. Replace the cartridge. Uneven density left and right Check the toner cartridges. Clean the toner cartridges end contacts. Check the transfer belt cleaning roller is correctly installed together with its cover. Check that the back door is fully closed. Check the fusing unit.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6.4 Cleaning the printer to ensure good print quality and reliable media feed Note: It is important when following this section to start at the beginning and read and follow it all the way through. Throughout this section it is recommended for users to only use a clean dry lint free cotton cloth to clean parts.
Chapter 6 Troubleshooting and Maintenance Cleaning procedure z Removing the belt cartridge Top cover 1. Turn off the printer. 2. Open the front cover and pull the 4 developers out about an inch. Open the top cover and leave it fully open throughout this work. 3. Push the 2 green levers in to the unlock position and carefully remove the belt cartridge. 4. Put the belt cartridge onto clean paper with the photosensitive belt facing upward.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 5. Put several clean sheets of paper over the photosensitive belt to protect it from light. 6. Release the two lock levers which secure the charging roller. 7. Pull up to remove the charging roller. 8. Clean the area below where the charging roller normally sits using dry lint free cotton cloth. 9. Clean the charging roller with dry lint free cotton cloth. Paper Lock lever 10. Re-install the charging roller. 11.
Chapter 6 Troubleshooting and Maintenance Cleaning the belt cartridge contacts Clean the electrical contacts, as shown below, on the left hand side of both the printer and belt using a dry lint free cotton cloth. Cleaning the toner cartridge contacts Clean the electrical contacts, as shown below, on the left hand side of both the printer and each toner cartridge using a dry lint free cotton cloth.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide Cleaning the scanner glass, printer inside and transfer belt cleaning roller If there are vertical white lines on all the colors down the page then it is likely that the laser windows has become contaminated with toner. If this is the case then it is possible that the inside of the printer needs cleaning. To do this follow the procedure below.
Chapter 6 Troubleshooting and Maintenance Clean the transfer belt cleaning roller contact on the left hand side of the printer using a dry lint free cloth. Clean the area below the transfer belt cleaning roller using a dry lint free cotton cloth. Be careful not to touch the transfer belt. Clean the black laser cover using a dry lint free cotton cloth.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide Cleaning the laser windows Open the laser window cover. Clean the along the laser windows with a dry lint free cloth. Close the laser window cover. Re-insert the following: 6-34 z Transfer belt cleaning roller. The roller should be facing the front when you re-insert this unit. Ensure the end contacts on the cleaning roller match the slots on the printer and the drive gear on the right meshes with the printer’s drive gear.
Chapter 6 Troubleshooting and Maintenance z Replacing the Belt cartridge 1. With the photosensitive belt facing front, slide the belt cartridge into the printer along the guide for the lock lever. 2. Pull the green levers out to lock the unit. 3. Close the top cover ensuring that you keep holding it until it locks into place: do not let the cover drop. Insert the toner cartridges. Close the front cover.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide Cleaning the transfer roller 1. Remove the duplex unit if fitted to allow easier access. 2. Open the back cover. 3. Clean the transfer roller by rotating it at the ends and cleaning along its length with a lint free dry cloth. Be careful of the plastic guide which sits onto of the roller. It has a serrated edge and there is a metal foil also just below also with a serrated edge. Cleaning for reliable media feed 6-36 1.
Chapter 6 Troubleshooting and Maintenance Cleaning Pick up roller (1) 4. Clean the large diameter pickup, by rotating the white plastic roller on the left hand side of the roller and clean along its length with a lint free dry cloth. 5. Clean the registration rollers by rotating the black gear on the left hand side of the roller and clean along its length with a lint free dry cloth.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide Cleaning the paper exit rollers 6. Clean the 4 exit rollers in the upper part of the rear cover rotate the gear on the right hand side to allow cleaning of entire roller. Clean using a lint free dry cloth. 7. Remove paper from the optional feeder. Rotate the gear on the right hand side and clean along the length of the pickup roller with a lint free dry cloth.
Chapter 6 Troubleshooting and Maintenance 6.5 Checking for new printer drivers If you still have a problem it would be worth checking on our web site to see if there are any later drivers available to try. Loading new drivers If new drivers are available it is important that the old drivers are removed first before the new drivers are added. To uninstall the existing old printer driver, follow the procedure below. Note: To remove the Windows NT 4.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 5. In case of Windows XP, Windows 2000 or Windows Server 2003 only, the printer driver should be removed using server properties as well. This will completely remove the driver from the system. If this printer is shared from the system it will also allow those drivers to be deleted. 6. Select File, Server Properties from the printer window. 7. Click the Drivers tab, click the driver.
Chapter 6 Troubleshooting and Maintenance Actions on Abnormal Printer Operation Take appropriate actions on printer troubles according to symptoms. The printer is not fed power Possible cause Action Page The main power switch is not Turn on the main power switch. turned on. 3-2 The power cord is not connected. Connect the power cord. 2-17 The power cord is damaged. Ask your dealer or service representative to replace the power cord.
Local connection TallyGenicom Intelliprint 8008N Color Laser Printer User Guide Possible cause Action Page The USB cable is not connected. Make sure that the USB cable is connected. 2-23 The printer’s control panel is Ensure that USB port, under set not to use the USB port. Interface menu, is set to on. 4-14 A processing time-out occurred on the PC. Increase the time-out value on the printer driver. – The LAN cable is not connected or it is damaged. Check out the LAN cable.
Chapter 7 Replacing Consumables and Replacable Parts 7.1 Consumables 7-2 7.2 Replacing Consumables 7-4 7.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 7.1 Consumables The printer has the following consumables. z Toner cartridges – Black (K) (Part No. 043 339) – Yellow (Y) (Part No 043 338) – Magenta (M) (Part No. 043 337) – Cyan (C) (Part No. 043 336) These toner cartridges based on A4 print size, 5% coverage of individual toner colors, and continuous print will last up to 10,000 pages (K) and 6,600 pages (Y, M and C).
Chapter 7 Replacing Consumables and Replacable Parts z Fuser unit (Part No. 230 V: 043 342 110 V: 043 343) The approximate schedule for replacing the fuser unit based on A4 print size, 5% coverage of individual toner colors, and continuous print is when 60,000 pages are printed.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 7.2 Replacing Consumables 7.2.1 Replacing the Toner Cartridge Replace the toner cartridge according to the procedure below. CAUTION! Do not incinerate the toner cartridge. Sparks may be generated, causing burns. Take care not to spill toner. If toner gets into your eyes, immediately flush your eyes using clean water for 15 minutes or more, and then seek the attention of a doctor.
Chapter 7 Replacing Consumables and Replacable Parts Protector 4. Peel off the tape, and remove the protector for the toner cartridge from the right. Do not lose the protector because it is necessary for transporting the printer. Toner cartridge 5. Slide the toner cartridge along the guides into the printer. 6. Close the front cover securely by pushing it until it locks.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 7.2.2 Replacing the Belt Cartridge Replace the belt cartridge according to the procedure below. Notes on replacing the belt cartridge z Do not touch the photosensitive belt. z The photosensitive belt is very sensitive to light. If this belt is exposed to light of no less than 800 lux for no less than 2 minutes, it deteriorates, causing troubles in the images printed. Pay attention not to expose the belt cartridge to light wherever possible.
Chapter 7 Replacing Consumables and Replacable Parts 3. Remove the belt cartridge by Belt cartridge holding the black handle. 4. Remove the two shipping pins Protective sheet from the new belt cartridge. 5. Remove the protective sheet for the belt cartridge. Pay attention to the following: X Do not touch the photosensitive belt. Shipping pins Photosensitive belt X Do not wipe off any of the white powder adhering to the photosensitive belt. 6.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide Panel operation after replacing the belt cartridge Ready Menu Job Library System Menu Factory Defaults System Menu Reset Belt Life Ready 7-8 1. Ensure that “Ready” is displayed on the LCD. 2. Press the MENU key. Press the NEXT key until “System Menu” appears. 3. Press SELECT key. Press the NEXT key until “Reset Belt Life” appears. 4. Press the SELECT key to reset the belt life. 5. Press START/STOP key to return “Ready” status.
Chapter 7 Replacing Consumables and Replacable Parts 7.2.3 Replacing the Waste Toner Pack Replace the waste toner pack according to the procedure below. CAUTION! Do not incinerate the waste toner pack. Sparks may be generated, causing burns.Take care not to spill any toner. If toner gets into your eyes, immediately flush your eyes with clean water for 15 minutes or more, and then seek the attention of a doctor. 1. Unlock the lever on the front cover and open the front cover. Front cover Lever 2.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 5. Close the front cover securely by pushing it until it locks.
Chapter 7 Replacing Consumables and Replacable Parts 7.2.4 Replacing the Fuser Unit Replace the fuser unit according to the procedure below. CAUTION! The fuser unit and the area around it are hot during and immediately after using the printer. If you touch them, you may be burned. Turn off the printer, and then wait for more than 30 minutes. After the printer is fully cooled, replace the fuser unit. Fuser unit Back cover 1. Turn off the printer. X Wait for more than 30 minutes. 2.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide Tension release piece (Orange) 7. Pull out the tension release piece (orange colored), if fitted, provided on the left and right side of fuser unit. 8. Close and support the back cover until it locks into place. Power the printer back on. Panel operation after replacing the fuser unit Ready Menu Job Library System Menu Factory Defaults System Menu Reset Fuser Life Ready 7-12 1. Ensure that “Ready” is displayed on the LCD. 2.
Chapter 7 Replacing Consumables and Replacable Parts 7.2.5 Notes on discarding the Consumables Follow a method for disposing of and sorting such articles if the method is specified by municipal bylaws. If you entrust a commercial processor with the handling of consumables as industrial wastes, refer to the types and characteristics of consumables below.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 7.3 Periodical Replacement Parts Some of the component parts of the printer, which become worn or deteriorated according to the amount of usage (or ellapsed time of use) must be periodically replaced at the expense of the printer's owner. Such component parts are referred to as “periodical replacement parts”. Normally a service engineer should replace these parts available as a service kit. Contact your dealer or service representative. No.
Chapter 8 Options 8.1 Paper feeder 8-2 8.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 8.1 Paper feeder 8.1.1 Packed Supplies The following are packed for the supplies of the paper feeder. If some of the supplies are missing or damaged, contact your sales representative.
Chapter 8 Options 8.1.2 Before Installing to the Printer Since the paper feeder is installed at the bottom of the printer, you must position the printer so that you are able to install the paper feeder in it. CAUTION! Always have more than two persons work together to carry the printer to prevent a possible injury to your back. The printer weighs as much as 31.5 kg (69 lbs.) without optional components. 1. Turn off the printer. 2.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 8.1.3 Installation To install a paper feeder in the printer, follow the procedures below. Guide pins 1. Install the paper feeder in place. 2. Place the printer on the paper feeder. Gently insert the right guide pin on the paper feeder into the pin hole at the bottom of the printer. 3. Tighten the thumb screw at the left back of the paper feeder. X Make sure that the tab has been placed into the printer and paper feeder.
Chapter 8 Options 4. Tighten the thumb screw at the right front of the paper feeder. X Make sure that the tab has been placed into the printer and paper feeder. 5. Install the left cover. Hook the pivot at the left back of the paper feeder and turn the left cover around the pivot and fit it on. 6. Install the right cover. Hook the pivot at the left back of the paper feeder and turn the left cover around the pivot and fit it on.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide Stopper Rubber foot 7. Turn the two rubber feet to lightly touch them to the installation. The rubber foot is located at the back of the paper feeder. When you turn it right, the rubber foot lowers. 8. Secure the rubber foot with a stopper. When you turn the stopper left to lift it up, the rubber foot is secured. 9. Connect the power cord, printer cable and LAN cable. Parallel cable LAN cable USB cable Power cord 8.1.
Chapter 8 Options 8.2 Duplex unit 8.2.1 Packed Supplies The contents of the package are as follows. If any component is missing or damaged, contact your dealer.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 8.2.2 Before Installing to the Printer Make sure the following before installing the duplex unit. Installing Area To operate the printer smoothly with the duplex unit installed, install the printer where the picture below shows. The duplex unit is installed at the back of the printer, then an area behind the printer must be reserved for operating the duplex unit. 118 cm/46.5“ 35 cm/13.8“ with Duplex Unit 25 cm/9.
Chapter 8 Options 8.2.3 Installation Install the duplex unit to the printer according to the following procedure. 1. Turn off the printer. 2. Disconnect the power cord, USB cable, and LAN cable from the printer. 3. Remove the upper duplex cover from the back of the printer. Parallel cable LAN cable USB cable Power cord X The duplex covers may be readily removed with a coin. 4. Remove the lower duplex cover from the back of the printer.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 5. Remove the duplex connector cap from the back of the printer. X Keep all the covers and cap carefully. Setscrew 8-10 6. Hold the duplex unit grasping the grips in the right and left sides of the unit. 7. Set the duplex unit to the lower positioning groove of back cover. 8. Set the hook in the positioning hole along the guide rib at the upper right of the back cover. 9.
Chapter 8 Options Damper lock hook 10. Hook the damper lock to the damper lock hook of the back of the printer and tighten the screw of the damper lock hook at the right side. 11. Attach the connection cable to the connector of the printer. Damper lock X Insert the connector until it locks. Connection cable 12. Connect the power cord, USB cable and LAN cable. Parallel cable LAN cable USB cable Power cord 8.2.
Index I-1
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide A E Abnormal Printer Operation 6-41 Environment, Installation 2-6 Accessories 2-4 Environmental Condition 1-10 Actions on Abnormal Printer Operation 6-41 Actions on Print Quality Problems 6-21 Adding Paper 2-18 F Feeder 3-7 B Functions of Control Keys 4-3 Functions of Lamps 4-2 Basic Printer Operations 3-1 Functions of LCD 4-2 Belt Cartridge 2-14 Functions of LCD and Lamps 4-2 Belt Cartridge, replacing 7-6 Fuser unit shipping par
Index M Print Media Specifications 3-4 Print Media, not usable 3-5 Maintenance 6-1 Print Quality Problems 6-21 Manual, about 1-2 Printer drivers, removing 6-39 Media Jam Locations 6-7 Printer is not fed power 6-41 Media Jams 6-6 Printer Operation 2-18 Moving the Printer 2-32 Printer, Installing 2-10 Printer, moving 2-32 N Name and Function of Each Part 1-6 Not usable Print Media 3-5 Notes 1-2 Printer, Preparing 2-11 Printer, specifications 1-8 Printer, turning off 2-22 Printer, turning on 2-20
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide Replacing the Toner Cartridge 7-4 Replacing the Waste Toner Pack 7-9 S Safety Summary 1-3 Selection of feeder 3-7 Space, Installation 2-7 Specifications 1-8 Specifications, duplex Uni 1-9 Specifications, paper feeder 1-9 T Toner Cartridge, replacing 7-4 Toner Cartridges 2-11 Troubleshooting 6-1 Turning Off 3-3 Turning Off the Printer 2-22 Turning On 3-2 Turning On the Printer 2-20 Turning the printer on 2-23 W Warnings 1-2 Waste Toner Pack,
TALLYGENICOM REPRESENTATIVES U.S.A. TallyGenicom 4500 Daly Drive, Suite 100 Chantilly, VA 20151 U.S.A. Phone: +1 703 633 8700 Fax: +1 703 222 7629 http://www.tallygenicom.com GERMANY TallyGenicom Computerdrucker GmbH Postfach 2969 D-89019 Ulm Deutschland Tel.: +49 731 2075 0 Fax: +49 731 2075 100 http://www.tallygenicom.de UNITED KINGDOM TallyGenicom Limited Rutherford Road Basingstoke, Hampshire RG24 8PD England, U.K. Phone: +44 870 872 2888 Fax: +44 870 872 2889 http://www.tallygenicom.co.