User manual

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To further troubleshoot your printer please visit:
http://www.inkjet411.com
5. Install the printhead and cartridges into the printer. You may observe a “Replace Printhead message” so
you will need to cycle printer power by turning printer off and then on to clear the error.
6. You should observe a New PRINTHEAD alert message followed by an approx. 4-minute printer preparation
countdown prompt.
NOTE: Re-seating or insertion of the printhead into the printer will consume up to approximately 8-10% of the
ink and effectively re-prime all colors in the ink system.
7. Activate the ‘Print Quality Report’. This can be done from the printer’s control panel or software printer
driver (for example, by selecting ‘Tools’ - ‘Print Quality Report’, or similar).
8. Verify all colors have recovered and no visible streaking or fade is present in print report. If you have
reached this point of the troubleshooting and all the previous troubleshooting steps did not work, and
printhead/ink system failure messages persist, then the printhead is likely damaged and/or at end of life*
and may need to be replaced.
*Typically the average single/replaceable printhead should not reach it’s end-of-life until after a minimum of 8 or
more complete sets of cartridge changes; officejet models have much higher cartridge throughput averages.