User manual

7
To further troubleshoot your printer please visit:
http://www.inkjet411.com
Deskjet 3820 printers (HP 15, 78 ink cartridges)
Running a sample page
1. Turn the printer on.
2. Press and hold the RESUME button until the printer starts printing.
3. Release the RESUME button.
Running a self-test
1. Turn the printer on.
2. Press and hold the POWER button.
3. Press the RESUME button four times.
4. Release the POWER button.
Deskjet 3900 Printer series (HP 21/22 Ink Cartridges)
1. Press and hold the power button.
2. Raise and lower the product cover four times.
3. Release the power button, and the self-test page prints.
4. Refer to video at link below to help evaluate test pattern.
NOTE: A good HP 21 black cartridge should display 416 good nozzles, while a good HP 22 color ink cartridge
should show 300 good nozzles.
REFERENCE: Tap 43 Diagnostics [HP Deskjet 5650 -use HP 56/57/58 cartridges]: http://inkjet411.com/?page_id=2358
Deskjet 5000, 5100, 5160, 5500 series printers (HP 56, 57, 58 ink cartridges)
Running a sample page:
1. Turn the printer on.
2. Press and hold the RESUME button until the printer starts printing.
3. Release the RESUME button.
Running a self-test:
1. Turn the printer on.
2. Press and hold the POWER button.
3. Press the RESUME button four times.
4. Release the POWER button.
Activate 'Tap 43' Cartridge Health Diagnostics: http://inkjet411.com/?page_id=2358
NOTE: You must first stop the blinking ink error light by pressing the Cancel button. You may need to
remove one of the ink cartridges first in order to do this before you can proceed, then re-install cartridge
just prior to commencing the diagnostic test.
1. To begin, Press and HOLD the Power Button.
2. Press the Cancel (X) button 4 times, then…
3. Press the Resume/Down Arrow button 3 times.
4. Release the Power button; the Tap 43 report will print.
NOTE 1: The Tap 43 test report will be printed using the black ink cartridge by default; if a blank page appears
then remove the black ink cartridge from the printer and repeat steps; report will be printed using the Color
cartridge. This can also help you isolate the problem to one of the ink cartridges.
The ‘Current' error message should state ‘None’, however if you observe errors such as….“Too Many Good
Nozzles.” / “Pen in chute -open, shorted control lines” / “Wrong pen Type” / “Unknown Pen Type” / “Pen in
left or right chute has Bad TSR” / “Too Many Resistors Blown or