HP Photosmart 8000 series User’s Guide English
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Copyrights and trademarks © Copyright 2005 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. Notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Contents 1 2 3 4 5 Welcome ...............................................................................................................3 Accessing the onscreen HP Photosmart Printer Help ............................................ 3 Printer parts ...........................................................................................................4 Printer menu ..........................................................................................................6 Getting ready to print ...
Storing the printer .........................................................................................36 Storing the print cartridges ...........................................................................37 Maintaining the quality of photo paper .................................................................37 Storing photo paper ......................................................................................37 Handling photo paper ........................................................
1 Welcome Thank you for purchasing an HP Photosmart 8000 series printer! With this new photo printer you can print beautiful photos, save photos to a computer, and create fun and easy projects with or without a computer. This guide primarily explains how to print without a computer. To learn how to print from a computer, install the printer software and view the onscreen Help. For an overview of using a computer and the printer together, see Printing from a computer.
Chapter 1 Printer parts Front of printer 1 Output tray: After printing, remove your photos and documents from this tray. 2 Main tray: Place plain paper, transparencies, envelopes, or other media in this tray for printing. 3 Printer screen: Use this screen to view your photos and menu options. 4 Main cover: Raise the main cover to access the print cartridges. 5 Top cover: Open the top cover to access the Photo cassette. Use the Photo cassette to print on smaller photo paper.
Back of printer 1 Rear access door: Open this door to clear a paper jam. 2 USB port: Use this port to connect a computer to the printer. 3 Power cord connection: Use this port to connect the power cord included with the printer. Control panel 1 Select Photos arrows: Scroll through the photos and control video playback on a memory card. 2 OK: Select a menu or dialog choice and play/pause a video clip during playback. 3 Print: Print selected photos from the inserted memory card.
Chapter 1 Indicator lights 1 On light: Solid green if the printer is on, otherwise off. 2 Memory Card light: Solid green if a memory card is correctly inserted; flashing green if the printer is accessing a memory card; and off if no memory card is inserted or more than one card is inserted. 3 Print light: Solid green if the printer is ready to print, pulsing green if the printer is busy printing. 4 Status light: Flashing red if there is an error or if some user action is required.
selected size. Each page contains one photo. However, if you specify several copies of the same photo, they all appear on the same page (if enough space is available). Allow photos to dry for one week before laminating. Edit ● Remove red-eye: Select to remove red-eye from the photo displayed on the printer screen. The printer automatically removes red-eye by default. Use the Preferences menu to disable automatic red-eye removal. ● Photo brightness: Press or to increase or decrease the photo brightness.
Chapter 1 ● High requires users of other devices with Bluetooth wireless technology to enter the printer passkey. Reset Bluetooth options: Select to reset all items in the Bluetooth menu to their default values. Help ● Memory cards: Press or to scroll through the memory cards supported by the printer, then press OK to see how to insert the memory card. ● Cartridges: Press or to scroll through the HP print cartridges available for the printer, then press OK to see how to insert the cartridge.
2 Getting ready to print This section includes information on the following topics: ● ● Loading paper Using print cartridges Loading paper Learn how to choose the right paper for your print job and how to load it in the Main tray or Photo cassette for printing. Choosing the right paper For a list of available HP paper, or to purchase supplies, go to: ● ● ● ● www.hpshopping.com (U.S.) www.hp.com/go/supplies (Europe) www.jpn.hp.com/supply/inkjet (Japan) www.hp.
Chapter 2 are supported when printing directly from the control panel. Supported sizes when printing from the control panel A6, A4, 10 x 15 cm (4 x 6 inch) with or without a tab, 3.5 x 5 inch, 5 x 7 inch, 8.5 x 11 inch, Hagaki, and L-size. Loading your paper Paper loading tips: ● ● ● Before loading paper, slide out the paper-width guide to make room for the paper. Load only one type and size of paper at a time. Do not mix paper types or sizes in the Main tray or the Photo cassette.
(continued) Paper type How to load ● 2. ● 20 x 25 cm (8 x 10 inch) photo paper Envelopes 28.0 cm (11 inches) wide and greater 3. 4. 5. ● ● ● ● ● 13 x 18 cm (5 x 7 inch) photo paper 2L-size paper 10 x 20 cm (4 x 8 inch) photo cards B5 paper Envelopes smaller than 28.0 cm (11 inches) wide 1. 2. 3. 4. 5. Squeeze the paper-width guide and slide it to the left until it stops. Load plain paper, photo paper, envelopes or transparencies in the Main tray with the side to be printed facing down.
Chapter 2 Purchasing replacement print cartridges When purchasing replacement cartridges, refer to the cartridge numbers that appear on the back cover of this guide. These cartridge numbers may vary by country/region. You can also find the cartridge numbers in the printer software. To find the correct print cartridge numbers for Windows users 1. Right-click the HP Digital Imaging Monitor icon on the far right of the Windows® taskbar and select Launch/Show HP Solution Center. 2.
Note Do not touch the ink nozzles or the copper-colored contacts, and do not re-tape the cartridges. To insert the cartridges 1. If you are replacing an HP Black, HP Photo, or HP Gray Photo cartridge, push down and pull outward on the cartridge in the right stall to remove it. 2. Hold the new cartridge with the label on top. Slide the cartridge at a slight upward angle into the right stall so the copper-colored contacts go in first. Gently push the cartridge until it snaps into place.
Chapter 2 Once you have inserted a cartridge into the cartridge protector, place it in the storage area located in the printer.
3 Printing without a computer The HP Photosmart 8000 series printer lets you select, enhance, and print photos without even turning on the computer. Once you've set up the printer using the instructions in the Quick Start booklet, you can insert a memory card in the printer and print your photos using the buttons on the printer control panel.
Chapter 3 Printing photos from a memory card You can print photos from a memory card by inserting the card into the printer and using the printer control panel to select, enhance, and print photos. You can also print camera-selected photos—photos you marked for printing using a digital camera— directly from a memory card. Printing from a memory card is quick and easy, and does not drain the digital camera batteries. For more information on inserting memory cards, see Inserting a memory card.
Guidelines: ● ● ● Insert only one memory card at a time. Gently push the memory card into the printer until it stops. The memory card does not insert all the way into the printer; do not try to force it. When the memory card is inserted correctly, the Memory Card light flashes and then remains solid green. Caution 1 Inserting the memory card any other way may damage the card and the printer. Caution 2 Do not pull out a memory card while the Memory Card light is flashing green.
Chapter 3 Supported file formats The printer can recognize and print JPEG and uncompressed TIFF files directly from the memory card. You can also print video clips from MPEG-1, Motion-JPEG QuickTime, and Motion-JPEG AVI files. If your digital camera saves photos and video clips in other file formats, save the files to your computer and print them using a software application. For more information, see the onscreen HP Photosmart Printer Help.
(continued) To decide which photos to print, try one of these options provides spaces for you to select photos to print, specify the number of copies to print, and select the photo layout. 5. Select Print proof sheet, then press OK. Note A proof sheet may be several pages long. Selecting a photo layout Press Layout on the printer to select a layout for the photos you want to print. All photos selected from the printer control panel will print in this layout.
Chapter 3 (continued) Layout Paper size (photo size) 3 per page 3.5 x 5 inch (1.5 x 2.25 inch) 4 x 6 inch (1.75 x 2.625 inch) 5 x 7 inch (2.25 x 3.375 inch) 8 x 10 inch (3.33 x 5 inch) 8.5 x 11 inch (4 x 6 inch) A6 (4.77 x 7.15 cm) A4 (10 x 15 cm) Hagaki (4.52 x 6.78 cm) L (3.96 x 5.94 cm) 4 per page 3.5 x 5 inch (1.5 x 2.25 inch) 4 x 6 inch (1.75 x 2.5 inch) 5 x 7 inch (2.2 x 3.25 inch) 8 x 10 inch (3.5 x 4.75 inch) 8.5 x 11 inch (3.5 x 5 inch) A6 (4.77 x 6.92 cm) A4 (9 x 13 cm) Hagaki (4.52 x 6.
(continued) If you want to… Follow these steps Select more than one copy of a photo 1. 2. 3. Deselect one or all photos When you deselect a photo, the printer discards any changes you made to the print settings for that photo. 1. 2. Insert a memory card. Press Select Photos or to display the photo you want to select. Press OK once for each copy of the displayed photo you want to print. The number of times that the photo has been selected appears at the bottom of the photo.
Chapter 3 (continued) If you want to… Follow these steps: Main tray or Photo cassette is loaded with the correct paper. 4. 5. Print more than one copy of a photo Before you begin, make sure that the memory card is inserted in the printer and the Main tray or Photo cassette is loaded with the correct paper. Print all photos on the memory card Before you begin, make sure that the memory card is inserted in the printer and the Main tray or Photo cassette is loaded with the correct paper.
(continued) If you want to… Follow these steps: sheet is inserted when you scan that proof sheet. 5. 6. Photos printed from a proof sheet use the default print settings. Any print settings you 7. have applied to photos, such as cropping, color effects, and decorative frames, are ignored. Press OK to begin scanning. When a message appears on the printer screen prompting you to load paper, then load the photo paper. Press OK to start printing the photos you selected on the proof sheet.
Chapter 3 (continued) If you want to… Follow these steps: After printing, the printer deletes the DPOF file and unmarks the photos. 3. Stop printing To stop a print job in progress, press Cancel. 4. Remove the memory card from the digital camera and insert it into the printer. When Print DPOF photos? appears on the printer screen, select Yes, and then press OK. The photos you selected with a camera will print.
(continued) Problem How to correct it Blurred photos To automatically focus images for clearer, sharper detail 1. Press Menu. 2. Select Preferences, then press OK. 3. Select SmartFocus, then press OK. 4. Select On, then press OK. This preference affects all printed photos. Photos with poor lighting and contrast This preference affects all printed photos. Poor-quality video clips This preference photos printed from video clips.
Chapter 3 (continued) To try these features… Follow these steps Create borderless prints 1. 2. You can set the printer to print borderless photos. Press Layout. Select One photo per sheet, borderless, then press OK. Make sure to use photo paper. If you use plain paper, the printer will override the borderless setting and print with narrow white borders on all sides to prevent paper jams. Add a decorative frame Choose from a palette of different patterns and colors to make the frame stand out. 1. 2.
(continued) To try these features… Follow these steps Press Zoom to enter Zoom mode, where you can increase or decrease the magnification by 0.25x. The maximum level is 5.0x. 2. Note The crop box changes from green to yellow if printing at the selected magnification will noticeably reduce the print quality. 3. 4. 5. Print panoramic photos Note All photos printed in panoramic mode are printed borderless. 1. 2. 3. 4. 5. Print stickers Load Avery C6611 or C6612 photo sticker paper before printing.
Chapter 3 (continued) To print photos from a… Follow these steps If you have a Bluetooth digital camera, you can purchase the optional HP Bluetooth wireless printer adapter and print from the camera using a Bluetooth wireless connection. 2. Note For information on how to print from other Bluetooth wireless devices, see Printing without a computer. 4. Digital camera with PictBridge technology 1. Note Some PictBridge cameras might list the 5 x 7 inch paper size as 2L, 127 x 178 mm, or 13 x 18 cm.
Printing photos from an HP iPod Before using the steps below to import photos to and print photos from your HP iPod, make sure your images and your HP iPod meet the following requirements: ● ● The images you copy to the HP iPod must be in JPEG format. Make sure the HP iPod is formatted in Windows (FAT 32 file structure). The HP iPod defaults to the Windows file structure. To check if your HP iPod was formatted for Windows, go to Settings > About on your HP iPod.
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4 Printing from a computer All HP photo printers come with the HP Image Zone software, which helps you do more with your photos than ever before. Use it to get creative with your pictures: edit them, share them, and create fun projects such as greeting cards. The HP Photosmart printer software interface appears whenever you print. It controls the resolution and color, and it usually chooses those settings automatically.
Chapter 4 HP Instant Share so that you can easily share your photos. HP Image Zone Express is only available for Windows users. Open HP Image Zone Express (Windows users) ➔ Double-click the HP Image Zone Express icon on your desktop. If you need help, see the onscreen Help within HP Image Zone Express. Explore the many features of HP Image Zone Express: ● ● ● ● View — View photos in multiple sizes and ways. Easily organize and manage your photos. Edit — Crop your photos and fix photos with red eye.
5 Care and maintenance The HP Photosmart 8000 series printer requires very little maintenance. Follow the guidelines in this chapter to extend the life span of the printer and printing supplies, and to ensure that the photos you print are always of the highest quality. Cleaning and maintaining the printer Keep the printer and print cartridges clean and well maintained using the simple procedures in this section. Cleaning the outside of the printer To clean the exterior of the printer 1.
Chapter 5 If you complete all three levels of cleaning using this procedure and you still notice white streaks or missing colors on the test page, you may need to clean the print cartridge contacts. For more information, see Manually cleaning the print cartridge contacts. Note If a cartridge has been recently dropped, you may also see white streaks or missing colors in your prints. This problem is temporary and clears up within 24 hours.
1 Image print quality. If the lined bars look good, photos should print well. 2 Ink nozzle quality. If there are white streaks in the solid bars on this page, try cleaning the print cartridge. 3 Estimated ink level. This indicator shows how much ink is left in the print cartridge. 4 Diagnostic information. Use the text information on this page when working with Customer Care to solve printing problems.
Chapter 5 Updating the software Download the latest printer software update periodically to ensure you have the latest features and improvements. To download printer software updates, visit www.hp.com/ support or use HP Software Update. Make sure the computer is connected to the Internet before performing software updates. Note These procedures do not update the HP Image Zone software. In some countries/regions, you can contact HP directly to order HP Image Zone software updates on CD.
The printer is built to withstand long or short periods of inactivity. ● ● Store the printer indoors out of direct sunlight in a place without temperature extremes. If the printer and print cartridge have not been used for one month or more, clean the print cartridges before printing. For more information, see Cleaning and maintaining the printer. Storing the print cartridges When you store the printer, always leave the active print cartridges inside the printer.
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6 Troubleshooting The HP Photosmart printer is designed to be reliable and easy to use. This chapter answers frequently asked questions about using the printer and printing without a computer. It contains information about the following topics: ● ● ● ● Printer hardware problems Printing problems Error messages Bluetooth printing problems For additional troubleshooting information, see: ● ● Software installation troubleshooting: The Quick Start booklet that came with the printer.
Chapter 6 ● – Incorrect print cartridge installed – Packaging materials are not removed If you are unable to solve the problem by using the instructions above, urn off the printer, then unplug the power cord. Wait about 10 seconds, then plug it in again. Turn on the printer. The Status light flashed amber briefly after I turned the printer off. Solution This is a normal part of the power-down process. It does not indicate a problem with the printer. The Status light is flashing amber.
The printer makes noises when I turn it on, or starts making noises on its own after it has been sitting unused for a while. Solution The printer may make noises after long periods of inactivity (approximately 2 weeks), or when its power supply has been interrupted and then restored. This is normal operation—the printer is performing an automatic maintenance procedure to ensure that it produces the best quality output. The printer is plugged in, but it will not turn on.
Chapter 6 panel. To print the photos you want, select them manually. For more information, see Selecting photos to print. I selected the Print new option in the printer menu, but the printer did not print the new photos stored on the memory card. Solution There are no new photos on the memory card, or the photos have already been printed from the printer control panel. To print the photos you want, select them manually. For more information, see Selecting photos to print.
● ● If you are loading small photo paper, use the Photo cassette. For a list of sizes that you can place in the Main tray and Photo cassette, see Loading your paper. The paper may be too thin or too thick. Use HP paper for best results. For more information, see Choosing the right paper. Printed pages are dropping off of the Output tray. Solution Pages can drop off of the Output tray when they are printed. To prevent this, always extend the Output tray extension when you print.
Chapter 6 ● ● A cartridge is out of ink. Replace it. Some of the ink nozzles on a cartridge are clogged. Clean the cartridges. See Cleaning and maintaining the printer. No page came out of the printer. —OR— The paper jammed while printing. Solution ● The printer may need attention. Read the printer screen for instructions. ● The power may be off or there may be a loose connection. Make sure the power is on, and that the power cord is securely connected.
The printer ejects the paper when preparing to print. Solution Direct sunlight could be interfering with the operation of the automatic paper sensor. Move the printer out of direct sunlight. Print quality is poor. Solution ● You may be printing in Ink-backup Printing Mode. The printer enters Inkbackup Printing Mode when one of the print cartridges is missing. Replace the missing print cartridge with a new one. For more information, see Inserting and replacing the print cartridges.
Chapter 6 ● ● You may have chosen the wrong paper size for the selected layout. For information, see Selecting a photo layout See the HP Photosmart online printer help for information on how to optimize photo quality. The photos I marked for printing in the digital camera do not print. Solution Some digital cameras, such as the HP 318 and HP 612, let you mark photos for printing in both the camera's internal memory and on the memory card.
3. 4. 5. 6. Gently remove the jammed paper from the printer. Replace the rear access door. Plug in the printer and turn it on. When you have cleared the paper jam, print your document again. Error message: Out of paper. Load paper then press OK. Solution Load paper, then press OK to print again. For paper-loading instructions, see Loading paper. Error message: Unsupported media size. Job was cancelled. Press OK. Solution The printer cannot use the size of paper loaded.
Chapter 6 Error message: Cartridge not compatible. Solution You have inserted a print cartridge that does not work with the printer. Replace the print cartridge with one that is compatible with the printer. For more information, see the back cover of this guide. Error message: All print cartridges are missing. Solution The print cartridges are either not installed or are installed incorrectly. Install the print cartridges using the instructions in Inserting and replacing the print cartridges.
Error message: Photo is missing. —OR— Some photos are missing. Solution The printer cannot read the file on the memory card or the file was accidentally deleted, or one or more files specified for the job are missing from the memory card. Try saving the photos to the computer using the digital camera rather than the memory card. If a photo is missing, you may have accidentally deleted the photo from the card. Error message: Card access error.
Chapter 6 camera port at the same time. Remove memory cards or disconnect the camera until only one card is in the printer or one camera is connected. Error message: Card was removed. Job was cancelled. Solution You removed a memory card from the printer while it was busy printing a file from the memory card or saving files to the computer. Follow these steps: 1. Press OK. 2. Reinsert the memory card and print selected photos or saved files again.
Error message: Multiple layouts selected. Scan cancelled. Solution You filled in more than one layout circle at the bottom of the proof sheet. Follow these steps: 1. Print a new proof sheet. 2. Completely fill in the circle to select one of the seven layouts. 3. Try scanning the proof sheet again. For more information, see Selecting photos to print. Error message: Layout not selected.
Chapter 6 My Bluetooth device cannot find the printer. Solution ● Make sure the Bluetooth device is plugged into the camera port on the front of the printer. The light on the adapter flashes when the adapter is ready to receive data. ● You may be too far from the printer. Move the Bluetooth device closer to the printer. The maximum recommended distance between the Bluetooth device and the printer is 10 meters (30 feet). ● Make sure that your Bluetooth device is compatible with the printer.
7 HP Customer Care Note The name of HP support services may vary by country/region. If you have a problem, follow these steps: 1. 2. 3. 4. Check the documentation that came with the printer. – Quick Start booklet: The HP Photosmart 8000 series Quick Start booklet explains how to set up the printer and print your first photo. – User's Guide: The User's Guide is the book you are reading.
Chapter 7 Western Europe: Customers in Austria, Belgium, Denmark, Spain, France, Germany, Ireland, Italy, Netherlands, Norway, Portugal, Finland, Sweden, Switzerland, and the United Kingdom should go to www.hp.com/support to access phone support numbers in their country/region. Other countries/regions: See the list of support telephone numbers inside the front cover of this guide. Placing a call Call HP Customer Care while you are near the computer and printer.
8 Specifications This section lists the minimum system requirements for installing the printer software, and provides selected printer specifications. For a complete list of printer specifications and system requirements, see the onscreen HP Photosmart Printer Help. For information about viewing the onscreen Help, see Welcome. System requirements Component Windows PC minimum Macintosh minimum Operating system Microsoft Windows 98, 2000 Professional, Me, XP Home, and XP Professional Mac OS X 10.
Chapter 8 Printer specifications Category Specifications Media specifications Recommended maximum length: 35.6 cm (14 inch) Recommended maximum thickness: 292 µm (11.5 mil) Media sizes Photo paper, 10 x 15 cm (4 x 6 inch) Photo paper with tab, 10 x 15 cm with 1.25 cm tab (4 x 6 inch with 0.5 inch tab) Photo paper, 13 x 18 cm (5 x 7 inch) Photo paper, 10 x 30 cm (4 x 12 inch) panorama Photo cards, 10 x 20 cm (4 x 8 inch) Index cards, 10 x 15 cm (4 x 6 inch) Hagaki cards, 10.0 x 14.8 cm (3.9 x 5.
(continued) Category Specifications Microdrive MultiMediaCard Secure Digital Memory Sticks xD-Picture Card Memory cardsupported file formats Printing: See Supported file formats Paper tray – media sizes supported Main tray Saving: All file formats 7.6 x 12.7 cm to 21.6 x 35.6 cm (3 x 5 inch to 8.
Chapter 8 (continued) Category Specifications 1 HP Gray Photo Note The print cartridge numbers you can use with this printer appear on the back cover of this guide. Print speed (maximum) Black printouts: 30 pages per minute Color printouts: 24 pages per minute Photos: 27 seconds for each 10 x 15 cm (4 x 6 inch) photo Connectivity USB 2.0 full-speed: Microsoft Windows 98, 2000 Professional, Me, XP Home, and XP Professional; Mac OS X 10.
HP printer limited warranty statement HP product Duration of limited warranty Software 90 days Print cartridges Until the HP ink is depleted or the “end of warranty” date printed on the cartridge has been reached, whichever occurs first. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with. Accessories 1 year Printer peripheral hardware (see the following for details) 1 year A. Extent of limited warranty 1.
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Index A Adaptive Lighting 24 aligning print cartridges 35 alignment page 35 antique coloration 25 B Bluetooth connecting to printer 15 menu settings 6 troubleshooting 51 borderless photos selecting layout 19 borderless prints 25 buttons 5 C camera-selected photos 21 cameras connecting to printer 15 direct-printing 27 PictBridge 27 port 4 printing from 27 cartridges.
multiple copies 20 multiple photos 20 photo index 18 selecting layout 19 test page 34 without computer 15 Q quality photo paper 37 photos 24 printing test page 34 R red-eye removal 24 regulatory notices 63 removing memory cards 24 replacing print cartridges 12 S sepia tones 25 slide show 25 SmartFocus 24 specifications 55 storing photo paper 37 print cartridges 13, 37 printer 36 system requirements 55 T test page 34 TIFF file format 18 trays, paper 4 troubleshooting Bluetooth 51 Customer Care 53 error messa
Regulatory notices Hewlett-Packard Company This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: ● ● This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation. Pursuant to Part 15.