HP Jornada 820/820e Handheld PC User’s Guide Part number F1260-90001 Printed in Singapore Edition 2
Copyright notice This manual and any examples contained herein are provided “as is” and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard Co. shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual or the examples herein.
Contents Welcome ............................................................................................ 1 Opening the HP Jornada package ........................................................... 2 Using this guide .................................................................................................. 3 Finding information ......................................................................................... 6 Learning about HP Jornada ...................................................
HP Jornada H/PC User’s Guide Staying organized ...................................................................... 93 Using Microsoft Pocket Outlook ............................................................ 94 Using HP Jornada viewer ........................................................................... 98 Recording voice memos ............................................................................ 102 Getting down to business .....................................................
|1 Welcome | 1 Congratulations on purchasing the Hewlett-Packard Jornada 820 or 820e Handheld PC (H/PC), a mobile device powered by the Microsoft® Windows® CE operating system. The size and capabilities of the HP Jornada 820/ 820e H/PC let you keep your most important business and personal information current and close at hand. Your HPÊJornada supports the latest version of Microsoft Pocket Outlook, so you can check e-mail while on the road and manage your appointments and contacts.
2 | HP Jornada H/PC User’s Guide Opening the HP Jornada package Your HP Jornada package includes the following items: • • • • • • HP Jornada 820 or 820e H/PC HP Jornada Standard Battery Two CR2032 coin-cell backup batteries AC adapter and power cable Sync cable HP Jornada Quick Start Guide—A guide to getting started with your HP Jornada quickly • Desktop Software for Microsoft WindowsÊCE compact disc—Includes Microsoft WindowsÊCE Services as well as software and system updates for both your HPÊJornada a
Chapter 1 | Welcome | 3 • CompactFlash Card and adapter (10MB) (F1233A)— Adds storage memory. • Parallel Printer Cable (F1274A)—Connects your HPÊJornada directly to a PCL printer. • Serial adapter (F1295A)—Allows you to connect to the 25-pin port on your desktop PC from the 9-pin connector on your sync cable. Using this guide This User’s Guide is designed to help you use your HPÊJornada quickly and easily.
4 | HP Jornada H/PC User’s Guide • ChapterÊ4, Connecting to your desktop PC— • • • • • Provides all the information you need to install WindowsÊCE Services on your desktop or notebook PC, transfer files, and synchronize Pocket Outlook data and e-mail messages. ChapterÊ5, Staying organized—Explains how to use your HP Jornada to manage your calendar and address book and describes to-do lists, alarms, and reminders.
Chapter 1 | Welcome | 5 Conventions This User’s Guide includes certain visual cues that will help you find the information you want easily. A shortcut, another way to do something, or expanded information about the topic. Caution or warning information about the topic. This is important information that should be observed to prevent loss of data or damage to your HP Jornada. Step-by-step instructions. Helpful information related to the topic.
6 | HP Jornada H/PC User’s Guide Finding information This guide describes what is included with your HPÊJornada, provides an overview of the programs included, and describes how to set up communications between your device and desktop PC and between your device and the Internet. The following table is a guide to the different types of information available to help you use your HPÊJornada. Note that, although this book introduces the programs on your device, it does not describe them completely.
Chapter 1 | Welcome | 7 Learning about HP Jornada Hewlett-Packard has taken mobile computing to new levels of compatibility and convenience. With HP Jornada, you’ll notice many benefits that you would not find using other, similar computers. Your HP Jornada is: • Ready to work when you need it, with up to 10 hours • • • • of battery life Simple to synchronize with your desktop PC Convenient to carry with you, weighing 1115 g (2.
8 | HP Jornada H/PC User’s Guide The programs listed below are installed in ROM and cannot be erased or removed. Microsoft Pocket Office On the Start menu, point to Programs, point to Office, and then click one of the following choices. • Pocket Word—Take notes and compose documents, or • • • transfer Microsoft Word files from your desktop PC to read and review while you’re away from your office.
Chapter 1 | Welcome | 9 • Tasks—Keep track of to-do lists. Set an alarm or a reminder and HP Jornada will make sure you never forget a task! Microsoft Pocket Internet Explorer On the Start menu, point to Programs and then click Internet Explorer. Or, double-click the Internet Explorer desktop icon. • Browse the Web from your HP Jornada or subscribe to channel content with this streamlined version of Microsoft Internet Explorer 4.0.1.
10 | HP Jornada H/PC User’s Guide Special HP applications On the Start menu, point to Programs, point to HP Applications, and then click one of the following choices. • HP Jornada viewer—Display Calendar, Task, and • • Contact information (Pocket Outlook) in as much detail as you need so you are always in control of your schedule. Month View, Week View, and Day View help you manage your calendar even more efficiently. (Also accessible through a desktop icon and through an HP hot key.
Chapter 1 | Welcome | 11 Accessories On the Start menu, point to Accessories, and then click one of the following choices. • InkWriter®—Use the InkWriter to jot quick notes or to • • • • • create sketches while in a meeting. Microsoft Voice Recorder—Record reminders or vital information when there is no time to type. Calculator—Perform simple calculations in an on-screen calculator, and then copy the results to any open document.
12 | HP Jornada H/PC User’s Guide Maintaining your HP Jornada With proper maintenance, your HP Jornada will be a reliable desktop PC companion. Follow these tips to ensure long and trouble-free use. Cleaning the screen Touching the HP Jornada screen with your hand will leave a trace of natural oil that may make it difficult to read the screen. To clean the screen, use a commercial glass cleaner sprayed on a soft cloth. Avoid spraying the screen directly.
| 13 Getting started | 2 This chapter will help you start using your Hewlett-Packard Jornada 820 or 820e Handheld PC (H/PC). You will learn how to set up your HP Jornada, discover how to customize Microsoft® Windows® CE to work for you, and you will have a brief introduction to the Windows CE operating system. When you have finished this chapter, you will have all the information you need to begin working with your HP Jornada.
14 | HP Jornada H/PC User’s Guide HP Jornada hardware features The views below will introduce you to the various connectors, ports, and other features of your HPÊJornada. External monitor port Infrared port Appointment notification LED USB (host) Telephone connector (model 820 only) Security slot This is the back view of the HP Jornada.
Chapter 2 | Getting started | 15 • Telephone connector (RJ-11)—Allows you to connect a phone line to your HP Jornada modem, keeping you in touch with the world. (For more information, see the Connecting the phone line section in chapterÊ3.) • Security slot—Allows you to keep your HP Jornada safe with the connection of an optional Kensington security cable. CompactFlash release button Serial port CompactFlash Card slot AC port This is the right-side view of the HP Jornada.
16 | HP Jornada H/PC User’s Guide PC Card slot PC Card release button Backup battery compartment This is the left side view of the HP Jornada. • PC Card Type II Card slot—Enables you to use PC Cards (also called PCMCIA Cards) to expand memory or to add functionality to your HP Jornada. (For a list of recommended PC Cards, go to the Hewlett-Packard Web site at www.hp.com/handheld.) • PC Card release button—Ejects a PC Card from the slot.
Chapter 2 | Getting started | 17 Reset button On/Off key Hot keys Audio speaker Microphone Touch pad Battery charging LED This is the front view of the HP Jornada. • Audio speaker—Plays system sounds or voice memos. • Microphone—Allows you to record voice memos. • Reset button—Quickly reinitializes the WindowsÊCE operating system. (Warning: When you reset your HPÊJornada, you will lose all unsaved data in any open documents. See the Resetting section in chapterÊ8.
18 | HP Jornada H/PC User’s Guide Setting up your HP Jornada Follow the steps below to start using your HP Jornada for the first time. As part of the setup process, you will install the batteries, turn on the device, and complete the WindowsÊCE Welcome Wizard. To set up your HPÊJornada, you will need your HP Jornada, the HPÊJornada Standard Battery, the AC adapter and power cable, and the backup batteries. Follow the steps described below in the order they are presented.
Chapter 2 | Getting started | 19 To install the main battery 1. Place your HP Jornada on a table or desk with the bottom of the device facing up. Be sure the unit is closed. 2. Place the main battery in the battery slot on the bottom of your HP Jornada. The leads on the battery should line up with the contacts on the bottom of the device. 3. Slide the battery toward the back of your HPÊJornada until it snaps into place. After you install the main battery, your HP Jornada will turn on automatically.
20 | HP Jornada H/PC User’s Guide
Chapter 2 | Getting started | 21 Use the AC adapter to plug your HP Jornada into external power whenever possible, especially when connecting to a desktop PC, using a PC Card modem, NIC, or other peripheral, or letting the LED indicator flash for extended time periods. Installing the backup batteries The two CR2032 coin-cell backup batteries protect your data when the main battery runs out of power.
22 | HP Jornada H/PC User’s Guide
Chapter 2 | Getting started | 23 The sections below describe the steps of the Welcome Wizard. Follow the instructions displayed in the taskbar area at the bottom of your screen to complete the Welcome Wizard. When you have completed the Welcome Wizard, you will be ready to begin using your HP Jornada. To maximize battery life, minimize the brightness setting, and then adjust contrast to achieve readability. Follow the instructions in the taskbar to complete the Welcome Wizard.
24 | HP Jornada H/PC User’s Guide Select the city nearest your home from this list. World Clock displays regional information based on the selected city. Selecting your Home City Windows CE bases its regional settings on the city you designate as your “Home City.” Click the city nearest your home in the drop-down list on the Home City tab. If your city is not listed, you can use the World Clock control panel to add it later. (See the World Clock topic in online Help.
Chapter 2 | Getting started | 25 Setting the World Clock Windows CE uses the system clock to monitor your alarms and appointments as well as to synchronize the most current files and calendars with your desktop PC. So make sure you set the correct time and date. Set the time by typing the current time in the box below the clock face or by dragging the hands on one of the clocks to the correct time. Set the date by clicking the current date on the calendar (click the or buttons to change day and month).
26 | HP Jornada H/PC User’s Guide close at hand. Windows CE Services with ActiveSync™ increases the power of your HP Jornada by letting you synchronize the information on your desktop or notebook PC with your device. Using the Start menu and Taskbar Use the Start menu to open settings, Help, recently used documents, and programs such as HP Applications. Just click Start, and then click the program or item you want to open.
Chapter 2 | Getting started | 27 Using Help on your HP Jornada You can get Help for specific programs, including WindowsÊCE, as follows: • For detailed procedures and overview information about a program, on the Start menu, click Help, and then click the program name on the Contents tab. • For Windows CE Help, click the button in any program or dialog box where it appears. • To learn the function of a specific button or control, click and hold on a toolbar button and its name will appear in a ToolTip.
28 | HP Jornada H/PC User’s Guide Using the HP Jornada keyboard To provide full functionality in a smaller size, the HPÊJornada keyboard lets you accomplish common tasks with a few convenient key combinations: • To turn the caps lock on or off, press and hold the key. While the Fn/AltGr key as you press the left caps lock is on, the symbol appears in the status area of the taskbar. • To activate (or deactivate) the numeric keypad, press and hold the Fn/AltGr key as you press the key.
Chapter 2 | Getting started | 29 HP Jornada settings also enable you to save your preferred settings in a custom profile so that you can change all your options with a single click. To open the HP settings control panel 1. On the Start menu, point to Programs, point to HP Utilities, and then click HP settings. –or– Press the HP Jornada settings hot key .
30 | HP Jornada H/PC User’s Guide
| 31 Accessing e-mail | 3 and the Web With your HPÊJornada Handheld PC (H/PC), you can keep in touch with your office, home, and clients through e-mail and the Internet. You can connect in myriad ways using your HPÊJornada and various accessories. This chapter will guide you through the options best suited to your needs.
32 | HP Jornada H/PC User’s Guide Deciding how and why you want to connect The method you use for sending and receiving your e-mail, browsing the Internet, and accessing other remote resources depends on your goals and situation.
Chapter 3 | Accessing e-mail and the Web | 33 Accessing personal e-mail and the Internet If you want e-mail and Internet service only (with no access to a company network), you will need: • An installed modem—If you have the HPÊJornada 820, • • • you have an internal modem so you are ready to go. If you have the HPÊJornada 820e, you can choose from a variety of available PC Card modems.
34 | HP Jornada H/PC User’s Guide Installing and configuring a modem The HP Jornada 820 has a built-in 56K V.90 modem for easy communication, so no installation is required. The HPÊJornada 820e supports a variety of available PC Card modems. (For more information about compatible PC Card modems, go to the HP Jornada Accessories page on the Hewlett-Packard Web site at www.hp.com/handheld.
Chapter 3 | Accessing e-mail and the Web | 35 Setting up a dial-up connection to your ISP After you have established an account with an ISP, you can set up a connection on your HPÊJornada and connect to the Internet and your e-mail whenever you want. To make this configuration process easier, use the HPÊJornada dialup application.
36 | HP Jornada H/PC User’s Guide Input ISP information—This includes the information you collected from your ISP, such as the dial-up telephone number and IP, DNS, and WINS address settings. Many ISPs automatically (or, dynamically) assign both IP and DNS addresses. If your ISP does not assign these automatically, you should clear the Server-assigned addresses option and type the addresses. When you enter the IP address, you can also choose to use SLIP if your ISP uses this protocol.
Chapter 3 | Accessing e-mail and the Web | 37 sages, such as graphics and audio files, to be sent over the Internet).
38 | HP Jornada H/PC User’s Guide Web service information The HPÊJornada dialup application prompts you to select settings for Web services, such as your Home and Search pages, AutoDial and AutoDisconnect, plus Advanced options. Advanced options include security settings, caching (and cache size), and enabling cookies. You can also set a proxy server address, although this is not generally necessary for ISP connections. Home and Search pages—Set addresses for your Home and Search pages using this option.
Chapter 3 | Accessing e-mail and the Web | 39 Location information Your location settings set your dialing options with respect to your dialing location. You will be able to save and name this group of settings as a profile so that you can choose among profiles when you dial up. For instance, you can create one connection profile for dialing from a hotel and another profile for dialing from your home. After you collect the necessary information, you are ready to start the HPÊJornada dialup application.
40 | HP Jornada H/PC User’s Guide To connect an analog phone line to your HP Jornada 1. Connect the phone cord to the phone jack. 2. Connect the other end of the phone cord to the phone connector on the back of your HP Jornada or to your PC Card modem (following the instructions provided by your modem manufacturer). If you are unable to find an analog phone line, use the line dedicated to a fax machine. Fax machines use only analog lines.
Chapter 3 | Accessing e-mail and the Web | 41 4. Check the phone number, supply the prefix if necessary, and then click Dial. A progress message appears to tell you when you are connected to your network, and then an icon appears in the taskbar while you remain connected. 5. To disconnect, double-click the connection icon in the status area of the taskbar, and then click Disconnect.
42 | HP Jornada H/PC User’s Guide • An account with your corporate network set for • • dialing in to your network server—Your network administrator can provide you with important information, such as a user name, password, dial-up phone number(s), server names, and so on. A dial-up connection set up on your HP Jornada— This step is made easier with the HP Jornada dialup application, included on your HP Jornada. Access to a phone line—You can connect to an analog phone line with your HP Jornada 820.
Chapter 3 | Accessing e-mail and the Web | 43 • Phone number of network server modem • IP, DNS, and WINS addresses, if necessary • Your e-mail user name or ID (This may be the same as your user name.) • Your e-mail password (This may be the same as your • • user password.
44 | HP Jornada H/PC User’s Guide ready to dial up. At this time, you will also complete the following tasks: Choose E-mail or Web Service—You can choose one or both options. Your network administrator can tell you which options are available to you. Choose Typical or Advanced setup—Typical setup will automate most of the connection configuration by using default settings. Advanced setup allows you more control over setup options.
Chapter 3 | Accessing e-mail and the Web | 45 E-mail Service At this stage in the process, you can input the following e-mail information: UserID and password—The user name (UserID) and password you use to access your e-mail account may be the same as the user name and password you use to log on to your network. However, sometimes another name and password are used for this service. Service types—Your network may use POP3 or IMAP4 protocol for receiving mail.
46 | HP Jornada H/PC User’s Guide Fill in your E-mail Service information. Web service information This portion of the HP Jornada dialup application configures Web service information, such as your Home and Search pages, AutoDial and Auto Disconnect, plus Advanced options. Advanced options include enabling cookies, caching (and cache size), and security settings. You can also set a proxy server address. Check with your network administrator to see if this applies to your settings.
Chapter 3 | Accessing e-mail and the Web | 47 Advanced settings—Control some advanced Web service features with the HP Jornada dialup application. You can enable cookies and caching and set security levels with this option. Advanced security settings include the option to select from two versions of SSL (Secure Socket Layer) or PCT (Private Communication Technology).
48 | HP Jornada H/PC User’s Guide Connecting the phone line After you have configured a connection to your network, you are ready to connect the phone line to your modem or HP Jornada and then to dial in. To connect to types of phone lines supported by your modem, follow the instructions provided by your modem manufacturer. To connect to an analog phone line, use this procedure. To connect the phone line to your HP Jornada 1. Connect the phone cord to the phone jack. 2.
Chapter 3 | Accessing e-mail and the Web | 49 2. Select a location and a connection from the dropdown boxes, and then click Continue. 3. In the Dial window, confirm the user name and password you use to log on to your network, and select the modem you will use to dial the call. 4. Check the phone number, and then click Dial. A progress message appears to tell you when you are connected to your network, and then an icon appears in the taskbar while you remain connected. 5.
50 | HP Jornada H/PC User’s Guide • An account with your corporate network—Your • network administrator will give you important information, including an IP address for your HP Jornada, if it is not dynamically assigned A network (LAN) connection—This includes the physical connection to your LAN.
Chapter 3 | Accessing e-mail and the Web | 51 Establishing an account or guest privileges on the network Contact your network administrator to set up an account or guest privileges on the network. The network administrator will give you the information you need to log on to the network just as you do with your desktop PC, including user name, password, domain name, and IP address (if applicable).
52 | HP Jornada H/PC User’s Guide To log on to the network with your HP Jornada 1. Plug the NIC into the PC Card slot on your HPÊJornada. The network will establish a connection automatically. After you have connected your HP Jornada to the network, you can access a file on a network file server by typing the complete path to the file in the Windows CE address bar. To access a file on a network 1. On the Start menu, point to Programs, and then click Windows Explorer. 2.
Chapter 3 | Accessing e-mail and the Web | 53 Windows Explorer keeps a list of the most recently used Internet and network resources, so you do not have to type the path each time. Select a network path or URL from the dropdown list. Creating and modifying connections You may set up more than one connection using the HPÊJornada dialup application; for example, you may create separate connections for access to your personal e-mail and for network access.
54 | HP Jornada H/PC User’s Guide Use HP dialup to modify connections you have set up with HP dialup, and use Remote Networking to modify connections you have set up with Remote Networking. If you change an HP dialup connection using Remote Networking, the registry is saved incorrectly, and the connection can no longer be used. To modify an existing connection or location 1. Double-click the HP dialup icon on your desktop. 2.
Chapter 3 | Accessing e-mail and the Web | 55 • A PPP, SLIP, or corporate account—Set up an • • • • account with an ISP or your corporate network administrator (for remote access to your corporate network). Gather the same service provider information that is described in the previous sections in this chapter. A Remote Networking connection—You will need to set up a Remote Networking connection as described in this section.
56 | HP Jornada H/PC User’s Guide 6. Select your modem type from the list. You should not need to change settings in the Configure or TCP/IP Settings dialog boxes. When you are finished, click Next. 7. Enter the access phone number and click Finish. Once you have created the dial-up connection, simply double-click the connection, enter your user name, password, and domain, and click Connect any time you want to connect.
Chapter 3 | Accessing e-mail and the Web | 57 Schedule+, or Microsoft Exchange on your desktop computer with your HP Jornada. Each time you synchronize, WindowsÊCE Services compares the changes you made on your HPÊJornada and desktop PC and updates both computers, including changes to the messages in your Inbox. For more information, see chapter 4, Connecting to your desktop PC. The HP Jornada dialup application automatically sets up an Inbox service for you.
58 | HP Jornada H/PC User’s Guide 7. In the Mail General Preferences dialog box, select the desired options. 8. In the Mail Inbox Preferences dialog box, select the desired options. 9. In When Getting Messages, choose how you want messages downloaded by default. Choosing Get full copy of messages will take up more storage space on your HP Jornada. Choosing Only synchronize Inbox folder hierarchy (IMAP4 only) will speed up the time it takes to download your messages. 10.
Chapter 3 | Accessing e-mail and the Web | 59 To connect to your service provider from Inbox 1. On the Services menu, click the connection you would like to dial. 2. Click Connect. 3. Type in your user name, password, and domain name, if necessary. 4. Click Dial Properties if you need to modify or choose a different location. 5. Click Connect. A message will appear to show you the status of your connection. When your connection is established, you can send and receive mail.
60 | HP Jornada H/PC User’s Guide a line limit for messages that you download. To set these and other preferences, on the Services menu, click Options, select the service you want to modify, and then click Properties. Attachments When you send an attached file, such as a Pocket Word file, be sure the recipient can read the file type you are sending. Pocket Word files (.pwd) can only be read by other WindowsÊCE devices such as the HPÊJornada. You can choose to save the file as .txt or .
Chapter 3 | Accessing e-mail and the Web | 61 Synchronization with your desktop PC You can synchronize your HP Jornada e-mail with the email program (Outlook or Exchange) on your desktop PC partner. When you synchronize: • Messages are copied from the Inbox folder on your • • desktop computer to the Inbox folder on your HP Jornada (by default, no attachments will be copied). Messages on the two computers are linked.
62 | HP Jornada H/PC User’s Guide If you did not use the HP Jornada dialup application to create your ISP or network connection, you must set up a Remote Networking account first. (See the Creating connections without the HP Jornada dialup application section in this chapter.) Then, set up Options in Pocket Internet Explorer. The HPÊJornada dialup application automatically updates the Pocket Internet Explorer settings.
Chapter 3 | Accessing e-mail and the Web | 63 dialup application, use the following procedure. To browse the Web or your intranet 1. Double-click the HP dialup icon on your desktop. 2. In the HP dialup window, select a location and a connection from the drop-down boxes, and then click Continue. 3. In the Dial dialog box, confirm the user name and password you use to connect to your ISP or network and select the modem you will use to dial the call. 4. Check the phone number, and then click Dial.
64 | HP Jornada H/PC User’s Guide Receiving your CompuServe mail If you are a member of CompuServe, you can use Inbox to receive your CompuServe e-mail on your HPÊJornada. To do this, you will need to: • Use the Web browser and Internet account on your • • • desktop PC (partner) to go to the CompuServe Web site at www.csi.com/communications. Follow the instructions that are provided at that site for creating a POP3 mailbox.
| 65 Connecting to your | 4 desktop PC Your HP Jornada 820 or 820e Handheld PC (H/PC) works perfectly as a standalone computer. But to get the most out of your HP Jornada, you will want to connect to your desktop or notebook PC. This chapter describes how to establish a connection between your HP Jornada and a desktop PC, and how to use your HP Jornada with a desktop PC—or with any PC that has Microsoft® Windows® CE Services installed.
66 | HP Jornada H/PC User’s Guide Connecting for the first time You can connect to a desktop PC using your HP Jornada serial port, or you can connect to an infrared-equipped desktop or notebook PC using the infrared port. Before you connect, you must install Windows CE Services on the desktop PC. Then, you can connect your HP Jornada to your desktop PC with the sync cable, the infrared port, or a network connection, and establish a partnership.
Chapter 4 | Connecting to your desktop PC | 67 components are needed and prompts you to set up only the necessary components. For instance: • If you do not already have Outlook or Schedule+ • installed, the Setup Wizard will attempt to install Schedule+ version 7.0a. The Setup Wizard can add Inbox extensions to enable you to transfer messages to your desktop mail client— Exchange or Outlook. You may need to restart your PC after installing each component.
68 | HP Jornada H/PC User’s Guide • Microsoft Exchange Update—Adds an option to the Tools • • • • • • • menu in Microsoft Exchange, allowing you to synchronize your HP Jornada Inbox with your Windows Inbox. Microsoft Schedule+ 7.0a—A schedule management program for Windows 95 or NT. Ethernet Components—Network drivers for your Windows CE. Microsoft Pocket Streets—A maps-and-navigation program for Windows CE. WindowsÊ95 infrared drivers version 2.0—Allow you to install an infrared port on a desktop PC.
Chapter 4 | Connecting to your desktop PC | 69 • Hard disk drive with 10 to 50 MB of available hard disk • • • space (actual requirements will vary, based on selection of features and current system configuration) Available 9-pin serial communications port CD-ROM drive VGA or higher resolution graphics card (SVGA 256-color recommended) To install Windows CE Services 1. Insert the Desktop Software for Microsoft WindowsÊCE compact disc into the CD-ROM drive on your desktop PC. 2.
70 | HP Jornada H/PC User’s Guide Connecting by sync cable The HP Jornada uses a serial connection to communicate with a desktop PC. The serial connection is established with the sync cable that was included with your HPÊJornada and a 9-pin serial communications port on your desktop PC. If you do not have a 9-pin serial port on your desktop PC, or if the port is in use by another device, such as a printer or modem, you may need to obtain an adapter from your computer manufacturer.
Chapter 4 | Connecting to your desktop PC | 71 Establishing a partnership After you set up Windows CE Services on your desktop PC, you are prompted to establish a partnership between your desktop PC and your HP Jornada. The partnership enables your desktop PC to recognize your HP Jornada when transferring files or synchronizing data. You can establish partnerships between your HP Jornada and up to two desktop PCs (for example, your home PC and your office PC).
72 | HP Jornada H/PC User’s Guide you connect your HP Jornada to your desktop PC, or to synchronize continuously—whenever the synchronized information changes, for as long as the computers are connected. Regardless of the options you choose while completing the wizard, you can also synchronize at any moment by choosing the Synchronize Now command from the Tools menu of the Mobile Devices window. For more information, see the Synchronizing data section in this chapter.
Chapter 4 | Connecting to your desktop PC | 73 Verify that the sync cable from your HP Jornada is connected to the port listed on the Communications tab of the Windows CE Services Properties dialog box (this is the port you selected when setting up Windows CE Services), as shown in the following figure. If these steps fail to correct the problem, use the Windows CE Services Communications Troubleshooter.
74 | HP Jornada H/PC User’s Guide Connecting to your desktop partner After you have established a partnership, you have several options for connecting your device to your desktop partner in the future. You can set Windows CE Services to automatically detect your HP Jornada and establish a connection whenever you connect the sync cable. Using the COM port on your desktop PC is the easiest way for you to connect, unless you use that port for other peripherals. To enable automatic connection 1.
Chapter 4 | Connecting to your desktop PC | 75 To close the connection 1. On your HP Jornada, double-click the connection icon in the status area of the task bar. 2. In the Connection Status dialog box, click Disconnect. Connecting by infrared You can use the infrared port on your HP Jornada to connect to a desktop or notebook PC that is running WindowsÊ95 (or later).
76 | HP Jornada H/PC User’s Guide 4. When setup is complete, restart your desktop PC, and then open the Mobile Devices window. 5. In the Mobile Devices window, click Communications on the File menu. 6. Under Port, select the infrared port you installed when you set up the infrared device. –or– Click New to install the port. (If you install a new port, you may need to reinstall WindowsÊCE Services.) To configure your HP Jornada for infrared connection 1.
Chapter 4 | Connecting to your desktop PC | 77 performed a full reset of your HP Jornada by removing all power or allowing the batteries to die. In these cases, when you connect your HP Jornada to a PC, the New Mobile Device Detected dialog box appears, offering you the option to Synchronize, Browse, or to Restore data from an existing backup file. If you choose Synchronize, the New Partnership Wizard will begin, and your HP Jornada will be designated as a partner of the desktop PC.
78 | HP Jornada H/PC User’s Guide your HP Jornada are displayed as any other folder on your desktop PC. You can cut, paste, and copy files between folders on your HP Jornada, or transfer files between your HP Jornada and your desktop PC, simply by dragging the file icons between the appropriate folders. For more information about transferring files, including details on converting file types between Pocket Office and Office 97 programs, see the Transferring files section later in this chapter.
Chapter 4 | Connecting to your desktop PC | 79 Synchronizing data Windows CE Services with ActiveSync enables you to synchronize data between your HP Jornada and desktop PC, so the names you add to your Contacts database and the appointments you add to your Calendar while traveling can be automatically updated on your desktop PC when you return. You can also synchronize messages in your HPÊJornada Inbox with Microsoft Outlook or Microsoft Exchange on your desktop PC.
80 | HP Jornada H/PC User’s Guide To specify data to synchronize 1. On your desktop PC, open the Mobile Devices window, and then select your HP Jornada icon. 2. On the Tools menu, click ActiveSync Options. 3. On the General tab of the ActiveSync Options dialog box, select the check boxes beside the services you want to synchronize. 4.
Chapter 4 | Connecting to your desktop PC | 81 You can resolve each conflict manually, at the time of synchronization, or you can resolve conflicts automatically by setting a default option for conflict resolution. To set a default option for conflict resolution 1. Open the Mobile Devices window, and then select your HP Jornada icon. 2. On the Tools menu, click ActiveSync Options. 3. On the General tab of the ActiveSync Options dialog box, click Advanced. 4.
82 | HP Jornada H/PC User’s Guide Before you can synchronize remotely, the desktop PC or network server must be configured for Remote Access Services (Windows NT) or Dial-Up Networking (Windows 95 or later), and you must create a connection on your HPÊJornada using either the HP Jornada dialup application or the Remote Networking program. For information about setting up connections with the HP Jornada dialup application, see the Setting up a remote connection to your network section in chapter 3.
Chapter 4 | Connecting to your desktop PC | 83 Accessing a computer not on your network If you want to dial in to a computer that is not on a network (such as your home PC with Microsoft Windows 95 and Microsoft Plus! pack), you must set up the target PC to receive your calls as follows. • The target desktop PC must be turned on. • The target desktop PC must have a modem installed and • • • • • configured and must be set to receive incoming calls.
84 | HP Jornada H/PC User’s Guide To create a Remote Networking connection 1. On the Start menu, point to Programs, point to Communication, and then click Remote Networking. 2. In the Remote Networking folder, double-click Make New Connection. 3. In the Make New Connection dialog box, click Dial-up, and then click Next. 4. If you have the HP Jornada 820, select the BuiltIn Modem from the list of modems. If you have the HP Jornada 820e, select the appropriate option for the modem you have installed. 5.
Chapter 4 | Connecting to your desktop PC | 85 2. If you are connecting using a modem or dial-up connection, select the connection you will use from the list. All connections you have created either with the HP Jornada dialup application or Remote Networking will appear in this list. –or– If you are connecting over a network, click Network Connection. 3. In the Connect to list, select the name of the desktop PC to which you will connect.
86 | HP Jornada H/PC User’s Guide 3. Click either the Device to Desktop or Desktop to Device tab. 4. Select the file type, and click Edit to change conversion options. In most cases, you will be offered a single conversion option or no conversion at all. When converting files between certain file types, such as between Microsoft Word (.doc) and Pocket Word (.pwd) or between Microsoft Excel (.xls) and Pocket Excel (.pxl), certain formatting or attributes may be lost.
Chapter 4 | Connecting to your desktop PC | 87 The following procedure will replace all files, programs, and Pocket Outlook data you have added to your HP Jornada with the information stored on the palmtop PC. To migrate data from an older Windows CE device to your HP Jornada 1. Connect the older Windows CE palmtop PC to the desktop PC and establish a partnership between the two. 2. Synchronize the palmtop PC with the desktop PC using H/PC Explorer 1.0 or Windows CE Services. 3.
88 | HP Jornada H/PC User’s Guide 7. Insert the Desktop Software for Microsoft WindowsÊCE compact disc that came with your HPÊJornada, and set up Windows CE Services 2.2. (For more information, see the Installing WindowsÊCE Services section in this chapter.) 8. Connect your HP Jornada to the desktop PC. 9. In the New Mobile Device Detected dialog box, click Restore to restore data to your HP Jornada from the backup file created in step 3. 10.
Chapter 4 | Connecting to your desktop PC | 89 Before translating PIM data files, you must install the version of Schedule+ 7.0a found on the Desktop Software for Microsoft Windows CE compact disc on your desktop PC. To install the HP PIM Translation Utility onto the desktop PC using the HP Jornada compact disc 1. Insert the HP Jornada compact disc into the CD-ROM drive on your desktop PC. 2. On the main menu of the HP Jornada compact disc installation screen, click HP PIM Translation Utility.
90 | HP Jornada H/PC User’s Guide Limitation on appointment translation Although the Appointment Book applications on the HPÊ100LX/200LX palmtop PCs and HP OmniGo 100/120 organizers and the Calendar application on the HPÊPalmtop PC support daily, weekly, monthly, and yearly repeated events, the Schedule+ application supports only daily and yearly repeated events.
Chapter 4 | Connecting to your desktop PC | 91 Book database field structure), the translation is straightforward.
92 | HP Jornada H/PC User’s Guide • First name/Last name - Name1 [Name3] Name2 maps to Name1 [Name3] = First Name and Name2 = Last Name. In all cases, Last name is mapped to a single word, with any additional words such as [Name3] becoming part of First name. Mapping additions If a field appears in the left column with no mapping (that is, no arrow in the center column) select a field name from the drop-down list of the Schedule+ field immediately to the right of the field whose mapping you want to define.
| 93 Staying organized | 5 Your Hewlett-Packard Jornada 820 or 820e Handheld PC comes with a variety of programs designed to help you stay organized. Use Microsoft® Pocket Outlook™ and HPÊJornada viewer to manage your contacts, tasks, and calendar while you are away from your office.
94 | HP Jornada H/PC User’s Guide Using Microsoft Pocket Outlook Your HP Jornada comes with Microsoft Pocket Outlook, which includes Calendar, Contacts, Tasks, and Inbox. Using Microsoft Windows® CE Services, you can synchronize information on your HP Jornada with information in Microsoft Outlook, Microsoft Schedule+, or Microsoft Exchange on your desktop computer. Each time you synchronize, Windows CE Services compares the changes you made on your device and desktop PC and updates both computers.
Chapter 5 | Staying organized | 95 If you need to schedule a meeting with people who use Outlook, Pocket Outlook, or Schedule+, you can use Calendar to schedule the meeting. When attendees receive a meeting request, they can choose to accept or decline the meeting. If they accept, the meeting is automatically placed in their schedule. In addition, their response is automatically sent back to you, and your Calendar is updated.
96 | HP Jornada H/PC User’s Guide Managing names and addresses with Contacts The Contacts program maintains a list of your friends and colleagues so that you can easily find the information you are looking for, whether you are at home or on the road. Using the infrared port, you can also quickly share Contacts information with other Windows CE–based mobile device users. To create a new contact 1. In Contacts, click New Contact. 2. Enter a name. 3.
Chapter 5 | Staying organized | 97 You can sort the list on any column by clicking the column heading (the column used for sorting the list displays a triangle in the heading). If you sort by status, active tasks are listed before completed tasks. Or, you can filter your list to show only a specific status of a task or tasks belonging to a specific category. When your list is filtered, the filter dropdown list indicates which category is selected. Overdue tasks are displayed in red, bold text.
98 | HP Jornada H/PC User’s Guide Using HP Jornada viewer HP Jornada viewer gives you a quick and versatile way to view the information in your Pocket Outlook Calendar, Contacts, and Tasks databases. HP Jornada viewer displays the information you choose in as much detail as you like, including detailed contact information, tasks and notes on a single screen, or all the appointments and tasks scheduled for a single day, a week, or up to 12 months at a time.
Chapter 5 | Staying organized | 99 The Today Banner displays the date and the next scheduled appointment. View your appointment information. Click an icon to switch between Tasks, Contacts, and Calendar views. HP Jornada viewer shows your Pocket Outlook information quickly. You can quickly switch from HP Jornada viewer to PocketÊOutlook to look at the selected date in all Calendar views. To switch to Pocket Outlook 1. On the Go menu, click the appropriate program or view.
100 | HP Jornada H/PC User’s Guide To switch between Calendar, Contacts, and Task information 1. Click the appropriate icon on the left side of the HPÊJornada viewer window. Viewing Calendar information HP Jornada viewer lets you view your calendar in Day, Week, Month, or n-Month view. n-Month Month Week Day Today (Goto Today command) Date (Goto Date command) Day View allows you to browse your schedule quickly for the current day or up to 7 days that you select.
Chapter 5 | Staying organized | 101 Week View enables you to display 1, 2, or 3 weeks of your or on the scroll bar calendar at a time. Click to increase or decrease the number of weeks displayed. Click an event to display detailed information about that event. Use Month View to display 6 weeks of data on a single screen, or use n-Month View to display calendars for several months at a time. Click a day to display detailed information about appointments or events scheduled on that day.
102 | HP Jornada H/PC User’s Guide Recording voice memos You can use Voice Recorder to record messages any time. Voice memos do require large amounts of storage, so you may need to take steps to conserve memory when using the VoiceÊRecorder. Using Voice Recorder Quickly capture thoughts, reminders, ideas, and phone numbers with Voice Recorder. You can create and listen on your device or to your recordings using the HP hot key menus in the Voice Recorder program.
Chapter 5 | Staying organized | 103 Conserving memory Voice memos may consume large amounts of storage memory on your HP Jornada. If you record or store lots of voice memos, you may need to take steps to conserve memory. • Adjust the amount of storage memory available on your HP Jornada using the Memory tab in the System control panel. • Add more memory to your device with a CompactFlash Card or PC Card. (For a list of recommended cards, go to the Hewlett-Packard Web site at www.hp.com/handheld.
104 | HP Jornada H/PC User’s Guide
| 105 Getting down | 6 to business Your Hewlett-Packard Jornada 820 or 820e Handheld PC can help you stay productive and be efficient, even when you are away from your desktop or notebook PC. You have access to Microsoft® Pocket Office and other pre-installed programs to help you calculate expenses and conduct searches. Your HPÊJornada also includes the HP Jornada backup application, which keeps things running smoothly.
106 | HP Jornada H/PC User’s Guide Working with Microsoft Pocket Office Microsoft Pocket Office makes it easy to work in the familiar Office environment, even when you are away from your desktop or notebook PC. You can start any of the PocketÊOffice programs by double-clicking the appropriate icon on the desktop or by pressing the appropriate HPÊJornada hot key. For more detailed information about these programs, see the Microsoft Pocket Office topic in online Help.
Chapter 6 | Getting down to business | 107 To see more of your document, on the View menu, click Full Screen. Using Microsoft Pocket PowerPoint You can deliver professional online presentations with PocketÊPowerPoint. Simply create the presentation in Microsoft PowerPoint 97 on your desktop PC and transfer the presentation to your device. You can show the presentation directly on your device, or you can connect your HP Jornada to a VGA monitor or a projector and show the presentation to a large group.
108 | HP Jornada H/PC User’s Guide You can tailor a presentation by adding a new title slide to your presentation. To do so, click Title Slide on the Tools menu. The external monitor port uses significant power and can quickly drain your batteries. Connect to AC power when using the external monitor port, or double-click the VGA Out icon in the taskbar to disable the port when not in use. To show a slide presentation on a VGA-compatible monitor 1.
Chapter 6 | Getting down to business | 109 You can make the monitor black out during a presentation. To do so, press the key. To make the screen fade to white, press the key. Press the or key again to resume the presentation. Using Microsoft Pocket Excel You can use Pocket Excel to create workbooks, such as expense reports and mileage logs. You can also use Pocket Excel to open and edit workbooks created using the desktop version of Excel.
110 | HP Jornada H/PC User’s Guide If your workbook contains sensitive information, you can protect it with a password. To do so, open the workbook, and on the File menu, click Password. Password-protected workbooks cannot be synchronized. Using Microsoft Pocket Access You can use Pocket Access to view and update data derived from Microsoft Access, Microsoft SQL Server, and other ODBC databases on your HP Jornada.
Chapter 6 | Getting down to business | 111 6. From the Data Type list, select a data type. • The data type of a field cannot be changed after the table is saved. • Text boxes have a size limit of 255 characters. To • • • enter longer notes, select the Memo data type. To enter numbers with decimal points, select the Float data type. To enter numbers between -32,768 and +32,767, select the Integer data type. To enter smaller numbers, select the Small Integer data type. 7.
112 | HP Jornada H/PC User’s Guide Printing your Pocket Office documents You can print your Pocket Office and other documents from your HP Jornada three different ways: • By connecting via serial-to-parallel cable directly to a PCL printer (language version 3 and above). • By connecting via infrared port (only with an infraredequipped PCL printer). • By transferring the file to your desktop PC and printing it from within a program on the desktop PC.
Chapter 6 | Getting down to business | 113 To print directly to a printer with an infrared connection 1. Start the program that you used to compose the document if it is not currently running (Pocket Word, for example). 2. On the File menu, click Print. The Print dialog box appears. 3. Choose the PCL printer you will be printing to and select the IrDA port option. 4. Set other print options as necessary. 5.
114 | HP Jornada H/PC User’s Guide The external monitor port uses a significant amount of power and can quickly drain your batteries. Connect to AC power when using the external monitor port, or double-click the VGA Out icon in the taskbar to disable the port when not in use.
Chapter 6 | Getting down to business | 115 Backing up and restoring data To prevent loss of data, you should back up your HPÊJornada data frequently. You can back up your HPÊJornada two convenient ways: • Use Windows CE Services to back up all data to • your desktop PC. Use the HP Jornada backup application to back up all data or Calendar, Task, and Contact (PIM) databases, to a PC Card or CompactFlash Card.
116 | HP Jornada H/PC User’s Guide However, this will not preserve the information if you lose power or need to perform a full reset. (See the Resetting section in chapterÊ8.) To back up data 1. On the Start menu, point to Programs, point to HP Applications, and click HPÊJornada backup. 2. Click Backup. 3.
Chapter 6 | Getting down to business | 117 To restore from a backup file 1. On the Start menu, point to Settings, and click Control Panel. 2. Double-click the HP Jornada backup icon. 3. Click Restore all data or Restore PIM databases. 4. Select the backup file you want to restore, and then click Restore. Your HP Jornada must have the same regional settings when you restore as you had when you completed the backup. Otherwise, you will not be able to restore the files.
118 | HP Jornada H/PC User’s Guide Using bFAX Pro from bSquare You can send and receive faxes with your HPÊJornada by using bFAX™ Pro. bFAX Pro allows you to send documents you have created in other programs, receive faxes and view them as graphic files, and manage fax documents stored on your HP Jornada. bFAX includes bVIEW, which enables you to preview faxes before you send them. For detailed procedures about using bFAX Pro and bVIEW, see online Help.
Chapter 6 | Getting down to business | 119 To send faxes one at a time 1. In bFAX Pro, select a fax you want to send. 2. On the Fax menu, click Send Fax. Do not click Send all Faxes in Outbox. If sending is interrupted, you will need to perform a soft reset to disconnect the modem. For more information, see the Resetting section in chapter 8 of the User’s Guide.
120 | HP Jornada H/PC User’s Guide Using bFIND from bSquare With bFIND™ you can search for a word or text string in any database, file, file name, or e-mail message stored on your HPÊJornada. Simply enter the characters you want to search for in the initial bFIND dialog box, and bFIND retrieves all occurrences of that string.
| 121 Customizing your | 7 HP Jornada This chapterÊdescribes ways you can add to your HPÊJornada Handheld PC (H/PC) and customize Microsoft® Windows®ÊCE to suit your working style and preferences. By exploring the different options, you can find ways to become more efficient and to make working with your HPÊJornada more comfortable and fun.
122 | HP Jornada H/PC User’s Guide Adding to your HP Jornada This section describes how to add functionality to your HPÊJornada by installing software and adding peripherals and storage cards. You will also learn how to customize the WindowsÊCE desktop and working environment. Installing programs You can add even more functionality to your HP Jornada by installing third-party software.
Chapter 7 | Customizing your HP Jornada | 123 To install software 1. Download the software program or installer from the Web to your desktop PC. –or– Insert the floppy disk or compact disc into the appropriate drive on your desktop PC. 2. Connect your HP Jornada to your desktop PC. 3. If the program includes an installer program (typically named Setup.exe or Install.exe), double-click the installer program on the desktop PC. The installer program will copy the necessary files to your HP Jornada.
124 | HP Jornada H/PC User’s Guide To add or remove programs with Application Manager 1. Connect your HP Jornada to your desktop PC, and then open the Mobile Devices window. 2. On the Tools menu in the Mobile Devices window, click Application Manager. 3. In the list of programs, select the program you wish to install, and then click Add. –or– Select the program you want to delete, and then click Remove.
Chapter 7 | Customizing your HP Jornada | 125 Adding fonts Your HP Jornada comes with a selection of built-in fonts. You can add Windows fonts (.fon files) or TrueType fonts (.ttf files) to your HP Jornada for use in Pocket Word documents and Pocket Excel spreadsheets. Because fonts take up a significant amount of storage memory, install only the fonts you need, and delete those you do not need. (The built-in fonts cannot be deleted.) To add fonts 1.
126 | HP Jornada H/PC User’s Guide Adding desktop wallpaper Your HP Jornada can display 256-color bitmap images (.bmp files) or Windows CE bitmaps (.2bp files). You can copy bitmap images from your desktop PC to your HPÊJornada without converting the files, and you can use these images as desktop wallpaper on your Windows CE desktop. To add desktop wallpaper 1. Connect your HP Jornada to a desktop PC and start Windows CE Services. 2.
Chapter 7 | Customizing your HP Jornada | 127 Install PC Cards and CompactFlash Cards according to the card manufacturer’s instructions by inserting them into the appropriate slot on your HP Jornada. You may also need to install a software driver for a particular card. The software drivers for Windows CE should be included with the card or be available from the card manufacturer. Many PC Cards use considerable power and can quickly drain your battery. Connect to AC power while using PC Cards.
128 | HP Jornada H/PC User’s Guide To enable the USB port 1. Install the USB device driver(s) provided by the device manufacturer. 2. Plug the USB device into the USB host (port). USB host The USB port will be automatically enabled. When the USB port is enabled, the USB icon is displayed in the status area of the taskbar. USB devices use considerable power and can quickly drain your batteries. Unplug the USB device when you are not using it.
Chapter 7 | Customizing your HP Jornada | 129 Setting general options The following control panels enable you to set general options for using your HP Jornada. For more information about a particular control panel, see the Settings topic in online Help. • Display—The Display control panel allows you to set the background image and the appearance of your Windows CE desktop.
130 | HP Jornada H/PC User’s Guide • World Clock—The World Clock control panel allows you to set the system time, set alarms and reminders, and select your Home and Visiting cities. World Clock also displays almanac information, such as the nearest airport, sunrise and sunset times, and travel distance between selected cities. To open the World Clock control panel quickly, double-click the clock in the status area of the taskbar.
Chapter 7 | Customizing your HP Jornada | 131 down list. –or– Click Browse to select a program or file that is not in the list. Restoring default hot key assignments Your custom hot key assignments replace the default key assignments; however you can also use the HP hot keys application to quickly restore the defaults, which correspond to the icons printed on the keys themselves. To restore default key assignments 1. Start the HP hot keys application. 2. Click Restore defaults.
132 | HP Jornada H/PC User’s Guide Setting brightness, contrast, and volume The Settings tab includes slider controls for brightness, contrast, and volume, and a check box that mutes all system sounds. Move the sliders to adjust the settings to a comfortable level. Settings profiles Speaker icon Speaker mute Battery status Volume, brightness, and contrast sliders Click the speaker icon to switch to the Volume & Sounds control panel.
Chapter 7 | Customizing your HP Jornada | 133 To change profiles 1. On the Start menu, point to Programs, point to HP Utilities, and then click HP Settings. –or– Press the HP settings hot key. 2. On the Settings tab, select the radio button of the profile you want to change. 3. Adjust sound, brightness, and contrast sliders to your preference. Your new settings are saved automatically. 4. Click OK. Displaying power and memory information The Settings tab also displays the status of your main battery.
134 | HP Jornada H/PC User’s Guide If you have not set a password, click Set Password to switch to the Password control panel. Adjusting the HP Jornada touch pad The HP Jornada touch pad replaces the mouse as a navigation and pointing device. The touch pad buttons act as the primary and secondary (left and right) mouse buttons. In addition, the touch pad can be used as a drawing tablet for use with Microsoft InkWriter®.
Chapter 7 | Customizing your HP Jornada | 135 or a set number of clicks on the touch pad. Select one or more of these options, and then select the interval from the drop-down lists. You can set the reminder to play a sound or display a custom message to signal that it is time for a break. Tap and drag behavior Use the Touch pad tab to set properties of the HPÊJornada touch pad. For example, you can set it so that you can simply tap the touch pad rather than click the primary button.
136 | HP Jornada H/PC User’s Guide HP Jornada allows you to run on AC power using the AC adapter or to run on battery power for convenience and portability. HP Jornada uses two types of batteries. The main battery, an “intelligent” rechargeable lithium-ion battery pack, supplies power whenever your HPÊJornada is not connected to AC power. Under normal circumstances, the main battery will provide up to 10 hours of continuous use without recharging.
Chapter 7 | Customizing your HP Jornada | 137 You should respond immediately when a message warning of low battery power is displayed. When the main battery power is low, simply connect the HP Jornada to AC power to recharge. When the backup battery power is low, the backup batteries must be replaced as soon as possible. It is recommended that you back up your data and run the HP Jornada only on AC power until you have replaced the backup batteries.
138 | HP Jornada H/PC User’s Guide power is very low, you should replace the backup batteries as soon as possible. Power Saving tab The Power Saving tab enables you to set certain options that directly affect the life of the main battery: • Auto-Suspend—Triggers HP Jornada to auto-suspend operation after a period of continuous idle time. You can select to auto-suspend while operating on either battery or AC power, and you can specify the amount of idle time in minutes.
Chapter 7 | Customizing your HP Jornada | 139 • Turn off sounds. Use the HP Jornada settings application to mute the HP Jornada speaker, or use the Sound & Volume control panel to turn on only the most necessary system sounds. • Set the screen to dim automatically after a short time. Use the Power control panel to set the autodimming feature. • Connect to AC power when using an external monitor. Using an external monitor consumes considerable power and can drain your battery.
140 | HP Jornada H/PC User’s Guide
| 141 Troubleshooting | 8 If you encounter difficulties while using your HP Jornada 820 or 820e Handheld PC (H/PC), this chapter will help you find answers. If you need information about troubleshooting Microsoft® Windows® CE Services, click Windows CE Services Help Topics on the Help menu in the Mobile Devices window.
142 | HP Jornada H/PC User’s Guide Troubleshooting basic problems If you have a specific problem, review the information below to see if you can find the answer quickly. Or, visit the HPÊJornada Web site at www.hp.com/handheld for current information about common difficulties. Problem Diagnosis / Remedy HP Jornada does not turn on when not connected to AC power. Battery power is too low to run device. Connect to AC power, and then turn on your HP Jornada.
Chapter 8 | Troubleshooting | 143 Problem Diagnosis / Remedy HP Jornada locks up when running applications. HP Jornada is locked up. Connect to AC power, and perform a soft reset. (See the Resetting section in this chapter.) Note: Check battery power regularly to ensure that the main battery is not running low on power. HP Jornada does not turn on or display appears to be off, even though power is on. The display contrast is too light. Press to increase contrast.
144 | HP Jornada H/PC User’s Guide Problem Diagnosis / Remedy HP Jornada does not detect PC Card. PC Card is not inserted properly or drivers are not installed on your HP Jornada. Remove and re-insert the PC Card correctly. If this does not fix the problem, check the documentation for the PC Card for information on installing drivers on the HP Jornada. (For more information about compatible PC Cards, see the HP Jornada Accessories page at www.hp.com/handheld.
Chapter 8 | Troubleshooting | 145 Problem Diagnosis / Remedy Unable to send e-mail messages from Inbox Message header is too big. If your address list exceeds 32 KB, Inbox is unable to send the message. HP viewer seems to launch slowly Contacts, Calendar, and Tasks databases are very big. Limit the size of your databases by synchronizing only selected contacts, appointments, and tasks. For more information, see the Synchronizing selected data section in chapter 4 of the User’s Guide.
146 | HP Jornada H/PC User’s Guide Unable to dial out using the modem • Verify that the modem is installed correctly • • • • (model 820e only) and connected to the telephone line. If you are using the internal modem (model 820 only), verify that you are using an analog telephone line. (Most home telephone lines are analog, while most office telephone lines are digital.) Verify that you have correctly set dialing properties for this connection. Check to see if the modem is waiting for a dial tone.
Chapter 8 | Troubleshooting | 147 Connection is unreliable • Make sure the modem is firmly seated and connected to • both your HP Jornada and the telephone jack. Disable call waiting. On the Start menu, point to Settings, click Control Panel, and then double-click the Dialing icon. Select Disable call waiting by dialing and enter the disable code specified by your telephone company. Network connection is not listed in the ActiveSync dialog box • Close the dialog box, wait a few minutes, and try again.
148 | HP Jornada H/PC User’s Guide Display If you are having trouble viewing your data, here are some suggestions. Screen is blank If your HP Jornada fails to respond when you briefly press the On/Off key, try holding the button down for a full second. If that does not work: • Make sure your battery cover is locked and all expansion • • • slots are secured. Adjust the display contrast. On some devices, the screen can darken or lighten to the point that it appears to be turned off. Reset your HP Jornada.
Chapter 8 | Troubleshooting | 149 To ensure the safety of your information in case a full reset is necessary, you should regularly back up your data to your desktop PC (using Windows CE Services) or to a CompactFlash or PC Card (using the HP Jornada backup application). For more information on backing up data, see the Backing up and Restoring data section in chapter 6. Soft reset Perform a soft reset after restoring data from a backup file or when your HP Jornada appears to be “frozen” or “locked up.
150 | HP Jornada H/PC User’s Guide Full reset Perform a full reset only when your HP Jornada does not respond to a soft reset. A full reset will erase all data you have entered, including all files, system settings, and programs you have installed. If you have forgotten your password, you will also need to perform a full reset. Performing a full reset erases all files, programs, and appointments you have entered.
| 151 Warranty, support, and service Limited one-year warranty Your HP Jornada H/PC (models 820 and 820e) comes with a limited one-year warranty. What is covered Your HP Jornada H/PC (models 820 and 820e) (except for the coin-cell backup batteries, or damage caused by this battery) and accessories are warranted by Hewlett-Packard against defects in materials and workmanship for one year from the date of original purchase.
152 | HP Jornada H/PC User’s Guide What is not covered Backup batteries, and damage caused by the battery, are not covered by the Hewlett-Packard warranty. Check with the battery manufacturer about battery and battery leakage. This warranty does not apply if the product has been damaged by accident or misuse, or as the result of service or modification by other than an authorized Hewlett-Packard service center. No other express warranty is given.
Warranty, support, and service | 153 Consumer transactions in Australia,
154 | HP Jornada H/PC User’s Guide Year 2000 warranty Subject to all of the terms and limitations of the HP Limited Warranty Statement provided with this HP Product, HP warrants that this HP product will be able to accurately process date data (including, but not limited to, calculating, comparing, and sequencing) from, into, and between the twentieth and twenty-first centuries, and the year 1999 and 2000, including leap year calculations, when used in accordance with the Product documentation provided by
Warranty, support, and service | 155 Customer support If you have questions that this User Guide does not answer (after checking the contents and index), you can contact Hewlett-Packard Worldwide Support and Services for Handheld Products at the telephone numbers listed in the following table. If your H/PC Pro requires service, contact Hewlett-Packard for service information, shipping instructions, and out-of-warranty service charges before you send your unit to HP for repair.
156 | HP Jornada H/PC User’s Guide Web site You can also obtain product information as well as tips and hints on how to get more from your handheld product at our worldwide Web site. This computer service is provided free of charge; you pay only for telephone charges and Internet service fees. To connect to this Web site from a computer via the Internet, go to www.hp.com/handheld.
Warranty, support, and service | 157 Contacting Hewlett-Packard worldwide You will be pleased to know that our commitment to quality does not stop at the sale. Our worldwide customer support network is available to give you personal telephone service should you need it.
158 | HP Jornada H/PC User’s Guide Italy 39-2-26410350 Country Telephone Japan 81-3-33358333 Korea 82-2-32700700 Malaysia 60-03-2952566 Netherlands 31-20-6068751 New Zealand 0800-733547 Norway 47-22-116299 Philippines 63-2-8673551 Poland 48-22-8659999 Portugal 351-1-4417199 Russia 7-095-9169821 Singapore 65-2725300 South Africa 27-11-4481140 Spain 34-91-7820109 Sweden 46-8-6192170 Switzerland 41-848-801111 Taiwan 886-2-7170055 Thailand 66-2-6614011 Turkey 90-212-22459
| 159 Appendix A Ergonomics This chapterÊprovides guidance and hints to help you work in a comfortable and ergonomically low-risk environment. If you experience pain or discomfort while using this or any other equipment, you should stop working and review this chapter. If the discomfort continues, stop using the equipment and consult a doctor as soon as possible. Setting up and using equipment Some people experience physical discomfort while using computers.
160 | HP Jornada H/PC User’s Guide What is RSI? RSI is a type of injury caused by the irritation or inflammation of soft tissues such as muscles, nerves, or tendons. In extreme cases, this irritation can lead to permanent tissue damage. RSI has been a documented problem for workers performing specific tasks such as assembly line work, meatpacking, sewing, playing musical instruments, and working with a computer. It may also result from other activities, such as tennis.
Ergonomics | 161 Avoiding RSI Recent literature suggests that there may be a relationship between injury to soft tissues, especially in the hands and arms, and the prolonged use of keyboards or other equipment requiring repeated motion of the hands and forearms. Literature also suggests that there are many other risk factors that may increase the chances of such soft-tissue injury. You can minimize the risk of suffering from RSI by following the guidelines detailed in this chapter.
162 | HP Jornada H/PC User’s Guide Reducing eye strain Have your eyes checked on a regular basis and ensure your eyeglass prescription is suitable for working on a computer screen. Look away from the screen from time to time. Focus on distant objects briefly. Blinking periodically helps to lubricate the eyes. Preventing muscle stiffness Avoid holding your muscles tense for long periods of time. Keep your fingers and body relaxed. Changing tasks frequently helps prevent muscle stiffness.
Ergonomics | 163 Using the HP Jornada touch pad Prolonged use of the touch pad can put stress on fingers, hands, and wrists. To reduce the risk of fatigue or stress while using the touch pad, we have included the HPÊJornada short breaks application, and we have installed a very sensitive touch pad that requires only low pressure for activation. These additions reduce the risk of soreness and fatigue due to friction between your finger and the touch pad.
164 | HP Jornada H/PC User’s Guide
| 165 Glossary AC adapter A connector that provides external power (not battery power) to your HPÊJornada. For information about installing and using the AC adapter, see the Setting up your HP Jornada section in chapter 2. ActiveSync A feature of Windows CE Services that manages data synchronization between your HPÊJornada and desktop PC. You can specify the type of data you want to synchronize.
166 | HP Jornada H/PC User’s Guide cookies A packet of messages a Web server passes to your Web browser. When you enter a Web site that uses cookies, you may be asked to fill out a form with information such as your name and interests. This information is passed to your Pocket Internet Explorer browser as a cookie (in the form of a text file called cookie.txt).
Glossary | 167 IP Internet Protocol (IP) specifies the format of packets, also called datagrams, and the addressing scheme of the Web. Much like a postal system, IP allows you to address a package and drop it into the system, but your package is not delivered instantly to your recipient. The packets are simply delivered to a server until the recipient downloads them by logging onto the ISP server.
168 | HP Jornada H/PC User’s Guide POP Post Office Protocol (POP) was the first protocol used to retrieve e-mail from a mail server. Most e-mail applications (sometimes called e-mail clients) use the POP protocol, although some may use the newer IMAP (Internet Message Access Protocol). PPP Point-to-Point Protocol (PPP) is the default method your HP Jornada uses to communicate with the ISP network server.
| 169 Index A AC port 15 power adapter 15, 19, 20, 165 AC power 21 connecting to 20 accessing e-mail corporate 41 personal 33 files on a network 52 using a modem 82, 83 the Internet 33 Accessories 11 hardware 2 Compact Flash Cards 2 extended battery 2 parallel printer cable 3 serial adapter 3 sync/AC cable 2 software bFIND. See bFIND Calculator. See Calculator Microsoft InkWriter. See Microsoft InkWriter Microsoft Voice Recorder. See Microsoft Voice Recorder OmniSolve. See OmniSolve World Clock.
170 | HP Jornada H/PC User’s Guide bFAX Pro 9, 118 bFIND 11, 120 bitmap, for backgrounds 126 booting up. See On/Off key brightness, adjusting 22, 132 browsing HP Jornada desktop 77 the Web or intranet. See HP Jornada dialup: browsing the Web C caching 47, 165 calculator Microsoft 11 OmniSolve 117 Calendar. See Microsoft Pocket Outlook: Calendar COM port 74 command bar 26 Communication 9 ActiveSync 9, 165 bFax Pro. See bFAX Pro PC Link 9 Remote Networking.
Index | 171 Desktop (continued) Windows 95 Dial-Up Networking 68 Windows 95 infrared drivers 68 Windows CE Services 67 Windows NT Service Pack 3 68 dial-up connection 166 Dial-Up Networking 82, 83 dialing into a corporate network 48 into an ISP 40 troubleshooting 146 dialing location 39, 47 dialing options 39, 47, 55, 118 direct connection 166 display 22 adjusting brightness and contrast 22 troubleshooting 143 Display control panel 129 DNS address 34, 43, 44, 50, 166 drivers infrared 68, 75 NIC 50 E e-mai
172 | HP Jornada H/PC User’s Guide HP 100/200LX Palmtop PC 88 HP applications 10 HP Jornada backup. See HP Jornada backup HP Jornada dialup. See HP Jornada dialup HP Jornada settings. See HP Jornada settings HP Jornada show. See HP Jornada show HP Jornada touch pad. See HP Jornada touch pad HP Jornada viewer.
Index | 173 M main battery installing 18 managing battery power 135 manual connection 74 memory 143 microphone 17 Microsoft ActiveX® Data Objects for Windows CE 110 Microsoft Exchange 66, 94 Microsoft Exchange Update 68 Microsoft InkWriter 114 Microsoft Internet Explorer 68 Microsoft Java virtual machine 122 Microsoft Outlook 94 Microsoft Pocket Internet Explorer 9, 46 browsing the Web 61 setting connection information 62 Microsoft Pocket Office 8, 106 Pocket Access 8, 110 Pocket Excel 8, 109 Pocket PowerP
174 | HP Jornada H/PC User’s Guide P R Parallel Printer Cable 3 partnership 71, 167 troubleshooting 72 password 133 Password control panel 129 PC Card backup storage 115 modem 33, 42 NIC 50 release button 16 REX Classic and Pro 122 slot 16 troubleshooting 144 using 126 PC Link 74. See also Communication: PC Link PCL printer 112 PCT 38, 47, 167 phone connector 15 phone line analog 33, 40, 48 other types 33, 40 PIM 86. See also Microsoft Pocket Outlook migrating data 87 Pocket Internet Explorer.
Index | 175 Sync cable 69 Sync/AC cable 2 synchronization. See synchronizing synchronization conflict 80 synchronizing automatic 79 conflicts 80 continuous 79 data 79 e-mail 61 files 79 manual 79 Pocket Outlook 79 remotely 82, 84 system clock. See World Clock System control panel 129 T Tasks. See Microsoft Pocket Outlook: Tasks telephone connector 15 temperatures, avoiding 12 terminal. See Communication: Terminal ToolTips 27 touch pad 17.
176 | HP Jornada H/PC User’s Guide
| 177 HP software product license agreement Important: Please carefully read this License Agreement before operating the equipment. Rights to the software are offered only on the condition that the Customer agrees to all terms and conditions of the License Agreement. Operating the equipment indicates your acceptance of these terms and conditions. If you do not agree to the License Agreement, you may return the unopened package for a full refund.
178 | HP Jornada H/PC User’s Guide • Customer agrees that no warranty, free installation, or free training is provided by HP for any copies or adaptations made by Customer. • All copies and adaptations of the software must bear the copyright notice(s) contained in or on the original. Ownership: • Customer agrees that they do not have any title or ownership of the software, other than ownership of the physical media.
License agreement | 179 Sublicensing and distribution: Customer may not sublicense the software or distribute copies or adaptations of the software to the public in physical media or by telecommunication without the prior written consent of HP. Termination: HP may terminate this software license for failure to comply with any of these terms, provided HP has requested Customer to cure the failure and Customer has failed to do so within thirty (30) days of such notice.
180 | HP Jornada H/PC User’s Guide Copies and adaptations: You may only make copies or adaptations of the Software for archival purposes or when copying or adaptation is an essential step in the authorized Use of the Software. You must reproduce all copyright notices in the original Software on all copies or adaptations. You may not copy the Software onto any public network. No disassembly or decryption: You may not disassemble or decompile the Software unless prior written consent is obtained from HP.
License agreement | 181 U.S. government restricted rights: The Software and Documentation have been developed entirely at private expense. They are delivered and licensed as “commercial computer software” as defined in DFARS 252.227-7013 (Oct 1988), DFARS 252.211-7015 (May 1991) or DFARS 252.227- 7014 (Jun 1995), as “commercial item” as defined in FAR 2.101 (a), or as “Restricted computer software” as defined in FAR 52.
182 | HP Jornada H/PC User’s Guide
