HP Sure Recover User Guide
Table Of Contents
- Getting started
- Creating a corporate image
- Using the HP Sure Recover Agent Within a Corporate Firewall
- Working with the HP Client Management Script Library (CMSL)
- Troubleshooting

reassigned. Therefore, you should delete from highest to lowest index numbers. Run Get-ImageInfo
after each deletion to visually conrm which index you will delete next.
dism /Delete-Image /ImageFile:C:\staging\my-image.wim /Index:5
dism /Delete-Image /ImageFile:C:\staging\my-image.wim /Index:4
dism /Delete-Image /ImageFile:C:\staging\my-image.wim /Index:2
dism /Delete-Image /ImageFile:C:\staging\my-image.wim /Index:1
Choose only one index of the edition (for this example, Professional). When there is only one index, the
image is used for recovery, regardless of the name. Note that the size of your image le might be larger
than before the deletions, because of the way WIM metadata modications and content normalization
work.
6. (Optional) If you want to include drivers in your corporate recovery image, follow these steps:
a. Mount your image to an empty folder, using the following commands:
mkdir C:\staging\mount
dism /Mount-Wim /WimFile:C:\staging\my-image.wim /MountDir:C:
\staging\mount /Index:1
b. Mount the appropriate HP Windows 10 Driver DVD (DRDVD) for the supported target system. From
the mounted driver media, copy the driver subfolders to your staging area, using the following
command:
robocopy /E <M:>\SWSETUP\DRV C:\staging\mount\SWSETUP\DRV
NOTE: <M:> refers to the mounted drive. Replace with the correct drive letter.
You may include additional .inf-style drivers by placing them under the C:\staging\mount
\SWSETUP\DRV folder. For an explanation about how this content is processed by HP Sure Recover
using the dism /Add-Driver /Recurse function, see “Add and Remove Drivers to an Oine
Windows image” in the following topic: https://docs.microsoft.com/en-us/windows-hardware/
manufacture/desktop/add-and-remove-drivers-to-an-oine-windows-image.
This feature does not support .exe-style drivers that require running an application.
c. Save changes and unmount your image, using the following command:
dism /Unmount-Wim /MountDir:C:\staging\mount /Commit
The resulting image le is: C:\staging\my-image.wim.
d. Go to Splitting the image on page 6.
Example 2: Creating an image based on a reference system
1. Create bootable USB WinPE media.
NOTE: Additional methods to capture the image can be found in ADK documentation.
Make sure the USB drive has enough free space to hold the captured image from the reference system.
2. Create an image on a reference system.
3. Capture the image by booting the reference system with the USB WinPE media, and then use DISM.
Creating the image 5