Maintenance and Service Guide
Table Of Contents
- Computer features
- Illustrated parts catalog
- Routine care, SATA drive guidelines, and disassembly preparation
- Removal and replacement procedures
- Computer Setup (F10) Utility
- Troubleshooting without diagnostics
- Safety and comfort
- Before you call for technical support
- Helpful hints
- Solving general problems
- Solving power problems
- Solving hard drive problems
- Solving media card reader problems
- Solving display problems
- Solving audio problems
- Solving printer problems
- Solving keyboard and mouse problems
- Solving hardware installation problems
- Solving network problems
- Solving memory problems
- Solving CD-ROM and DVD problems
- Solving USB flash drive problems
- Solving front panel component problems
- Solving Internet access problems
- Solving software problems
- POST error messages
- Password security and resetting CMOS
- Using HP PC Hardware Diagnostics
- Backing up, restoring, and recovering
- Power cord set requirements
- Statement of memory volatility
- Specifications
- Index

Front panel components
Drive conguration varies by model. Some models have a bezel blank that covers one or more drive bays.
Table 1-1 Identifying the front panel components
Front panel components
1 SD card reader (optional) 5 Audio-out (headphone)/Audio-in (microphone) combo
jack
2 USB Type-C charging port 6 Hard drive activity light
3 USB SuperSpeed ports (3) 7 Power button
4 USB port with HP Sleep and Charge 8 Slim optical drive (optional)
NOTE: The combo jack supports headphones, line output devices, microphones, line input devices, or CTIA-style headsets.
NOTE: The light on the power button is normally white when the power is on. If the light ashes red, the computer
displays a diagnostic code to indicate a problem. For more information, see POST error messages on page 100.
2 Chapter 1 Computer features