Maintenance and Service Guide
Table Of Contents
- Computer features
- Illustrated parts catalog
- Routine care, SATA drive guidelines, and disassembly preparation
- Removal and replacement procedures
- Computer Setup (F10) Utility
- Troubleshooting without diagnostics
- Safety and comfort
- Before you call for technical support
- Helpful hints
- Solving general problems
- Solving power problems
- Solving hard drive problems
- Solving media card reader problems
- Solving display problems
- Solving audio problems
- Solving printer problems
- Solving keyboard and mouse problems
- Solving hardware installation problems
- Solving network problems
- Solving memory problems
- Solving CD-ROM and DVD problems
- Solving USB flash drive problems
- Solving front panel component problems
- Solving Internet access problems
- Solving software problems
- POST error messages
- Password security and resetting CMOS
- Using HP PC Hardware Diagnostics
- Backing up, restoring, and recovering
- Power cord set requirements
- Statement of memory volatility
- Specifications
- Index
Control panel message Description Recommended action
3. If the error still persists, replace the
system board.
2219-USB Key Provisioning le has invalid
header identier
Provisioning le contained on the USB key has
been corrupted or is not a valid version for the
current ME rmware.
1. Recreate the provisioning le using third
party management console software.
2. If the error persists and system BIOS has
been recently updated, restore previous
system BIOS version. Otherwise, update
the ME rmware version.
3. If the error still persists, replace the
system board.
2220-USB Key Provisioning le has mismatch
version
Provisioning le contained on the USB key is not
a valid version for the current ME rmware.
1. Reboot the computer.
2. If the error persists and system BIOS has
been recently updated, restore previous
system BIOS version. Otherwise, update
the ME rmware version.
3. If the error still persists, replace the
system board.
Invalid Electronic Serial Number Electronic serial number is missing. Enter the correct serial number in Computer
Setup.
Network Server Mode Active and No Keyboard
Attached
Keyboard failure while Network Server Mode
enabled.
1. Reconnect keyboard with computer
turned o.
2. Check connector for bent or missing pins.
3. Ensure that none of the keys are
depressed.
4. Replace keyboard.
Parity Check 2 Parity RAM failure. Run Computer Setup and Diagnostic utilities.
POST numeric codes and text messages 103