Maintenance and Service Guide
Table Of Contents
- Computer features
- Illustrated parts catalog
- Routine care, SATA drive guidelines, and disassembly preparation
- Removal and replacement procedures
- Computer Setup (F10) Utility
- Troubleshooting without diagnostics
- Safety and comfort
- Before you call for technical support
- Helpful hints
- Solving general problems
- Solving power problems
- Solving hard drive problems
- Solving media card reader problems
- Solving display problems
- Solving audio problems
- Solving printer problems
- Solving keyboard and mouse problems
- Solving hardware installation problems
- Solving network problems
- Solving memory problems
- Solving CD-ROM and DVD problems
- Solving USB flash drive problems
- Solving front panel component problems
- Solving Internet access problems
- Solving software problems
- POST error messages
- Password security and resetting CMOS
- Using HP PC Hardware Diagnostics
- Backing up, restoring, and recovering
- Power cord set requirements
- Statement of memory volatility
- Specifications
- Index

Table 2-1 Identifying computer major components (continued)
Item Description
(5) Fan duct
(6) Power supply (180 W)
(7) System board (includes replacement thermal material)
(8) Heat sink (includes replacement thermal material)
(9) Processor
AMD Ryzen™ 5 PRO 3400G
AMD Ryzen 3 PRO 3200G
AMD Athlon™ PRO 300 GE
(10) Access panel
(11) Solid-state drives (2.5 inch, SATA, TLC)
512 GB
512 GB, self-encrypting (SED), Opal 2
512 GB, FIPS 140-2
256 GB
256 GB, self-encrypting (SED), Opal 2
256 GB, FIPS 140-2
(12) Drive cage
NOTE: The drive cage is not oered as a spare part.
(13) Optical drive latch
(14) Optical drives, 9.5 mm
BD Blu-ray writer drive
DVD±RW drive
DVD-ROM drive
*
Optical drive bezel
(15) Hard drives (3.5 inch)
2 TB, 7200 rpm
2 TB, 5400 rpm
1 TB, 7200 rpm, 7 mm
1 TB, 7200 rpm
500 GB, 7200 rpm hard drive, self-encrypting (SED), Opal 2, 7 mm
500 GB, 7200 rpm
500 GB, 7200 rpm, 7 mm
500 GB, 7200 rpm. self-encrypting drive (SED), Opal 2
Computer major components 7