Maintenance and Service Guide
Table Of Contents
- Computer features
- Illustrated parts catalog
- Routine care, SATA drive guidelines, and disassembly preparation
- Removal and replacement procedures
- Computer Setup (F10) Utility
- Troubleshooting without diagnostics
- Safety and comfort
- Before you call for technical support
- Helpful hints
- Solving general problems
- Solving power problems
- Solving hard drive problems
- Solving media card reader problems
- Solving display problems
- Solving audio problems
- Solving printer problems
- Solving keyboard and mouse problems
- Solving hardware installation problems
- Solving network problems
- Solving memory problems
- Solving CD-ROM and DVD problems
- Solving USB flash drive problems
- Solving front panel component problems
- Solving Internet access problems
- Solving software problems
- POST error messages
- Password security and resetting CMOS
- Using HP PC Hardware Diagnostics
- Backing up, restoring, and recovering
- Power cord set requirements
- Statement of memory volatility
- Specifications
- Index

Table 2-1 Identifying computer major components (continued)
Item Description
500 GB, 7200 rpm hard drive, FIPS, 7 mm
*
Solid-state drives (2280, NVMe, M.2)
2 TB, PCIe, TLC
1 TB, TLC
512 GB, PCIe, TLC
512 GB, PCIe
512 GB, self-encrypting (SED), TLC
512 GB, SATA-3, TLC, self-encrypting (SED), Opal 2
512 GB, SATA-3, FIPS, TLC
512 GB, SATA-3, TLC
256 GB, PCIe, TLC
256 GB, PCIe
256 GB, self-encrypting (SED), TLC
256 GB, SATA-3, TLC, self-encrypting (SED), Opal 2
256 GB, SATA-3, FIPS, TLC
256 GB, SATA-3, TLC
128 GB, PCIe, TLC
(16) Dust lter
(17) Bezel blank for optical drive slot
(18) Front bezel
(19) Computer chassis
NOTE: The chassis is not oered as a spare part.
*
Option card:
HDMI option card
DisplayPort option card
VGA option card
USB Type-C option card
*
Memory modules (UDIMM, NECC)
PC4-3200 (select products only):
● 16 GB
● 8 GB
● 4 GB
PC4-2666:
8 Chapter 2 Illustrated parts catalog