Maintenance and Service Guide
Table Of Contents
- Computer features
- Illustrated parts catalog
- Routine care, SATA drive guidelines, and disassembly preparation
- Removal and replacement procedures
- Computer Setup (F10) Utility
- Troubleshooting without diagnostics
- Safety and comfort
- Before you call for technical support
- Helpful hints
- Solving general problems
- Solving power problems
- Solving hard drive problems
- Solving media card reader problems
- Solving display problems
- Solving audio problems
- Solving printer problems
- Solving keyboard and mouse problems
- Solving hardware installation problems
- Solving network problems
- Solving memory problems
- Solving CD-ROM and DVD problems
- Solving USB flash drive problems
- Solving front panel component problems
- Solving Internet access problems
- Solving software problems
- POST error messages
- Password security and resetting CMOS
- Using HP PC Hardware Diagnostics
- Backing up, restoring, and recovering
- Power cord set requirements
- Statement of memory volatility
- Specifications
- Index

Table 2-1 Identifying computer major components (continued)
Item Description
● 32 GB
● 16 GB
● 8 GB
● 4 GB
*
WLAN modules
Intel® Wi-Fi 6 AX200 + Bluetooth® 5 (802.11ax 2 × 2 non-vPro, supporting gigabit transfer speeds)
Intel Dual Band Wireless-AC 8265 (802.11ac 2 × 2 Wi-Fi + Bluetooth 4.2)
Intel 9260 (802.11ac 2 × 2 + Bluetooth 5 PCIe) (non-vPro)
Realtek RTL8822CE (802.11b/g/n 2 × 2 Wi-Fi + Bluetooth 5 Combo)
*
Serial + PS/2 port (select models only)
*
Parallel port, PCIe card
*
Intel Ethernet I210-T1 PCIe x1 Gb Network Interface Card
*
Card reader assembly
*
Stand
*
Power cord
*
not illustrated
Cables and adapters
Table
2-2 Identifying cables and adapters
Description
SATA drive power cable
SATA drive power cable, RF
SATA data cable, 19 cm (7.5 inch), 2 straight ends
SATA data cable, 19 cm (7.5 inch), 2 straight ends, RF
DVI cable, 1.8 m (70.9 inch)
Internal wireless antennas
Antenna cover
Adapters
DisplayPort to HDMI 2.0
DisplayPort to VGA
DisplayPort to DVI
USB to serial
Cables and adapters 9